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oChef » Soma Pizza & Grill – San Francisco
Soma Pizza & Grill - San Francisco
Photo from Soma Pizza & Grill
Soma Pizza & Grill at a glance
San Francisco South Beach
- 🍕 Pizzeria
$$
Price per Person $21–$30
mentioned by 21 of the guests
#2204 out of 2403 places to eat in San Francisco
#96 Pizzeria out of 115 in San Francisco
Average
5.8 out of 10
Food
Service
Ambience
Value
145
Reviews
57.2%
Satisfaction
Often praised
- Quality food
- Friendly service
- Relaxed atmosphere
Frequently criticized
- High prices
- Cleanliness issues
- Inconsistent service
The restaurant Soma Pizza & Grill, a popular Pizzeria in San Francisco’s vibrant South Beach neighborhood, offers you a wonderfully casual atmosphere for your next meal. Whether you’re looking for a quick bite or a relaxed dinner, you’ll find a welcoming spot here.
It’s the perfect place to unwind and enjoy some delicious food in a laid-back setting.
Overview: Introducting Soma Pizza & Grill
Soma Pizza & Grill presents a varied dining experience. Many patrons commend the freshly made pizza and other offerings, often highlighting the family owned restaurant feel.
The service is frequently described as convenient and cordial and friendly, contributing to a generally positive interaction. Yet, some experiences point to areas needing attention.
Concerns about restaurant cleanliness and a perceived decline in the overall atmosphere have been raised. Additionally, issues with attitude from staff and occasional order accuracy problems suggest an inconsistent operational standard.
Average
5.8
out of 10
145
Reviews
57.2%
Satisfaction
59
negative
3
neutral
83
positive
Soma Pizza & Grill registers an overall Restaurant Score of 5.8, placing it squarely in the average range. This aligns with a Customer Satisfaction rate of 57.2%, suggesting a mixed reception from patrons.
These figures are based on 145 customer observations, comprising 83 positive and 59 negative comments, offering a balanced perspective. When we break it down, the Food (6.7) is a definite highlight, often receiving praise for its quality.
Conversely, Value (2.5) is a significant concern, frequently mentioned for its high cost. Both Ambience (6.4) and Service (5.2) hover around average, indicating they are generally acceptable but not exceptional.
What people like
- Quality pizza and food
- Friendly, family service
- Relaxed, game-watching spot
What people don't like
- High, unclear pricing
- Cleanliness concerns
- Inconsistent staff attitude
With a Recommendation Score of 5.9, Soma Pizza & Grill presents a mixed proposition. It could be a solid choice if you prioritize freshly made food, especially their pizza, and appreciate a convenient, family-run spot for a quick meal.
However, be mindful of potential frustrations with pricing clarity and occasional service inconsistencies. While the food often delivers, the overall experience might not consistently meet higher expectations for ambiance or value, so temper your visit accordingly.
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Verdict: Our expert take on Soma Pizza & Grill
Food (6.7 out of 10)
mentioned by 88% of the guests
When it comes to the food, this spot generally earns its stripes, boasting a good score of 6.7 and a solid customer satisfaction of 70.4%. Many patrons rave about the delicious pizzas, often highlighting their fresh ingredients, great slices, and authentic taste. Popular items like the Philly Cheesesteak and meat lovers pizza also receive high praise, based on 50 positive remarks out of 71 total.
However, not every dish is a home run. Some experiences point to significant issues with pizza quality, describing it as having a burnt crust or rubbery cheese. A few customers also found the food, including the pizza, to be doughy or lacking in flavor, suggesting there's room for improvement in consistency, as noted in 20 negative comments.
Food
71
Reviews
70%
Satisfaction
20
negative
1
neutral
50
positive
Rating distribution
What people like
- Delicious, fresh pizzas
- Great menu variety
- Tasty sides available
What people don't like
- Burnt, rubbery pizza
- Doughy, dry crust
- Lacking pizza flavor
Often praised
- pizzapizza asandwhiches desserts moderately priced and were very Fresh and delicious
- foodThe food here slaps, no cap, on my momma
- freshly madeThe pizza was freshly made as well and looked delicious!
- saladsI believe they serve the best pepperoni pizza in my hood. I also recommend the shrimp and fries, cheeseburgers, and salads. While I usually take my food home, I've enjoyed dining in and watching a game with pizza and a brew.
- sandwichessandwiches desserts moderately priced and were very Fresh and delicious
- Fried Oreosthere Fried Oreos is so good
- NY style slicesnice big NY style slices
- Philly CheesesteakThere philly cheese steak so good
- awesome pizzaserved some awesome pizza
- burgersCan get burgers
Frequently criticized
- pizzaIt's good for a late pinch after the ballgame, but they no longer show prices on the menu because it's not inexpensive. We experienced long wait times to get our order, and on our last visit, the pizza was too cooked and dry. It was better years ago.
- French friesoffer me French fries instead of a Sandwich
- cheeseThe cheese? More like rubber
- crustThe crust? Charred to a crisp.
- doughySuper doughy
- dry bread flavor90% dry bread flavor
- foodtheir food and service reflect this
- food orderedtold they don't have the food i ordered
- hot wingsThese are the hot wings they served me
- ovensthe ovens were definitely cold
If you're in the mood for a casual meal, especially pizza, this place is often a good choice, with many enjoying the fresh options. Just be mindful that consistency can vary, so manage your expectations regarding pizza texture and flavor.
Service (5.2 out of 10)
mentioned by 72% of the guests
When it comes to service, there are definitely some shining moments! Many customers praised the welcoming family atmosphere and found the staff, like Ahmed, to be cordial and friendly, providing excellent service. It seems a quick, convenient experience with attentive staff is often on the menu, with 21 positive remarks highlighting these interactions.
However, the service experience isn't consistently stellar, with 23 negative remarks pointing to areas for improvement. Some encountered unprofessional attitude from staff, particularly the cashier, leading to terrible service and frustrating wait times. This mixed feedback contributes to an overall score of 5.2 and a customer satisfaction of 46.7%, indicating a need for more consistent hospitality.
Service
45
Reviews
46%
Satisfaction
23
negative
1
neutral
21
positive
Rating distribution
What people like
- Friendly, welcoming staff
- Excellent individual service
- Quick, convenient experience
What people don't like
- Unprofessional staff attitude
- Terrible service instances
- Long wait times
Often praised
- serviceMy experience at the restaurant was fantastic! I enjoyed the great food, the great staff, and the great service. I highly recommend checking them out on Instagram @somapizzasf; you'll be very surprised!
- staffMy experience at the restaurant was fantastic! I enjoyed the great food, the great staff, and the great service. I highly recommend checking them out on Instagram @somapizzasf; you'll be very surprised!
- 10 minutesHe said 10 minutes he gave it to me
- AhmedMy first time visiting Soma Pizza was a great experience. I was instantly greeted by Ahmed, who provided excellent service. He was very informative and patient in explaining the menu.
- convenientI prefer going here for lunch when I'm short on time. It's a quick walk from Harrison and very convenient. I usually grab slices and haven't tried the rest of the menu.
- cordial and friendlyextremely cordial and friendly
- family owned/operatedfamily owned/operated, the service was excellent!
- family-owned businessFantastic family owned Business
- local small businessSupport your local small businesses and come give this place a try!
- menupatient in explaining the menu
Frequently criticized
- serviceTheir service in general could be improved
- staffthe girl had no idea what I was talking about
- Pizza AppEspecially, do not order using the Pizza App
- apologiesNo apologies
- attitudeMy experience at this restaurant was very negative due to the service. The cashier was hiding behind the counter and then popped up with an attitude. This interaction was so off-putting that I walked out without ordering and have decided I will never go back.
- cashiercashier was hiding behind the counter then popped up with an attitude
- child workinga child who was 12 years old working behind the counter
- hospitalityPlace needs to work a bit more on the hospitality
- managerThe manager (owner) is looking as if he just woke up
- order accuracyWe ordered three items. We only got two.
If you catch them on a good day, especially with staff like Ahmed, you might have a great experience with quick and friendly service. However, be prepared for potential inconsistencies, as some visits have been marred by long waits and less-than-cordial interactions. It's a bit of a gamble, so manage your expectations.
Ambience (6.4 out of 10)
mentioned by 31% of the guests
Stepping into this spot, many find a genuinely pleasant vibe! Its often described as a cute "family owned restaurant" with a "low-key" atmosphere, perfect for "watching a game" on the "TVs" in a "safe location" with a "low crowd". With 10 positive remarks out of 14, the ambience generally hits the mark, contributing to a solid 71.4% customer satisfaction.
However, not everyone is entirely charmed. Some opinions mention the "store" feeling "sketchy" and express disappointment with the "bathroom condition" and overall "restaurant cleanliness". The ambience scores an average 6.4, suggesting theres room for improvement in these areas, as noted by 4 critical observations.
Ambience
14
Reviews
71%
Satisfaction
4
negative
0
neutral
10
positive
Rating distribution
What people like
- Family owned vibe
- Relaxed, low crowd
- Good for watching games
What people don't like
- Sketchy store feel
- Poor bathroom condition
- Cleanliness concerns
Often praised
- atmospheredid have minors using the register. Food was great and wait time was as normal. - Reviewer Name: Tomas Brito - Review Metadata: {"list":{"list":[{"element":{"element":"Service:3"}},{"element":{"element":"Meal type:Lunch"}},{"element":{"element":"Price per person:$30–50"}},{"element":{"element":"Atmosphere:5"}},{"element":{"element":"Food:5"}}]}}
- TVsYou can order all combinations and specialties of slices at approximately $7 per slice. The atmosphere was low-key with TVs and seating available. The location felt safe, and the low crowd contributed to a relaxed vibe.
- crowdLow crowd so low key
- family owned restaurantMy experience at this restaurant was fantastic! It’s a cute family owned restaurant, and the pizza was one of the best I’ve had in a long time. It was so cheesy and authentic.
- locationSafe location
- nice and cleanThe place is nice and clean.
- seatingYou can order all combinations and specialties of slices at approximately $7 per slice. The atmosphere was low-key with TVs and seating available. The location felt safe, and the low crowd contributed to a relaxed vibe.
- vibes🌟 Mannn I will tell you, back in 2015-2019 this used to be the spot, next to City Nights (hip-hop night club in 08-19), Oracle Park(At&T). It was great vibes, all the TVs were on with Raiders/Niners, Warriors, Giants/As games. Now the place is a shell of its former self; business is hard for all business owners in the city right now currently, but I have hope for them.
- watching a gamereally enjoyed watching a game there
Frequently criticized
- atmosphereIt was great vibes, all the TVs were on with Raiders/Niners, Warriors, Giants/As games. Now the place is a shell of its former self; business is hard for all business owners in the city right now currently, but I have hope for them. I bought a pizza slice, and it was good NGL.
- bathroom conditionthe bathroom condition was disappointing
- restaurant cleanlinessRestaurant was dirty
- storeThe store is sketchy
If you're looking for a relaxed, casual spot to catch a game with a family-owned feel, this place could be a good fit. Just be aware that some guests have noted concerns regarding cleanliness and the general upkeep, which might affect your overall experience.
Value (2.5 out of 10)
mentioned by 28% of the guests
When it comes to value, this spot seems to be a bit of a mixed bag, leaning heavily towards the ouch side. While a couple of folks found the food to be moderately priced and fresh, suggesting the price was reasonable, these positive sentiments are quite rare. With a score of just 2.5, its clear that most diners arent feeling the love for their wallets.
Indeed, the overall customer satisfaction for value sits at a very low 13.3%, indicating significant disappointment. Many customers felt it was a complete waste of money, with terms like not worth it and ridiculous cost popping up frequently. There are also concerns about no prices listed and being charged me $10 for complaints, which certainly doesn't help the perception of fair pricing.
This feedback comes from 12 negative opinions compared to only 2 positive ones, out of 15 total comments.
Value
15
Reviews
13%
Satisfaction
12
negative
1
neutral
2
positive
Rating distribution
What people like
- Moderately priced
What people don't like
- Waste of money
- Not worth it
- No prices listed
Often praised
- moderately pricedmoderately priced and were very Fresh and delicious
- pricePrice is reasonable
Frequently criticized
- $65 pizzait wasn't a $65 pizza
- chargeWhen I expressed this, the staff was rude and offered no apologies. To top it off, the employee claimed he was voiding the sale, but he did not, forcing me to dispute the charge with my bank. The establishment feels sketchy, and there are many better restaurants available in San Francisco.
- charged me $10They charged me $10 for complaining
- costthe cost was RIDICULOUS
- cost of slicesThe pizza lacked any discernible flavor, and the restaurant itself was noticeably dirty. To make matters worse, there were no prices listed, and I was shocked to find that 2 slices cost $16. It felt like a complete waste of time and a waste of money.
- extra large pizzas$84 for 2 extra large pizzas!!
- money backI asked for my money back
- priceMy experience at this restaurant was disappointing. It's good for a late pinch after the ballgame, but they no longer show prices on the menu because it's not inexpensive. We experienced long wait times to get our order, and on our last visit, the pizza was too cooked and dry.
- prices listedNo prices listed
- salevoiding the sale. He didn't
If youre looking for good value, this might not be your best bet, as many customers felt the cost didnt match the experience. Proceed with caution, especially if transparent pricing and feeling like you got your money's worth are important to you.
How are the prices at Soma Pizza & Grill?
You’re looking at roughly 21 $ per person – reported by 21 diners. That puts it in the $21–$30 category. For a Pizzeria, it’s comfortably mid-range: not a steal, but not bank-breaking either.
Most guests tend to spend in the 11 – 30 $ range, showing a nice mix of options around the average.
Here’s a quick look at what guests spend per person, based on the latest 21 reviews.
How this Pizzeria’s value for money compares to similar spots in San Francisco.
For a Pizzeria in San Francisco, we think this pricing feels quite fair. It offers a good balance for those looking for quality without breaking the bank.
Customer Reviews: what people think about Soma Pizza & Grill
Visit Type
- Casual Outing
Group Type
- Family
Group Size
- Small Group
Service Type
- Dine-in
Meal Type
- Dinner
9
Fantastic Family Business with Great Slices!
My experience at this family-owned business was fantastic. I stopped by for an after-dinner slice as a late-night snack to share and was pleasantly surprised by the welcoming family. My man Mo, best of luck to you!
The great slices were so good that, as you can see from the photos, we devoured them before taking pictures!
- family-owned business9
- welcoming family10
- great slices10
Visit Type
- Quick Meal
Service Type
- Dine-in
7
Nostalgic Pizza Spot, Needs Atmosphere Boost
My experience at this restaurant was a mix of good food and a decline in atmosphere. The young lad who took my order and made my pizza did an excellent job. 🌟 Mannn I will tell you, back in 2015-2019 this used to be the spot, next to City Nights (hip-hop night club in 08-19), Oracle Park(At&T).
It was great vibes, all the TVs were on with Raiders/Niners, Warriors, Giants/As games. Now the place is a shell of its former self; business is hard for all business owners in the city right now currently, but I have hope for them. I bought a pizza slice, and it was good NGL.
However, I was worried because when business is slow, you could easily get a not-so-fresh slice. ⚠️‼️ I'm writing this review in hopes they get the atmosphere up to how it used to be.
- pizza8
- young lad9
- vibes9
- atmosphere2
Visit Type
- Delivery
Group Type
- Couple
Group Size
- Couple
Service Type
- Takeout
Meal Type
- Dinner
1
Child Labor Concerns and Order Errors
My wife and I visited tonight to pick up our order. We were surprised to find a child who was 12 years old working behind the counter. We ordered three items but only received two.
This is absolutely unacceptable, and we will be reporting this. Anyone else who sees this should also report it. Child labor laws are in place for a reason, and they were clearly not being followed.
We have three children of our own, and this child was definitely not 16; he couldn't have been more than 12.
- child working1
- order accuracy2
Visit Type
- Quick Meal
Service Type
- Dine-in
Wait Time
- Short (6–15 min.)
1
Terrible Service and Food Issues
My experience at this restaurant was extremely disappointing. Twice I've gone in there, paid money, and after sitting for 10 to 15 minutes, I was told they didn't have the food I ordered. On the most recent visit, they attempted to offer me French fries as a substitute for a sandwich, which was not a reasonable alternative.
When I expressed this, the staff was rude and offered no apologies. To top it off, the employee claimed he was voiding the sale, but he did not, forcing me to dispute the charge with my bank. The establishment feels sketchy, and there are many better restaurants available in San Francisco.
- food ordered1
- French fries2
- staff1
Visit Type
- Quick Meal
Service Type
- Takeout
1
Terrible Experience, Avoid This Place
My experience at this restaurant was extremely disappointing. The place seems to be on its last leg, and both the food and service reflect this dire situation. I strongly advise against believing the advertised 3.
8 stars; it's a complete fabrication. Specifically, I had a terrible experience ordering through the Pizza App for pickup. Upon arrival, the ovens were noticeably cold.
The staff, consisting of family members (siblings, cousins, and mother), seemed overwhelmed and disorganized. The manager, who appeared to be the owner, looked disheveled and unkempt, yawning and stretching, giving the impression he needed a bath. After tasting the first slice, which was freezer-burnt, I requested a refund.
To my shock, I was charged $10 for complaining and because I had eaten a slice, they claimed the pizza had to be discarded. The teenager at the counter was adamant, stating, 'We make our pizzas fresh' and 'Some people don't like it, but we don't like it when people say our pizza tastes bad. ' I urge you not to eat here.
- food1
- service1
- Pizza App1
What Soma Pizza & Grill offers
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Children
- Good for kids
- High chairs
Popular for
- Dinner
- Lunch
- Solo dining
Offerings
- Quick bite
- Coffee
Dining options
- Dinner
- Seating
- Lunch
Service Options
- No-contact delivery
- Dine-in
- Delivery
Pets
- Dogs allowed outside
Atmosphere
- Casual
FAQs
Can you make reservations and what dining options are available at Soma Pizza & Grill?
Yes, Soma Pizza & Grill accepts reservations, making it easy to plan your visit. You can enjoy both lunch and dinner here, with comfortable seating available for your dining experience.
Is Soma Pizza & Grill suitable for families with children, and can you bring pets?
Absolutely! Soma Pizza & Grill is good for kids, offering high chairs for the little ones. If you’re bringing your furry friends, dogs are allowed in the outside seating areas.
How does Soma Pizza & Grill rate overall?
Soma Pizza & Grill has an overall Restaurant Score of 5.8 and Customer Satisfaction of 57.2%. Food (6.7) is a strong point, but Value (2.5) is a significant concern, with Ambience (6.4) and Service (5.2) being average.
What food items are recommended at Soma Pizza & Grill?
Many customers recommend the freshly made pizza, particularly the NY style slices. Other popular choices include the Philly Cheesesteak and Fried Oreos.
What are the main drawbacks of dining at Soma Pizza & Grill?
Key drawbacks include ridiculous pricing and no prices listed, along with concerns about restaurant cleanliness. Some patrons also experienced attitude from staff and order accuracy issues.