Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible seating
- Wheelchair accessible restroom
Reviews
Satisfaction
The restaurant Suki Hana is a vibrant Fusion Restaurant located in San Diego’s bustling University City neighborhood. When you’re looking for a casual spot to enjoy a meal, this is a fantastic choice.
You’ll find a diverse menu featuring healthy options, small plates, and quick bites, perfect for lunch or dinner. Whether you’re dining in, grabbing takeout, or opting for delivery, Suki Hana offers a convenient and enjoyable experience.
Suki Hana offers some appealing dishes, with many finding the chicken quite satisfying and the portions generous. The overall taste is often described as delicious, making it a potential spot for a quick, flavorful meal.
However, experiences with the staff can be inconsistent, with reports of bad service and long wait times, sometimes involving an unhelpful cashier. This can detract significantly from the dining experience.
Reviews
Satisfaction
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Suki Hana’s overall standing presents a mixed picture. The restaurant holds a score of 4.4, placing it in the average range.
However, customer satisfaction sits at a rather low 36.2%, indicating that while some aspects might be acceptable, many diners leave feeling quite disappointed. This contrast suggests a noticeable gap between expectations and reality for a significant portion of patrons.
Looking closer, Food (5) is the most discussed aspect, often praised for its chicken dishes, accounting for 62.1% of comments. Service (3.2) is a clear area for improvement, frequently mentioned (29.3% of comments) and rated poorly.
Value (3.3) also struggles. Conversely, Ambience (8) is well-regarded, though it garners very few comments (1.7%).
These insights are drawn from 58 customer observations, with 21 positive remarks against 33 negative ones.
Suki Hana presents a mixed bag. While the potential for a satisfying meal, particularly with their chicken dishes, is there, the overall experience can be quite variable.
With a recommendation score of 4.5, it suggests that a visit might be hit or miss depending on your priorities and expectations. If you prioritize flavorful chicken and generous portions and are prepared for potentially slow or inconsistent service, it might be worth a try.
However, if consistent quality and efficient service are paramount, you might find yourself disappointed.
When it comes to the food, theres definitely some love for the flavors, especially the teriyaki chicken and delicious shrimps. Many customers raved about the generous serving sizes and fantastic food, noting that the portions were ample enough to share. With 16 positive remarks out of 36 total, theres a decent appreciation for certain dishes.
However, the food experience isn't universally stellar. With 18 negative remarks, some diners faced issues like rubbery or burnt chicken, poor food quality, and even cold food. There were also complaints about the beef being like minced meat, tasteless steamed veggies, and a lack of teriyaki sauce, suggesting inconsistency.
Overall, the score for food is an average 5, with customer satisfaction at a mixed 44.4%.
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So, should you try the food here? Its a bit of a gamble. While some rave about the teriyaki chicken and generous portions, others have had truly disappointing experiences with quality and consistency.
If youre feeling lucky and stick to the popular chicken dishes, you might be pleasantly surprised, but be prepared for potential downsides.
When it comes to service, the feedback is quite clear, leaning heavily towards needing a lot of work. While the overall score sits at a poor 3.2, and customer satisfaction is a low 17.6%, a few bright spots did emerge. Out of 17 comments, 3 highlighted positive experiences, specifically praising a friendly cook and servers who were noted for being welcoming.
However, the majority of the 12 negative remarks paint a picture of significant challenges. Customers frequently reported extremely disappointing service, long waiting times, and staff who seemed disengaged. Common complaints revolved around waiting time, bad service, and uncomfortable amounts of time spent waiting, suggesting a need for better efficiency and attentiveness from the team.
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Satisfaction
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If good service is a top priority for you, this spot might be a miss. While there are a few friendly faces, the overwhelming feedback points to frustrating waits and disappointing interactions. You might want to manage your expectations or consider other options if you're looking for a smooth dining experience.
Alright, lets talk about the vibe! Based on the feedback, the ambience here is definitely a winner. Guests found the seating to be super comfortable, which is always a huge plus.
This positive sentiment is reflected in a really strong score of 8, putting it firmly in the good category, and an excellent customer satisfaction rate of 100%, showing everyone who commented was thrilled. Whats even better is that there were no negative comments or concerns raised about the ambience. With 1 total comment, it's clear that the experience was overwhelmingly positive, leaving no room for constructive criticism in this area.
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If you're looking for a place where comfort is key, especially when it comes to settling in, this spot seems to hit all the right notes. You can expect a very pleasant atmosphere, making it a great choice for a relaxed outing.
While the overall sentiment for value is quite low, with a score of just 3.3 and customer satisfaction at a mere 25%, theres a glimmer of comparison. One person suggested that for better value, you might find "Panda Express" to be a more affordable and flavorful option. This single positive perspective, among 4 total, hints at what customers are looking for.
However, the overwhelming feedback points to significant concerns regarding value. Many customers feel they are "paying $15 a plate" or even "$17" for portions that arent worth it, with one noting a plate wasn't even half-filled. The consensus is a Not a good price quality, indicating a clear mismatch between cost and perceived worth.
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If youre heading out, be prepared that the value here might not meet your expectations. With a low score and customer satisfaction, many feel the price doesnt match the portion size or quality. You might find yourself looking for alternatives if budget and generous servings are top priorities.
You’re looking at roughly 15 per person – reported by 19 diners. That puts it in the $11–$20 category. For a Fusion Restaurant, it’s comfortably mid-range: not a steal, but not bank-breaking either.
Looking at what people actually spend, most diners (14 out of 19) find themselves right in that $11–$20 sweet spot. A few folks go a bit lighter (3 reviews in the $1–$10 range), and a couple splurge a little more (2 reviews in the $21–$30 range), but overall, it’s pretty consistent around the average.
Here’s a quick look at what guests spend per person, based on the latest 19 reviews.
How this restaurant’s value stacks up against similar spots in San Diego.
Considering its a Fusion Restaurant, we think the pricing feels pretty fair for the experience. Its a good spot if you’re looking for quality without breaking the bank.