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Starbucks - Reviews
4798 Clairemont Mesa Blvd, 92117 San Diego
All reviews at a glance
228
Reviews
40.8%
Satisfaction
123
negative
12
neutral
93
positive
What people say about Starbucks
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Service Intent
Group Type
Group Size
Visit Type
Wait Time
Meal Type
Price per Person
Noise Level
Service Intent
- Quick Meal
Visit Type
- Dine-in
Wait Time
- Long (31+ min.)
2
Frustrating Wait for Coffee
My experience at this restaurant was marked by a significant waiting time for my order. I waited 15 minutes for a coffee, and even a regular customer who arrived after me received their drink before mine. The staff seemed to prioritize drive-thru orders, even when there was a language barrier, which I found unacceptable.
This indicates a clear issue with service speed and prioritization.
- waiting time2
- service speed2
Service Intent
- Regular Visit
Visit Type
- Dine-in
Wait Time
- Immediate (0–5 min.)
9
Excellent Service and Quick Order
As a customer of this location for years, I can attest that good service truly brings people back. My experience was fantastic; it literally took a few minutes to complete my order, including my triple shot café mocha. 😋
- good service10
- order9
- triple shot café mocha9
Visit Type
- Dine-in
1
Terrible Service, No Help Offered
My experience at this restaurant was marked by terrible service and a bad attitude. The staff, specifically the girl on the speaker, was unhelpful. Despite my broken back, I wasn't offered any assistance.
I hurt my back trying to find parking, and the staff could have been more assisting.
- service1
- staff1
- assistance1
Service Intent
- Regular Visit
Visit Type
- Dine-in
10
Exceptional Service from Sam!
I had a great experience at this Starbucks. My phone wasn’t charging because of a soda spill, and I was in a difficult situation. Sam, one of the employees, went above and beyond to help me.
Even when my card declined, she kindly offered me my drink without making me feel uncomfortable. Instead, when I asked if she could help me with a charger, she immediately did, and that saved me. Thank you, Sam, for your kindness and genuine support.
People like you make the Starbucks experience truly special.
- Sam10
- kindness and genuine support10
- Starbucks experience9
Price per Person
- $11–$20
Service Intent
- Regular Visit
Visit Type
- Dine-in
Meal Type
- Breakfast
Wait Time
- Immediate (0–5 min.)
9
Perfect Horchata Espresso Thanks to a Talented Barista
My experience at this restaurant was fantastic, largely due to the exceptional skill of one particular barista. I don’t know their name, but the person with blonde hair and tattoos makes my drink so perfect every time 😭. I came here yesterday and was so sad they weren’t here because the coffee wasn’t as good, but today it was perfect as usual 😇.
I got an iced horchata oat shaken espresso.
- iced horchata oat shaken espresso10
- barista10
- coffee4
Price per Person
- $1–$10
Service Intent
- Quick Meal
Visit Type
- Takeout
Wait Time
- Immediate (0–5 min.)
9
Convenient mobile order and ready on time
My experience at the restaurant was very positive. I used the mobile app to place my order, and it was ready upon arrival and correct. The restaurant also offers a drive-thru and has plenty of parking, along with indoor seating.
- mobile app9
- order ready10
- order correct10
Price per Person
- $11–$20
Service Intent
- Regular Visit
Visit Type
- Dine-in
Wait Time
- Immediate (0–5 min.)
10
Excellent Service and Atmosphere
My experience at this Starbucks was fantastic! The employees were incredibly nice and welcoming. I was never disappointed by their service.
The atmosphere was also a highlight, contributing to a great overall experience.
- employees10
- service10
- atmosphere10
Price per Person
- $1–$10
Service Intent
- Food Exploration
Visit Type
- Dine-in
2
Coffee cup size disappointment
My experience at the restaurant was marked by a disappointing coffee serving. The first sip feeling left me feeling like I was missing a few ounces. For a $7 coffee, I expected the cup to be full, or at least a more appropriate size for the price.
- coffee2
- cup size2
Price per Person
- $101+
Service Intent
- Food Exploration
Visit Type
- Dine-in
2
Expensive Water, Free Coffee Deal?
My experience at this restaurant was quite unusual. They offered a deal where purchasing an expensive coffee would grant you free water. I was surprised by this, as I've never encountered a place that charges for tap water before.
It made me question their pricing strategy.
- free water5
- expensive coffee2
- tap water1
Price per Person
- $1–$10
Service Intent
- Regular Visit
Visit Type
- Dine-in
Noise Level
- Loud
7
Good Starbucks, but busy after school
My experience at this Starbucks was largely positive. The employees were consistently friendly, and the establishment was always clean. I found the food to be excellent, rating it a 5 out of 5.
The service also received a perfect score of 5. However, the atmosphere suffered, receiving a 2 out of 5, due to it turning into a 'day-care' from 2-4 pm during the school year when local middle schools let out. Despite this, it's generally a nice place.
- employees10
- place10
- food10
- atmosphere2
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