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Starbucks - Reviews

3980 W Point Loma Blvd, 92107 San Diego
All reviews at a glance
263

Reviews

47.1%

Satisfaction

122

negative

17

neutral

124

positive

What people say about Starbucks

Service Intent
  • Regular Visit
Service Type
  • Dine-in
J D.
Review date: 12/23/2025
2
Unfriendly Starbucks Experience
My experience at this Starbucks was quite negative. I had just arrived for work and was still getting set up when I was approached by a woman working there. She stated I needed to purchase something, even though I hadn't had a chance to order yet. It was one of the least friendly Starbucks I've ever been to.
  • woman working here1
  • Starbucks1
Service Intent
  • Tourist Experience
Group Type
  • Couple
Group Size
  • Couple
Service Type
  • Dine-in
Sonja H.
Review date: 12/01/2025
9
Exceptional Starbucks Experience
My husband and I had a wonderful experience at this Starbucks during our vacation in San Diego. The staff, particularly Asa and Jem, were incredibly welcoming and catered to our specific latte preferences. The spacious lobby and the well-crafted sliding wooden door to the pantry added to the pleasant atmosphere.
  • staff10
  • latte9
  • spacious lobby9
Service Intent
  • Regular Visit
Service Type
  • Takeout
christina A.
Review date: 11/30/2025
6
Inconsistent Service Mars Otherwise Good Experience
I frequently visit this Starbucks location, whether I choose to sit inside or use the drive-thru. On several occasions, I've placed mobile orders because my order is complicated and customized, and I want to ensure it's placed correctly. Multiple times now, upon arriving at the speaker, I've encountered condescending remarks from a worker named Keira. I'm simply letting them know I've arrived, not expecting the order to be ready or rushing them. Today, they asked us to pull around again to assist other cars behind us, which was understandable and more than okay. However, Keira's attitude and remarks make this location much less pleasant, and I'd rather drive elsewhere.
  • mobile orders7
  • pull around again6
  • condescending remarks2
  • worker's attitude2
Service Intent
  • Casual Outing
Service Type
  • Dine-in
Meal Type
  • Dinner
Wait Time
  • Immediate (0–5 min.)
mike H.
Review date: 11/28/2025
10
Lifesaver on Thanksgiving!
They were a lifesaver on Thanksgiving day. I thought they were closed, but they came out and said, "No, we’re open. " Super good and perky SERVICE 😎.
  • SERVICE10
  • Thanksgiving day10
Price per Person
  • $11–$20
Service Intent
  • Regular Visit
Service Type
  • Dine-in
Wait Time
  • Immediate (0–5 min.)
Noise Level
  • Moderate
Mia
Review date: 11/24/2025
9
Clean bathrooms and friendly staff!
My experience at this restaurant was great. The workers were very friendly, and they handled rude customers with professionalism. I appreciated that the bathrooms were for customers only, as this contributed to their cleanliness. Unlike other establishments with easily accessible bathrooms that are often nasty, their bathrooms were always clean.
  • workers9
  • rude customers8
  • bathrooms9
Service Intent
  • Quick Meal
Service Type
  • Takeout
Carlos P.
Review date: 11/17/2025
2
Confusing Hours, Unserviced Drive-Thru
I was confused and frustrated when I saw the restaurant was listed as open at 4 am, but I couldn't enter the store. I woke up early for no reason and then could not get serviced in the drive-thru. This was a very disappointing experience.
  • drive thru2
  • open at 4 am2
Price per Person
  • $1–$10
Service Intent
  • Casual Outing
Group Type
  • Friends
Group Size
  • Small Group
Service Type
  • Dine-in
Wait Time
  • Immediate (0–5 min.)
Noise Level
  • Quiet
Adelynn
Review date: 10/14/2025
9
Unique cafe with great atmosphere
My experience at this cafe was truly unique and beautiful. The cafe itself is stunning, adorned with nice decorative touches. The staff and management were incredibly kind and helpful, embodying the spirit of returning to a familiar and welcoming place. I hope to see more cafes like this one!
  • cafe9
  • staff10
  • management10
Price per Person
  • $1–$10
Service Intent
  • Casual Outing
Group Type
  • Couple
Group Size
  • Couple
Service Type
  • Dine-in
Noise Level
  • Moderate
sher
Review date: 09/30/2025
3
Cute but Unfriendly Staff
The store itself is cute and cozy, but the staff was not nice. They all looked like they didn’t want to be there, which made for an uncomfortable situation when ordering. There are much better locations in the Point Loma area than this one.
  • store8
  • staff2
  • situation3
Price per Person
  • $1–$10
Service Intent
  • Quick Meal
Service Type
  • Dine-in
Wait Time
  • Immediate (0–5 min.)
Mamie Z.
Review date: 09/11/2025
7
Busy but satisfying coffee experience
My experience at this restaurant was quite busy! It was also super cold, so if you plan on sitting for a bit, you might want a sweater. Our iced cold brew drinks and hot coffee were to our satisfaction. The small shared parking lot can be a bit frenzied.
  • iced cold brew drinks7
  • hot coffee7
  • Service8
  • Parking space3
Service Intent
  • Delivery
Service Type
  • Takeout
Sophie R.
Review date: 08/24/2025
2
Wasted Trip Due to Broken Drive-Thru
Wish we knew the drive thru was broken before wasting gas to come all the way.
  • drive thru2

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