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Pizza Hut - Reviews
2931 Beyer Blvd, 92154 San Diego
All reviews at a glance
205
Reviews
37.6%
Satisfaction
124
negative
4
neutral
77
positive
What people say about Pizza Hut
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Service Intent
Visit Type
Group Type
Wait Time
Group Size
Meal Type
Price per Person
Service Intent
- Delivery
Visit Type
- Takeout
9
Excellent Pizza and Service!
My experience at this restaurant was fantastic. I ordered pizza and the service was excellent. Although it's a takeout establishment and not a dine-in place, the waiting area was consistently clean, and the staff were both friendly and efficient.
I also noticed that Pizza Hut seems to have lowered its prices compared to last year. The launch special was a great deal and a good size.
- pizza10
- service10
- waiting area9
Price per Person
- $11–$20
Service Intent
- Quick Meal
Visit Type
- Takeout
Meal Type
- Dinner
Wait Time
- Immediate (0–5 min.)
8
Quick Fix and Friendly Service
I made a mistake on my online order, but when I called, they quickly fixed it. My pick-up was ready on time, and the place was clean with friendly service.
- online order9
- pick-up8
- place8
Price per Person
- $21–$30
Service Intent
- Quick Meal
Visit Type
- Dine-in
Meal Type
- Dinner
2
Undercooked Pizza, Stingy Ingredients
My experience at Pizza Hut was disappointing. They use a conveyor oven that resulted in an undercooked pizza, particularly noticeable on a large Supreme. The stinginess with ingredients was evident; I could count the pepperoni slices, which felt like a $10 supreme pizza for a $22 price.
I will not be returning.
- Conveyor Oven2
- pizza2
- Supreme Pizza2
Service Intent
- Quick Meal
3
Disappointing Pizza with Inconsistent Toppings
My experience at the restaurant was disappointing due to the pizza. There were only 3 good slices that had both cheese and pepperoni. The rest of the pizza had no cheese, even though I ordered cheese on the whole pizza.
The remaining slices also did not taste as good.
- pepperoni8
- pizza2
- cheese2
Price per Person
- $11–$20
Service Intent
- Delivery
Visit Type
- Takeout
Meal Type
- Lunch
Wait Time
- Long (31+ min.)
6
Long wait for pickup order
My experience was with a pickup order. I was made to wait about 40 minutes past the designated pickup time. The food was rated a 4, but the service experience was significantly impacted by the long wait.
- food8
- pickup order2
Price per Person
- $11–$20
Service Intent
- Quick Meal
2
Dry Food and App Issues
My experience was frustrating due to the restaurant's app not working. I specifically asked for extra sauce on my pizza, but it was the driest ever. The boneless chicken wings were also very dry, with them being extremely stingy with the sauce, providing just a drop or two.
I hope they can do better.
- app2
- extra sauce1
- pizza1
Service Intent
- Regular Visit
2
Disappointing Wings and App Issues
My experience today was disappointing. I always order cajun dry rub wings and pizza, and today I did the same. Unfortunately, the wings weren't fresh and had an after taste, so I threw them away.
I hope I didn't get sick. I tried contacting customer service through the app, but it said error, so I'm providing feedback here.
- cajun dry rub wings2
- wings2
- after taste2
Service Intent
- Quick Meal
2
Bad customer service, phone issues
My experience was frustrating. I called twice and the phone was hung up on me. On the third attempt, I encountered bad customer service.
It seems like they don't care. Thanks.
- phone hung up1
- bad customer service1
- they don't care1
Price per Person
- $11–$20
Service Intent
- Quick Meal
Visit Type
- Dine-in
Meal Type
- Dinner
1
Worse Pizza Ever
My experience at this restaurant was extremely disappointing. I ordered a large thin crust pizza with pepperoni, sausage, and mushroom. Unfortunately, the pizza had no flavor of anything and was dry & tasteless.
I will never go back.
- pizza1
- large thin crust1
- pepperoni, sausage & mushroom pizza1
Service Intent
- Delivery
Visit Type
- Takeout
1
Terrible Service, Unwanted Charge
My experience at this restaurant was extremely negative. I needed to edit an online order, but the person behind the counter intentionally hung up on me. As a result, I was unable to cancel my order and was charged for a pizza I neither wanted nor received.
This was a very frustrating experience.
- online order1
- guy behind the line1
- cancel my order1
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