Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible seating
- Wheelchair accessible restroom
oChef » Poke Bowl – San Francisco
Poke Bowl - San Francisco
Photo from Poke Bowl
Poke Bowl at a glance
San Francisco Ingleside
- 🍽️ Restaurant
$$
Price per Person $11–$20
mentioned by 25 of the guests
#2245 out of 2403 places to eat in San Francisco
#250 Restaurant out of 254 in San Francisco
Average
5.5 out of 10
Food
Service
Ambience
Value
191
Reviews
47.6%
Satisfaction
Often praised
- Fresh Ingredients
- Efficient Ordering
- Good Value
Frequently criticized
- Inconsistent Service
- Portion Concerns
- Cleanliness Issues
The restaurant Poke Bowl in San Francisco’s Ingleside neighborhood is a fantastic spot for you to discover. This restaurant offers healthy options and quick bites, perfect for a casual and trendy dining experience.
Whether you’re looking for lunch or dinner, you’ll find a welcoming atmosphere here.
Overview: Introducting Poke Bowl
Poke Bowl offers a customizable experience, often praised for its fresh ingredients and a straightforward ordering process. Many find it a convenient option for a quick, healthy meal, appreciating the ability to build a bowl to their liking.
However, the experience can be a bit of a mixed bag. While some find the cost performance appealing, others have noted inconsistencies with service and concerns regarding the perceived price for certain items, particularly the amount of fish provided.
Average
5.5
out of 10
191
Reviews
47.6%
Satisfaction
83
negative
17
neutral
91
positive
Overall, Poke Bowl garners an average Restaurant Score of 5.5 , with Customer Satisfaction sitting at 47.6% . This suggests a mixed reception, where experiences vary considerably among patrons.
This assessment is based on a substantial 191 customer opinions, with 91 positive remarks balancing against 83 negative ones. Delving into specifics, Food scores an average (6), indicating a generally acceptable culinary offering.
Ambience (4.8) and Service (4.5) also fall into the average category, suggesting room for more consistent positive experiences. Value (5) similarly reflects a middle-ground perception, with some finding it reasonable while others express reservations.
What people like
- Fresh, customizable food
- Efficient ordering system
- Good value for money
What people don't like
- Inconsistent service
- Portion size concerns
- Cleanliness issues
With a Recommendation Score of 5.9 , Poke Bowl presents a decent option for a quick, customizable meal. While the fresh ingredients and efficient ordering are definite draws, be prepared for potential inconsistencies in service and some concerns regarding portioning or dine-in cleanliness.
If you’re seeking a fast, build-your-own poke experience, particularly for takeout, it could be a suitable choice. However, those prioritizing attentive service or a pristine dining environment might find the experience less consistent, so manage your expectations accordingly.
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Verdict: Our expert take on Poke Bowl
Food (6 out of 10)
mentioned by 90% of the guests
When it comes to the food, many customers rave about the fantastic wide selection of fresh ingredients available, from various fish like tuna and salmon to healthy options and diverse sauces. With 67 positive remarks out of 124 total, diners frequently highlight the overall freshness and often generous portions, making for satisfying poke bowls and meals. It seems there's plenty to customize and enjoy!
However, the food experience here is a bit of a mixed bag, reflected in a 54% customer satisfaction and an average score of 6. Some diners have noted issues with portion size, particularly stingy scoops of fish or missing ingredients. Others found the sauce bland or the fish quality inconsistent, sometimes even smelling off, leading to disappointment in the overall food quality among the 45 negative comments.
Food
124
Reviews
54%
Satisfaction
45
negative
12
neutral
67
positive
Rating distribution
What people like
- Wide ingredient selection
- Fresh ingredients
- Healthy options
What people don't like
- Small portions
- Bland sauces
- Inconsistent quality
Often praised
- foodI think she may have forgotten a sauce at the end after she added the Unagi, but it was still very tasty anyway so I did not mind. The atmosphere/decors was pretty flat with some of the front used for storage but the food and service were great!
- kimchithey have kimchi as a topping option
- brown riceglad they have brown rice
- crabI love Poke Bowl. I always order my bowl with brown rice, a combination of half salmon and half crab, and I top it off with unagi sauce and all the toppings I can think of. It's a consistently great choice for me.
- fishfish pretty strong
- ingredientsThe ingredients are fresh and tasty
- medium bowlThe interior isn't fancy, but I noticed several people picking up orders, which is a good sign that it's a local favorite. I had the medium bowl and was very full afterward. There was a great mix of options.
- pokeThe service was both fast and friendly. I also found it to be one of the cheapest places to get poke.
- poke bowlMy experience was heavenly! I received a giant, delicious bowl of poke last night. They perfectly followed my special requests for half rice/half salad and a side of Wasabi.
- poke bowlsGood convenient poke bowls
Frequently criticized
- saucedidn’t put enough sauce and I ask for more but my meal didn’t tasted the sauce
- fishA different person was working from usual and he messed up on my order, which would have been fine if it was remedied. I looked in my bowl to find half a scoop of fish, and upon realizing he had forgot the other fish I had put on my order, I went up to request a scoop. He then proceeded to give me a tablespoon of fish.
- foodMy main issue was with the sauce, which was undetectable. I specifically requested the original spicy sauce, but my food was not spicy at all. This was consistent across all four orders I placed; the food was bland and lacked taste.
- ingredientsgiving only very small amount of the ingredients I ordered
- large bowlMy recent experience at the restaurant left me feeling that they’ve become more stingy with the amount of fish they put in. They used to really pack in the ingredients, but I ordered a large bowl recently and it had about the same, maybe less than a medium bowl would have. Additionally, the ginger also has a strange smell to it.
- tunaThe tuna was bad
- FoodFood:1
- Furikakebarely got any Furikake I asked for.
- albacore tunaordered albacore tuna and it's yellowish, very off-tasting and brown
- amount of fishmore stingy with the amount of fish they put in
If you're looking for a place with a wide variety of fresh ingredients to build your own poke bowl, this spot could be worth a visit. Just be aware that consistency in portioning, sauce flavor, and fish quality can be a bit hit or miss, so manage your expectations.
Service (4.5 out of 10)
mentioned by 56% of the guests
Based on 16 positive remarks, many customers have enjoyed the service, highlighting the friendly staff and quick meal delivery. The ordering process is often praised for its efficiency, with food frequently reported as ready pretty fast. While the overall score sits at an average 4.5, these experiences show the potential for great service.
However, with 26 negative comments out of 43 total, and a rather poor 37.2% customer satisfaction, there are significant concerns. Issues frequently include missing items or mistakes in orders, sometimes attributed to new employees. Reports of long wait times, rude behavior, and staff ignoring a customer point to inconsistent and sometimes frustrating experiences.
Service
43
Reviews
37%
Satisfaction
26
negative
1
neutral
16
positive
Rating distribution
What people like
- Friendly, quick staff
- Efficient ordering
- Fast food readiness
What people don't like
- Order errors
- Long wait times
- Rude staff
Often praised
- serviceI think she may have forgotten a sauce at the end after she added the Unagi, but it was still very tasty anyway so I did not mind. The atmosphere/decors was pretty flat with some of the front used for storage but the food and service were great!
- staffthe staff is friendly and efficient
- ServiceService and atmosphere were both rated a 5 out of 5
- checklist formI do like the checklist form to order out of.
- order systemI like their order system too!
- ordering processwhich i think is a nice way to see all the options
- people picking up orderssaw several people picking up orders (good sign for a local favorite)
- quick mealThis is the ideal place to eat something healthy and fast if you have a busy day. They offer salads, tuna, crab, salmon, and different types of rice, allowing you to create your own Poke Bowl to your liking.
- ready pretty fastMy experience has been ordering takeout from them. The food quality is consistently good, and it’s usually ready pretty fast.
- skilled employeelet a skilled employee lead the new people
Frequently criticized
- serviceI came here to pick up lunch while working and due to the lunch rush, I watched the employee make at least 10 bowls prior to mine where they were so full they had to smash the tops down. Me being in my work uniform, I guess I wasn’t welcome because my bowl had about an inch to reach the lid. I was going to walk away without the bowl, but it wasn’t worth it due to the crowd.
- orderAs much as I love this place, my recent experience was subpar. A different person was working from usual and he messed up on my order, which would have been fine if it was remedied. I looked in my bowl to find half a scoop of fish, and upon realizing he had forgot the other fish I had put on my order, I went up to request a scoop.
- acknowledgementI knocked several times with the server right in front of me, and she intentionally did not look up at me. I wouldn’t have been irked if they had simply told me the reason why they were closing early (even gesturing through the window that they’re closed), but I didn’t even get acknowledged in the slightest and they went as far as purposely ignoring a customer. Just plain rude, and that’s coming from a person who was loyal to this place for 3 years now and also works in the food service industry.
- attending staffattending staff was giving only very small amount
- customer serviceI received horrible customer service! Usually, I order during the day, but since there’s no pick-up option on DoorDash, I decided to order in-store around 7: 45 PM on a Monday, as the store hours state “open until 9: 30 PM.
- employeeone employee who is super stingy with toppings
- employees” I walked up, and the doors were locked, but I saw two employees still inside with all the food out. I knocked several times with the server right in front of me, and she intentionally did not look up at me. I wouldn’t have been irked if they had simply told me the reason why they were closing early (even gesturing through the window that they’re closed), but I didn’t even get acknowledged in the slightest and they went as far as purposely ignoring a customer.
- food arrivalfood to arrive at 7:30. before 5 i got an angry knock
- friends of someonefriends of someone behind the counter and he decided to make their bowls before mine
- front counterMy experience at this restaurant was extremely poor due to a complete lack of service. I stood at the front counter for 10 minutes without anyone acknowledging my presence. Despite hearing someone in the back chopping, my calls for attention and even calls to their phone number went unanswered.
Service here seems to be a mixed bag; you might get a quick and friendly experience, or you could face frustrating delays and order mistakes. If you're looking for consistent, top-notch service, you might want to manage your expectations, especially during busy times or if you have complex orders.
Ambience (4.8 out of 10)
mentioned by 16% of the guests
The atmosphere at the Ocean Ave location gets some love, with one reviewer even rating it a perfect 5 out of 5. Despite an average 4.8 score for ambience and a rather poor 22.2% customer satisfaction, it seems the general vibe can be a hit for some, as noted in 2 positive remarks out of 9 total. It's a mixed bag, for sure. However, the dining experience often falls short, with several comments pointing out that the place feels more like a shop for pickup rather than a proper dine-in spot.
Issues like flies near the door and fish area, along with unclean tables and even sticky sauces left behind, were brought up in 4 negative observations. It sounds like the dine-in setup needs some serious attention.
Ambience
9
Reviews
22%
Satisfaction
4
negative
3
neutral
2
positive
Rating distribution
What people like
- Positive Ocean Ave vibe
What people don't like
- Not for dining in
- Flies present
- Unclean tables
Often praised
- AtmosphereService and atmosphere were both rated a 5 out of 5
- Ocean Ave locationThe one on ocean though, is great!
Frequently criticized
- fliesflies flying around the front of the door and flys flying around the fish area
- shopThe shop is really just a place to pick up food. Not really suited for dining in.
- sticky saucesI have eaten there 3 times in a week and I had to really choose which table I want to use. Those ones in the very back can be filthy with dried up sticky sauces on it.
- tablesI ordered the medium bowl of tuna, salmon, and crab with brown rice and honey avocado sauce. 😋 However, the tables can be cleaner. I have eaten there 3 times in a week and I had to really choose which table I want to use.
If youre looking for a quick pickup, this place might work, especially if youre near the Ocean Ave spot. However, for a comfortable dine-in experience, you might want to manage your expectations, as cleanliness and overall dining suitability seem to be recurring issues.
Value (5 out of 10)
mentioned by 22% of the guests
When it comes to value, this spot has some fans who appreciate its average score of 5. Many find the cost performance good, noting its "worth it" and often one of the "cheapest places" for what you get, especially with "free topping" options. Based on 6 positive opinions out of 15 total, theres a sense of getting a reasonable price point for some items.
However, the value proposition is a bit of a mixed bag, with customer satisfaction sitting at a mixed 40%. There are 8 negative opinions highlighting concerns about pricing and feeling things are pricy. Issues like the Clover Frequency card/app not being accepted, charging the same for imitation crab as fish, and even missing paid extra items, definitely raise some eyebrows.
Value
15
Reviews
40%
Satisfaction
8
negative
1
neutral
6
positive
Rating distribution
What people like
- Good cost performance
- Reasonable price point
- Free toppings offered
What people don't like
- Payment app issues
- Imitation crab pricing
- Missing paid items
Often praised
- cost performanceTheir cost performance is good too.
- free toppingIt's always been a free topping
- placesone of the cheapest places to get poke
- priceA really good price
- reasonable price pointall at a reasonable price point
- worth itit's worth it!
Frequently criticized
- priceIt’s quite pricy to mess up that many times !
- Clover Frequency card/appThe ingredients were fresh and tasty. However, there was a significant issue with payment as the location on Ocean Avenue no longer accepts the Clover Frequency card/app.
- good value for your moneyif you want to get good value for your money
- imitation crabCharging the same for a scoop of imitation crab vs a scoop of fish
- paid extraWorst of all, my large bowl was missing my spicy crab meat, which I paid extra for. I understand that I had many bowls ordered, but seriously, missing the meat portion that I paid extra for is not cool.
- pricing: / The only exception seems to be the chicken teriyaki bowl, as that doesn't involve the imitation crab. I really want to like this place, but I can't justify the pricing for the imitation crab. ; -;
- seafood salad or kimchibilled for seafood salad or kimchi amounting for $3.50
If you're looking for a generally affordable option with some good deals, it might be worth it for you. However, be mindful of potential pricing inconsistencies, especially with imitation crab, and double-check your order to avoid missing paid extra items.
How are the prices at Poke Bowl?
You’re looking at roughly 17 per person – reported by 25 diners. That puts it in the $11–$20 category. For a Restaurant, it’s comfortably mid-range: not a steal, but not bank-breaking either.
Looking at what people actually spend, almost everyone (23 out of 25 reviews) falls right into that $11–$20 sweet spot, with just a couple venturing slightly higher into the $21–$30 range. So, prices are pretty consistent around that average!
Here’s a quick look at what guests spend per person, based on the latest 25 reviews.
How this restaurant’s value stacks up against similar spots in San Francisco.
We think the pricing feels quite fair for a restaurant in San Francisco. It offers a good mid-range option without breaking the bank.
Customer Reviews: what people think about Poke Bowl
Visit Type
- Quick Meal
Service Type
- Dine-in
Wait Time
- Long (31+ min.)
1
Unacceptable Service, No Staff Present
My experience at this restaurant was extremely poor due to a complete lack of service. I stood at the front counter for 10 minutes without anyone acknowledging my presence. Despite hearing someone in the back chopping, my calls for attention and even calls to their phone number went unanswered.
This lack of staff availability made for a frustrating and unwelcoming experience.
- front counter1
- staff availability1
Visit Type
- Delivery
Service Type
- Takeout
Wait Time
- Short (6–15 min.)
9
Consistently Good Takeout
My experience has been ordering takeout from them. The food quality is consistently good, and it’s usually ready pretty fast.
- food quality9
- ready pretty fast8
Visit Type
- Quick Meal
Service Type
- Dine-in
Meal Type
- Dinner
Wait Time
- Immediate (0–5 min.)
Noise Level
- Quiet
8
Solid Poke Bowl Options, Will Return
On my 1st visit, I found good solid poke bowl options. The interior isn't fancy, but I noticed several people picking up orders, which is a good sign that it's a local favorite. I had the medium bowl and was very full afterward.
There was a great mix of options. I will definitely return.
- poke bowl options8
- mix of options8
- medium bowl8
Visit Type
- Quick Meal
Service Type
- Dine-in
Meal Type
- Lunch
Wait Time
- Long (31+ min.)
2
Long Wait, Poor Service
My experience at the restaurant was marked by a long wait. Despite being there first, I had to wait while friends of someone behind the counter were served before me. This was extremely annoying.
- long wait2
- friends of someone2
Price per Person
- $11–$20
Visit Type
- Regular Visit
Service Type
- Takeout
Meal Type
- Lunch
8
Consistent and Fresh Poke Bowls
I frequently order from this location for my poke fix. The portions are generous and the ingredients are fresh. While it might not be the absolute best poke bowl around, it's consistently reliable.
- portions8
- ingredients9
- poke bowl7
What Poke Bowl offers
Crowd
- Groups
- College students
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Children
- Good for kids
- High chairs
Popular for
- Dinner
- Lunch
- Solo dining
Amenities
- Restroom
Offerings
- Healthy options
- Quick bite
Dining options
- Dinner
- Seating
- Lunch
- Dessert
Service Options
- Dine-in
- Takeout
- Delivery
Atmosphere
- Casual
- Trendy
FAQs
Is Poke Bowl in Ingleside, San Francisco, accessible for everyone?
Yes, you’ll find Poke Bowl is fully accessible. The restaurant offers a wheelchair accessible entrance, seating, and restroom, ensuring a comfortable experience for all guests.
Can you bring your kids to Poke Bowl for a meal?
Absolutely! Poke Bowl is good for kids, making it a great family-friendly spot. They also provide high chairs, so even the youngest diners can enjoy their meal comfortably.
How does Poke Bowl generally perform?
Poke Bowl holds an average Restaurant Score of 5.5 with Customer Satisfaction at 47.6% . Food (6) is generally acceptable, while Ambience (4.8), Service (4.5), and Value (5) are perceived as average.
What are the strengths of Poke Bowl's food offerings?
Customers frequently praise the fresh ingredients and the ability to customize their bowls, making it a good choice for personalized, healthy meals.
Are there any common issues customers experience at Poke Bowl?
Some customers report inconsistent service , including issues with attentiveness and portion control. There are also mixed opinions on value , particularly concerning pricing for certain items or perceived stinginess with fish.