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Subway - Reviews
4518 S Semoran Blvd, 32822 Orlando
All reviews at a glance
348
Reviews
50%
Satisfaction
166
negative
8
neutral
174
positive
What people say about Subway
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Service Intent
Visit Type
Wait Time
Group Type
Group Size
Meal Type
Price per Person
Noise Level
Service Intent
- Quick Meal
Visit Type
- Dine-in
10
Best Subway Experience Ever!
My experience at this Subway was exceptional. The server was incredibly welcoming and nice, even offering a heartwarming "Do me a favor and have an incredible life, " which genuinely made my day. The decorations were lovely, and the entire restaurant was remarkably clean.
It's impressive how good the restaurant smelled, especially for a Subway. The organization was outstanding, with perfectly cut tomatoes showcasing the staff's attention to detail and care for the customer experience. I highly recommend this location!
- server10
- decorations9
- clean10
Price per Person
- $11–$20
Service Intent
- Regular Visit
Visit Type
- Dine-in
Meal Type
- Dinner
Wait Time
- Immediate (0–5 min.)
9
Beautiful Holiday Decor & Friendly Service!
My experience at this restaurant was wonderful! I visited during the holiday season and was impressed by the beautiful and clean decorations. The staff was incredibly friendly, and Darryl, in particular, provided excellent customer care while making my sub.
The food was so fresh, and I appreciated that there was no wait time. I will definitely continue to return to this location!
- decorations10
- cleanliness10
- staff10
Service Intent
- Quick Meal
Visit Type
- Dine-in
3
Terrible Service, Great Food
Unfortunately, the service was terrible, especially from Janely. She reluctantly told us we couldn't eat at the establishment with 50 minutes left until closing. I suggest you fix this problem because you are losing customers!
- food5
- service1
Price per Person
- $11–$20
Service Intent
- Quick Meal
Group Type
- Family
Group Size
- Small Group
Visit Type
- Takeout
Meal Type
- Lunch
Wait Time
- Immediate (0–5 min.)
9
Delicious Subs and Great Experience
I recently visited a nearby Subway restaurant and was pleasantly surprised by the cleanliness and refreshing atmosphere. The young server was welcoming and efficient, quickly taking my order. I learned about four new "Fresh Fix" subs, which I plan to try on my next visit.
Today, I enjoyed a full meatball marinara sub with pepper jack cheese and extra sauce, and a fresh tuna fish salad sub with the works. Both subs were delicious, and the combined cost was reasonable. The ordering process was hassle-free, with all embellishments easily visible.
I appreciated the friendliness of the staff, the quick and thorough ordering process, and most importantly, the freshness and taste of the subs. I definitely plan to return and suggest marketing the marinara sauce as a standalone product.
- cleanliness9
- atmosphere9
- meatball marinara sub10
Service Intent
- Quick Meal
Visit Type
- Dine-in
Meal Type
- Lunch
1
Unacceptable Service with Service Animal
My experience at this Subway location was incredibly frustrating. When I walked in with my service animal, the employee, identified by a handwritten name tag, did not greet us. Instead, she immediately stated, "we only allow service animals, " which I understood and confirmed.
Despite my explanation, she repeatedly insisted on the policy, which felt intrusive and unnecessary as it's illegal to question service animal status. This questioning while I was trying to order was very annoying. She then proceeded to refuse service.
When I asked for her name, she pointed to her handwritten name tag. Due to my eye problems, I couldn't read it. When I asked again, she rudely replied, "you can read it" and walked away.
She ignored my calls for assistance. Subway needs to do better.
- service animal policy2
- employee attitude1
- refusal of service1
Price per Person
- $1–$10
Service Intent
- Quick Meal
Visit Type
- Dine-in
Meal Type
- Lunch
8
Manager Handled Demanding Customer Beautifully
My experience at this restaurant was marked by a customer who was very demanding, even rude. However, the manager handled it beautifully. The location itself is very clean and spacious.
- manager10
- location9
Price per Person
- $11–$20
Service Intent
- Quick Meal
Visit Type
- Dine-in
Meal Type
- Dinner
Wait Time
- Short (6–15 min.)
Noise Level
- Quiet
2
Disappointing End to a Good Meal
I arrived at 7: 40 PM to place a sandwich order. Everything was fine, but when we sat down to eat our sandwiches, an employee yelled at us, saying that the restaurant was already closed. This was disappointing because the operating hours are until 11 PM, and they didn't mention anything about closing when we entered.
We had to leave and eat on the street. What an embarrassment; I will not return to this establishment.
- sandwich9
- employee2
- operating hours2
- establishment1
Service Intent
- Casual Outing
Visit Type
- Dine-in
Wait Time
- Moderate (16–30 min.)
7
Poor service, great food
My experience at the restaurant was mixed. We arrived 20 minutes early and were served reluctantly. We were not allowed to eat inside.
However, the food was excellent, receiving a perfect score.
- food10
- service2
- eating inside1
Price per Person
- $11–$20
Service Intent
- Quick Meal
Visit Type
- Dine-in
Wait Time
- Immediate (0–5 min.)
Noise Level
- Quiet
10
Best Subway in Orlando!
My experience at this Subway was exceptional. The store is incredibly clean, and the manager and employees are amazing. I found the manager to be very kind and dedicated, taking pride in her job and the store.
The food received a perfect score of 5, and there's a large vegetarian selection, making it highly recommended for vegetarians. The service was also rated a 5, and the atmosphere a 5. It was a quiet environment, easy to talk, and there was no wait.
Overall, this is the best Subway you can go to in Orlando.
- store cleanliness10
- manager and employees10
- manager10
Price per Person
- $11–$20
Service Intent
- Quick Meal
Group Size
- Small Group
Visit Type
- Dine-in
Wait Time
- Long (31+ min.)
2
Slow Service, Poor Ingredient Quality
My experience at this restaurant was quite disappointing. Despite only having 3 people in front of me, the service was super slow. Furthermore, the lettuce consistently appeared brown and nasty looking.
Due to these issues with the ingredients not being up to par, I believe I'm done with this Subway.
- service speed2
- lettuce2
- ingredients2
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