oChef » Teriyaki Madness – Las Vegas » Teriyaki Madness – Las Vegas – Reviews
Teriyaki Madness - Reviews
2530 S Decatur Blvd Ste 110, 89102 Las Vegas
All reviews at a glance
383
Reviews
42%
Satisfaction
207
negative
15
neutral
161
positive
What people say about Teriyaki Madness
Filter Reviews
Visit Type
Service Type
Group Size
Meal Type
Wait Time
Group Type
Noise Level
Price per Person
Visit Type
- Quick Meal
Service Type
- Dine-in
Wait Time
- Short (6–15 min.)
9
Great Food, Good Service, Low Wait
My experience at this restaurant was largely positive. The food was great, and the service was generally good. A significant plus was the low wait time for the food.
- food9
- service8
- wait time9
Price per Person
- $1–$10
Visit Type
- Food Exploration
Group Type
- Couple
Group Size
- Couple
Service Type
- Dine-in
Wait Time
- Immediate (0–5 min.)
Noise Level
- Quiet
9
Delicious Teriyaki Chicken Fried Rice!
As a newcomer to the area, I was unsure where to eat. After getting my car's oil changed, I walked a block and spotted several food options. I'm so glad we chose Teriyaki Madness!
We both ordered the teriyaki chicken fried rice bowl, and it was absolutely delicious. The bowl had just the right amount of broccoli and veggies, and the chicken had a great taste with perfect grill marks. The teriyaki sauce was also delicious!
The store was clean, and the staff was very nice and helpful.
- teriyaki chicken fried rice bowl10
- broccoli and veggies8
- chicken9
Visit Type
- Casual Outing
Service Type
- Dine-in
9
Great Comeback with Excellent Service!
My experience at this restaurant was a significant improvement from my previous visit. I hadn't been happy a long time ago, but I decided to give it another shot. The restaurant now has new employees, and the service provided by Sulema was outstanding.
I would rate the service 10 stars!
- service10
- new employees9
Visit Type
- Quick Meal
Group Type
- Couple
Group Size
- Couple
Service Type
- Dine-in
2
Bad Smell and Stomachaches
My experience at this restaurant was disappointing. While the service was really nice, there was a very bad smell outside and inside the establishment. Unfortunately, after eating our bowls here, both my companion and I experienced bad stomachaches.
- service8
- bad smell1
- stomachaches1
Price per Person
- $11–$20
Visit Type
- Regular Visit
Service Type
- Takeout
Meal Type
- Dinner
Wait Time
- Short (6–15 min.)
10
Exceptional Service at Teriyaki Madness
I’ve visited this Teriyaki Madness restaurant several times, and every single time I’ve interacted with Eduardo or Alejandra, they’ve been incredibly sweet and professional. They greet people warmly, explain menu items when needed, and always handle orders with care. Even when the restaurant gets busy, they never lose their polite attitude.
They pack orders carefully, check that everything is included, and make sure customers leave satisfied. It’s that extra bit of effort that sets them apart. If every cashier had their level of kindness and attention, eating out would be a lot more enjoyable.
I will keep coming back to this Teriyaki Madness. Those 2 make a great team together.
- staff10
- menu items9
- orders9
Visit Type
- Quick Meal
10
Excellent Service and Cleanliness!
My experience at this restaurant was fantastic! The establishment was very clean, and the customer service was on point. This was my first time eating here, and I will definitely be returning due to the fast and efficiency of my order.
- cleanliness10
- customer service10
- fast and efficiency10
Visit Type
- Quick Meal
Group Type
- Couple
Group Size
- Couple
Service Type
- Dine-in
Wait Time
- Long (31+ min.)
Noise Level
- Quiet
1
Terrible Service and Long Wait Times
My experience at this restaurant was extremely disappointing. I had to wait an hour for my food, even though there was no one in the lobby and my phone order was not prioritized. When I inquired about the delay, the staff was rude and there was a clear lack of communication between employees and management.
I asked to speak to a manager, but no manager was available. They also couldn't provide a corporate number or a manager's name, making it impossible to provide feedback effectively. The employee Alejandra was unhelpful, and Suleima Marisol, the supposed manager, answered an employee's iPhone instead of being present and managing the store.
This reflects a severe lack of customer service and management oversight.
- wait an hour for food1
- rude staff1
- lack of communication1
Price per Person
- $21–$30
Visit Type
- Quick Meal
Meal Type
- Lunch
2
Disappointing Food Quality
My experience at this restaurant was disappointing due to the food quality. The veggies were soggy, and the meat portions were very small, with only about 6-8 pieces that looked like popcorn chicken. The food itself appeared old.
- veggies2
- meat portions2
- food quality1
Price per Person
- $101+
Visit Type
- Delivery
Group Type
- Colleagues
Group Size
- Large Group
Service Type
- Delivery
Meal Type
- Lunch
Wait Time
- Long (31+ min.)
10
Above and Beyond Service!
⭐️⭐️⭐️⭐️⭐️ We had a big company order, and the Uber driver took quite a while to deliver — and even forgot five of our items at the store. Thankfully, the staff and store manager here went above and beyond to help us out and made sure we got everything we ordered. Their professionalism and kindness really stood out.
Our office is super grateful for their help, and we’ll definitely keep ordering from this location (2530 S. Decatur Blvd, Suite 110, Las Vegas, NV 89102)!
- staff and store manager10
- professionalism and kindness10
Price per Person
- $21–$30
Visit Type
- Regular Visit
Service Type
- Dine-in
Wait Time
- Short (6–15 min.)
Noise Level
- Moderate
9
Excellent Service and Food!
I would really recommend going here. The cashier was really nice and helpful; I think his name was Eduardo. He’s really sweet, and I hope he stays there for a long time.
I will be coming back more often to buy food here.
- cashier10
- Eduardo10
1–10 of 100