oChef » Pollo Campero – San Francisco » Pollo Campero – San Francisco – Reviews

Pollo Campero - Reviews

155 Jefferson St, 94133 San Francisco
All reviews at a glance
353

Reviews

70.5%

Satisfaction

99

negative

5

neutral

249

positive

What people say about Pollo Campero

Price per Person
  • $101+
Visit Type
  • Food Exploration
Service Type
  • Dine-in
Meal Type
  • Lunch
Wait Time
  • Immediate (0–5 min.)
Vilmaruth R.
Review date: 10/11/2025
10
Delicious Chicken, Excellent Service!
My experience at the restaurant was fantastic! I was attended to immediately, and the food was truly divine. The chicken was perfectly crispy and appetizing. I highly recommend continuing with this quality. Pollo Campero is the best in San Francisco!
  • service10
  • food10
  • chicken10
Price per Person
  • $11–$20
Visit Type
  • Food Exploration
Service Type
  • Dine-in
Meal Type
  • Lunch
Chris
Review date: 09/28/2025
9
Excellent Food, Fair Prices, Great Service
My experience at the restaurant was very positive. I enjoyed the very good food at fair prices. The staff was polite and very attentive during the preparation of the meals. I particularly recommend the 3 Pcs. Meal with the sides of rice and plantains.
  • food9
  • prices8
  • staff9
Visit Type
  • Quick Meal
Service Type
  • Dine-in
Noe H.
Review date: 09/28/2025
1
Terrible Experience at Pollo Campero
My experience at this restaurant was terrible. Everything was dirty, and no one was cleaning the tables. They didn't even ask if we wanted to eat in or take out. The tables were like something out of the movie 'The Hole'. I can assure you, I will never return. The fries were like pure, reheated rubber. It was the worst experience I've ever had at Pollo Campero.
  • cleanliness1
  • service1
  • tables1
Visit Type
  • Quick Meal
Darwin R.
Review date: 09/21/2025
1
Terrible Experience: Raw and Salty Chicken
My experience at this restaurant was extremely negative. The chicken I received was not only incredibly salty but also completely raw. It was the worst experience I've had, and I strongly advise others to avoid this place.
  • chicken1
  • experience1
Price per Person
  • $11–$20
Visit Type
  • Food Exploration
Service Type
  • Dine-in
Meal Type
  • Dinner
Noise Level
  • Quiet
Rogério D. A.
Review date: 09/10/2025
9
Delicious Fried Chicken Revisit
I first encountered Pollo Campero on a trip to Bolivia, and it was a delightful pleasure to rediscover the fast-food chain here in San Francisco. The dishes are simple, with their signature fried chicken being the star. And the fried chicken does not disappoint. It's crispy on the outside, and tender, juicy, and gently seasoned on the inside. The french fries are crispy, and the fluffy rice pairs wonderfully with the fried banana. Everything on the plate harmonizes, providing both satiety and pleasure at an honest price. The ambiance features cushioned chairs and tables for four. The attendants are agile, polite, and helpful. In conclusion, I will remain a loyal customer of Pollo Campero whenever I find a franchise restaurant.
  • fried chicken9
  • crispy on the outside9
  • tender, juicy, and gently seasoned on the inside10
Visit Type
  • Regular Visit
Group Type
  • Family
Service Type
  • Takeout
jordi R.
Review date: 08/28/2025
2
Terrible Experience, Ruined Regular Visit
What a terrible experience. I used to go to this place every week with my family, and the service was always the best. Today, however, the food was horrible, and the tortillas were hard. The woman who served me was very rude; she was thin, bitter, and showed a complete lack of customer service. Previously, they would bring the food to the table, but now I had to go pick it up myself from the counter for takeout orders. It was awful. I do not recommend this place. I was a loyal customer for a long time, but I'd rather go somewhere else now.
  • food1
  • tortillas1
  • service1
Visit Type
  • Casual Outing
Service Type
  • Dine-in
Ruddy J. M. G.
Review date: 08/24/2025
3
Chicken freshness and atmosphere issues
My experience was so-so. The chicken didn't always taste fresh, and the atmosphere wasn't very good either.
  • chicken3
  • atmosphere3
Visit Type
  • Quick Meal
Service Type
  • Dine-in
Wait Time
  • Short (6–15 min.)
Victor H.
Review date: 08/03/2025
9
Excellent Location, Service, and Cleanliness
My experience at this restaurant was excellent. The location is very good, and the place is incredibly clean, including the tables and bathrooms. The service was also very good; they attended to us quickly and recommended the best combo. Overall, a great experience.
  • location9
  • cleanliness10
  • service9
Price per Person
  • $101+
Visit Type
  • Tourist Experience
Group Type
  • Family
Group Size
  • Small Group
Service Type
  • Dine-in
Meal Type
  • Lunch
Wait Time
  • Immediate (0–5 min.)
Daniela S.
Review date: 08/01/2025
9
Excellent Food and Service!
I visited San Francisco with my family and we ate here twice on consecutive days. 🥰 Andrea, the Colombian girl, served us very well. Many thanks to the staff, and everything was delicious as always.
  • staff10
  • Andrea10
  • everything10
Price per Person
  • $41–$50
Visit Type
  • Food Exploration
Group Type
  • Friends
Group Size
  • Small Group
Service Type
  • Dine-in
Ernesto R.
Review date: 07/24/2025
3
Disappointing Atmosphere, Good Food
As a Salvadoran, I miss Pollo Campero. If you're looking for a small, intimate dining experience, this is the place to go. However, be prepared for the presence of homeless individuals who are allowed to enter and sit at tables, asking for food from paying customers. This significantly impacts the atmosphere. Despite the challenging environment, the food itself was quite good, earning a 4 out of 5.
  • food8
  • atmosphere1
  • ambience1

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