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Sugar Lounge - Reviews
377 Hayes St, 94102 San Francisco
All reviews at a glance
293
Reviews
80.9%
Satisfaction
37
negative
19
neutral
237
positive
What people say about Sugar Lounge
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Visit Type
Service Type
Group Size
Group Type
Meal Type
Noise Level
Wait Time
Price per Person
Price per Person
- $21–$30
Visit Type
- Food Exploration
Group Type
- Friends
Group Size
- Small Group
Service Type
- Dine-in
Meal Type
- Dinner
Wait Time
- Immediate (0–5 min.)
9
Amazing Cocktails and Speedy Service!
I recently visited this place with some friends and we had an incredible experience, especially with the cocktails! We tried about half of the menu and were thoroughly impressed. The service was also outstanding; I even timed Shawn making five cocktails, and it took him between 5-10 minutes.
If only governments could operate with such speed, we'd be in a much better place! My top cocktail recommendations are the pink pussycat, the flirty, and the chocolate martini. The atmosphere was also rated a 5 out of 5, and the food (cocktails in this context) received a 5 out of 5.
- cocktails10
- service10
- pink pussycat9
Price per Person
- $21–$30
Visit Type
- Casual Outing
Service Type
- Dine-in
Wait Time
- Immediate (0–5 min.)
Noise Level
- Loud
9
Lively Bar with Excellent Service
My experience at Sugar Lounge, located at 377 Hayes St in Hayes Valley, was fantastic. It's a lively bar known for its energetic atmosphere. The bartender service was excellent.
This was such a great place to enjoy a drink in San Francisco. Be prepared for crowds, as it can get busy. ★★★★★
- bartender service10
- energetic atmosphere9
- great place9
Price per Person
- $11–$20
Visit Type
- Casual Outing
Group Type
- Couple
Group Size
- Couple
Service Type
- Dine-in
Meal Type
- Dinner
Wait Time
- Immediate (0–5 min.)
Noise Level
- Quiet
8
Happy Hour: Strong Drinks, Good Crowd
My experience at the restaurant was centered around their Happy Hour, which runs from 4-7 PM. The drinks were notably strong, and there was always a good crowd of people. The only food I observed was chips.
Overall, the atmosphere was rated a 5, and the service was also a 5. The noise level was quiet, making it easy to talk.
- Happy Hour9
- drinks9
- crowd8
- food1
Price per Person
- $41–$50
Visit Type
- Regular Visit
Service Type
- Dine-in
Wait Time
- Short (6–15 min.)
9
Go-to Bar with Unbeatable Happy Hour
This is my go-to bar after those hard days at work. The bartenders are great, and their happy hour is unbeatable. Everyone should go here.
I haven't had any food here (not even sure if they offer any), but there are snacks.
- bartenders9
- happy hour10
- snacks6
Price per Person
- $11–$20
Visit Type
- Casual Outing
Group Type
- Friends
Group Size
- Couple
Service Type
- Dine-in
Meal Type
- Dinner
8
Mixed Experience with Service Recovery
I visited on a Sunday night when the restaurant was moderately busy. I ordered a Richmond Gimlet, and my friend ordered a Chocolate Man-tini. Unfortunately, her drink was prepared second and contained pieces of mint.
When I brought this to the bartender's attention, he laughed and dismissed my concern, stating it was from another drink and "happens sometimes. " He did not offer to remake it or acknowledge the lapse in proper cleaning, which also raised concerns about potential allergies and overall cleanliness. Despite this negative service interaction, I did enjoy my own drink and the general vibes of the bar.
Following my feedback, the manager reached out and was extremely understanding and accommodating, assuring me that future experiences would be more positive. This manager's response significantly improved my overall perception.
- Richmond Gimlet8
- vibes of the bar8
- manager10
- Chocolate Man-tini2
- bartender1
- quality and cleanliness2
Visit Type
- Casual Outing
Service Type
- Dine-in
1
Great drinks, but stolen sunglasses ruined it
My experience at this restaurant was unfortunately overshadowed by a significant incident. While the drinks were solid, the lack of common sense regarding security, specifically leaving valuables with the bartender, led to my sunglasses being stolen. This resulted in a $300 loss, making it impossible for me to return.
Consequently, I rate this establishment 1 star.
- drinks8
- sunglasses1
- common sense1
Visit Type
- Casual Outing
Group Type
- Friends
Group Size
- Small Group
Service Type
- Dine-in
2
Valuables Stolen, Poor Bouncer Decision
My experience was marred by a significant security issue. My friend had their sunglasses stolen. While the bouncer found them, they left them on a bench instead of turning them into the bartender.
This resulted in a loss of $350. If you value your valuables, I would not recommend coming here. The drinks were average, and the snacks were good, but the incident with the stolen sunglasses and the bouncer's poor decision-making overshadows any positives.
I feel the decision is easy: go to Hazies where it's safer and the bouncer can make better decisions.
- drinks5
- snacks7
- sunglasses1
- bouncer1
- valuables1
Visit Type
- Casual Outing
Service Type
- Dine-in
9
Effortlessly Cool and Top-Tier Service
My experience at Sugar Lounge was fantastic. The atmosphere was posh with a chill crowd, creating a space that felt sleek, intimate, and effortlessly cool. The service was top-tier – fast, friendly, and on point.
A bonus was the retro-styled jukebox with modern tech and a killer sound. Sugar Lounge truly nails the balance between classy and laid-back.
- atmosphere10
- space10
- service10
Price per Person
- $11–$20
Visit Type
- Casual Outing
Service Type
- Dine-in
9
Great spot with aesthetic couches
My experience at this restaurant was fantastic! I found it to be a great spot with nice music. The couches were particularly aesthetic, providing a comfortable place to sit and enjoy my drinks.
The overall atmosphere was a perfect 5/5, and the food was also rated a 5/5.
- nice music9
- aesthetic couches10
- drinks9
Price per Person
- $11–$20
Visit Type
- Casual Outing
Service Type
- Dine-in
9
Great Happy Hour Vibes!
My experience at this restaurant was a pleasure, especially during happy hour. The beverage only food was very well done. The great vibes made it a truly enjoyable time.
- beverage only food9
- vibes9
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