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oChef » Pizza Bruno – Orlando
Pizza Bruno - Orlando
Photo from Pizza Bruno
Pizza Bruno at a glance
Orlando College Park
- 🍕 Pizzeria
$$
Price per Person $21–$30
mentioned by 73 of the guests
#92 out of 163 places to eat in Orlando
#6 Pizzeria out of 14 in Orlando
Good
6.8 out of 10
Food
Service
Ambience
Value
442
Reviews
62.9%
Satisfaction
Often praised
- Delicious Food
- Cozy Atmosphere
- Friendly Service
Frequently criticized
- Unexpected Charges
- Uncomfortable Seating
- Inconsistent Value
The restaurant Pizza Bruno College Park is a popular pizzeria in Orlando’s vibrant College Park neighborhood. You’ll discover a cozy, casual, and trendy atmosphere perfect for enjoying delicious pizza.
Whether you’re stopping by for a quick bite or a relaxed dinner, this spot offers a welcoming experience. It’s a fantastic choice for anyone seeking authentic flavors in a comfortable setting.
Overview: Introducting Pizza Bruno
Pizza Bruno offers a generally pleasant dining experience, with many appreciating the cozy atmosphere and the consistently good service. Guests often highlight the friendly staff who take great care.
However, some find the seating uncomfortable, and there have been concerns regarding unexpected additional gratuity. While the food generally receives praise, a few experiences mention issues with the pizza itself.
Good
6.8
out of 10
442
Reviews
62.9%
Satisfaction
139
negative
25
neutral
278
positive
Pizza Bruno holds a respectable overall score of 6.8, indicating a generally good experience for many. Customer satisfaction sits at 62.9%, suggesting a mixed but leaning positive reception.
This assessment is drawn from a substantial 442 customer observations, with 278 positive remarks balancing against 139 negative ones. Digging deeper, Food leads the way with a strong (7.2), often praised for its quality.
Ambience also contributes positively (7.7), creating a welcoming environment. While Service is generally well-regarded (6.3), some experiences suggest room for improvement.
The main area for concern appears to be Value (3.6), which customers found to be less consistent.
What people like
- Delicious Food
- Cozy Atmosphere
- Friendly Service
What people don't like
- Unexpected Charges
- Uncomfortable Seating
- Inconsistent Value
With a recommendation score of 6.9, Pizza Bruno presents a compelling option for those seeking a relaxed meal. If you prioritize a pleasant atmosphere and generally good food, it’s certainly worth considering for your next outing.
However, be mindful of potential inconsistencies in value and seating comfort. While the service often shines, it’s wise to manage expectations regarding pricing transparency.
It could be a solid choice, but perhaps not for every occasion.
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Verdict: Our expert take on Pizza Bruno
Food (7.2 out of 10)
mentioned by 94% of the guests
When it comes to the food, there's a lot to love here! With a solid score of 7.2 and a good number of positive remarks (179 out of 263 total opinions), many rave about the delicious Garlic Knots, fantastic Pizza varieties like the Spicy Stetson, and even the surprisingly popular Kale Salad. Customers often praise the fresh ingredients and unique flavors.
However, the customer satisfaction sits at a 68.1%, indicating some room for improvement. A smaller but notable 67 negative comments point to issues like disappointing fried garlic knots, inconsistent pizza temperature, and occasional complaints about burned bread or a greasy mess. Some experiences suggest the food can be a bit hit-or-miss.
Food
263
Reviews
68%
Satisfaction
67
negative
17
neutral
179
positive
Rating distribution
What people like
- Delicious Garlic Knots
- Fantastic Pizza Varieties
- Fresh Ingredients
What people don't like
- Inconsistent Garlic Knots
- Pizza Inconsistencies
- Occasional Burned Food
Often praised
- pizzaThe food is great, the service is excellent, and the location is good. Even our youngest family members, a 5-year-old and a 3-year-old, who are self-proclaimed pizza snobs, agree that Pizza Bruno passes the smell and taste test. It's the best pizza in Orlando!
- foodI had a server who, despite it only being his third week, seemed like he had been there for years. All the food is good, and the garlic knots are a must-try. It's some of the best pizza in all of Orlando.
- garlic knotsThe service was outstanding, with our server Kylie being incredibly kind and patient, even with our last-minute family of 9. The food was delicious; we enjoyed the pizza, wings, and amazing garlic knots. The entire team was very efficient and friendly throughout our visit.
- kale saladI loved the kale salad, which was delicious and hearty
- wingsThe service was outstanding, with our server Kylie being incredibly kind and patient, even with our last-minute family of 9. The food was delicious; we enjoyed the pizza, wings, and amazing garlic knots. The entire team was very efficient and friendly throughout our visit.
- FoodFood:5
- crustperfect balance of crispy, chewy crust
- fried knotsdon't get me started on the fried knots
- knotsThe knots are good
- meatballsI love the pizza and meatballs, this place has one of the best pizza in town.
Frequently criticized
- pizza2 sad slices one with 4 pepperoni slices in a row no sauce just cheese and a white pizza also no sauce or oil just dough and cheese.
- saucethe sauce did not taste good
- kale saladThe kale salad just looked like kale was thrown in a box
- pepperonivery light on the pepperoni
- small pizzaThey will add a "take out" fee including an automatic gratuity and ask for additional gratuity when picking up. I was charged $80 for 6 wings, a small pizza ($26), and a 4-pack of beer. When I called to discuss this, the manager was passive aggressive and condescending.
- 4 pack of beera 4 pack of beer
- Fried Doughit was disgusting!!!!
- KBAR white piemost of what I ended up tasting was salt
- Rigatoni PomadoroRigatoni Pomadoro it was so bad we couldn't eat it
- Spicy Vodka with ChickenThe chicken was rubber and had no taste to it unfortunately. The vodka sauce had no flavor either.
If you're looking for some truly standout pizza and garlic knots, this place is definitely worth a try, especially given the strong positive feedback. Just be aware that a few diners have encountered inconsistencies, so manage your expectations for every single dish.
Service (6.3 out of 10)
mentioned by 72% of the guests
Many guests have had some truly positive experiences with the service here! With 61 positive remarks among 109 total, it's clear that the friendly service and attentive staff often shine. Customers frequently highlight the excellent service and amazing care they receive, which helps contribute to a respectable 6.3 score.
On the flip side, there are 43 negative comments indicating some bumps in the road. Guests have reported frustrating waiting times and feeling the team might be understaffed, leading to long waiting times. A few even mentioned encountering rude staff, which explains why customer satisfaction sits at a mixed 56%.
Service
109
Reviews
56%
Satisfaction
43
negative
5
neutral
61
positive
Rating distribution
What people like
- Friendly, attentive staff
- Excellent customer service
- Staff goes above and beyond
What people don't like
- Long waiting times
- Rude, inattentive staff
- Understaffing concerns
Often praised
- serviceservice is always great! Casey took such great care of us, she’s the best!
- ServiceService:5
- customer serviceThe customer service was very friendly and attentive.
- staffOn the positive side, the service was phenomenal. The staff was friendly and the place was clean. The meal was an incredible value, too.
- JackieJackie was our server and she was so awesome.
- serveryou couldn’t tell he seemed like he’d be there for years
- waitthe wait was a little longer than expected BUT it was worth it
- JackJack was the best so kind
- amazing caretook amazing care of us
- attentivewas really attentive
Frequently criticized
- staffThe staff, especially the female bartender is extremely rude and unwelcoming.
- waitressThe waitress with the fake glasses was incredibly rude
- serviceafter she started helping people who walked in after us
- ServiceThe booths were uncomfortably small for our group. Service could have been better, but it seemed like they were understaffed. Overall, the food was a highlight, but the seating and service could be improved.
- accommodation for childrenIf an establishment cannot accommodate children, they should advertise that.
- advertised openingOpened one hour later than advertised.
- calling the locationtried calling the location, no answer
- condescendingand condescending when calling
- cookthe “cook” you have there didn’t put my 2 tiny slices in the oven to heat up until 1pm.
- disposable cupsshocked when the waitress came back with two more disposable cups
Overall, service here can be a bit of a mixed bag. While many rave about friendly and attentive staff, be prepared for potential waits or occasional staffing issues. If youre patient, you might just get that amazing care, but its not a guarantee.
Ambience (7.7 out of 10)
mentioned by 34% of the guests
The ambience here generally hits the mark, boasting a good score of 7.7 and a good customer satisfaction of 76.2%! With 32 positive remarks out of 42 total, many guests rave about the fantastic location, inviting atmosphere, and unique decor. The chill vibe, great music, and overall cleanliness also frequently earn high praise, along with convenient parking options.
However, 8 negative opinions highlight some areas needing attention. Several visitors found the seating uncomfortable, specifically mentioning hard benches at the table and cramped booths. The lack of restrooms for guests was a significant concern for some, and issues with lighting were also noted, suggesting the place could benefit from some upgrades.
Ambience
42
Reviews
76%
Satisfaction
8
negative
2
neutral
32
positive
Rating distribution
What people like
- Great atmosphere
- Cool decor
- Easy parking
What people don't like
- Uncomfortable seating
- No guest restrooms
- Poor lighting
Often praised
- atmosphereTheir atmosphere and customer service for College Park, it’s well very nice atmosphere
- AtmosphereAtmosphere:5
- decorThe decor was very nostalgic and cool
- locationthe location is good
- placeOn the positive side, the service was phenomenal. The staff was friendly and the place was clean. The meal was an incredible value, too.
- ambianceThe ambiance is warm and welcoming
- attention to detailAll attention to detail.
- chill vibeit had a chill vibe with great music
- cleanlinessSuper clean.
- cozy atmospherein a cozy atmosphere
Frequently criticized
- atmosphereAs soon as I walked in with a stroller I started getting dirty looks.
- bench at the tableThe bench at the table doesn’t have any cushion so in 5 minutes after to sit down your butt starts to hurt.
- boothsBooths are way too small for group
- experienceTerrible experience didn’t even stay to eat
- lightingWe also ordered meatballs and a salad, which were both satisfactory. The service was prompt and helpful, but the seating was uncomfortable with low lighting.
- placethey DEFINITELY needs to upgrade their place
- restroomsthe have no restrooms for guests, so if you are going with kids (my case) that’s a problem.
- seatingSeating was uncomfortable
If youre seeking a spot with a cool vibe, great music, and unique decor, its definitely worth a visit. Just be aware that the seating might not be the most comfortable, and plan ahead regarding restroom access.
Value (3.6 out of 10)
mentioned by 18% of the guests
When it comes to value, a few customers have found some bright spots, praising the fair prices and calling it an affordable place where meals are worth the $, especially with great lunch special prices and happy hour deals. These 6 positive remarks highlight that some genuinely feel they got a good deal. However, the overall sentiment paints a different picture, with a score of just 3.6 indicating poor value and customer satisfaction at a low 21.4%.
Many of the 21 negative opinions, out of 28 total, point to issues like a mandatory 10% tip, a 3% credit card fee, and automatic gratuity, alongside complaints about overpriced items and the inconvenience of not accepting cash. This suggests a significant number of patrons feel misled by hidden charges.
Value
28
Reviews
21%
Satisfaction
21
negative
1
neutral
6
positive
Rating distribution
What people like
- Fair prices
- Great lunch specials
What people don't like
- Mandatory fees
- Hidden charges
- Overpriced items
Often praised
- affordable placeReally affordable place
- happy hourthey do happy hour till 6
- lunch special pricesGreat lunch special prices.
- mealThe meal was an incredible value
- pricestheir price are Really REALLY FAIR
- worth the $Definitely worth the $
Frequently criticized
- priceI thought it was weird that the little bit of sauce was on top of the cheese. For the price, I expected much better. My pic is post adding Parmesan and oregano.
- $26 dollars for thisall in all $26 dollars for this is ridiculous…
- $26 pastaOkay. What you expect from $26 pasta? Definitely not what you’re getting here.
- $36paying like 36$ for a small pizza
- additional gratuityask you for additional gratuity
- additional percentagethey charge an additional percentage of the total to your bill
- automatic gratuityincluding a automatic gratuity
- bait-and-switch tacticThat's like a bait-and-switch tactic
- feel misledI feel misled if I show up and the price has increased
- greedySeems a bit greedy to me
If you're looking for specific lunch specials or happy hour deals, you might find some decent value. However, be prepared for potential mandatory fees, hidden charges, and generally high prices that could leave you feeling disappointed.
How are the prices at Pizza Bruno?
You’re looking at roughly 27 per person – reported by 73 diners. That puts it in the $21–$30 category. For a Pizzeria, it’s comfortably mid-range: not a steal, but not bank-breaking either.
While the average sits in the $21–$30 range, a good chunk of diners also found options in the $11–$20 bracket, suggesting a nice mix of mid-range and slightly more budget-friendly choices. There are a few premium options too, but most prices cluster around the mid-tier.
Here’s a quick look at what guests spend per person, based on the latest 73 reviews.
How this Pizzeria’s value stacks up against similar spots in Orlando.
Given the average spend and the variety of options, we think the pricing feels quite fair for a Pizzeria. It offers flexibility, catering to both those looking for a solid mid-range meal and those who might want to splurge a little.
Customer Reviews: what people think about Pizza Bruno
Service Intent
- Quick Meal
Visit Type
- Dine-in
Wait Time
- Long (31+ min.)
2
Terrible Service, Long Wait
My experience at this restaurant was quite negative. We arrived and were told the restaurant opened one hour later than advertised. I ordered a pizza and was initially told it would take 20 minutes.
Unfortunately, after 40 minutes, they had not even started preparing the pizza. The staff member at the front desk seemed indifferent and could have cared less about the situation. Due to the poor service and excessive waiting time, I would not recommend this establishment.
- pizza5
- waiting time1
- front desk1
- advertised opening1
Price per Person
- $21–$30
Service Intent
- Family Dinner
Group Type
- Family
Group Size
- Small Group
Visit Type
- Dine-in
Meal Type
- Lunch
Wait Time
- Immediate (0–5 min.)
9
Amazing Pizza and Service!
My experience at the restaurant was fantastic! The pizza was a 10/10, and the service was equally impressive. Alexandria and the Chef were amazing with us.
We highly recommend trying the Demon Hunter pizza. It's a dish your kids will love!
- pizza10
- service10
- Demon Hunter pizza10
Service Intent
- Delivery
Visit Type
- Delivery
6
Fire Pizza, Old Chicken Cutlet
My pizza was fire 🔥, but I had an issue with my salad. I ordered Uber Eats and when my food arrived, it was packaged properly. However, upon opening my salad, it was clear they had given me an old chicken cutlet.
It even smelled funny. I tried calling the location, but there was no answer. Hopefully, someone from this location sees this review and, next time, checks the quality of the food so they don't serve old items to customers.
- pizza10
- old chicken cutlet2
- quality of the food3
- chicken cutlet2
Service Intent
- Food Exploration
Visit Type
- Dine-in
10
Best Pizza in Orlando!
It’s unbelievable that people will rate badly this pizza. I’ve been to Italy 3 times, and I can confidently say this is the best pizza in Orlando! The Service, Atmosphere, and Food all received a perfect 5/5 rating.
- pizza10
- Food10
- Service10
Service Intent
- Casual Outing
Visit Type
- Dine-in
1
Rude waitress, lost appetite
My experience at the restaurant was extremely disappointing due to the service. The waitress, specifically the one with fake glasses and a “faith” tattoo, was incredibly rude. To make matters worse, she touched the food with her bare hand.
This completely ruined my appetite, and I will never be coming back.
- waitress1
- food1
What Pizza Bruno offers
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible seating
- Wheelchair accessible restroom
Crowd
- Family-friendly
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Children
- Good for kids
Popular for
- Dinner
- Lunch
- Solo dining
Amenities
- Restroom
- Bar onsite
Offerings
- Happy hour drinks
- Quick bite
- Wine
- Coffee
- Beer
- Alcohol
Dining options
- Dinner
- Seating
- Lunch
- Dessert
Service Options
- Outdoor seating
- Dine-in
- Takeout
- Delivery
Parking
- Free street parking
- Free parking lot
- Usually plenty of parking
Atmosphere
- Cozy
- Casual
- Trendy
FAQs
Is parking and accessibility convenient at Pizza Bruno College Park?
Yes, you’ll find free street parking and a free parking lot, usually with plenty of space. The restaurant is also fully accessible, featuring a wheelchair-accessible entrance, parking lot, seating, and restroom for your comfort.
What kind of dining experience can you expect at Pizza Bruno College Park?
You can enjoy a cozy, casual, and trendy atmosphere perfect for lunch or dinner. They offer dine-in, takeout, and delivery, with outdoor seating available. It’s also a great spot for kids, and you can even make reservations.
What is the overall customer sentiment for Pizza Bruno?
Customers generally have a mixed to positive sentiment for Pizza Bruno, with a customer satisfaction rate of 62.9% and a net sentiment of 65.7, based on 442 customer observations.
What are the strongest and weakest aspects of Pizza Bruno according to reviews?
Pizza Bruno scores well for its Ambience (7.7) and Food (7.2), with many praising the cozy setting and delicious dishes. Service is also generally good (6.3). However, Value (3.6) is a notable concern for some patrons.
Are there any common complaints about the dining experience at Pizza Bruno?
Some customers have expressed concerns about uncomfortable seating and unexpected additional gratuity or pricing issues. There have also been isolated reports of less attentive or rude staff experiences.