Highlights
- Sports
- Great tea selection
Reviews
Satisfaction
The restaurant Rock is a Japanese Restaurant located in the vibrant South of Market neighborhood of San Francisco. You can enjoy a casual and cozy atmosphere here, perfect for catching a game with its sports highlight.
Whether you’re looking for a quick lunch, a delightful dinner, or even catering for an event, this spot has you covered. With options for dine-in, takeout, and delivery, you can experience their offerings however you prefer.
Rock offers a dining experience where the food often stands out, with many appreciating the quality and generous portions. Guests frequently commend the service, noting staff are often friendly and efficient, ensuring meals arrive promptly.
It’s a spot where culinary satisfaction seems to be a consistent highlight for many. However, some experiences at Rock suggest areas for attention.
While many find the pricing reasonable, a few consider it overpriced. Concerns have also surfaced regarding the cleanliness of certain areas, particularly the bathrooms, which can detract from the overall visit.
Reviews
Satisfaction
negative
neutral
positive
Overall, Rock earns a solid 7.5, reflecting a generally positive dining experience, with customer satisfaction sitting at a good 76.2%. This assessment draws from 244 customer remarks, with 186 positive observations outweighing 46 negative ones.
Guests particularly praise the attentive Service (8.1), often described as fast and friendly. The Food (7.6) also receives strong approval, with many enjoying the quality and variety.
While the culinary offerings and hospitality shine, other aspects present a more mixed picture. The Value (6.9) is generally considered good, though some find it a bit steep.
The Ambience (6.4) registers as average, with some appreciating the cozy environment or a unique neighborhood cat, while others note issues with cleanliness in certain areas.
Rock presents a generally positive dining option, earning a solid 7.6 recommendation score. It’s a place where you can often expect well-prepared dishes and attentive service, making it a reliable choice for many.
However, be mindful that some aspects, particularly cleanliness and occasional service delays, might not always meet expectations. If you prioritize fresh food and good service, Rock is certainly worth considering.
Just manage your expectations regarding the overall ambiance and be prepared for potentially higher prices. It’s a spot that delivers on its core offerings, but with a few minor caveats to keep in mind.
When it comes to the food here, many diners are quite pleased! With a good score of 7.6 and a good customer satisfaction rate of 78.9%, its clear theres a lot to love. Out of 142 total comments, 112 praise the delicious flavor, generous portions, and fresh ingredients, highlighting a wide variety of tasty options from sushi to teriyaki.
However, not everyone has had a perfect culinary journey, with 23 negative remarks. Some guests have unfortunately encountered issues like poor food quality, old rice, or even alarming discoveries such as bones in sashimi. There have also been concerns about food safety, including mentions of food poisoning, which are certainly deal-breakers for some.
Reviews
Satisfaction
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Overall, if youre looking for a place with a wide variety of fresh, flavorful dishes and generous portions, its definitely worth a try. Just be mindful that a few guests have reported inconsistencies in food quality and some serious concerns regarding freshness and safety.
When it comes to service, this spot generally hits the mark! With a solid score of 8.1 and a customer satisfaction rate of 83%, its clear most diners have a good experience. Many of the 39 positive remarks highlight the friendly and welcoming staff, timely food arrival, and attentive waiters and waitresses, making for a pleasant visit.
However, its not entirely without its hiccups. Out of 47 total comments, 7 did point out some areas for improvement. A few guests mentioned the service being a bit slow or experiencing longer wait times for their food.
While most staff received praise, a couple of opinions noted some waitresses were not up to par.
Reviews
Satisfaction
negative
neutral
positive
Overall, you can expect good service here, with a friendly and efficient team. While there might be an occasional wait, the positive experiences far outweigh the minor delays, making it a worthwhile visit.
When it comes to ambience, this spot offers a mixed bag, landing an average score of 6.4 with a customer satisfaction of 57.9%. Many guests appreciate the cozy atmosphere, calm vibe, and the great city views from the large windows. Plus, the presence of a cute restaurant cat adds a unique charm, making for 22 positive remarks out of 38 total.
However, there's definitely room for improvement, as 13 negative comments highlight some significant issues. Guests have noted cleaning problems, including dirty windows, sticky floors and tables, and particularly unclean bathroom areas. These aspects can unfortunately detract from an otherwise pleasant environment.
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Satisfaction
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positive
If a unique, cozy vibe with a friendly feline and nice views is your priority, you might enjoy this place. However, if cleanliness, especially in the restrooms, is a dealbreaker for you, you might want to consider other options.
When it comes to value, this spot generally hits the mark with a 6.9 score, indicating a good experience. Customers are quite happy, with satisfaction at a solid 76.5%. Many folks found the price and portion size to be reasonable, especially for San Francisco, with 13 positive remarks highlighting the cost as correct and even affordable.
However, its not all sunshine and rainbows, as a few voices (3, to be exact) felt differently. Some customers mentioned feeling like they were getting ripped off or that certain items were overpriced. While the overall sentiment is positive, these comments suggest that price' can sometimes be a sticking point for a small number of diners.
Reviews
Satisfaction
negative
neutral
positive
If you're looking for good value, especially considering SF pricing, this place generally delivers. Most diners find the prices fair for the quality and portion sizes. However, be mindful that a few experiences suggest some items might feel a bit steep.
You’re looking at roughly 34 per person – reported by 57 diners. That puts it in the $31–$40 category. For a Japanese Restaurant in San Francisco, it’s comfortably mid-range: not a steal, but not bank-breaking either.
Interestingly, while the average is 34, many guests actually spend a bit less, with a good number falling into the $21–$30 and even $11–$20 ranges. This suggests a nice spread of options, from more budget-friendly bites to slightly more premium experiences.
Here’s a quick look at what guests spend per person, based on the latest 57 reviews.
See how this restaurant’s value stacks up against similar spots in San Francisco.
Overall, we think the pricing feels quite fair for a Japanese restaurant in San Francisco, especially given the variety of spending options available. Its a good spot if youre looking for quality without necessarily breaking the bank.