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Subway - Reviews
4841 Mission St, 94112 San Francisco
All reviews at a glance
88
Reviews
33%
Satisfaction
51
negative
8
neutral
29
positive
What people say about Subway
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Visit Type
Group Type
Group Size
Service Type
Meal Type
Price per Person
Wait Time
Noise Level
Price per Person
- $1–$10
Visit Type
- Quick Meal
Service Type
- Dine-in
Wait Time
- Long (31+ min.)
7
Long wait, great food and atmosphere
My experience at this restaurant was a mixed bag. While the food was excellent and the atmosphere was enjoyable, the service was incredibly slow. It took 45 minutes just to get my order taken because an employee was too busy gossiping with another person.
Despite the poor service, the food itself was a 5 out of 5, and the atmosphere was also rated a 5. The wait time was between 30-60 minutes, and the price per person was between $1–10.
- food10
- atmosphere10
- wait time2
- employee gossiping2
Price per Person
- $1–$10
Visit Type
- Quick Meal
Group Size
- Solo
Service Type
- Dine-in
Meal Type
- Breakfast
Wait Time
- Immediate (0–5 min.)
Noise Level
- Quiet
9
Early Bird Special and Great Service!
My experience at this SUBWAY location was great! They open early and offer a fantastic weekly special: a 6" sandwich with 2 cookies and a drink for just $6. 99.
Sandwich Artist Pelma was incredibly kind and helpful throughout my visit. The restaurant itself was clean and had about three tables for dining in. I'd recommend being kind to Pelma, as she had everything ready to go early this morning!
Thanks to the entire SUBWAY Team!
- 6" sandwich8
- 2 cookies8
- drink8
Visit Type
- Quick Meal
Service Type
- Dine-in
Wait Time
- Short (6–15 min.)
9
Delicious Sandwich and Cookies!
My experience at the restaurant was very good. I absolutely loved the sandwich. The lady made it quickly, and I was delighted.
The cookies were also tasty.
- sandwich10
- lady9
- cookies8
Visit Type
- Quick Meal
Group Type
- Solo Dinner
Group Size
- Solo
Service Type
- Dine-in
Wait Time
- Long (31+ min.)
Noise Level
- Loud
1
Terrible Service at This Subway
My experience at this restaurant was terrible. The service was awful, and the staff who attended were very rude. Even though the place was empty, I had to wait 30 minutes to be served.
I recommend going to another Subway; the service here is the worst.
- service1
- staff1
- waiting time1
Price per Person
- $21–$30
Visit Type
- Regular Visit
Service Type
- Dine-in
Meal Type
- Breakfast
10
Vilma's Excellent Service Makes This Place a Favorite
I highly recommend this restaurant! My experience was fantastic, largely due to the amazing employee, Vilma. She was incredibly courteous and kind.
The store itself is also nice and clean. I frequent this location specifically because of Vilma’s excellent customer service.
- Vilma10
- store9
- customer service10
Visit Type
- Quick Meal
Service Type
- Dine-in
9
Impeccably Clean and Friendly Staff!
My experience at this restaurant was overwhelmingly positive, primarily due to its exceptional cleanliness and the incredibly friendly staff. The location was so clean, I was actually kind of shocked. The staff were incredibly friendly and did a great job making my sandwich.
I'm giving 5 stars for atmosphere and 5 stars for staff. My only deduction of 4 stars for food is because the veggie tray was too cold, to the point where some of the veggies were frozen. Fortunately, none of the frozen ones landed on my sandwich.
- location cleanliness10
- staff10
- atmosphere10
- veggie tray3
Visit Type
- Delivery
Service Type
- Delivery
Wait Time
- Long (31+ min.)
1
Order canceled after long wait
My experience was extremely negative. We ordered delivery, and after an hour and a half of waiting, they canceled the order and didn’t give us a refund. I will not be ordering from there again.
I also feel like they have rats.
- waiting1
- canceled the order1
- didn’t give us a refund1
Price per Person
- $1–$10
Visit Type
- Quick Meal
Service Type
- Dine-in
Meal Type
- Lunch
10
Amazing Experience at Subway!
My experience at Subway was truly amazing, regardless of its location. The sweet onion chicken teriyaki was consistently on point. I had an amazing experience.
- sweet onion chicken teriyaki10
- experience10
Visit Type
- Quick Meal
5
Average Subway Experience
My experience at the Subway in the Excelsior area was unremarkable. There's not much to say beyond the regular advertising you see on TV. The Service, Atmosphere, and Food were all rated as average.
- Service5
- Atmosphere5
- Food5
Visit Type
- Takeaway
Group Type
- Family
Group Size
- Solo
Service Type
- Takeout
Meal Type
- Dinner
1
Rude Staff Locked Door Before Closing
My experience was extremely negative. A lady worker locked the door in my face at 8: 40 PM for takeout, even though they close at 9 PM. She was very rude, inconsiderate, unprofessional, and disrespectful for no apparent reason.
This is particularly disrespectful to traveling customers who have families to feed and are consistent, long-time patrons. The store's closing hours are deceiving to customers. If you have a family to feed and it's nighttime, proceed at your own risk.
It seems the employees just want to hurry up and close the store to get home, which is very disappointing.
- lady worker1
- locked the door1
- closing hours2
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