Señor Pancho - Reviews

I stop by when I’m in the area. The last 3 times I ordered sour cream inside the burrito, I get charged, and they forget the sour cream. Every time. Ordered a BRC burrito with sour cream, paid $11. 75, they gave me a BRC with carne asada. I would excuse one time messing up but paying extra and not getting what you want is crazy. Asked for green salsa. Gave me no salsa.

I ordered to go and this has to be the nastiest Mexican food in San Diego : (I should’ve listened to the other reviews. The enchiladas are literally can sauce. The carne asada fries literally stank like they went bad.

I love Panchos, but the worker at the window was really mean. We just wanted to know the price breakdown.

I'm on a mission to find the best California Burrito in San Diego, and this was my 28th attempt at Señor Pancho Fresh Mexican Grill. The burrito itself was on the smaller side. While the meat tasted good, it came with fries, cheese, and a creamy sauce that I perceived as sour cream, but notably no guacamole. There wasn't much filling, making it feel a bit light compared to other burritos in San Diego, which are often so large they're hard to finish. The price was slightly higher than the city average, and there was an additional small card fee. My overall rating for the burrito was 2 out of 10. Regarding service, the staff was friendly, but there was a delay in taking my order. The convenience of ordering and picking up from your car via the drive-thru was a plus. The atmosphere attempted a Mexican vibe with Spanish radio and decor, but it felt superficial. Both service and atmosphere received a 2 out of 10. An update after posting my initial review: A representative messaged me, claiming the sauce was a cream sauce. I found their tone disrespectful and their inability to handle constructive criticism poor. If it truly wasn't a cream sauce, then what was put in my burrito was awful, as it tasted exactly like one.

My experience at this restaurant was extremely negative. I paid $9. 16 for bean burritos, and the staff member accused me of not giving him a dollar because he saw me watching him pocket it. I then paid him an additional dollar and decided to get a refund. I witnessed him do the same thing to two other people. I will never go back to this place that tries to rip people off.

My experience at this restaurant was quite disappointing. I ordered the carne asada nachos, but I was given pollo asada instead. When I pointed out the mistake, the staff member refused to provide a new order or a refund, which was a horrible experience. Additionally, the nachos I received were very dry at the bottom.

I visited this restaurant on a Wednesday with my friend and family. While the food was bomb, the overall experience was horrible. The drive-in was a bit confusing, but that was manageable. The main issue arose when we were paying at the window. The older gentleman with glasses became aggressive when we asked for extra salsa, stating, “we don’t even know how many I gave you & your asking for more. ” Despite my friend offering to pay for more, he insisted it wasn't the point and demanded we specify the exact quantity. This interaction was incredibly weird and uncomfortable. Given the expensive food and the unacceptable customer service, I'm unlikely to return or recommend this place.

I've been here a million times, and usually, the burritos are enormous. However, this time, my machaca burrito was only a few bites. I had hardly eaten all day and was really looking forward to a big burrito. Because of this experience, I won't be going back for a long while.

This was my first time at this restaurant, and I can definitively say I will never be returning. The food was terrible, honestly the worst taco shop I've ever been to. I had to throw it away because it made me sick, and I even puked. To make matters worse, the workers appeared to be drunk or drugged up, and the cashier had a terrible attitude 🤦‍♂️.

My experience at this taco shop was extremely negative. I ordered the hot cheeto burrito and it was SUPERRR watery, with everything falling apart. The burrito tortilla was raw. I also ordered a chicken quesadilla, which looked soo disgusting. All of this nasty food cost $26. I do not recommend wasting your time here.