Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible seating
- Wheelchair accessible restroom
oChef » Subway – Seattle
Subway - Seattle
Photo from Subway
Subway at a glance
Seattle Northgate
- 🥪 Sandwich Shop
€€
Price per Person 11 – 20 €
mentioned by 10 of the guests
#829 out of 858 places to eat in Seattle
#13 Sandwich Shop out of 23 in Seattle
Average
4.5 out of 10
Food
Service
Ambience
Value
119
Reviews
36.1%
Satisfaction
Often praised
- Clean atmosphere
- Fresh bread
- Friendly service
Frequently criticized
- Coupon issues
- Food inconsistency
- High prices
The sandwich shop Subway in Seattle’s vibrant Northgate neighborhood offers you a convenient spot for a delicious and healthy meal. You’ll find a casual and quiet atmosphere perfect for a quick bite, whether you’re dining in, grabbing takeout, or opting for delivery.
This location is known for its commitment to providing healthy options, making it a go-to choice for those seeking nutritious and satisfying sandwiches. You can enjoy breakfast, lunch, or dinner here.
Overview: Introducting Subway
Subway offers a mixed experience, where a generally clean atmosphere often provides a pleasant backdrop. While some appreciate fresh bread, others have noted concerns about food consistency.
The service can be a highlight, with many mentioning friendly staff. However, issues like a restrictive coupon policy and occasional staff attitudes can detract from the overall visit.
Average
4.5
out of 10
119
Reviews
36.1%
Satisfaction
66
negative
10
neutral
43
positive
Subway receives an overall restaurant score of 4.5 out of 10, placing it in the average category. This is coupled with a Customer Satisfaction of 36.1%, which indicates a poor level of customer happiness.
This notable divergence suggests that while some aspects are passable, a significant portion of patrons leave less than satisfied. Looking closer at the 119 customer remarks, the Ambience stands out as good (8.1), often described as clean and quiet.
However, Food quality is average (5.2), with some positive comments about fresh bread, but also concerns about frozen ingredients. Service is also average (4.2), with Value being a clear weak point, scoring poorly (2.2) due to issues with coupon acceptance and perceived high prices.
What people like
- Clean, quiet atmosphere
- Fresh bread options
- Friendly, efficient staff
What people don't like
- Poor coupon acceptance
- Inconsistent food quality
- High prices for sandwiches
With a recommendation score of 4.5, Subway presents itself as a practical option, but one with clear areas for improvement. If you prioritize a quick, clean environment and potentially fresh bread, it might serve your needs adequately.
However, be prepared for potential inconsistencies in food quality and a restrictive coupon policy that impacts overall value. It’s a place that can be convenient, but perhaps not consistently satisfying for every visit.
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Verdict: Our expert take on Subway
Food (5.2 out of 10)
mentioned by 54% of the guests
Lets talk about the food! Many customers found things to cheer about, especially the delicious sandwiches and the availability of gluten-free bread. Folks appreciated getting quality food with good portions, and some even noted fresh ingredients like tomatoes.
With 17 positive opinions out of 41 total, theres certainly some love for the menu, contributing to an overall 5.2 score. However, its not all sunshine and rainbows. There were significant complaints, including issues with literally frozen teriyaki and concerning reports of food poisoning.
Some felt the quantity was too little or found the sandwich itself to be mediocre, with stale bread or disappointing meat options. These 17 negative sentiments clearly show theres room for improvement, leading to a 41.5% customer satisfaction.
Food
41
Reviews
41%
Satisfaction
17
negative
7
neutral
17
positive
Rating distribution
What people like
- Good sandwiches
- Gluten-free bread
- Generous portions
What people don't like
- Frozen teriyaki
- Food poisoning risk
- Mediocre sandwiches
Often praised
- foodgiving food like it’s coming out of her paycheck
- sandwichGot a nice sandwich
- sandwichessome bangin sandwiches
- SandwichSandwich was good
- breadBread was fresh even at 9pm
- coffeeMy experience at this restaurant was surprisingly good, serving as a nice alternative to the Jewel Box cafe next door. My friends and I needed a place to gather before a matinee, and we got a nice sandwich and coffee. Nothing too fancy.
- foodspresentable foods
- gluten-free breadgluten free bread!!
- good portionsalways gives us good portions
- healthy chicken sandwichclose version of the healthy chicken sandwich I’ve been ordering
Frequently criticized
- sandwichThe teriyaki was literally frozen, which is unacceptable. I question why anyone would spend $10 for a sandwich here when you could get something 10 times fresher and better for the same price elsewhere.
- breadthe bread was stale
- chicken breasthope they bring back the chicken breast instead of the shredded rotisserie junk
- chipotle southwest dressingand chipotle southwest dressing. I’m currently sick to my stomach
- double meatI ordered 2 meatball subs with double meat online. When I brought them home to rewrap for later, I discovered I was cheated on the meat. There should have been 16 meatballs in a double order, but I only received 11 in each.
- flatizzawere out of the flatizza
- food poisoningI’m currently sick to my stomach with food poisoning.
- fresher and betterThe teriyaki was literally frozen, which is unacceptable. I question why anyone would spend $10 for a sandwich here when you could get something 10 times fresher and better for the same price elsewhere.
- meatballsonly gave 11 each
- mediocre sandwich$15 for a mediocre sandwich is too much
Overall, the food here presents a bit of a mixed bag. While you might find a decent sandwich, be cautious about specific menu items and portion sizes, as quality can be inconsistent. Its worth a try if youre in a pinch, but manage your expectations.
Service (4.2 out of 10)
mentioned by 78% of the guests
When it comes to service, there are definitely some bright spots! Many customers praised the outstanding service and highlighted friendly employees who were often described as kind and polite and efficient. With 17 positive remarks out of 47 total, some experiences truly shine, even if the overall score sits at an average 4.2.
However, the picture isn't entirely rosy, as reflected by a poor 36.2% customer satisfaction. A significant 30 negative comments point to issues like horrible service, unfriendly employees with attitude, and frustration over refused coupons. It seems consistency is a challenge, with many feeling the staff can barely be bothered to help.
Service
47
Reviews
36%
Satisfaction
30
negative
0
neutral
17
positive
Rating distribution
What people like
- Service outstanding
- Staff friendly
- Staff efficient
What people don't like
- Service horrible
- Staff attitude
- Coupons refused
Often praised
- servicethe service was efficient
- customer serviceMy experience at this restaurant was a mixed bag. I found the sandwich to be good, and I appreciated the customer service. The availability of gluten-free bread was a definite plus.
- correctionThe worker seemed rushed, even though the establishment was empty. They forgot a couple of things, but thankfully, they happily corrected it. The service was dine-in for dinner, with a price per person between $10–20.
- dude at the counterVery nice dude at the counter
- employeeMy experience at the restaurant was exactly what I expected and wanted. The food was excellent, and the service was outstanding, with a very nice employee. The atmosphere was very quiet, contributing to a pleasant dining experience.
- guy at the counterNothing too fancy. The guy at the counter was very friendly and seemed genuinely glad to have our business so early.
- guy working therethe guy working there didn’t hesitate to make a close version
- kind and politeHe's really kind and polite too!
- managerMy experience at the restaurant was challenging when trying to put money on a gift card. The lady behind the counter couldn't understand anything we were saying, and we had to get a manager to help us out with this simple transaction.
- phone chargerlet us use his phone charger
Frequently criticized
- staffGranted, I went in 15 minutes before closing, but I was by myself. I don't understand why the staff seemed so upset to make a sandwich. I still decided to leave a tip; perhaps they needed to rediscover humanity.
- couponsstop mailing coupons if a majority of your stores do not honor it
- serviceWhile the food was excellent, scoring a 5 out of 5, the service was unfortunately poor. The Indian woman working there provided bad service and seemed to be giving food as if it were coming out of her own paycheck. I wouldn't return to this location, though other locations are way better and I've never had a problem before.
- arrogancevery arrogant
- attitudeI got so disgusted by this guy's attitude
- closingliterally walking in 5 min before
- customersturn customers away
- employeeGuy working here closing tells me sorry bro
- employeesPlace needs new employees who are much kinder
- forgot itemsForgot a couple of things
If youre lucky, you might encounter some truly great staff members, but be prepared for a potentially frustrating experience. The service here is a real mixed bag, so its a gamble whether you'll get a friendly face or a less-than-enthusiastic interaction.
Ambience (8.1 out of 10)
mentioned by 22% of the guests
When it comes to ambience, this spot truly shines! With a fantastic 8.1 score and an excellent 90% customer satisfaction, its clear guests are loving the vibe. Many remarks highlight the quiet atmosphere, beautiful scenery, and an overall great experience.
The convenient location, ample parking, and consistent cleanliness are frequently praised, making for a very welcoming environment, based on 9 positive comments out of 10 total. However, its not entirely without its quirks. There was one comment regarding an out-of-service bathroom, which is a minor hiccup.
While the overall cleanliness is highly rated, this single point about the bathroom suggests a small area for improvement, but it doesn't overshadow the overwhelmingly positive feedback on the atmosphere and general upkeep.
Ambience
10
Reviews
90%
Satisfaction
1
negative
0
neutral
9
positive
Rating distribution
What people like
- Quiet atmosphere
- Spotless cleanliness
- Easy parking
What people don't like
- Bathroom out service
Often praised
- atmosphereatmosphere was very quiet
- cleanKeeps it clean though
- cleanlinessvery clean
- great experiencean overall great experience
- locationConvenient location
- parkingparking available literally everywhere
- sceneryI like the scenery
- store cleanlinessVery clean store
Frequently criticized
- bathroomsign at home bathroom door that says out of service
If youre seeking a place with a great atmosphere, excellent cleanliness, and convenient access, this spot is definitely worth checking out. Despite a minor note about a bathroom issue, its a small detail in an otherwise highly praised environment. You can expect a very pleasant visit overall.
Value (2.2 out of 10)
mentioned by 38% of the guests
When it comes to getting your moneys worth, there arent any glowing reviews to share here. Customers didnt highlight any positive aspects regarding the value offered, indicating no strong points in this area. However, the feedback on value is overwhelmingly negative, with 18 out of 21 comments expressing disappointment.
Many customers found the value to be poor, reflected in a low score of 2.2 and 0% customer satisfaction. Key concerns revolve around their strict coupon policy, high prices, and a general refusal to honor promos or Subway coupons, ' making meals feel overpriced.
Value
21
Reviews
0%
Satisfaction
18
negative
3
neutral
0
positive
Rating distribution
What people like
What people don't like
- Don't accept coupons
- High menu prices
- Refuse promotions
Often praised
No positive aspects so far.
Frequently criticized
- couponsdo not accept ANY coupons mail in lr digital
- $10 for a sandwichThe teriyaki was literally frozen, which is unacceptable. I question why anyone would spend $10 for a sandwich here when you could get something 10 times fresher and better for the same price elsewhere.
- $5 Footlongsdays of $5 Footlongs are long gone
- Subway couponsrefuses to accept Subway coupons and app promotions
- app promotionsrefuses to accept Subway coupons and app promotions
- charge morecharges more than other Subway locations
- coupon policydisappointing due to their coupon policy
- coupons and rewardsuntil they accept coupons and rewards
- footlongstheir footlongs are now 16 bucks plus tax
- mailed couponsdecided not to honor them
If you're looking for a budget-friendly meal or hoping to use coupons, you might be disappointed here. This spot seems to struggle with offering good value, so be prepared to pay full price without promotional benefits. Consider other options if value is a top priority for you.
How are the prices at Subway?
On average, you’ll spend around 13 per person – from 10 guests. That puts the restaurant in the 11 – 20 € category. For a Sandwich Shop, that’s mid-range, maybe slightly above.
Looking at what people usually spend, most prices cluster right in this 11 – 20 € sweet spot, with a few folks spending a little less and just one going a bit higher.
Here’s a quick look at what guests spend per person, based on the latest 10 reviews.
How this Sandwich Shop’s value stacks up against similar spots in Seattle.
Overall, we think the pricing feels quite fair for a Sandwich Shop in Seattle. It’s a solid mid-range option that offers good value for your quick bite.
Customer Reviews: what people think about Subway
Service Intent
- Regular Visit
2
Frustrated by Coupon Policy
My experience at this restaurant has been consistently disappointing due to their refusal to accept Subway coupons and app promotions. This has led to my company missing out on dozens of purchases. They've never accepted them, and during COVID, they displayed a sign claiming it was due to the pandemic to justify their policy.
As a resident who eats out almost daily, this establishment has missed out on significant business and will continue to do so until they start accepting coupons and rewards. It's their loss; I'd rather drive to another Subway than give them my business.
- Subway coupons1
- app promotions1
- purchases1
Price per Person
- 11 - 20 €
Service Intent
- Food Exploration
Visit Type
- Dine-in
Wait Time
- Immediate (0–5 min.)
Noise Level
- Quiet
10
Excellent Experience with Great Service
My experience at the restaurant was exactly what I expected and wanted. The food was excellent, and the service was outstanding, with a very nice employee. The atmosphere was very quiet, contributing to a pleasant dining experience.
I highly recommend this place, especially for vegetarians, as they have a large vegetarian selection.
- food10
- service10
- employee9
Service Intent
- Quick Meal
Visit Type
- Dine-in
2
Bathroom Out of Service, No Service
My experience was quite frustrating. I was very hungry and needed to use the restroom, but the sign on the bathroom door indicated it was out of service. Because of this, I did not receive any service.
I wish there was a sign outside to let me know the bathroom was fixed, so I could have gladly eaten there.
- bathroom1
- service1
Service Intent
- Quick Meal
Visit Type
- Dine-in
2
No Coupons or Promos Accepted
My experience at this restaurant was disappointing because they do not accept ANY coupons, whether mail-in or digital. They exclusively offer the sub of the day deal and also refuse to honor any of the promos. This significantly limited my options and the value I could get from my visit.
- sub of the day deal5
- coupons1
- promos1
Visit Type
- Dine-in
3
Bad Service, Good Food
My experience at this restaurant was mixed. While the food was excellent, scoring a 5 out of 5, the service was unfortunately poor. The Indian woman working there provided bad service and seemed to be giving food as if it were coming out of her own paycheck.
I wouldn't return to this location, though other locations are way better and I've never had a problem before.
- food10
- service1
What Subway offers
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Children
- Kids' menu
- Good for kids
Popular for
- Dinner
- Lunch
- Solo dining
Amenities
- Restroom
Offerings
- Healthy options
- Vegetarian options
- Quick bite
Dining options
- Catering
- Breakfast
- Counter service
- Dinner
- Lunch
Service Options
- Dine-in
- Takeout
- Delivery
Atmosphere
- Casual
- Quiet
FAQs
Is the Subway in Northgate, Seattle, accessible for everyone?
Yes, you’ll find that this Subway location is fully accessible. It features a wheelchair accessible entrance, parking lot, seating, and restroom, ensuring a comfortable experience for all guests. You can easily navigate the space.
What kind of dining options and special menus does this Subway offer?
This Subway in Northgate offers you a wide range of dining options, including breakfast, lunch, and dinner, with convenient counter service. You’ll find healthy and vegetarian options, plus a dedicated kids’ menu, making it good for families. Catering services are also available.
How does Subway generally perform according to customer feedback?
Subway holds an overall restaurant score of 4.5 out of 10. While its Ambience scores well (8.1), Food (5.2) and Service (4.2) are average, and Value is notably poor (2.2).
What are the main concerns regarding value at Subway?
Customers frequently express dissatisfaction with Subway’s value, particularly its coupon policy and refusal to accept app promotions, leading to perceptions of high prices for sandwiches.
What positive aspects do customers often highlight about Subway?
Patrons often appreciate the clean and quiet atmosphere, the availability of fresh bread (including gluten-free options), and the friendly and efficient service provided by staff.