Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible seating
oChef » Supremo Pizza – San Francisco
Supremo Pizza - San Francisco
Photo from Supremo Pizza
Supremo Pizza at a glance
San Francisco Mission District
- 🍕 Pizzeria
$$
Price per Person $11–$20
mentioned by 35 of the guests
#2377 out of 2403 places to eat in San Francisco
#113 Pizzeria out of 115 in San Francisco
Poor
3.9 out of 10
Food
Service
Ambience
Value
341
Reviews
29.9%
Satisfaction
Often praised
- Diverse menu
- Good value
- Late hours
Frequently criticized
- Poor cleanliness
- Rude service
- Order issues
The restaurant Supremo Pizza in San Francisco’s vibrant Mission District offers you a truly authentic pizzeria experience. You’ll find a casual atmosphere perfect for a quick bite or a relaxed meal with friends and family.
Whether you’re craving classic slices or exploring vegetarian options, this spot has you covered. It’s a go-to for delicious pizza, even late into the night.
Overview: Introducting Supremo Pizza
Supremo Pizza offers a broad selection of items, with many finding their pizza and Philly cheese steaks particularly satisfying. Customers appreciate the late hours and convenient access, making it a practical choice for a quick bite.
However, the dining environment often falls short on cleanliness, and some experiences with staff have been less than ideal. While the variety is a plus, the overall experience can be quite mixed, suggesting a need for more consistent operational standards.
Poor
3.9
out of 10
341
Reviews
29.9%
Satisfaction
223
negative
16
neutral
102
positive
Supremo Pizza receives a low overall Restaurant Score of 3.9 out of 10, indicating significant areas for improvement. This is further reflected in a poor Customer Satisfaction rate of just 29.9%.
These figures are based on 341 customer opinions, with negative feedback notably outnumbering positive ones (223 negative versus 102 positive). Looking closer at specific aspects, Food stands out with a strong score of (4.5), and Value also rates highly at (4.5), suggesting that when the food is good, it’s considered well-priced.
However, Ambience scores a moderate (3.8), and Service lags significantly at (3.1), highlighting where the experience often falters for many patrons.
What people like
- Diverse menu options
- Good value
- Late-night availability
What people don't like
- Poor cleanliness
- Rude, inattentive service
- Billing/order accuracy issues
Considering a Recommendation Score of 4.1, Supremo Pizza presents a mixed bag. If you’re seeking a diverse menu, especially for late-night options, and prioritize affordability, you might find something to enjoy here.
However, be prepared for potential inconsistencies in food quality and a less-than-pristine environment. Service can also be a point of frustration, so managing expectations is key if you decide to visit.
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Verdict: Our expert take on Supremo Pizza
Food (4.5 out of 10)
mentioned by 83% of the guests
Let's talk about the food! While the overall customer satisfaction sits at a poor 36.2% and the score is an average 4.5, there are still some shining stars. Out of 152 total remarks, 55 positive comments highlight delicious Halal pizza, tasty Philly cheese steaks, and even good burgers and garlic bread.
Many appreciate the variety of Italian food, especially when served fresh. However, a significant 88 negative comments reveal some serious drawbacks. Recurring issues include cold or old pizza, poor food quality, and even alarming reports of raw chicken tenders and uncooked cheese sticks.
Vegetarians often found their options limited and sometimes even contaminated, making the experience quite disappointing for many.
Food
152
Reviews
36%
Satisfaction
88
negative
9
neutral
55
positive
Rating distribution
What people like
- Delicious Halal pizza
- Tasty Philly cheese steaks
- Good fresh burgers
What people don't like
- Cold, old pizza
- Raw chicken tenders
- Limited veggie options
Often praised
- pizzaMy experience at this restaurant was fantastic! It's a great place in SF to try Halal and delicious pizza. The staff were friendly, and the food was most delicious.
- foodthe food was not bad... but also pretty lit may I say?
- FoodFood:5
- burgersGood burgers..that's it!
- garlic breadThe garlic bread was about to die for
- hot sandwichestheir hot sandwiches and you’ll be Gucci fam
- Halal pizzaMy experience at this restaurant was fantastic! It's a great place in SF to try Halal and delicious pizza. The staff were friendly, and the food was most delicious.
- Philly cheese steakGot the best Philly cheese steak yummy
- Philly cheese steaksMy experience at this restaurant was centered around their delicious pizzas and a wide variety of other offerings. I was impressed by the availability of hot slices, chicken alfredo, spaghetti with meatballs, salads, buffalo wings, cheeseburgers, Philly cheese steaks, and other hot sandwiches. They also offer french fries and refrigerated cakes.
- Pizzareally good Pizza trust me
Frequently criticized
- pizzaI'm even calling the Better Business Bureau because after an hour and forty-five minutes, and being one block away, they delivered the grossest, nastiest pizzas ever. When I called, the man started yelling at me and wouldn't bring a hot pizza. So, $20 for two root beers, because that's all that was good.
- foodthe food showed up, it was cold, soggy and...just downright awful
- chicken wingsNever order chicken wings, you will be disappointed!!
- garlic friesSo they put garlic salt on them. Speaks for itself
- mozzarella sticksthrew in some really gross and cold stiff mozzarella sticks
- slicesa slice that's been turning in the carousel way longer than any food item
- sodassodas are not what I ordered
- veggie pizzaThey refused to admit their mistake. When the pizza finally arrived, it was cold and soggy. This establishment is not reliable, not friendly, and not honest.
- Chicken Fingers and FriesOrdered the Chicken Fingers and Fries with Ranch sauce and they sent BBQ sauce
- Diet Pepsiordered Diet Pepsi and got regular
If you're considering this place for food, proceed with caution. While some praise their fresh Halal pizza and Philly cheese steaks, the overall experience is highly inconsistent. You might get a great meal, but be prepared for potential issues with cold food, poor quality, or limited vegetarian choices.
Service (3.1 out of 10)
mentioned by 78% of the guests
When it comes to service, this place has a bit of a mixed reputation, leaning heavily towards needing improvement. With a score of 3.1 and customer satisfaction at a low 22%, challenges are clear. Still, some customers highlight convenient all night service and occasional friendly staff, with 26 positive remarks noting good customer service reps and fast delivery.
On the flip side, the majority of experiences, totaling 90 negative comments, point to significant issues. Common complaints include frustrating delivery issues, a lack of communication, and staff often described as unreliable. Many have reported problems with order accuracy and long waiting times, suggesting consistency is a major hurdle here.
Service
118
Reviews
22%
Satisfaction
90
negative
2
neutral
26
positive
Rating distribution
What people like
- Open all night
- Friendly staff
- Fast delivery
What people don't like
- Delivery issues
- Poor communication
- Unreliable staff
Often praised
- serviceservice were also top-notch
- stafftalking to the amazing staff they have
- Eat24my interactions with EAT24. They were with me throughout every step of the way
- Doordashjust order through Doordash 😏👌🏼. Never had a problem yet with DD delivering.
- EBT hot food programonly EBT hot food program
- ServiceService:5
- all night serviceall night service
- customer service repRyan the customer service rep that I spoke to was wonderful
- delivery serviceIf you stay on the side of delivery service, avoiding the physical shop altogether, you should be most pleased.
- delivery timeThe food got here within an hour, which is a good change of pace
Frequently criticized
- service50 fee to split pizza toppings, even with different sauces. The service was inattentive, with the manager appearing more interested in his phone than assisting customers. The atmosphere lacked, offering no seating and outdated menus.
- deliveryafter an hour and forty five mins and being one block away they deliver me the grossest nastiest pizzas ever
- staffno one there is able to discern the difference between cake and pie
- delivery timeexpected delivery would be 30-45 min but I soon after got a text saying the restaurant confirmed delivery time of 12:10pm
- waiting timeWhen I got back to my car 3 minutes later, I opened the box and it was ice cold, not even a faint warmth to it. The place was generally kind of dirty, and it took almost 10 minutes to get someone to help me, and there were only two girls in there who had already ordered and looked like they were waiting for a while. Pretty sad, even for the neighborhood.
- communicationdriver went off duty and we were not told
- customer serviceBefore I could explain that I would pick up the order, they hung up on me. I've never been treated so rudely! With over 20 years of customer service experience, I would never treat potential customers this way.
- phonethey hang up on me so they don’t have to answer the phone
- refundcalling all day for a refund and they hang up on me
- orderstill got it wrong when I called and told them that they had it wrong
If you're considering this spot, be prepared for a gamble on the service front. While some appreciate the late-night availability, the high number of complaints about delivery and staff reliability means you might face frustration. Proceed with caution, especially if timely and accurate service is a priority for you.
Ambience (3.8 out of 10)
mentioned by 32% of the guests
While the ambience here scores a low 3.8 and customer satisfaction sits at a mere 22.5%, there are a few things people appreciate. Based on 40 total opinions, with 9 positive ones, guests often highlight the convenience of its late-night hours, noting its a reliable spot thats open until 5 am. Its location and ease of access are also frequently mentioned as positives.
However, the majority of feedback, with 27 negative opinions, paints a starkly different picture. Many describe the place as filthy and ran down, with serious concerns about cleanliness and the outdated decor. Reports of garbage all over the floor, full trash cans, and a general lack of upkeep are frequent, raising significant concerns about hygiene and safety standards.
Ambience
40
Reviews
22%
Satisfaction
27
negative
4
neutral
9
positive
Rating distribution
What people like
- Open late night
- Convenient location
- Easy to access
What people don't like
- Filthy conditions
- Outdated decor
- Safety concerns
Often praised
- AtmosphereAtmosphere:5
- atmosphereatmosphere were also top-notch
- ease of accessMy experience at this restaurant was positive overall. It was easy to get to, and the service was quick. They offer a good variety of Italian food to choose from, and the prices are decent.
- hoursOpen very late
- locationthey have a good location
- open late nightits open late night
- open laterthey're open later than most
- open until 5 amThe food was barely passable, and the service was usually sub-par. However, I do appreciate that they are open until 5 am on weekends. If you plan to visit that late, be prepared to navigate through some homeless people on the way.
- placelove how simple the place is
Frequently criticized
- atmosphereThe reviewer noted that the guy was really nice to the kids, but the vegetarian options were limited to fries, and they would not recommend it for vegetarians. The atmosphere was rated a 2.
- decora decor that brings to mind the need for a dedicated dishwasher and floorsweeper.
- cleanlinessthe place didn’t look very clean at all
- menusThe service was inattentive, with the manager appearing more interested in his phone than assisting customers. The atmosphere lacked, offering no seating and outdated menus. My $35 pizza was also not split properly, as shown in the photos.
- placethe place is kind of dirty
- dead birdthere was a dead bird in the doorway
- filthyThe restaurant is filthy
- food safety inspectionI vomited three times and had diarrhea for two days. I checked the food safety inspection website and couldn't find this place on the list. When I checked the report from 2022, there are major concerns and I am surprised they are allowed to keep running their business.
- garbage all over floorgarbage all over the floor
- homeless peopleHowever, I do appreciate that they are open until 5 am on weekends. If you plan to visit that late, be prepared to navigate through some homeless people on the way.
If you're desperate for a late-night bite and prioritize convenience over comfort, this spot might serve a purpose. However, be prepared for a significantly compromised atmosphere, as cleanliness and upkeep are major concerns for most patrons.
Value (4.5 out of 10)
mentioned by 32% of the guests
When it comes to value, some customers found things to cheer about, with 12 positive remarks highlighting aspects like being reasonably priced and offering a great price. Many appreciated that it was worth the money and even accepted EBT, making meals accessible. While the overall customer satisfaction sits at a poor 38.7%, the average score of 4.5 suggests a mixed bag.
However, the value proposition isnt always clear, with 18 negative comments pointing to issues like items being overpriced and expensive. Several felt it was a waste of $30 or noted surcharged items and inflation price' increases. This stark contrast between the average score and the poor customer satisfaction indicates that while some find value, many others are left feeling disappointed.
Value
31
Reviews
38%
Satisfaction
18
negative
1
neutral
12
positive
Rating distribution
What people like
- Accepts EBT/discounts
- Reasonably priced options
- Good value for money
What people don't like
- Often overpriced
- Unexpected surcharges
- Waste of money
Often praised
- EBTbetter yet they accept EBT!!
- pricefries 🍟 crispy AF for only $2.99. Nice AF.
- California Advantage cardCalifornia Advantage card accepted
- discountgot a discount just for picking up myself
- great priceEvery time I visit the city, I make sure to stop in and get a slice. The pizza is really good for a great price, and they even take EBT. It's a must-visit for a delicious and affordable meal.
- mealit was a great meal for $12 to $15
- pricesIt was easy to get to, and the service was quick. They offer a good variety of Italian food to choose from, and the prices are decent. However, parking is not usually available, so it's better to walk or use public transportation if needed.
- reasonably pricedReasonably priced
- worth the moneyNot cheap but worth the money
Frequently criticized
- pricesprices that are on average a dollar or two higher than the other two pizza joints
- BK appwhy can't you use the BK app and be charged the price in app
- changehe also just kept my 1.85 change
- chargetold me I wouldn’t be charged, but of course, I was
- couponsthey do not hold any of the coupons
- expensiveMy experience at the restaurant involved ordering a x large pepperoni stuffed crust pizza. The pizza was tasty, though a little bit expensive. The cost was about $35 for the pizza.
- food stampsThey've somehow come up with a menu as big as it is bad. They must have nearly 100 menu items, and not one that won't make you think you wasted your food stamps, lol. In a word.
- franchiseFranchise of SF get to add $2 more
- items" They also stated that another pizza wouldn't be free and that they don't do refunds. I was charged for four items when I only received three. I was told I should have spoken more clearly.
- moneyThis was horrible service and horrible food. I advise others to DO NOT WASTE YOUR MONEY.
If youre looking for a bargain, you might find some reasonably priced options, especially if you can use EBT or discounts. However, be wary of potential hidden costs or inflated prices, as many customers felt the overall value was disappointing. Its a bit of a gamble on whether youll feel you got your moneys worth.
How are the prices at Supremo Pizza?
You’re looking at roughly 19 per person – reported by 35 diners. That puts it in the $11–$20 category. For a Pizzeria, it’s comfortably mid-range: not a steal, but not bank-breaking either.
Most diners spend in the 1 – 20 $ range, showing prices cluster around the average, though there are a few options for those looking to splurge a bit more.
Here’s a quick look at what guests spend per person, based on the latest 35 reviews.
See how this Pizzeria’s value stacks up against similar spots in San Francisco.
Overall, for a Pizzeria in San Francisco, we think the pricing feels pretty fair. Its a good spot if youre looking for quality without breaking the bank.
Customer Reviews: what people think about Supremo Pizza
Price per Person
- $11–$20
Visit Type
- Regular Visit
Group Type
- Couple
Group Size
- Couple
Service Type
- Dine-in
Meal Type
- Lunch
Noise Level
- Quiet
9
Great Pizza, Great Price!
I absolutely love this place! Every time I visit the city, I make sure to stop in and get a slice. The pizza is really good for a great price, and they even take EBT.
It's a must-visit for a delicious and affordable meal.
- pizza9
- great price9
- EBT8
Price per Person
- $1–$10
Visit Type
- Quick Meal
Service Type
- Dine-in
Meal Type
- Lunch
10
Supremo's Pizza: Great Pizza and EBT Accepted!
My experience at Supremo's Pizza was fantastic. I found it to be one of the best pizza places in San Francisco. What made it even better was that they accept EBT, which is a huge plus.
The food, service, and atmosphere all received a perfect 5/5 rating, making it a truly enjoyable lunch.
- pizza places10
- EBT10
- Food10
Visit Type
- Quick Meal
Service Type
- Dine-in
9
Great Pizza & Late Hours
My experience at Supremo was fantastic! The pizza was on point, and I always get the mozzarella sticks when I'm in the area. It's impressive how they manage to make even mozzarella sticks so well.
Supremo is a great place overall. Even if pizza or fried foods aren't your preference, the interior walls display a large menu, ensuring you'll find something to suit even the most discerning tastes. Additionally, they are open later than most places, making them a great option if you're hungry late at night, even around 1 AM.
- pizza9
- mozzarella sticks8
- large menu9
Price per Person
- $21–$30
Visit Type
- Quick Meal
Service Type
- Dine-in
Wait Time
- Long (31+ min.)
2
Overpriced and Disappointing Food
My experience at this restaurant was disappointing. While the burgers were decent, they were overpriced, especially considering that a combo meal did not include a drink. It took an excessive 20 minutes for a burger and fries, and the total cost was around $23.
The pizza tasted like it had been reheated many times. I would not recommend eating here unless absolutely necessary.
- burgers7
- overpriced2
- waiting time2
- pizza1
Visit Type
- Quick Meal
Service Type
- Takeout
1
Terrible Service and Wrong Order
My experience at this restaurant was extremely disappointing. I had to tell the employee my order three separate times, and they still got it wrong. When I called to inform them of the error, I was told "oh well.
" They also stated that another pizza wouldn't be free and that they don't do refunds. I was charged for four items when I only received three. I was told I should have spoken more clearly.
I strongly advise against going to this place; it sucks.
- employee1
- order1
- refunds1
What Supremo Pizza offers
Crowd
- Family-friendly
- Groups
Payments
- Credit cards
- Debit cards
Children
- Good for kids
- High chairs
Popular for
- Dinner
- Lunch
- Solo dining
Offerings
- Late-night food
- Small plates
- Vegetarian options
- Quick bite
Dining options
- Catering
- Brunch
- Counter service
- Dessert
- Dinner
- Seating
- Lunch
Service Options
- No-contact delivery
- Takeout
- Delivery
- Dine-in
Pets
- Dogs allowed
Parking
- Usually difficult to find a space
- Free street parking
Atmosphere
- Casual
FAQs
Is Supremo Pizza in San Francisco accessible and family-friendly?
Yes, Supremo Pizza is designed to be welcoming for everyone. You’ll find a wheelchair accessible entrance and seating, ensuring comfort for all guests. Plus, it’s a great spot for kids, offering high chairs and a menu that caters to younger palates, making it ideal for family outings.
What service options and parking are available at Supremo Pizza?
Supremo Pizza offers flexible service options including no-contact delivery, standard delivery, takeout, and dine-in. If you plan to visit, you should know that while parking can usually be difficult, there is free street parking available nearby. This makes grabbing your favorite pizza convenient.
What are the main strengths of Supremo Pizza?
Supremo Pizza is often praised for its diverse menu, including popular items like pizza and Philly cheese steaks, and its good value, with many appreciating the reasonable prices and acceptance of EBT.
What are the primary drawbacks of dining at Supremo Pizza?
Customers frequently report issues with cleanliness, describing the ambience as dirty or unkempt. Service can also be a significant concern, with mentions of inattentive staff and problems with order accuracy or refunds.
How does Supremo Pizza rate overall, and what are its key performance areas?
Supremo Pizza has an overall **Restaurant Score** of **3.9** out of 10 and a **Customer Satisfaction** of **29.9%**. While **Food** (4.5) and **Value** (4.5) score well, **Ambience** (3.8) is moderate, and **Service** (3.1) is a notable weakness.