oChef » Sumac – San Francisco » Sumac – San Francisco – Reviews
Sumac - Reviews
1096 Union St, 94133 San Francisco
All reviews at a glance
343
Reviews
72.3%
Satisfaction
76
negative
19
neutral
248
positive
What people say about Sumac
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Service Intent
Group Type
Group Size
Visit Type
Meal Type
Wait Time
Noise Level
Price per Person
Price per Person
- 11 - 20 €
Service Intent
- Food Exploration
Group Size
- Solo
Visit Type
- Dine-in
Meal Type
- Dinner
6
Flavorful Chicken, But Too Salty
My experience at the restaurant was centered around the grilled chicken bowl. The chicken itself was cooked very well and seasoned with flavorful spices. However, my only gripe is that the dish was a bit too salty overall, and some of the flavors were a bit too strong.
- grilled chicken bowl7
- chicken8
- flavorful spices8
- dish3
- flavors4
Price per Person
- 21 - 30 €
Service Intent
- Food Exploration
Visit Type
- Dine-in
10
Excellent Falafel and Chicken Sandwich!
My experience at the restaurant was fantastic! I tried the Palestine style falafel hummus bowl and the crispy chicken sandwich, and both were an A+. The falafel bowl was the best in the city.
The food quality was exceptional, and the overall experience was highly positive.
- Palestine style falafel hummus bowl10
- crispy chicken sandwich10
- best in the city10
Price per Person
- 21 - 30 €
Service Intent
- Food Exploration
Visit Type
- Takeout
Meal Type
- Dinner
9
Delicious Gem Worth the Parking Hassle
My experience at this little take-out spot was fantastic! We absolutely loved the Falafel Hummus Bowl and the Fried Chicken Sandwich. This place is a true gem, even though it's located on a steep hill.
While parking can be tough, the food is absolutely worth the effort, with every bite being delicious. As visitors from Minnesota, where finding good falafel is a challenge, this restaurant definitely satisfied our cravings. We plan to stop by again before heading back home!
- Falafel Hummus Bowl10
- Fried Chicken Sandwich10
- food10
- parking4
Price per Person
- 11 - 20 €
Service Intent
- Food Exploration
Visit Type
- Dine-in
10
Delicious and Flavorful European-Friendly Food!
My experience at this restaurant was fantastic! The dishes were super good and full of flavor. As a European looking for vegetables, it was a welcome change.
The facade doesn't do it justice, but it's definitely worth discovering! The falafels were super good, and the meat was very tender. We recommend it 100%!
- dishes9
- vegetables8
- facade7
Service Intent
- Regular Visit
Visit Type
- Takeout
Meal Type
- Dinner
Wait Time
- Short (6–15 min.)
2
Sumac's Quality Decline: A Disappointing Experience
I used to be a big fan of Sumac, ordering several times a week during COVID and recommending it to many. I loved their grandma's banana bread pudding and found it a great, healthy delivery option. It was my go-to for Muhammara and lentil balls.
Unfortunately, my recent experience has led me to believe this will be my last order. My online order didn't go through, and the beef bone broth was unavailable. When I reordered at the window, the side of okra was disappointing, with only three pieces and mostly tomatoes and fried potatoes, all extremely greasy.
The beef and eggplant stew was essentially a beef stew with the same greasy tomatoes and potatoes, and it was excessively salty and oily, making it unpleasant. I also received two jars of chicken broth instead of chicken and beef, despite being told beef broth was available. This isn't the first issue; two months ago, the salmon wraps were a soggy mess, lacking balance and ingredients.
Earlier this year, the lentil bowl was overly greasy, and the lentil balls weren't the same. The quality just isn't there anymore.
- grandma's banana bread pudding9
- Muhammara8
- lentil balls3
- okra2
- greasy2
Price per Person
- 11 - 20 €
Service Intent
- Food Exploration
Visit Type
- Dine-in
Meal Type
- Lunch
Wait Time
- Immediate (0–5 min.)
10
Unique Mediterranean Food & Great Burgers
My experience at this restaurant was fantastic! The Mediterranean food is not only incredibly healthy but also boasts a unique and consistent flavor. I was particularly impressed with their burgers, which were truly one-of-a-kind.
🥇⭐️⭐️⭐️⭐️⭐️
- Mediterranean food10
- flavor10
- burgers10
Price per Person
- 11 - 20 €
Service Intent
- Food Exploration
Visit Type
- Dine-in
Meal Type
- Dinner
3
Red Lentil Wraps Quality Decline
My experience at the restaurant has unfortunately changed over the past year. The red lentil wraps used to be a favorite, but the quality has gone down. They've replaced most of the tabouli with large pieces of lettuce in the wrap.
This change has made the wraps less flavorful, and I no longer crave them as I used to.
- red lentil wraps3
- quality3
- tabouli2
Price per Person
- 11 - 20 €
Service Intent
- Food Exploration
Visit Type
- Dine-in
Meal Type
- Lunch
9
Delicious, High-Quality Food with Great Service
My experience at this restaurant was incredibly positive. The service was both quick and friendly. I appreciated that there were clearly marked vegetarian items and options to be made vegan.
The food is high quality, and the falafel was particularly delicious. The portions are also on the larger end. Thank you for a nourishing and satisfying meal.
- service9
- vegetarian items8
- food quality9
Price per Person
- 21 - 30 €
Service Intent
- Tourist Experience
Visit Type
- Delivery
Meal Type
- Dinner
Wait Time
- Short (6–15 min.)
1
Terrible Customer Service and Utensil Mix-up
My experience with this restaurant was extremely disappointing, primarily due to their terrible customer service. I ordered delivery and specifically requested utensils, as I was staying at a hotel. To my dismay, the food arrived without any utensils.
When I called to address this mistake, instead of taking responsibility, they blamed me for not ordering enough. I spent 15 minutes on the phone being told it was my fault, even though they failed to deliver what was ordered. Given that I spent over $80, this kind of treatment is unacceptable.
I would strongly advise others to stay away from this establishment.
- customer service1
- utensils1
- blamed us1
Service Intent
- Food Exploration
Visit Type
- Delivery
10
Best Falafel Ever!
My experience at this restaurant was fantastic! I had the best falafel I've ever tasted. The salad ingredients are fresh and the seasoning is wonderful.
I'm never disappointed! I love you guys and I love falafel too, ❤️. The service was delivery.
- falafel10
- salad ingredients9
- seasoning9
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