Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible seating
- Wheelchair accessible restroom
oChef » Subway – Seattle
Subway - Seattle
Photo from Subway
Subway at a glance
Seattle Youngstown
- 🥪 Sandwich Shop
$$
Price per Person $21–$30
mentioned by 12 of the guests
#823 out of 858 places to eat in Seattle
#9 Sandwich Shop out of 23 in Seattle
Average
4.7 out of 10
Food
Service
Ambience
Value
136
Reviews
38.2%
Satisfaction
Often praised
- Friendly service
- Clean store
- Fresh food
Frequently criticized
- High prices
- Inconsistent service
- Skimpy portions
The sandwich shop Subway in Seattle’s Youngstown neighborhood offers you a convenient spot for a quick and healthy meal. You can expect a casual atmosphere where you can grab a quick bite or enjoy a relaxed dine-in experience.
With a focus on healthy options, this location ensures you have access to fresh ingredients for your custom-made sandwiches. Whether you’re looking for breakfast, lunch, or dinner, you’ll find a variety of choices to satisfy your cravings.
Overview: Introducting Subway
Subway generally offers a straightforward experience, with many customers appreciating the attentive service and the perceived freshness of the food. The atmosphere is often noted for its cleanliness, providing a pleasant environment for a quick meal.
However, some experiences point to inconsistencies in staff interaction and food preparation, which can detract from the overall visit. While positive interactions highlight staff going above and beyond, there are also reports of less helpful customer service and issues with honoring advertised specials.
These varying experiences suggest that while the core offerings are sound, the execution can sometimes be a mixed bag, impacting customer satisfaction.
Average
4.7
out of 10
136
Reviews
38.2%
Satisfaction
79
negative
5
neutral
52
positive
Subway registers an overall score of 4.7 out of 10, placing it in the average category, yet customer satisfaction stands at a poor 38.2%. This divergence suggests that while some aspects are acceptable, a significant portion of customers leave less than thrilled.
This assessment is drawn from 136 customer opinions, with 52 positive remarks contrasting with 79 negative ones. Delving into specifics, Ambience (5.8) and Food (5.4) achieve moderate scores, indicating they are generally acceptable but not outstanding.
Service (4.4) hovers around average, reflecting the mixed feedback received. The most significant area for improvement is clearly Value (1.6), which receives a notably low score, indicating widespread dissatisfaction with pricing and deals.
What people like
- Attentive, friendly service
- Clean establishment
- Fresh food quality
What people don't like
- Poor value, high prices
- Inconsistent service
- Skimpy food portions
If you’re seeking a quick, customizable meal in a generally clean setting, Subway can serve its purpose. However, be mindful that the experience might vary, particularly concerning staff attentiveness and the consistency of food portions.
It’s a convenient option, but not one to expect consistent excellence. With a Recommendation Score of 5, Subway sits squarely in the middle.
It’s worth a visit if convenience is your priority, but don’t anticipate exceptional value or a consistently flawless experience. Manage your expectations, and you’ll likely find it an adequate choice for a casual bite.
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Verdict: Our expert take on Subway
Food (5.4 out of 10)
mentioned by 64% of the guests
When it comes to the food, its a bit of a mixed bag, with a score of 5.4 indicating an average experience and customer satisfaction sitting at 46.5%. Many guests appreciate the freshness and quality, especially praising the chopped salad, guacamole, and a standout chicken dish. Its great to see gluten-free options are available, based on 20 positive opinions.
However, there are some areas for improvement, with 21 negative opinions highlighting concerns. Common complaints revolve around portion size, with some feeling they were skimpy with the veggies and meat. Issues with mayo and olives were also noted, alongside concerns about burning bread and presentation.
Food
43
Reviews
46%
Satisfaction
21
negative
2
neutral
20
positive
Rating distribution
What people like
- Fresh food
- Good sandwiches
- Gluten-free options
What people don't like
- Stingy portions
- Incorrect orders
- Hygiene concerns
Often praised
- foodthe food seems more fresh
- sandwichsuper good job making my sandwich
- chicken dishI had a wonderful dinner experience at this restaurant. The food was exceptional, with the chicken dish being a standout. I specifically requested tomatoes, orange, and cheese, and they delivered perfectly.
- chopped saladI love the chopped salad for a low carb/keto meal.
- double meatI always order double meat and it’s a significant difference
- gluten-free optionsThis location has gluten free!
- guacamoleI love the chopped salad for a low carb/keto meal. I wish that there was fresh avocado but I usually end up getting hooked up with the guacamole.
- qualityThe service was very good, with a particularly nice staff member from Chihuahua, Mexico. They provided great customer service and the quality of the food was excellent. Thank you, I will definitely be coming back.
- sandwichesthey are great and make great sandwiches
- sauceMy experience at the restaurant was fantastic, largely thanks to Karina. She consistently does a super good job making my sandwich, ensuring it's loaded with all the veggies and has just the right amount of sauce. Beyond her excellent sandwich-making skills, she is also always nice and friendly.
Frequently criticized
- veggiesnot spreading out the veggies correctly
- portion sizeshold back on putting proper portions on anything
- Sub of the DayThey don't offer the Sub of the day!
- burning breadThe amount of olives on my sandwich was negligible, likely totaling only one. Additionally, I observed staff dipping their hands in food and cross-contaminating items, even burning bread. Rather than addressing the burnt toast for my order, an elderly staff member proceeded to make another customer's sandwich, despite there only being two customers present.
- cheese and veggieshalf the cheese and veggies on as other subways
- food qualityFood:2
- fresh avocadoI love the chopped salad for a low carb/keto meal. I wish that there was fresh avocado but I usually end up getting hooked up with the guacamole.
- gluten freecustomers that have coupons and are gluten free
- mayotwice the mayo
- meatskimpy with the meat
If you're looking for fresh ingredients and specific dishes like the chopped salad or chicken, you might find something to enjoy. However, be prepared for potentially inconsistent portion sizes and keep an eye out for how your order is prepared, especially regarding sauces and toppings.
Service (4.4 out of 10)
mentioned by 92% of the guests
Service here is a bit of a mixed bag, but there are definitely some shining moments! With a score of 4.4 and 37.3% customer satisfaction, it leans towards needing improvement, but out of 67 comments, 25 highlighted positive experiences. Many customers praised the servers, Staff, and Subway salad artists for being friendly and providing quick order preparation, making for a pleasant and efficient visit.
However, 41 comments pointed to areas for concern. Issues like horrible attitudes, poor customer service, and slow service were frequently mentioned. Some even reported problems with online order accuracy and staff refusing to change gloves, leading to cross-contamination worries and overall unpleasant experiences.
Service
67
Reviews
37%
Satisfaction
41
negative
1
neutral
25
positive
Rating distribution
What people like
- Friendly staff
- Quick service
- Attentive servers
What people don't like
- Poor customer service
- Staff attitudes
- Slow service
Often praised
- serviceThe service was attentive and friendly
- 6 star serviceOne employee went above and beyond when a customer didn't have enough to pay for a sandwich, and the employee helped him out. This level of service deserves 6 star service.
- Karinashe is always nice and friendly too
- StaffStaff is usually friendly if you are
- Subway salad artistsAll of the Subway salad (sandwich) artists are awesome!
- afternoon shiftThe afternoon shift gives you what you pay
- change their gloveschanges their cloves
- customer serviceThe service was very good, with a particularly nice staff member from Chihuahua, Mexico. They provided great customer service and the quality of the food was excellent. Thank you, I will definitely be coming back.
- employee helped him outEmployee helped him out
- experienceHonestly, I just used the restroom, but I've never had a negative experience with ANY Subway. It's a consistently good experience.
Frequently criticized
- customer serviceHorrible customer service. They do not know how to help customers
- orderuna confucion en mi Orden y me lo cambiaron de muy mala gana
- servicethe señora excelentisimo servicio, but today she wasn't here
- staffthey stare at me weird and give dirty looks
- closed earlyThey closed early and wouldnt let me pick up my order
- couponsdo not know how to help customers that have coupons
- cross contaminate fooddip their hands and cross contaminate food
- elderly staff memberrather than pull it out the old lady decided to make the next persons sandwich
- employees2 employees, only one of them serving customers
- glovesrefused to change gloves we asked the employee to change the gloves
If youre looking for a quick, friendly interaction, you might get lucky with the right staff. However, be prepared for potential issues with slow service or less-than-stellar attitudes, especially if youre relying on online orders. It's a bit of a gamble, so manage your expectations.
Ambience (5.8 out of 10)
mentioned by 31% of the guests
When it comes to ambience, there are definitely some bright spots! Many guests appreciated the cleanliness of the seating area and restrooms, noting the establishment is often immaculately cleaned. The overall atmosphere was described as pleasant by some, contributing to a good experience, based on 7 positive remarks.
However, the picture isnt entirely rosy. The atmosphere also received low marks, with concerns about the eating area not always being clean and the place being described as outright dirty. This mixed feedback, with 7 negative remarks, results in an average score of 5.8 and a customer satisfaction of 43.8%, suggesting theres room for improvement and a need for more TLC.
Ambience
16
Reviews
43%
Satisfaction
7
negative
2
neutral
7
positive
Rating distribution
What people like
- Clean restrooms
- Pleasant atmosphere
- Clean establishment
What people don't like
- Dirty eating area
- Poor atmosphere
- Needs more TLC
Often praised
- atmospherethe atmosphere was very pleasant
- cleanlinessMy experience at the restaurant was good. I appreciated the quick order and the cleanliness. What I liked very, very much was that the staff wash hands and change their gloves after processing the first order.
- establishmentClean establishment
- restroomsrestrooms were clean which is a plus.
- seating areaSeating area and restrooms were clean
- storethe store is always immaculately cleaned
Frequently criticized
- dirtyThis location is dirty
- TLCcould use a bit more TLC
- atmosphereAtmosphere:2
- druggiessome druggies tend to be in that area
- eating areaNot always a clean eating area
- food safety scoreless than Excellent food safety score posted on the door
If youre looking for a consistently pristine environment, this spot might be a gamble, as the ambience is a bit of a mixed bag. While some find it clean and pleasant, others report significant issues. Its worth a try if you prioritize other aspects, but be prepared for potential inconsistencies in the dining area's upkeep.
Value (1.6 out of 10)
mentioned by 17% of the guests
When it comes to value, there arent any glowing reviews to share. Out of 10 pieces of feedback, we found 0 positive sentiments, indicating that customers havent highlighted any aspects of the pricing or deals that truly impressed them. However, the picture changes dramatically when we look at the negatives.
Customers are consistently frustrated by high prices, especially for a simple sandwich price, and unexpected costs like extra for cheese. The overall score for value is a 1.6, which is poor, and customer satisfaction sits at a very low 0%, also poor. Many feel that advertised specials are misleading, leading to disappointment.
Value
10
Reviews
0%
Satisfaction
10
negative
0
neutral
0
positive
Rating distribution
What people like
What people don't like
- High prices
- Unexpected charges
- Misleading deals
Often praised
No positive aspects so far.
Frequently criticized
- priceI got two sandwiches for $15 over the app using a buy one get one for $1 deal. I had to pay over $30 when I was in the store.
- accept cashdon't except cash when it's perfectly except able
- advertised specialsdon’t do specials advertised
- dealThe owners are running a tricky business. When you order online and get a good deal via the Subway app, owners tend to say they did not receive the order. They then force you to pay for a new order.
- extra for cheeseThere were only two employees present, with just one serving customers while a line of five people waited to order. Additionally, I was charged extra for a second slice of cheese on my footlong sandwich, which is unusual as other Subway stores typically include one slice of cheese per 6-inch sub, not a single slice for a full footlong.
- high pricesdisappointing due to its high prices
- new orderThey force you to pay for a new order
- sandwich priceThe price for a sandwich is getting out of hand.
- visit1 visit for me and a friend was $60.00 +
If youre looking for good value, this might not be the place for you. The consistent complaints about high prices and misleading deals suggest you could end up paying more than expected. Its probably best to manage your expectations or look elsewhere if budget is a primary concern.
How are the prices at Subway?
You’re looking at roughly 24 per person – reported by 12 diners. That puts it in the $21–$30 category. For a Sandwich Shop, it’s comfortably mid-range: not a steal, but not bank-breaking either.
Interestingly, while this spot sits in the mid-range, we see that spending at similar places can be quite varied, with some diners opting for budget-friendly bites and others splurging on more premium options.
Here’s a quick look at what guests spend per person, based on the latest 12 reviews.
How this restaurant’s value stacks up against similar spots in Seattle.
For a Sandwich Shop, we think the pricing feels fair. It offers a solid mid-range option for those looking for a satisfying meal without breaking the bank.
Customer Reviews: what people think about Subway
Price per Person
- $11–$20
Visit Type
- Quick Meal
Service Type
- Dine-in
Wait Time
- Short (6–15 min.)
6
Inconsistent Service, Okay Food
My experience at this restaurant was mixed. The women working during the day shift were not good; they made subs with very little vegetables. However, the guy working the evening shift provided good service.
The food quality was decent, but the portion sizes for veggies were disappointing. The service was inconsistent, with a clear difference between the day and evening shifts.
- guy working8
- food quality6
- veggies3
- women working2
Visit Type
- Quick Meal
Service Type
- Dine-in
2
Skimpy Veggies and Meat
My experience at the restaurant was disappointing due to the skimpy portions of both veggies and meat. I repeatedly asked for more veggies, but was given very little, for example, only three pieces of onion when requested. Additionally, the veggies were not spread out correctly.
The food quality was negatively impacted by these small portions.
- veggies2
- meat2
- onions1
Price per Person
- $41–$50
Visit Type
- Quick Meal
Service Type
- Takeout
Wait Time
- Moderate (16–30 min.)
1
Tricky Business, Avoid This Location
Avoid this location at all costs. The owners are running a tricky business. When you order online and get a good deal via the Subway app, owners tend to say they did not receive the order.
They then force you to pay for a new order. Once you leave, they cancel the order that you made online. I got two sandwiches for $15 over the app using a buy one get one for $1 deal.
I had to pay over $30 when I was in the store.
- online order1
- new order1
- online order cancellation1
Visit Type
- Regular Visit
Service Type
- Dine-in
7
Inconsistent Service: Morning vs. Afternoon Shifts
I visit this location multiple times per week and have noticed a significant difference in my experience depending on the time of day. The morning shift, staffed by two older women, provides the worst customer service I've ever encountered. They fail to greet customers, offer no smiles, and are extremely stingy with portion sizes.
When I order rotisserie chicken, they consistently scoop less than a full scoop. I find them to be rude and suspect they talk about customers in another language, which makes me uncomfortable. In contrast, the later shift, with two gentlemen, is excellent.
They are great and make great sandwiches. I always order double meat, and the difference in portion size compared to the morning shift is substantial; the afternoon shift truly gives you what you pay for. Overall, I would avoid the morning shift if possible.
Those two women should not be working in customer service.
- sandwiches8
- double meat8
- afternoon shift9
- customer service1
- portion sizes2
- rotisserie chicken2
Price per Person
- $11–$20
Visit Type
- Quick Meal
Service Type
- Dine-in
Wait Time
- Immediate (0–5 min.)
2
Portion Control and Service Issues
My experience at this restaurant was disappointing due to stingy portion sizes and poor service. When I asked for more olives, which I noted were plural, I was told I'd be charged. The amount of olives on my sandwich was negligible, likely totaling only one.
Additionally, I observed staff dipping their hands in food and cross-contaminating items, even burning bread. Rather than addressing the burnt toast for my order, an elderly staff member proceeded to make another customer's sandwich, despite there only being two customers present.
- portion sizes2
- olives2
- cross contaminate food1
What Subway offers
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Children
- Kids' menu
- Good for kids
Popular for
- Solo dining
- Lunch
Amenities
- Restroom
Offerings
- Healthy options
- Quick bite
Dining options
- Catering
- Breakfast
- Counter service
- Dessert
- Dinner
- Lunch
Service Options
- Dine-in
- Takeout
- Delivery
Atmosphere
- Casual
FAQs
What accessibility features does Subway in Youngstown offer for its customers?
At this Subway location, you will find comprehensive accessibility features. It provides a wheelchair accessible entrance, parking lot, seating, and restroom, ensuring a comfortable visit for all guests.
Can you dine in at Subway in Youngstown, and are there options for children?
Yes, you can enjoy dine-in service, takeout, or delivery at this Subway. They also cater to families with a dedicated kids’ menu, making it a good choice for children.
How does Subway generally perform?
Subway holds an overall score of **4.7** out of 10, with customer satisfaction at **38.2%**. While **Ambience** (5.8) and **Food** (5.4) receive moderate scores, **Service** (4.4) is average, and **Value** (1.6) is notably low, indicating areas for improvement.
What do customers appreciate most about Subway?
Many customers praise the **attentive service** and the perceived freshness of the **food**. The **cleanliness** of the establishment, including restrooms and seating areas, is also frequently highlighted as a positive aspect of their visit.
What are the main concerns customers have at Subway?
Primary concerns revolve around **value**, with many finding prices too high and advertised specials not always honored. Inconsistent **service**, including issues with staff demeanor and glove changes, along with skimpy **portion sizes** for food, are also common complaints.