Highlights
- Great dessert
- Great coffee
- Great tea selection
oChef » Pomegranate – San Francisco
Pomegranate - San Francisco
Photo from Pomegranate
Pomegranate at a glance
San Francisco Fisherman’s Wharf
- ☕ Café
$$
Price per Person $11–$20
mentioned by 59 of the guests
#2230 out of 2403 places to eat in San Francisco
#147 Café out of 162 in San Francisco
Average
5.6 out of 10
Food
Service
Ambience
Value
375
Reviews
50.7%
Satisfaction
Often praised
- Cozy atmosphere
- Delicious coffee
- Friendly staff
Frequently criticized
- High prices
- Cleanliness issues
- Poor service
The cafe Pomegranate in San Francisco’s vibrant Fisherman’s Wharf neighborhood offers a delightful escape. You’ll discover a cozy and casual spot perfect for a quick bite or a relaxing break.
Known for its great dessert, you can indulge your sweet tooth here. Enjoy the trendy atmosphere while sipping on excellent coffee or exploring the impressive tea selection.
It’s an ideal place to unwind, whether you’re dining in, grabbing takeout, or enjoying the outdoor seating.
Overview: Introducting Pomegranate
Pomegranate offers a mixed experience, balancing a generally pleasant atmosphere with some notable drawbacks. Many appreciate its cozy feel and friendly staff, making it a comfortable spot for a quick bite or coffee.
However, some visitors have found issues with the overall cleanliness and the quality of certain food items. The perception of value also varies, with some finding prices reasonable while others feel they are too high for what’s offered.
Average
5.6
out of 10
375
Reviews
50.7%
Satisfaction
171
negative
14
neutral
190
positive
Pomegranate achieves an overall Restaurant Score of 5.6, placing it squarely in the average category. This is reflected in a Customer Satisfaction rate of 50.7%, indicating a mixed reception among its patrons.
With 375 customer opinions, the feedback provides a comprehensive view of the establishment. Looking closer at the specifics, Ambience (6.4) is generally well-regarded, often described as pleasant and comfortable.
Food (5.9) and Service (5.6) also land in the average range. However, Value (3.2) stands out as a significant concern, frequently cited as poor due to perceived high prices and payment issues, with 190 positive and 171 negative comments contributing to these insights.
What people like
- Cozy atmosphere
- Delicious coffee
- Friendly staff
What people don't like
- High prices
- Cleanliness issues
- Poor service
Pomegranate presents itself as a spot with potential, particularly if you’re seeking a pleasant environment and a good cup of coffee. However, be mindful of the pricing and the occasional lapses in cleanliness or service.
It’s a place that could hit the mark for a casual visit, but might not consistently impress. With a Recommendation Score of 5.7, Pomegranate falls into a middle ground.
It’s worth considering if you’re in the area and prioritize a comfortable setting, but temper your expectations regarding overall value and consistent quality. It might be a good choice for a quick coffee, but perhaps not for a full meal.
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Verdict: Our expert take on Pomegranate
Food (5.9 out of 10)
mentioned by 91% of the guests
When it comes to the food, opinions are a bit of a mixed bag, with a score of 5.9 putting it squarely in the average category, and customer satisfaction at 55.6%, indicating a mixed experience. Many guests, across 110 positive remarks, raved about the delicious coffee and sandwich combos, breakfast options, and the quality of pastries and sourdough bread. However, with 81 negative comments out of 198 total observations, some found issues.
Complaints often centered on burned steamed milk in coffee, stale pastries, cold breakfast sandwiches, and generally awful tasting coffee, suggesting inconsistency in quality and preparation.
Food
198
Reviews
55%
Satisfaction
81
negative
7
neutral
110
positive
Rating distribution
What people like
- Freshly made breads
- Delicious coffee
- Great pastries
What people don't like
- Stale, cold pastries
- Awful coffee taste
- Poor quality sandwiches
Often praised
- coffeeThe baristas are very professional and friendly. The most delicious coffee is made by barista Alisa; she’s very attentive to details of your order and her coffee is always a treat to look forward to. Highly recommend to check out Pomegranate.
- foodWe stayed in the hotel around the corner and made this our morning breakfast spot every day. Everything we tried was excellent. The (I assume owner/s) were, as one review mentioned, a little lacking on customer smiles, but over time they grow on you and they are always professional.
- breakfasta nice place to go for a quick and small breakfast!
- pastriesMy experience was at a bakery that's a bit off the beaten path, located on a small side street. They offer freshly made breads, croissants, and pastries, among other items. Everything was delicious!
- sandwichesMy experience was at a good and cheap bakery located in an otherwise expensive harbor town. The sandwiches tasted good and were well-filled.
- croissantMy experience at the cafe was very positive. I enjoyed a very tasty cappuccino and an amazing creamy croissant. The cafe also had nice music, contributing to a pleasant atmosphere, and the excellent service made the visit even better.
- croissantsMy experience was at a bakery that's a bit off the beaten path, located on a small side street. They offer freshly made breads, croissants, and pastries, among other items. Everything was delicious!
- bagelBagel (with salmon and cream cheese) and croissant were nice and soft
- breadGreat bread!
- cappuccinoMy experience at the cafe was very positive. I enjoyed a very tasty cappuccino and an amazing creamy croissant. The cafe also had nice music, contributing to a pleasant atmosphere, and the excellent service made the visit even better.
Frequently criticized
- coffeeI wouldn't even consider it a cafe; it felt like a hastily assembled coffee shop with a few tables and random photos on the walls. To add to the disappointment, the price was insane for two cold breakfast sandwiches and a lukewarm coffee. The wait time for this was over 30 minutes.
- foodcoffee and food was very expensive and not good
- pastriesThe pastries are not worth the money
- breadI initially thought this was a bakery, but it was clearly just a refrigerator with poor quality ingredients. You're better off getting bread from 7-11. I would skip this place.
- croissantThe croissant was cold and too firm, unfortunately also fade.
- double espressoordered a double espresso but instead was served a cup of brewed coffee
- food qualitystale, dry, tasteless
- iced lattethere was no coffee in it at all. Just milk and some hazelnut syrup
- ingredientsMy experience at this restaurant was extremely disappointing. There were neither ingredients to make anything, nor any service. This place feels like a failed rebranding attempt, similar to Pomegranate.
- qualityGo elsewhere! Even for expensive SF standards, this place is far too pricey for the quality and portion sizes. I had a microwaved egg, a slice of bread with avocado for $11, and bad coffee.
If you're looking for a quick bite and a decent coffee, especially their sourdough or pastries, it might be worth a try. However, be prepared for a potentially inconsistent experience, particularly with some of the more complex food items or coffee preparations.
Service (5.6 out of 10)
mentioned by 61% of the guests
It seems the service here is quite a mixed bag, with a 5.6 score indicating its pretty average, and customer satisfaction sitting at a mixed 49.4%. Out of 87 customer remarks, theres a near-even split, with 43 positive and 41 negative comments. Many customers praise the professional and super friendly staff, often highlighting excellent service and hospitality from individuals like host Marina and barista Alisa who are attentive to details of your order.
It sounds like when service is good, it's truly welcoming and accommodating. However, a significant number of experiences point to slow service, rude or unprofessional staff, and frustrating communication failure, sometimes due to language barriers. Some found the attitude of the staff to be a real drawback, making visits less enjoyable.
Service
87
Reviews
49%
Satisfaction
41
negative
3
neutral
43
positive
Rating distribution
What people like
- Friendly, professional staff
- Attentive to details
- Welcoming hospitality
What people don't like
- Slow, rude service
- Communication issues
- Unprofessional staff attitude
Often praised
- serviceI enjoyed a very tasty cappuccino and an amazing creamy croissant. The cafe also had nice music, contributing to a pleasant atmosphere, and the excellent service made the visit even better.
- staffMy experience at this fantastic coffee spot was great. Everything was excellent: the tasty coffee, the cozy atmosphere, and the friendly staff. I highly recommend it!
- customer serviceMy experience at Pomegranate coffee shop was wonderful. I received grate customer service and enjoyed the very warm atmosphere. I really appreciate the time we spent there and I enjoyed my coffee.
- MarinaMarina, always leave a smiles on customers faces
- RozaI visit this place all the time, and it never disappoints! The coffee is always top-notch, and Roza makes the absolute best coffee. Highly recommend!
- accommodationsMy experience at this restaurant was literally the cutest. The lady behind the counter was so sweet and made insane accommodations for me, even with a complicated order. The food was great too :)
- barista Alisabarista Alisa, she’s very attentive to details
- barista MarinaI buy 4 times a week and am very pleased with the quality of customer service. It’s especially nice when the barista Marina every time tries to take into account all my wishes for making coffee - and for coffee lovers this is very important. The food is always fresh and tasty.
- baristasBaristas are very professional and friendly
- details of your orderThe baristas are very professional and friendly. The most delicious coffee is made by barista Alisa; she’s very attentive to details of your order and her coffee is always a treat to look forward to. Highly recommend to check out Pomegranate.
Frequently criticized
- servicethe service leaves much to be desired. Friendliness is clearly not a priority here!
- refundThat refund never came through
- staffMy experience at this café was very unpleasant. There were clear communication problems, which can happen, but instead of trying to help or clarify, the staff made fun of us and treated us with disrespect. We felt ridiculed rather than welcomed.
- ServiceWhen I asked, she said she uses drip coffee only for iced drinks
- Service staffServicekraft überfordert
- attentionLástima de la atención
- attitude of the staffBat attitude, the guy after I order my espresso
- cashiercashier did not understand, so we had to clarify
- coffee roastHe couldn't explain what kind of roast the shop served
- communication failuretorturous experience of communication failure
If youre lucky, you might encounter the wonderfully "super friendly" and "professional" staff that many rave about, making your visit a delight. However, be prepared for the possibility of "slow service" or "communication issues" that could dampen your experience. Its a bit of a gamble, but the positive interactions sound genuinely great.
Ambience (6.4 out of 10)
mentioned by 39% of the guests
The ambience here scores an average 6.4, with customer satisfaction at a mixed 63.8%. Many guests, with 30 positive remarks, truly enjoy the cozy atmosphere, nice music, and convenient location. Its often highlighted as a wonderful spot for people watching, making it a chill and inviting place to relax or work.
However, not everyone is completely charmed, as 15 negative comments point out areas for improvement. Concerns include cleanliness issues, an interior that can feel a bit bare or cold, and limited seating. Some even mentioned birds being a nuisance, suggesting the overall atmosphere isnt always as warm or inviting as desired.
Ambience
47
Reviews
63%
Satisfaction
15
negative
2
neutral
30
positive
Rating distribution
What people like
- Cozy atmosphere
- Good music
- Convenient location
What people don't like
- Cleanliness issues
- Bare interior
- Limited seating
Often praised
- atmosphereMy experience at Pomegranate coffee shop was wonderful. I received grate customer service and enjoyed the very warm atmosphere. I really appreciate the time we spent there and I enjoyed my coffee.
- placeStill a chill place to grab a quick bite
- musicNice music in the cafe
- Pomegrante CafePomegrante Cafe is inclusive and respect people
- ambient and musicambient and music are pristine for a morning grub
- atmosphere and decorThe best thing about this shop is the atmosphere and decor
- cafeSuch a cute and comfy cafe
- caféMy experience at this nice little café was wonderful. I enjoyed a perfect cappuccino and a warm croissant for a reasonable price.
- cozyGemütlich. Einladend. Erlabend.
- displaywonderful display of the goodies
Frequently criticized
- atmospherelooked like someone had slapped together a coffee shop with a few tables and some random photos on the walls
- placeThe place was dirty
- CleanlinessLaden um 10:00 schon/noch schmuddelig
- bakery atmospherebakery was warm and inviting? Not really
- birdsI strongly advise against the coffees; their taste is bad. Additionally, birds seem to have made their home in the tree above the terrace and are gleefully targeting customers.
- coffee shopSuch a gross and disgusting little coffee shop
- food preparation areaeverything where they make food is beyond gross
- freezerWhen they open their freezer to make your food
- fresh bread smelldid not get that warm fresh bread smell
- interiorThe food was fresh and tasty, and the service was friendly and efficient. The only downside is that the interior feels a bit bare, which makes the atmosphere a little cold. Still, definitely worth a visit for a good breakfast!
If you're seeking a generally cozy spot with good music and a convenient location for people watching or getting some work done, this place is worth considering. Just be aware that some guests have noted cleanliness issues, a potentially bare interior, and limited seating.
Value (3.2 out of 10)
mentioned by 35% of the guests
When it comes to value, it seems this spot is a bit of a mixed bag, leaning heavily towards the not so great side. While a few folks found the price reasonable, noting it was worth the money for things like a perfect cappuccino or large pastries, and even called it cheap, these positive experiences are unfortunately quite rare. Based on 7 positive remarks, some appreciated the fair pricing compared to other places.
However, the overall sentiment paints a different picture, with a low score of 3.2 and customer satisfaction at just 16.3%. Many customers felt it was a tourist trap and overpriced, especially for items like sandwiches or quick breakfasts. A significant concern, mentioned in 34 negative remarks out of 43 total, was the payment methods, with many complaining about it being cash only or even being billed twice, which definitely impacts the perceived value.
Value
43
Reviews
16%
Satisfaction
34
negative
2
neutral
7
positive
Rating distribution
What people like
- Reasonable price
- Worth the money
- Cheap options
What people don't like
- Overpriced items
- Cash only
- Poor value
Often praised
- priceMy experience at this nice little café was wonderful. I enjoyed a perfect cappuccino and a warm croissant for a reasonable price. It's a refreshing change from the overpriced big chains found everywhere.
- pricesWhile I'm not a coffee sommelier, I find the coffee to be really good. The prices are fair, and the ambient and music are pristine for a morning meal. I will continue to return every time I visit the Bay Area.
- price per personPrice per person:$1–10
- worth the moneyThe cafe itself is cute and comfy. The pastries were fantastic and large, making them 100% worth the money. The staff was incredibly kind and ensured I was satisfied.
Frequently criticized
- priceI read the mixed reviews but decided to go anyway 😅. I'm not usually picky about coffee, but this tasted like water with a minimal coffee flavor and was more expensive than any other cafe nearby. The sandwich was also somehow disgusting and cost the equivalent of 13 Euros.
- cash onlyI see several mentions of cash only.
- tourist trapDefinitely a tourist trap
- Price per personfor a cool $20
- StarsKeine Ahnung, warum hier über 4 Sterne stehen
- accept cashThey actually don’t accept cash.
- billed twiceI was billed twice
- cashonly accepts cash :(
- credit cardNo credit card accepted
- expensive quick breakfastmost expensive quick breakfast I ever had in San Francisco!
If youre looking for a great deal, this might not be your best bet, as many found it quite expensive for what you get. However, if youre in the area and just need a quick coffee and dont mind potentially higher prices or cash-only policies, you might find a few redeeming qualities. Just be prepared for the possibility of feeling like youre paying a premium.
How are the prices at Pomegranate?
You’re looking at roughly 19 per person – reported by 59 diners. That puts it in the $11–$20 category. For a Cafe, it’s comfortably mid-range: not a steal, but not bank-breaking either.
Looking at what people actually spend, most diners keep it in the $11–$20 range, which aligns perfectly with the average. There are also quite a few who spend less, keeping things accessible, though a handful do opt for pricier items.
Here’s a quick look at what guests spend per person, based on the latest 59 reviews.
How this Cafe’s value for money stacks up against similar spots in San Francisco.
For a Cafe in San Francisco, we feel that 19 per person is a pretty fair price point for a mid-range experience. It seems to offer a good balance for those looking for quality without overspending.
Customer Reviews: what people think about Pomegranate
Price per Person
- $11–$20
Visit Type
- Quick Meal
Service Type
- Dine-in
Wait Time
- Immediate (0–5 min.)
9
Perfect Cappuccino and Croissant!
My experience at this nice little café was wonderful. I enjoyed a perfect cappuccino and a warm croissant for a reasonable price. It's a refreshing change from the overpriced big chains found everywhere.
- cappuccino9
- croissant8
- price8
Visit Type
- Food Exploration
Service Type
- Dine-in
Meal Type
- Breakfast
8
Great Breakfast, Cold Atmosphere
I had a lovely breakfast here. The food was fresh and tasty, and the service was friendly and efficient. The only downside is that the interior feels a bit bare, which makes the atmosphere a little cold.
Still, definitely worth a visit for a good breakfast!
- breakfast9
- food9
- service9
- interior3
- atmosphere3
Service Type
- Dine-in
1
Unpleasant Experience with Disrespectful Staff
My experience at this café was very unpleasant. There were clear communication problems, which can happen, but instead of trying to help or clarify, the staff made fun of us and treated us with disrespect. We felt ridiculed rather than welcomed.
Hospitality should be about patience and understanding, especially when there are language barriers. Sadly, that was not the case here. Definitely not a place we would return to or recommend.
Greets from Mars.
- communication problems2
- staff1
- hospitality1
Price per Person
- $11–$20
Visit Type
- Food Exploration
Service Type
- Dine-in
9
Delicious Cappuccino and Croissant!
My experience at the cafe was very positive. I enjoyed a very tasty cappuccino and an amazing creamy croissant. The cafe also had nice music, contributing to a pleasant atmosphere, and the excellent service made the visit even better.
- cappuccino9
- croissant10
- music8
Price per Person
- $11–$20
Visit Type
- Casual Outing
Service Type
- Dine-in
Wait Time
- Immediate (0–5 min.)
9
Amazing Sandwich and Friendly Staff!
My experience at this restaurant was wonderful! I visited for brunch and enjoyed a coffee and a sandwich. The sandwich was absolutely amazing, incredibly fresh and flavorful.
The staff was also super friendly and welcoming. It's definitely a place I’d come back to.
- sandwich10
- staff10
What Pomegranate offers
Accessibility
- Wheelchair accessible entrance
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Popular for
- Solo dining
- Lunch
- Breakfast
Offerings
- Quick bite
- Coffee
Dining options
- Seating
- Lunch
- Breakfast
- Dessert
Service Options
- Outdoor seating
- Dine-in
- Takeout
- Delivery
Atmosphere
- Cozy
- Casual
- Trendy
FAQs
What kind of dining experience can you expect at Pomegranate?
At Pomegranate, you can enjoy a cozy, casual, and trendy atmosphere perfect for various dining options. You’ll find seating available for breakfast, lunch, and dessert. Whether you prefer to dine-in, grab takeout, or use their delivery service, Pomegranate offers flexible choices to suit your plans.
What are the service and accessibility options available at Pomegranate?
Pomegranate provides convenient service options including outdoor seating, dine-in, takeout, and delivery. For accessibility, you’ll find a wheelchair accessible entrance, ensuring a welcoming experience for all guests. Payment is easy with credit cards, debit cards, and NFC mobile payments accepted.
What is the overall sentiment regarding Pomegranate?
Pomegranate receives a mixed reception, with a Restaurant Score of 5.6 and Customer Satisfaction at 50.7%. While Ambience (6.4) is generally appreciated, Food (5.9) and Service (5.6) are average, and Value (3.2) is a notable concern.
Are there any specific food items that stand out at Pomegranate?
Customers frequently praise the coffee, with mentions of “delicious coffee” and “tasty cappuccino.” Many also enjoy the pastries and croissants, often described as “freshly made” and “amazing.”
What are the main drawbacks customers experience at Pomegranate?
The primary concerns revolve around Value, with many finding prices too high and payment options limited (e.g., “cash only”). Additionally, some customers have noted issues with cleanliness and instances of “unfriendly service.”