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Starbucks - Reviews
9449 Kearny Mesa Rd, 92126 San Diego
All reviews at a glance
57
Reviews
66.7%
Satisfaction
16
negative
3
neutral
38
positive
What people say about Starbucks
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Visit Type
Service Type
Group Size
Wait Time
Price per Person
Meal Type
Group Type
Noise Level
Visit Type
- Regular Visit
Service Type
- Dine-in
2
Disappointing Customization and Wrong Drink
As someone who works at Starbucks, I was disappointed to visit this location. I was told no to customizations that I know are possible, allowed, and pretty simple. It felt like the individual baristas just liked saying no.
To top it off, my drink was made wrong. #DoBetter
- customizations2
- drink3
Visit Type
- Regular Visit
Service Type
- Dine-in
Wait Time
- Short (6–15 min.)
10
Excellent Starbucks Experience!
⭐️⭐️⭐️⭐️⭐️ I had a great experience at this Starbucks! The staff was super friendly and welcoming from the moment I walked in. My drink came out quickly and was made perfectly, just how I like it.
The store was clean, cozy, and had a really nice vibe. Definitely one of the better Starbucks locations I’ve been to. I’ll absolutely be coming back!
- staff10
- drink10
- store9
Price per Person
- $11–$20
Visit Type
- Solo Dining
Group Size
- Solo
Service Type
- Dine-in
Wait Time
- Immediate (0–5 min.)
Noise Level
- Quiet
10
Clean, Welcoming Starbucks with Great Service
My experience at this Starbucks was incredibly positive. The establishment was consistently clean and welcoming. I visited to get some work done, and the staff was incredibly nice.
One of the baristas even engaged in conversation, asking about my day and recommending a new drink that quickly became my favorite. The overall atmosphere of the place felt comfortable and well taken care of.
- cleanliness10
- staff10
- new drink10
Price per Person
- $1–$10
Visit Type
- Quick Meal
Service Type
- Takeout
10
Wonderful Service and Delicious Coffee!
My experience at the restaurant was fantastic! The girl who served me through the drive-through was wonderful and a sweet heart. My coffeee was absolutely delicious as well.
- girl who served me10
- coffeee10
Visit Type
- Regular Visit
2
Fly in my drink, unacceptable!
My experience involved ordering an Iced Caramel Macchiato with light ice, 6 pumps of vanilla syrup, extra caramel drizzle, and oat milk. Unfortunately, this is the second time a fly has ended up in my drink. While I didn't take action the first time, I cannot overlook it happening again.
I am seeking an explanation as to how this can occur.
- Service6
- Atmosphere6
- Iced Caramel Macchiato1
- fly coming in drink1
- Food3
Price per Person
- $1–$10
Visit Type
- Quick Meal
Service Type
- Dine-in
Meal Type
- Breakfast
Wait Time
- Moderate (16–30 min.)
Noise Level
- Loud
3
Mixed Service Experience
My experience this morning was a mix. The cashier lady was very nice, but the two helpers at the end of the line seemed disconnected and unprofessional, displaying a lack of care for the customer. If you don't like customer service, it's best to find another job, as there's no need for passive-aggressiveness or making customers feel unwelcome.
I've lost my business at this location. Have a nice day.
- cashier lady9
- helpers at the end of the line2
- lack of care1
Price per Person
- $1–$10
Visit Type
- Food Exploration
Service Type
- Dine-in
9
Perfect Food and Service, a Bit Cold
My experience at this restaurant was overwhelmingly positive, with everything being perfect except for the temperature. While the food and service were exceptional, earning top marks, the atmosphere was slightly marred by it being a bit cold during winter. Despite this minor drawback, the overall experience was excellent.
- food10
- service10
- atmosphere8
- temperature3
Visit Type
- Tourist Experience
Service Type
- Dine-in
9
Amazing Staff Made Our Day Better
My experience at this restaurant was incredibly positive, largely due to the amazing employees. After a very difficult day of travel, their kindness and thoughtfulness truly made our day so much better. We enjoyed great service, delicious food, and refreshing drinks.
Thank you so much!
- employees10
- service9
- food9
Visit Type
- Tourist Experience
Service Type
- Dine-in
10
Great Spot in San Diego!
My experience at this restaurant was fantastic! The dining area was clean and the staff was friendly. We make it a point to visit every time we come to San Diego 😉.
- dining area10
- staff10
Price per Person
- $11–$20
Visit Type
- Family Dinner
Group Type
- Family
Group Size
- Small Group
Service Type
- Dine-in
3
Expensive Mud Water
My daughters dragged me here so I could pay. The people were nice, but it's damn expensive for what felt like mud water. The atmosphere was rated a 2, and the food a 3.
- people7
- food6
- mud water3
- atmosphere2
- price3
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