oChef » RAW Sugar Factory – San Francisco » RAW Sugar Factory – San Francisco – Reviews

RAW Sugar Factory - Reviews

530 Valencia St, 90110 San Francisco
All reviews at a glance
466

Reviews

60.7%

Satisfaction

144

negative

39

neutral

283

positive

What people say about RAW Sugar Factory

Visit Type
  • Food Exploration
Service Type
  • Dine-in
Meal Type
  • Breakfast
Erika
Review date: 10/12/2025
3
Disappointing Breakfast, Nice Ambiance
This restaurant, which is the same as Krua Thai, might serve better Thai food, but I wouldn't recommend it for breakfast. My experience with the french toast was the worst I've ever had; it resembled pan-fried focaccia dusted with cinnamon. The souffle pancake was similarly disappointing. However, the interior was nice, and the service was good. It wasn't too busy for a Sunday afternoon.
  • interior8
  • service8
  • Thai food6
  • french toast1
  • souffle pancake2
Price per Person
  • $21–$30
Visit Type
  • Regular Visit
Group Type
  • Couple
Group Size
  • Couple
Service Type
  • Dine-in
Jan C.
Review date: 08/31/2025
2
Disappointing Menu Changes at Raw Sugar Factory
It is with a heavy heart that I feel I need to warn patrons about the changes to the menu at Raw Sugar Factory. I have been living in SF for over 10 years and have many fond memories of delicious food. I always ordered the California omelet, which, plus the super thin hash brown, were a signature for me and rare among the SF brunch circuit. Unfortunately, times change. They have since moved locations a year ago, and the menu changed a lot. I was there earlier this morning, and boy was I disappointed. I got my usual, and I don't think I have been so disgusted with an omelet in my life. I wish this was hyperbole, but alas, it is not. The "meat" in the omelet was ground and had a weird flavor to it. I couldn't put my finger on why, but it was not good. The tomato slices inside were overcooked and down right revolting. My partner tried it and confirmed it did not taste good. For what it is worth, my partner got a benedict and said it was fine. I for one will not be coming back. RIP thin hash browns.
  • benedict6
  • California omelet2
  • super thin hash brown1
  • weird flavor2
Price per Person
  • $31–$40
Visit Type
  • Casual Outing
Service Type
  • Dine-in
Meal Type
  • Dinner
Wait Time
  • Immediate (0–5 min.)
Tanya H.
Review date: 08/26/2025
3
Overpriced Food, Poor Service
My experience at this restaurant was mixed. The place was clean and spacious, which was a positive aspect. However, the food was WAY over priced for the servings provided. To make matters worse, when I forgot my leftovers, the waiter had already thrown them away within 5 minutes. He didn't even mention I had left my food after I went to the bathroom before leaving the restaurant. Considering the high cost of the food, I expected better attention to detail. I wouldn't recommend it for the price.
  • clean and spacious8
  • food3
  • servings3
  • left overs2
Service Type
  • Dine-in
Dan C.
Review date: 08/03/2025
2
Disappointing Curry and Service
My experience at this restaurant was disappointing. The food was just okay, and the special curry was particularly bland. The service was also poor, which left me feeling bummed that my expectations weren't met.
  • food4
  • special curry2
  • service2
Price per Person
  • $11–$20
Visit Type
  • Quick Meal
Service Type
  • Dine-in
Wait Time
  • Immediate (0–5 min.)
Noise Level
  • Moderate
Sam
Review date: 08/03/2025
8
Fresh Chicken Fries, Amazing Atmosphere
My experience at the restaurant was largely positive. I ordered the Chicken Fries and they arrived incredibly fresh and hot, ready to eat. The accompanying sauce was really good, though my only minor complaint was that there wasn't quite enough of it. Additionally, the chicken itself was a little dry. Despite these small points, overall everything was really good, and the atmosphere is truly amazing.
  • Chicken Fries8
  • sauce7
  • atmosphere10
  • chicken4
Price per Person
  • $11–$20
Visit Type
  • Food Exploration
Service Type
  • Dine-in
Wait Time
  • Immediate (0–5 min.)
Noise Level
  • Moderate
Natalie S.
Review date: 08/03/2025
9
Amazing Food and Friendly Staff!
My experience at this restaurant was fantastic. The staff were incredibly attentive and friendly, contributing to a wonderful atmosphere. The food was amazing, and I highly recommend trying the spicy wasabi mayo fries – they are a must-try if you visit this place.
  • staff10
  • food10
  • spicy wasabi mayo fries10
Price per Person
  • $21–$30
Visit Type
  • Food Exploration
Service Type
  • Dine-in
Kateryna R.
Review date: 08/03/2025
6
Tasty but Overpriced and Small Portions
My experience at the restaurant was mixed. While the food was tasty overall, some of the fruit was very overripe and mushy. Additionally, the portions were too small for the high cost.
  • food7
  • fruit3
  • portions4
  • cost4
Price per Person
  • $21–$30
Visit Type
  • Food Exploration
Group Type
  • Couple
Group Size
  • Couple
Service Type
  • Dine-in
Kevin H.
Review date: 07/24/2025
9
Amazing Breakfast and Brunch Spot
My experience at this restaurant was amazing! It's a fantastic spot for both breakfast and brunch. The service was great, and the food was perfectly cooked with so much flavor. I also loved the stylish interior design. I highly recommend the chicken & waffles, chicken apple sausages, pancakes, and avocado Benedict. 👌🏼
  • breakfast9
  • brunch9
  • service9
Visit Type
  • Casual Outing
Group Type
  • Family
Group Size
  • Small Group
Service Type
  • Dine-in
Wait Time
  • Long (31+ min.)
Preppa
Review date: 05/17/2025
2
Unacceptable Wait Time and Service Issues
Girl byeeee, I've been waiting for 1 hour for my food. Everyone around us who got here after us received their food first. I am still waiting for my food as we speak. I ordered waffles, and they said they didn't think they had chocolate chips, but this is a candy store, and other items on the menu have chocolate chips. Also, my daughter ordered an ocean blue drink, and she got lung cancer from the smoke.
  • waiting time1
  • food2
  • ocean blue drink1
Price per Person
  • $21–$30
Visit Type
  • Quick Meal
Service Type
  • Dine-in
Meal Type
  • Lunch
Susanne S. Z.
Review date: 05/14/2025
10
Amazing Food and Friendly Staff!
My experience at this restaurant was great from start to finish. The staff were super friendly, and the menu was easy to comprehend. The restaurant itself was so nice! I was impressed with the big portion sizes and the food was amazing. I would absolutely go back.
  • staff10
  • menu8
  • restaurant9

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