oChef » Queenstown – San Diego » Queenstown – San Diego – Reviews
Queenstown - Reviews
4545 La Jolla Village Dr #9028, 92122 San Diego
All reviews at a glance
560
Reviews
67.7%
Satisfaction
155
negative
26
neutral
379
positive
What people say about Queenstown
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Service Intent
Service Type
Group Type
Group Size
Meal Type
Wait Time
Noise Level
Price per Person
Price per Person
- $1–$10
Service Intent
- Quick Meal
Service Type
- Dine-in
Meal Type
- Lunch
Wait Time
- Moderate (16–30 min.)
1
Rude Staff, Manager Dismissed Us
My experience at this restaurant was extremely negative. We were told there would be a 10-minute wait for a table, but after 20 minutes, other patrons were seated ahead of us. When we questioned this, the security person was rude with attitude.
We asked to be seated and for the manager to come over to discuss the issue discreetly. The security person continued to be difficult, and when we finally met the manager, we were told to leave. This place has serious issues with service, and they clearly didn’t care about resolving our concerns.
I will never go back.
- security person1
- manager1
- service1
Price per Person
- $21–$30
Service Intent
- Food Exploration
Service Type
- Dine-in
Meal Type
- Lunch
9
Amazing Veggie Wrap at Queenstown!
If you're vegan and struggle to find tasty, wholesome food in San Diego, go to Queenstown in UTC/La Jolla and order the veggie wrap. O. M.
G. It was smooth and crunchy at the same time, and my mouth did a happy dance! I was told not to say anything to the chef, but I don't care if his ego is the size of Montana.
It. was. amazing.
- veggie wrap10
- food9
- chef8
Service Intent
- Regular Visit
Service Type
- Dine-in
Wait Time
- Long (31+ min.)
1
Terrible Service and Managerial Issues
We’ve eaten at this restaurant over a dozen times and have never had such a bad experience as today. We waited for over 10 minutes for our waiter to address the table and to take our order. It was very slow, even with only 6-7 tables occupied.
I asked for a different waiter, explaining that it’s ridiculous to wait that long. The waiter then threw a temper tantrum when I asked to switch and told us to leave. On a Yelp review, their owner claimed things escalated because of profanity, but in reality, they escalated because their “manager” got his feelings hurt and told us to leave.
Had he switched us servers, things would have never gotten that far. I understand standing up for your staff, but at the same time, you should probably ask yourself who the hell you put in managerial positions if they have zero clue how to handle things. Plain and simple, service was EXTREMELY slow, a request to switch servers hurt the manager's feelings, and he kicked us out.
Of course, that’s going to make someone angry. Maybe it’s the “manager” that should be taught how to handle things instead of trying to blame things on unhappy customers. Take accountability.
- waiter1
- manager1
- service1
Price per Person
- $21–$30
Service Intent
- Quick Meal
Service Type
- Dine-in
Meal Type
- Lunch
Noise Level
- Quiet
9
Convenient Mall Dining Experience
My experience at this restaurant was great. It's conveniently located within the UTC Mall, making it a perfect spot to refuel while shopping. The atmosphere was rated a 5, the service a 5, and the food a 5.
The noise level was quiet, making it easy to talk. We visited for lunch, and the price per person was between $20–30. We enjoyed the outdoor patio seating.
- restaurant location9
- atmosphere10
- service10
Price per Person
- $21–$30
Service Intent
- Quick Meal
Group Type
- Friends
Group Size
- Small Group
Service Type
- Dine-in
Meal Type
- Lunch
Noise Level
- Quiet
6
Dry Chicken BLT, Nice Atmosphere
I ordered the chicken BLT, which was made with dark chicken meat that was unfortunately dry. I was expecting white meat. On a positive note, the atmosphere was nice and the prices were reasonable.
- atmosphere7
- prices7
- chicken BLT3
- dark chicken meat3
Price per Person
- $21–$30
Service Intent
- Casual Outing
Group Type
- Friends
Group Size
- Couple
Service Type
- Dine-in
Meal Type
- Dinner
Noise Level
- Quiet
3
Good food, poor service
I came here for happy hour with a friend. Although the restaurant was almost empty, we felt like a huge inconvenience and I’ve never felt so unwelcome. The food was good and the atmosphere is nice.
It’s a shame the staff is so rude. I will never return.
- food7
- atmosphere7
- staff1
- unwelcome1
Price per Person
- $21–$30
Service Intent
- Food Exploration
Service Type
- Dine-in
Meal Type
- Dinner
Noise Level
- Quiet
9
Cozy Gem with Amazing Food
My experience at this restaurant was overwhelmingly positive. It's a lovely place that feels warm and cozy, complemented by great music in the background. The food was amazing; I particularly enjoyed the wagyu burger and lamb.
Overall, it was a very good find for a delicious meal in a comfortable place.
- place9
- music8
- food10
Price per Person
- $21–$30
Service Intent
- Food Exploration
Service Type
- Dine-in
Noise Level
- Moderate
8
Mall Dining: Beet Salad Missed the Mark
My experience at this restaurant, located in the mall, was a bit of a mixed bag. I opted for the beet salad with ahi, which unfortunately wasn't the best choice. Based on what others ordered, the chicken pot pie and the lamb burger seemed like more satisfying options.
The atmosphere and service were both excellent, rated 5 out of 5, and the food received a 4 out of 5. There was plenty of paid parking available, and the noise level was moderate.
- chicken pot pie8
- lamb burger8
- atmosphere10
- beet salad with ahi3
Service Intent
- Casual Outing
Service Type
- Dine-in
8
Great Food and Service, Missing Drinks
My experience at this restaurant was sweet as eh bro! I had great service and food, and the atmosphere was also rated 5/5. However, I was disappointed that Steinlager or L&P were not available.
Despite this, thanks for a great feed bro.
- service10
- food10
- atmosphere10
- Steinlager3
- L&P3
Price per Person
- $21–$30
Service Intent
- Food Exploration
Service Type
- Dine-in
Meal Type
- Lunch
Noise Level
- Quiet
9
Best Classic Burger Ever!
I was initially looking for Korean food, but it was too crowded, so I walked around and found this place. It's quite pleasant. I ordered a hamburger, and it was truly delicious.
I can't recall the last time I enjoyed a burger this much, and it was just the classic one. I wasn't planning to write a review, but it was so good that I didn't want to miss the chance to comment. I also ordered unsweetened iced tea, which was also very good.
I noticed they have other slushy drinks with chili. I was in a hurry, so I couldn't enjoy more things, but it's truly a very, very good place. I hope they don't lower the quality of the food.
The service was great; definitely the best hamburger I remember.
- hamburger10
- classic hamburger10
- iced tea8
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