Accessibility
- Wheelchair accessible entrance
oChef » Tenroku Sushi – San Francisco
Tenroku Sushi - San Francisco
Photo from Tenroku Sushi
Tenroku Sushi at a glance
San Francisco Fillmore District
- 🍣 Japanese Restaurant
$$
Price per Person $31–$40
mentioned by 85 of the guests
#1538 out of 2403 places to eat in San Francisco
#132 Japanese Restaurant out of 174 in San Francisco
Good
7.1 out of 10
Food
Service
Ambience
Value
418
Reviews
69.6%
Satisfaction
Often praised
- Fresh sushi
- Good ambiance
Frequently criticized
- Hygiene issues
- Inconsistent service
The restaurant Tenroku Sushi offers an authentic Japanese dining experience right in the heart of San Francisco’s vibrant Fillmore District. You’ll discover a cozy and casual atmosphere, perfect for a relaxed meal or a quick bite.
This trendy spot is known for its delicious small plates and healthy options, making it an ideal choice whether you’re looking for lunch, dinner, or just a delightful dessert. It’s a welcoming place where you can enjoy quality Japanese cuisine.
Overview: Introducting Tenroku Sushi
Tenroku Sushi offers a generally pleasant dining experience, particularly noted for its fresh fish and inviting Japanese atmosphere. Many guests appreciate the quality of the ingredients, making it a reliable choice for sushi enthusiasts.
However, some diners have encountered issues with the consistency of service and raised concerns about occasional hygiene problem. While the overall concept is appealing, these aspects suggest a varied experience for visitors.
Good
7.1
out of 10
418
Reviews
69.6%
Satisfaction
89
negative
38
neutral
291
positive
Tenroku Sushi achieves a respectable 7.1 for its overall performance, indicating a good standing. However, customer satisfaction sits at 69.6%, placing it in a mixed category.
This suggests that while many find it good, a notable portion of diners have reservations. This assessment is drawn from a substantial 418 customer opinions, with 291 positive remarks against 89 negative ones.
Looking closer, Food (7.2) and Ambience (7.2) are strong points, contributing significantly to the positive sentiment. Service (6.9) is also rated well, though slightly lower, indicating some room for improvement.
Value (6.5) is perceived as average, with opinions split between affordability and being a bit pricey for some.
What people like
- Fresh, quality sushi
- Pleasant atmosphere
- Affordable daily menu
What people don't like
- Hygiene concerns
- Inconsistent service
- Expensive pricing
If you prioritize fresh sushi and a pleasant setting, Tenroku Sushi is worth considering, especially if you catch their daily deals. It’s a place where the culinary experience often shines, making it a solid choice for a casual meal.
With a recommendation score of 7.4, it leans towards a positive endorsement. Just be mindful that while the food is generally well-regarded, some aspects of service and value might vary, so manage your expectations accordingly.
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Verdict: Our expert take on Tenroku Sushi
Food (7.2 out of 10)
mentioned by 97% of the guests
Diving into the food here, its clear many diners are thrilled! With a solid 7.2 score and 72.7% customer satisfaction, the general consensus is quite positive. Many of the 168 positive remarks out of 231 total highlight the fresh fish, sushi quality, and great variety of tasty rolls available, especially on the fun conveyor belt.
However, not everyone had a perfect experience, with 44 negative comments raising some eyebrows. Concerns about spoiled fish or bad fish and overall fish quality were noted, with a few even mentioning mushy rice. There were also some worries about cross-contamination and inconsistent portion sizes' that could detract from the meal.
Food
231
Reviews
72%
Satisfaction
44
negative
19
neutral
168
positive
Rating distribution
What people like
- Fresh fish quality
- Great sushi variety
- Conveyor belt experience
What people don't like
- Spoiled fish concerns
- Inconsistent fish quality
- Mushy rice reported
Often praised
- sushiMy experience at the restaurant was that you should speak up and ask for the sushi you want to order. The reviewer, Jia Huang, noted that the staff is receptive to requests.
- foodMy experience at this restaurant was fantastic, especially regarding the food. Although it's a small restaurant, the food is awesome. The special sea urchin was a highlight, and the fish quality was superb – incredibly fresh and it literally melts in your mouth.
- conveyor belt sushithis is a conveyor belt sushi restaurant
- freshfound it fresh.
- sushi qualityThe sushi quality was surprisingly amazing
- dishesAll the dishes were so so fresh and buttery
- fishthe fish is soooo good
- fish qualityhigh-quality fish at this conveyor belt sushi restaurant
- fresh fishMy experience at this restaurant was always amazing. The sushi was incredibly fresh, and I can't beat the price for fresh fish. I've been so many times and will continue to return.
- mealwe had a great meal
Frequently criticized
- ricefew grains of hardened rice can be found occasionally
- sushithe sushi is usually slapdash, falling apart, and discolored
- fishfish doesn't taste high quality
- wasabiThey had only one person managing seating, special orders, and cleanup. As a result, we didn't receive dipping trays, wasabi, or ginger, and couldn't even order beer. While the place is normally fine, I'm sick and tired of the bad service.
- American sushithis restaurant just like American sushi
- UNII was the only one that had UNI
- bad fishdenied having served bad fish
- beernot even for beer
- chutoroThe chutoro had a sour aftertaste
- cooking meatMy experience at the restaurant was a bit of a bummer because we were not allowed to cook our meat due to it being too smoky. Despite this restriction, the food itself was rated a 5, indicating a high quality.
If youre looking for a fun sushi experience with a good variety of fresh options, this spot is generally a solid bet. While most rave about the quality and selection, be mindful of occasional reports of inconsistent freshness or portion issues. Its worth trying for the overall positive vibe and selection.
Service (6.9 out of 10)
mentioned by 57% of the guests
When it comes to service, many diners rave about the friendly staff and attentive service. Guests frequently highlight how quick the team is, often mentioning welcoming chefs who make the experience enjoyable. With 55 positive remarks out of 81 total, its clear that many appreciate the warm and efficient interactions.
However, the experience isnt universally perfect, with a mixed customer satisfaction of 67.9% and a solidly average score of 6.9. Some patrons encountered rude hostesses or impatient staff, leading to feelings of bad service. There were also concerns about a disappointing service dog policy, contributing to the 21 negative comments.
Service
81
Reviews
67%
Satisfaction
21
negative
5
neutral
55
positive
Rating distribution
What people like
- Friendly staff
- Attentive service
- Quick service
What people don't like
- Rude staff
- Impatient service
- Policy issues
Often praised
- serviceMy experience at this restaurant was truly one of the best sushi experiences of my life. The food was great, and the service was exceptional. I had lunch and found the atmosphere to be a perfect 5/5, and the service also a perfect 5/5.
- staffMy experience at the restaurant was that you should speak up and ask for the sushi you want to order. The reviewer, Jia Huang, noted that the staff is receptive to requests.
- chefsMy experience at this restaurant was absolutely superb. The food was amazing, prepared by amazing chefs. The staff were also amazing, contributing to a lovely and beautiful dining room.
- serversMy experience at this restaurant was marred by a significant hygiene issue. While the servers were very nice, the presence of live cockroaches on one of the plates I grabbed and another on the conveyor belt was extremely off-putting. Due to this, I will not be returning.
- sushi chefsI see the sushi chefs prepare the foods
- ServiceService:5
- attentionMy recommendation: just GO! We've tried many, many, manyyyy places, and this is by far the best, with the best quality and attention! I’ve been going for the last 2 years with no regrets.
- chefcuisinier à l’écoute
- excellent serviceIt was such fun watching the chefs compose dishes. The great variety of food and excellent service made for an enjoyable lunch.
- food safe practicesconfident of their food safe practices
Frequently criticized
- waitresswaitress that was piss because of my 17% tip
- ADA awaremuch kinder, ADA aware restaurants around
- apologyNot even an apology
- bad momentwe get a bad moment because of the waitress
- bad servicesick and tired of bad service
- front serverThe front server was impatient with my 6-year-old
- girl wasn't very helpfulthe girl wasn't very helpful.
- hostessesthe 2 hostesses was very rude
- managerasking for the manager. Every time I was told they weren't there
- rectify the situationnot willing to rectify the situation
If youre looking for generally friendly and quick service, youll likely have a good experience here. However, be aware that some guests have encountered less-than-stellar interactions, particularly with front-of-house staff or specific policies. It's a bit of a mixed bag, so manage your expectations.
Ambience (7.2 out of 10)
mentioned by 45% of the guests
The vibe here is generally a good one, with an ambience score of 7.2. Many customers appreciate the fun format, cleanliness, and Japanese atmosphere, often highlighting the intimate seating. Based on 39 positive remarks out of 56 total, it's often seen as a convenient and cozy spot for a unique dining experience.
However, customer satisfaction sits at a mixed 69.6%, indicating some areas for improvement. Some of the 11 negative comments mention a tight fit, a weird smell, and even serious hygiene issues like live cockroaches. The location in an overcrowded mall also detracts from the overall experience for some.
Ambience
56
Reviews
69%
Satisfaction
11
negative
6
neutral
39
positive
Rating distribution
What people like
- Fun dining format
- Clean environment
- Japanese atmosphere
What people don't like
- Tight seating
- Hygiene issues
- Unpleasant smells
Often praised
- atmospherebest sushi situation in/around Japantown - atmosphere
- AtmosphereAtmosphere:5
- Japanese atmosphereWe ordered ramen with sides, and they were very tasty. The mall where it's located has a Japanese atmosphere and is amazing to see.
- ambianceThe ambiance is perfect
- atmosphere is cutethe atmosphere is cute
- casual spotI did encounter a minor issue with some fish scales on the salmon, which is something they could pay a little more attention to. Overall, it's a casual spot for conveyor belt sushi.
- chefs compose dishesI recommend asking for the menu as they offer noodles and more. It was such fun watching the chefs compose dishes. The great variety of food and excellent service made for an enjoyable lunch.
- cleanThe restaurant was small but clean
- cleanlinessEverything is so clean.
- conceptWhat I liked the most is the concept.
Frequently criticized
- barThe bar doesn't easily allow for larger groups
- conveyor beltMy experience at this restaurant was marred by a significant hygiene issue. While the servers were very nice, the presence of live cockroaches on one of the plates I grabbed and another on the conveyor belt was extremely off-putting. Due to this, I will not be returning.
- experiencewe didn't even feel hungry anymore. That's how bad she made us feel.
- groupsThe bar doesn't easily allow for larger groups
- hygiene problemsome hygiene problem while looking at the kitchen
- live cockroachlive cockroach on one of the plates
- overcrowded mallgo to a overcrowded hot mall
- parkingSomewhat difficult to find parking
- small sizeThe whole restaurant is very small
- tight fitIt is quite a tight fit
If youre looking for a fun, casual spot with a unique dining concept and dont mind a potentially cozy space, this place could be a hit. Just be aware that some past visitors have encountered significant hygiene issues, so it might be a gamble.
Value (6.5 out of 10)
mentioned by 45% of the guests
When it comes to value, this spot presents a somewhat average picture, scoring 6.5, with customer satisfaction sitting at a mixed 58%. Many guests, accounting for 29 positive remarks out of 50 total, appreciate the prices, finding them affordable and offering value for money. The reasonable price often makes for a worthwhile visit.
However, not everyone agrees, as 13 negative remarks highlight some concerns. Some found it expensive or pricey, questioning the price point for the quality received. There were also mentions of billing practices that left a sour taste, suggesting that the value can be inconsistent.
Value
50
Reviews
58%
Satisfaction
13
negative
8
neutral
29
positive
Rating distribution
What people like
- Great value, taste
- Reasonable prices
- Affordable experience
What people don't like
- Can be expensive
- Questionable billing practices
- Pricey for quality
Often praised
- pricesMy experience at this restaurant was fantastic! The fresh fish was excellent, the service was great, and the prices were reasonable. This place has been a family staple for years.
- priceThe daily menu is a great deal. It's one of the cheapest in the area, and the quality is good. We ordered ramen with sides, and they were very tasty.
- price per personthe price per person was reasonable at $20–30
- affordableI found it to be the best Rotary sushi I have ever been to. The food was super fresh, and the overall experience was very affordable and a lot of fun!
- akami sashimi pricesub 6 bucks
- cheaper nigiriGenerally cheaper nigiri when compared with rest of the city
- color coded priceit's all color coded by price.
- daily menuThe daily menu is a great deal. It's one of the cheapest in the area, and the quality is good.
- experienceworth it for that experience
- fairly pricesFairly prices
Frequently criticized
- priceMy experience at this restaurant was that the sushi was decent, especially for conveyor belt sushi. However, it was very expensive. For the price point, I’d probably opt for a regular Japanese restaurant.
- billing practicesPlease review service training, food handling, and billing practices.
- expensivefound it a little expensive
- expensive fast foodit's simply an expensive fast food sushi place
- price per personPrice per person:$30–50
- price pointAt this price point around $50/person
- pricesThe prices were a tad on the high side
- priceya bit pricey for the quantity and quality
- second platethe chef then brought a second plate, and we were charged for both.
- tippiss because of my 17% tip
If you're seeking a potentially affordable meal, this place could be a good option, especially if you focus on their daily deals. Just be aware that some find it surprisingly expensive for the quality, so choose carefully to ensure a satisfying experience.
How are the prices at Tenroku Sushi?
You’re looking at roughly 39 per person – reported by 85 diners. That puts it in the $31–$40 category. For a Japanese Restaurant in San Francisco, it’s comfortably mid-range: not a steal, but not bank-breaking either.
Looking at the broader picture, while many guests spend in this mid-range, there’s also a good spread of prices, indicating options for both slightly cheaper and more premium experiences.
Here’s a quick look at what guests spend per person, based on the latest 85 reviews.
How this restaurant’s value stacks up against similar spots in San Francisco.
Considering its a Japanese restaurant in San Francisco, we think the pricing feels quite fair for a comfortable mid-range experience. Its a good spot if you’re looking for quality without breaking the bank.
Customer Reviews: what people think about Tenroku Sushi
Price per Person
- $41–$50
Visit Type
- Regular Visit
Group Type
- Couple
Group Size
- Couple
Service Type
- Dine-in
Meal Type
- Dinner
10
Best Sushi Spot in SF!
My boyfriend and I absolutely love this place! The fish is soooo good, and the quality of everything is AMAZING – so fresh and well done. The OTORO sashimi/nigiri is by far the best I’ve ever had.
The chefs are the best! They are Mexicans who cook amazingly and treat their clients the best way possible. We try to go every week because it's just amazing; there aren't enough words to describe it.
My recommendation: just GO! We've tried many, many, manyyyy places, and this is by far the best, with the best quality and attention! I’ve been going for the last 2 years with no regrets.
A MUST! ⭐️⭐️⭐️⭐️⭐️
- fish10
- quality10
- OTORO sashimi/nigiri10
Price per Person
- $31–$40
Visit Type
- Food Exploration
Group Type
- Solo Dinner
Group Size
- Solo
Service Type
- Dine-in
Meal Type
- Lunch
Noise Level
- Moderate
1
Terrible Sushi Experience and Physical Discomfort
I visited this restaurant yesterday and had lunch around 2: 00 PM. My experience was extremely negative. After eating the sushi, I experienced significant physical discomfort, including four bowel movements, a sore body, a slight headache, and a bruised anus.
I only started feeling better this morning. The food quality was a major issue, reflected in the low rating. I haven't eaten anything else since my meal, highlighting the impact of this experience.
The price per person was between $30–50, which is not justified given the outcome.
- sushi1
- food1
- price per person3
Visit Type
- Food Exploration
Service Type
- Dine-in
10
Amazing Sushi, Great Value!
My experience at this restaurant was always amazing. The sushi was incredibly fresh, and I can't beat the price for fresh fish. I've been so many times and will continue to return.
- sushi10
- price10
- fresh fish10
Visit Type
- Regular Visit
Service Type
- Dine-in
Wait Time
- Long (31+ min.)
2
Terrible Service, Ruined Experience
My experience at this restaurant was extremely disappointing due to terrible service. They had only one person managing seating, special orders, and cleanup. As a result, we didn't receive dipping trays, wasabi, or ginger, and couldn't even order beer.
While the place is normally fine, I'm sick and tired of the bad service. Even on a normal day, you have to wait in an overcrowded, hot mall just to get average sushi with a beer. If you can't even get that, then what's the point?
- average sushi5
- special orders1
- dipping trays1
- wasabi1
Visit Type
- Food Exploration
Service Type
- Dine-in
8
Fun First Time with Conveyor Belt Sushi
My first experience with conveyor belt sushi was a fun time. The sushi was good, and the process was easy. The atmosphere was low key.
- sushi9
- process8
- atmosphere7
What Tenroku Sushi offers
Crowd
- Tourists
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Children
- High chairs
Popular for
- Dinner
- Lunch
- Solo dining
Offerings
- Alcohol
- Healthy options
- Wine
- Beer
- Small plates
- Quick bite
Dining options
- Table service
- Dessert
- Dinner
- Seating
- Lunch
Service Options
- No-contact delivery
- Takeout
- Curbside pickup
- Dine-in
- Delivery
Parking
- Usually somewhat difficult to find a space
Atmosphere
- Cozy
- Casual
- Trendy
FAQs
What service options are available at Tenroku Sushi in the Fillmore District?
At Tenroku Sushi, you have convenient service options. Enjoy a relaxed dine-in experience with table service, opt for quick takeout, or utilize curbside pickup. No-contact delivery and standard delivery services are also available, ensuring you can savor their Japanese cuisine wherever you are in San Francisco.
Is Tenroku Sushi accessible and suitable for families with children?
Yes, Tenroku Sushi is accessible and family-friendly. The restaurant features a wheelchair accessible entrance, ensuring ease of access for all guests. For families dining with young ones, high chairs are readily available, making it a comfortable and convenient spot for you to enjoy a Japanese meal with your children.
How does Tenroku Sushi score overall and in specific areas?
Tenroku Sushi has an overall Restaurant Score of 7.1. Its strongest areas are Food (7.2) and Ambience (7.2), followed by Service (6.9), and Value (6.5).
What do customers appreciate most about Tenroku Sushi?
Customers frequently praise the fresh fish and high sushi quality, often describing it as melting in your mouth. The pleasant and clean Japanese atmosphere is also a highlight, along with the affordability of their daily menu options.
Are there any common issues or drawbacks at Tenroku Sushi?
Some diners have reported concerns regarding hygiene, including instances of live cockroaches, and inconsistent service from staff. Additionally, while some find it affordable, others perceive the overall pricing as a bit expensive for the quantity or type of sushi offered.