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Subway - Reviews

408 Montgomery St, 94111 San Francisco
All reviews at a glance
58

Reviews

37.9%

Satisfaction

34

negative

2

neutral

22

positive

What people say about Subway

Price per Person
  • $11–$20
Visit Type
  • Food Exploration
Service Type
  • Dine-in
Meal Type
  • Lunch
Alexis F.
Review date: 07/28/2025
6
Bothered Staff, Good Food
My experience at this restaurant was mixed. While the food received a high rating of 4, the service was disappointing with a score of 2. The staff consistently had a bothered look on their face when customers entered, which detracted from the overall atmosphere, also rated at 2. Despite the poor service, the vegetarian offerings were highly recommended, with a dedicated vegetarian menu available.
  • food8
  • vegetarian offerings9
  • service2
  • staff2
  • atmosphere2
Price per Person
  • $1–$10
Visit Type
  • Quick Meal
Service Type
  • Dine-in
Meal Type
  • Lunch
Nara E.
Review date: 11/20/2024
9
Excellent Service from Jamba!
My experience at the restaurant was great, largely due to the exceptional service provided by Jamba, a sandwich artist. Jamba was incredibly helpful with online order issues and very quick with preparing orders. Their calm and friendly demeanor made the interaction pleasant. Jamba even offered a great sauce combo recommendation. Thank you!
  • Jamba10
  • online order issues9
  • making orders9
Price per Person
  • $11–$20
Visit Type
  • Delivery
Service Type
  • Takeout
Meal Type
  • Lunch
Janet L.
Review date: 12/01/2023
9
Good food, nice servers, plenty of tables
My experience at the restaurant was primarily for a mobile order pickup. It was mostly mobile order pickup customers like myself. There were plenty of tables available, and the servers were nice. The food was also rated highly.
  • plenty of tables8
  • nice servers9
  • food10
Service Type
  • Dine-in
K M.
Review date: 08/07/2023
1
Avoid this place - credit card issues!
My experience at this restaurant was extremely negative. I had to cancel my credit card because I believe this place was skimming me. Furthermore, when I tried to contact them, their voicemail box was full. I strongly advise others to stay away.
  • credit card1
  • voicemail box1
Price per Person
  • $11–$20
Visit Type
  • Quick Meal
Service Type
  • Dine-in
Meal Type
  • Lunch
Elizabeth S. H.
Review date: 10/28/2022
7
Subway Experience: Good Food, Service Needs Work
My experience at this Subway was similar to others I've had, with good food. The service was just okay; the employee assisting me seemed new. It was a little disconcerting when employees spoke a different language to each other while serving customers.
  • food8
  • service5
  • employees3
Visit Type
  • Quick Meal
Service Type
  • Takeout
Fah L.
Review date: 05/24/2022
1
Disappointing Steak Sub Experience
My experience ordering a Baja steak and jack sub was quite disappointing. Firstly, the jack cheese was completely missing. Secondly, the bread was not toasted as requested. To make matters worse, my steak sandwich was mislabeled as chicken. Finally, there was barely any steak inside, and it was drowned in sauce, resulting in a horrible taste.
  • jack cheese1
  • bread2
  • steak sandwich2
Visit Type
  • Food Exploration
Doomcloud
Review date: 03/30/2022
8
Pleasant Surprise at Subway
Although I don't typically visit Subway, my recent experience was quite positive. The staff recommended a different Subway location, and the person who prepared my sandwich was very pleasant. I thoroughly enjoyed the buffalo chicken sandwich – it was delicious!
  • buffalo chicken sandwich10
  • person who made sandwich9
Visit Type
  • Quick Meal
Service Type
  • Takeout
Meal Type
  • Lunch
Lucille V.
Review date: 02/03/2022
1
Hair in food ruined lunch break
My experience at the restaurant was very disappointing. I found a hair in my food. Since I was on my lunch break and didn't have time to go back and complain, I had to throw the food away. This meant I went the rest of my shift without eating. I can't believe they didn't notice the hair in the sandwich.
  • hair in food1
  • food1
Visit Type
  • Quick Meal
Jannica J.
Review date: 07/13/2021
2
Disappointing Subway Experience
This was my second attempt to visit this Subway. On my first visit, I was told they had no vegan options, which seemed unusual given the abundance of vegetables. Today, despite the listed opening time of 9 AM, they were closed. The staff member inside paid no attention to me as I waited, unsure if they would open. I will not be returning.
  • vegan options2
  • opening time1
  • staff attention1
Visit Type
  • Quick Meal
Wells C.
Review date: 04/24/2021
7
Subway Meatball Sandwich Still Good
Haven't been to Subway in years! The staff was very nice and helped me figure out how to order again. The Meatball Sandwich is still very good for what it is.
  • staff8
  • Meatball Sandwich7

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