oChef » Pollo Mobile – Las Vegas » Pollo Mobile – Las Vegas – Reviews
Pollo Mobile - Reviews
2530 Arville St, 89102 Las Vegas
All reviews at a glance
223
Reviews
57.8%
Satisfaction
83
negative
11
neutral
129
positive
What people say about Pollo Mobile
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Visit Type
Service Type
Group Type
Group Size
Wait Time
Price per Person
Meal Type
Price per Person
- $31–$40
Visit Type
- Quick Meal
Service Type
- Takeout
2
Unpleasant Service Experience
I stopped by to buy chicken today, 11/12/25, at 3: 55 PM. The person who served me was very rude and rushed. I wanted to buy more pieces, but they only sold me the daily special.
When I asked for more pieces, they told me they didn't have any. My comment is to inform you about the attitude of the person who provided a very unsatisfactory experience for the customer.
- daily special5
- service person1
- customer experience1
Visit Type
- Quick Meal
Group Type
- Couple
Group Size
- Couple
1
Terrible Chicken and Service
My experience at this restaurant was very bad. The grill chicken was cooked too fast and was extremely dry. My husband and I both experienced a stomach ache right after eating their nasty chicken.
Additionally, the service was terrible.
- grill chicken1
- dry1
- stomach ache1
Visit Type
- Quick Meal
Service Type
- Dine-in
2
Poor Service from Cashier
My experience at the restaurant was marred by the cashier's very poor service. She seemed to do everything with an attitude, making simple requests like asking for hot sauce feel like pulling teeth. In Spanish, the reviewer stated, "The cashier with painted eyebrows from popcorn, I don't like her, she did everything with a very bad attitude.
If it weren't for that woman, everything would be fine. I hope she changes her bitter way of being or they change the cashier. " The reviewer felt that if it weren't for this particular cashier, everything else would have been fine.
- cashier service2
- cashier attitude1
- asking for hot sauce2
Visit Type
- Quick Meal
Service Type
- Dine-in
2
Disappointing Special and Misleading Information
My experience at this restaurant was disappointing. They advertise a Wednesday special, but when I inquired, the staff member stated it was unavailable for chicken. However, she proceeded to sell us a whole chicken for an additional $5.
It's disappointing that she was not telling the truth about the special.
- whole chicken5
- Wednesday special2
- lady2
- telling the truth1
Price per Person
- $21–$30
Visit Type
- Family Dinner
Group Type
- Family
Group Size
- Small Group
Service Type
- Dine-in
Wait Time
- Immediate (0–5 min.)
10
Excellent Food and Service!
My experience at this restaurant was excellent. The cashier was very friendly and attentive, and the food was very good. It's a great place to eat with family.
I recommend it!
- service10
- cashier10
- food10
Price per Person
- $11–$20
Visit Type
- Business Meeting
Group Type
- Solo Dinner
Group Size
- Solo
Service Type
- Dine-in
Meal Type
- Lunch
Wait Time
- Long (31+ min.)
2
Terrible Experience with Service
I had a terrible experience. I bought food at this place because someone was supposed to pick me up for work around 9: 30 am, but it's now 12: 14 pm and they never arrived. I was waiting for a long time.
Then an employee came and started telling me I couldn't be there for so long. However, there were no other customers, so I didn't see any problem with me staying to wait. But first, they kicked me out.
I told them I was waiting for a pickup. 😥 A bad experience and terrible service from the employees. Maybe it was my mistake for staying too long, but it wasn't my intention to bother the staff.
I wasn't doing anything wrong, just sitting at my table without bothering anyone.
- waiting time2
- employee1
- service1
Price per Person
- $21–$30
Visit Type
- Food Exploration
Service Type
- Takeout
Meal Type
- Dinner
7
Good Chicken, Needs More Spice
My experience at the restaurant was with their chicken dishes. The chickens were good, but sometimes they needed to be cooked longer. They weren't burnt, but they could have used more spices.
I ordered Carne Asada Tacos for dinner, and the price per person was $20–30. The service was take out.
- chickens6
- spices4
Visit Type
- Quick Meal
Service Type
- Dine-in
1
Chicken Sold Out? Unbelievable!
What was my experience at the restaurant? It's baffling! They advertise and sell chicken, but when I asked for it, they didn't have any.
Can someone explain this to me? We'd better not even talk about the rest. 0 x 100% recommended.
- chicken1
- rest1
Visit Type
- Regular Visit
Service Type
- Dine-in
2
Incomplete Chicken Orders
Every time I buy a whole chicken, a piece is missing. The first time, I let it slide, thinking it was a mistake. But this is the second time, and I no longer believe it's an accident.
If I buy a whole chicken, I expect to receive it whole. I don't want a handout; I just don't want to be shortchanged.
- whole chicken2
- piece missing1
- Service2
Price per Person
- $21–$30
Visit Type
- Food Exploration
Service Type
- Dine-in
Meal Type
- Dinner
7
Great Flavors, Questionable Price
I was craving Quesabirria since leaving Texas, and I found this place. The flavors are right on. However, I questioned if these tacos should be $5.
50 each. It would be cool if they came with rice.
- Quesabirria9
- flavors10
- rice6
- tacos3
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