Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible seating
- Wheelchair accessible restroom
oChef » Super Duper Burgers – San Francisco
Super Duper Burgers - San Francisco
Photo from Super Duper Burgers
Super Duper Burgers at a glance
San Francisco Presidio Heights
- 🍽️ Restaurant
$$
Price per Person $11–$20
mentioned by 74 of the guests
#1450 out of 2403 places to eat in San Francisco
#176 Restaurant out of 254 in San Francisco
Good
7.2 out of 10
Food
Service
Ambience
Value
322
Reviews
69.3%
Satisfaction
Often praised
- Quality food
- Good value
Frequently criticized
- Cramped seating
- Service issues
Overview: Introducting Super Duper Burgers
Super Duper Burgers offers a solid burger experience, often praised for its flavorful garlic fries and convenient parking. Many appreciate the overall quality of the food and the welcoming atmosphere, especially for families.
It’s a place where you can expect a satisfying meal without much fuss. However, the dining environment can sometimes be a challenge, with concerns about limited seating and noise.
While the food generally hits the mark, some experiences are marred by issues like problematic delivery driver interactions or occasional service hiccups.
Good
7.2
out of 10
322
Reviews
69.3%
Satisfaction
80
negative
19
neutral
223
positive
Overall, Super Duper Burgers achieves a respectable 7.2 out of 10, indicating a generally good dining experience. This is supported by 223 positive remarks against 80 negative ones from 322 customer observations.
However, customer satisfaction sits at a 69.3%, which suggests a more mixed reception, falling just shy of a strong endorsement. Diving deeper, the Food (7.4) is clearly a strong point, frequently praised for its quality.
The Ambience (7) also garners positive feedback, though it has its detractors. Value (6.9) is considered fair, offering a decent proposition.
The main area for improvement appears to be Service (6.6), which, while not poor, indicates some inconsistencies in customer interactions.
What people like
- Flavorful burgers and fries
- Convenient parking/location
- Good value for money
What people don't like
- Cramped, noisy seating
- Inconsistent service issues
- Ambience can be cold
With a solid recommendation score of 7.5, Super Duper Burgers is a worthwhile stop if you’re seeking a satisfying burger and fries. It generally delivers on taste and offers good value, making it a reliable choice for a quick, casual meal.
However, be mindful of potential crowds and limited seating, especially during peak times. While the food is a highlight, service can be a mixed bag.
If you prioritize a quick, tasty bite over a relaxed dining atmosphere, it’s certainly worth considering.
Similar Restaurants in San Francisco
- Restaurant
9.4
out of 10
out of 10
283
98.6%
- $$
- Lower Nob Hill
- Food
- Service
- Ambience
- Restaurant
9.4
out of 10
out of 10
307
100%
- $$
- Saint Francis Wood
- Food
- Service
- Ambience
- Restaurant
9.3
out of 10
out of 10
97
99%
- $$
- Telegraph Hill
- Food
- Service
- Ambience
- Restaurant
9.3
out of 10
out of 10
182
96.2%
- $$
- Mission District
- Food
- Service
- Ambience
- Restaurant
9.3
out of 10
out of 10
249
98.4%
- $$
- Cow Hollow
- Food
- Service
- Ambience
- Restaurant
9.3
out of 10
out of 10
533
98.1%
- $$
- Marina District
- Food
- Service
- Ambience
Verdict: Our expert take on Super Duper Burgers
Food (7.4 out of 10)
mentioned by 99% of the guests
When it comes to the food, things are looking pretty good! With a solid score of 7.4 and a customer satisfaction rate of 75%, its clear that many diners are happy. Out of 184 total remarks, a strong 138 were positive, frequently praising the "delicious burgers, " "next-level garlic fries, " and overall "quality ingredients, " making for a satisfying meal.
However, not everyone left completely thrilled, with 39 negative comments. Some folks mentioned issues like "greasy fries, " "inconsistent burger quality, " and even a "stale bun. " There were also a few instances of "missing items" in orders, suggesting theres a little room for improvement in consistency.
Food
184
Reviews
75%
Satisfaction
39
negative
7
neutral
138
positive
Rating distribution
What people like
- Delicious, juicy burgers
- Next-level garlic fries
- Quality ingredients
What people don't like
- Greasy, cold fries
- Inconsistent burger quality
- Missing order items
Often praised
- burgersI made a quick stop here before a drive-through to watch the sunset at the Golden Gate. I wanted to taste the best burgers and enjoy them in our car with the best view. The service was friendly, pleasant, and very helpful.
- foodMy experience at this restaurant was wonderful. It's a cute little place with good food. I especially loved the outdoor seating.
- burgerIt's a good, affordable burger, but the experience was ruined by a delivery driver from Uber Eats. The driver picked up the order but then made several other stops, carrying it around for about 25 minutes, even though the restaurant is less than a mile away.
- garlic friesgarlic fries. Everything is out the hook!! Full of flavor
- friesit’s the best fries in town
- FoodFood:4
- French friesFrench fries to perfection
- food qualityhuge painted ARTISINAL buns should be artisanal. you had one job - Food:5
- hamburgershamburgers are the ultimate health food when prepared well
- homemade picklesThe homemade pickles are the bomb!
Frequently criticized
- friesThe manager was unprofessional and left abruptly, impacting our group of 30. The food was disappointing, with disgusting greasy burgers and cold fries. To add to the poor experience, I was not given the sauce I paid for, and the service was rude without any apparent reason.
- burgerIt is liable to prove itself to be the worst Super Duper I've tried. Better to go elsewhere as your burger risks being no better than a McDonald's burger.
- burgersI'll definitely be back for more. On the downside, the burgers are kind of small, so I might get another one, or just get an ice cream 😋.
- foodfound 2 pieces of hair in my food today
- garlic friesThe food was truly super delicious! Unfortunately, the order was incorrect and a portion of garlic fries was missing.
- bunthe bun was wet
- Arnold Palmerthe Arnold Palmer tasted bad
- appetiteI found the first one and then looked closer and there was another one stuck to the cheese. Needless to say, it pretty much ruined my appetite, and I just hope I didn't not see one in the parts I had already eaten.
- burger qualityburger quality has gone downhill
- garlic fries with cheesegarlic fries with cheese which was gross
If you're craving a quality burger and some seriously good garlic fries, this spot is definitely worth a try. While there might be a rare hiccup with consistency or order accuracy, the overall deliciousness makes it a solid choice for your next meal.
Service (6.6 out of 10)
mentioned by 60% of the guests
Service here often hits the mark, with many guests praising the friendly staff and efficient service speed. Out of 57 total remarks, a solid 35 were positive, highlighting how quickly orders are served up and the great customer service provided by the team. It seems many appreciate the smooth and pleasant interactions.
However, the overall picture is a bit mixed, with a score of 6.6 and customer satisfaction at 61.4%. While the staff can be great, 19 negative comments point to issues like missing items in orders, occasional rude service, and frustrations with the iPad ordering system or long lines during busy times. There's definitely room for improvement in consistency.
Service
57
Reviews
61%
Satisfaction
19
negative
3
neutral
35
positive
Rating distribution
What people like
- Friendly staff
- Quick service speed
- Great customer service
What people don't like
- Missing order items
- Rude staff
- Long wait times
Often praised
- serviceThe service and food are usually really great
- staffThe people that work at this location are so nice
- ServiceService:4
- EmployeesPrevious visits also had issues – on a takeout order, toppings were wrong and items were missing from the bag. Employees are very sweet, but something goes wrong every visit for me.
- attentionla atención increíble
- customer serviceGreat customer service at this location.
- orderour order was served up in a jiffy!
- ordering processWell-run and seamless ordering process
- service speedfood is always great and quick
- teamsuper friendly team
Frequently criticized
- serviceI've been here a few times and the food is good. However, tonight the service was terrible and the staff was rude. The place also looked sloppy.
- busyI don't suggest coming here during peak hours. Don't go to this one when they're busy. It is liable to prove itself to be the worst Super Duper I've tried.
- delivery driverIt's a good, affordable burger, but the experience was ruined by a delivery driver from Uber Eats. The driver picked up the order but then made several other stops, carrying it around for about 25 minutes, even though the restaurant is less than a mile away.
- delivery serviceMy suggestion is to revert to hiring your own delivery personnel, allowing customers to tip them based on service quality. Zero stars for the delivery service.
- employee eatingemployee eating in the back with no gloves
- ipad ordering systemirritating at times with the ipad ordering system
- line cooksNeed to establish better standards with line cooks
- long linesthe long lines
- managerThe worst manager who crashed out for no random reason
- missing item1 thing missing last 4 times
If youre looking for quick and friendly service, youll likely find it here, but be prepared for potential inconsistencies. It's worth a try for the generally efficient staff, but be mindful of busy times and double-check your order.
Ambience (7 out of 10)
mentioned by 55% of the guests
Alright, lets talk vibes! The atmosphere here generally gets a thumbs-up, with many loving the bright and inviting feel, especially the outdoor seating. Folks frequently praise the cleanliness and the super convenient free parking.
With a solid score of 7 and 43 positive remarks out of 67 total, it seems theyre doing a lot right on the ambience front. However, it's not all sunshine and roses. Some find the seating a bit cramped or uncomfortable, often mentioning stools and limited indoor options.
There are also comments about it being noisy and sometimes cold, with 19 negative mentions, contributing to a mixed customer satisfaction of 64.2%.
Ambience
67
Reviews
64%
Satisfaction
19
negative
5
neutral
43
positive
Rating distribution
What people like
- Enjoy free parking
- Experience clean interior
- Love outdoor seating
What people don't like
- Find seating limited
- Expect noisy atmosphere
- Sit on uncomfortable stools
Often praised
- atmosphereatmosphere was great, rated at a 5
- parkingMy experience at the restaurant was efficient and satisfying. There was plenty of parking available. I ordered from a kiosk, and the entire process, from ordering to receiving my food, took less than 10 minutes.
- AtmosphereAtmosphere:4
- cleanlinessMy experience at this restaurant was positive. The place was very clean and the staff were great. While orders did take a bit, it wasn't anything "krazy.
- locationMy experience at this restaurant was fantastic! 📍 The location is convenient, situated on the corner of California and Laurel, with free parking available in the rear. They offer both indoor and outdoor seating, catering to any preference.
- outdoor seatingthe ambience, plus outdoor seating, added to the charm
- Free parking lotParking options:Free parking lot
- Good locationGood location
- Kid-friendlinessVery kid friendly and easy to navigate with strollers
- Plenty of parkingParking space:Plenty of parking
Frequently criticized
- Parking spaceSomewhat difficult to find parking
- ambianceAmbiance is not ideal- it's too crowded and loud
- clothes will smell like burgersclothes will smell like burgers for a week
- coldit was cold in there
- cold weatherit's 52 degrees outside and you have the door wide open
- community style table seatingVery cramped community style table seating
- dine-in seatingdine in seating is limited
- indoor seatingIndoor season is very limited
- limited seatinglimited seating
- noisyit's always noisy
If youre looking for a lively spot with easy parking and dont mind a bit of a buzz, you'll likely enjoy the atmosphere. However, if quiet, comfortable seating is your top priority, you might find it a bit challenging.
Value (6.9 out of 10)
mentioned by 21% of the guests
When it comes to value, this spot has some real fans! Many customers, accounting for 7 positive remarks out of 14 total, found it to be quite a steal. Terms like cheap, value, best deal, and affordable pop up frequently, with folks praising the great value for the size and quality, and even calling it the best deal in San Francisco for a burger combo.
The overall score for value is a solid 6.9, indicating a generally good experience. However, its not all sunshine and rainbows, as the customer satisfaction sits at a mixed 50%. A few voices, specifically 3 negative comments, felt that the value wasnt quite there.
They often used terms like price and overpriced, suggesting that despite the positive feedback, some found it expensive, especially when considering the ingredient quality. It seems there's a bit of a split on whether the price matches the offering.
Value
14
Reviews
50%
Satisfaction
3
negative
4
neutral
7
positive
Rating distribution
What people like
- Best deal around
- Affordable, good food
- Great size, quality
What people don't like
- Can be overpriced
- Expensive ingredients
Often praised
- valueGreat value for the size and quality
- Price per personPrice per person:$1–10
- affordableIt's a good, affordable burger, but the experience was ruined by a delivery driver from Uber Eats. The driver picked up the order but then made several other stops, carrying it around for about 25 minutes, even though the restaurant is less than a mile away.
- best dealFor $10. 99, I got a smash type burger, fries, and a drink, which I believe is the best deal in San Francisco. The location is good, but the seating is limited.
- cheapI found this place to be clean and offer quick eats for cheap with 0 drama. I highly recommend it for sustainable SF eats.
- pricesreasonable prices
Frequently criticized
- priceExpensive because of the ingredient quality
- overpricedTasty, overpriced
If youre looking for a budget-friendly meal and dont mind a few potential hiccups, this place could be a great find for you. Many consider it a fantastic deal, especially for a quick bite. However, if you prioritize premium ingredient quality above all else, you might find the value a bit less appealing.
How are the prices at Super Duper Burgers?
You’re looking at roughly 20 per person – reported by 74 diners. That puts it in the $11–$20 category. For a Restaurant, it’s comfortably mid-range: not a steal, but not bank-breaking either.
Looking at the full picture, most diners (a whopping 54 out of 74!) spend within this $11–$20 bracket, showing a clear sweet spot for pricing.
Here’s a quick look at what guests spend per person, based on the latest 74 reviews.
How this restaurant’s value stacks up against similar spots in San Francisco.
Overall, we think the pricing here feels pretty fair for a mid-range Restaurant, especially considering the city. It hits a sweet spot for many diners!
Customer Reviews: what people think about Super Duper Burgers
Visit Type
- Casual Outing
Service Type
- Dine-in
9
Cute Place, Great Food & Outdoor Seating!
My experience at this restaurant was wonderful. It's a cute little place with good food. I especially loved the outdoor seating.
Make sure you get some ice cream 🍦!
- place9
- food9
- outdoor seating10
Price per Person
- $11–$20
Visit Type
- Food Exploration
Group Type
- Friends
Group Size
- Small Group
Service Type
- Dine-in
Noise Level
- Moderate
9
Burger Bliss!
My experience at the restaurant was fantastic, especially the burger. I was so eager to eat it that I forgot to take a picture, but it was SOOO good! 😊 It tasted like what happy cows would taste like.
The atmosphere was rated 5, and the service was also a perfect 5. We were a group of 3-4 people dining in the indoor area with moderate noise.
- burger10
- atmosphere10
- service10
Price per Person
- $11–$20
Visit Type
- Food Exploration
Group Type
- Couple
Group Size
- Couple
Service Type
- Dine-in
Noise Level
- Moderate
10
Best burger experience!
My experience at this restaurant was exceptional, particularly regarding the food. I had one of, if not the best burgers I've ever tasted. The meat quality was outstanding, the flavor was incredible, and there was a perfect balance between ingredients.
The food was rated a 5 out of 5, and the service and atmosphere also received perfect scores of 5. The noise level was moderate, making for a comfortable dining experience with my companion.
- meat quality10
- flavor10
- balance between ingredients10
Price per Person
- $11–$20
Visit Type
- Tourist Experience
Group Type
- Couple
Group Size
- Couple
Service Type
- Dine-in
Meal Type
- Dinner
Wait Time
- Immediate (0–5 min.)
9
Great Burgers, Worth a Return Visit
My experience at this restaurant was centered around their delicious hamburgers. My wife enjoyed a mini burger, while I opted for the super burger. To clarify, these names can be a bit deceptive; the mini burger is comparable to a regular jumbo jack, and the super burger is like a double meat hamburger.
Despite the naming confusion, the food was excellent, earning a perfect 5/5. The service was also very good, rated at 4/5, and the atmosphere was pleasant, also receiving a 4/5. We experienced no wait time, which was a bonus.
While finding parking was somewhat difficult, the overall experience makes me say, 'Definitely will be back here as long as we are in San Francisco. '
- hamburger10
- mini burger8
- super burger8
- parking4
Price per Person
- $21–$30
Visit Type
- Quick Meal
Service Type
- Dine-in
Meal Type
- Lunch
Noise Level
- Loud
1
Greasy, Undercooked Food - Never Again
My experience at this restaurant was extremely disappointing. The food was greasy and undercooked, leading me to declare this my last visit ever. The automated service with a mandatory tip also felt weird.
I will never again return.
- food1
- service3
What Super Duper Burgers offers
Crowd
- Tourists
- Groups
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Children
- Good for kids
- High chairs
Popular for
- Dinner
- Lunch
- Solo dining
Amenities
- Restroom
Offerings
- Quick bite
- Wine
- Coffee
- Beer
- Organic dishes
- Alcohol
Dining options
- Breakfast
- Dessert
- Dinner
- Seating
- Lunch
Service Options
- Outdoor seating
- Dine-in
- Takeout
- Delivery
Parking
- Free street parking
- Free parking lot
- Usually plenty of parking
- Paid street parking
Atmosphere
- Casual
- Trendy
FAQs
What is the overall customer sentiment for Super Duper Burgers?
Super Duper Burgers holds a good overall score of 7.2, with customers particularly appreciating the Food (7.4) and Ambience (7). While Value (6.9) is also seen positively, Service (6.6) shows some room for improvement.
What do customers like most about Super Duper Burgers?
Customers frequently praise the flavorful burgers and garlic fries, along with the convenient parking and overall value. Many find it a good, affordable option for a quick meal.
Are there any common complaints about Super Duper Burgers?
Some customers note issues with limited seating and a noisy or cold dining environment. There are also occasional concerns regarding inconsistent service and delivery driver experiences.