Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible seating
- Wheelchair accessible restroom
oChef » Pho Than Brothers – Seattle
Pho Than Brothers - Seattle
Photo from Pho Than Brothers
Pho Than Brothers at a glance
Seattle Capitol Hill
- 🍜 Vietnamese Restaurant
$$
Price per Person $11–$20
mentioned by 55 of the guests
#630 out of 858 places to eat in Seattle
#15 Vietnamese Restaurant out of 19 in Seattle
Good
6.8 out of 10
Food
Service
Ambience
Value
291
Reviews
66.7%
Satisfaction
Often praised
- Quick service
- Quality pho
- Good value
Frequently criticized
- Uncleanliness
- Broth issues
- Rude staff
The restaurant Pho Than Brothers is a popular Vietnamese Restaurant located in Seattle’s vibrant Capitol Hill neighborhood. You’ll find a casual and trendy atmosphere perfect for a quick bite, whether you’re stopping by for lunch or dinner.
They offer a range of healthy and vegetarian options, making it a great spot for diverse tastes in Seattle.
Overview: Introducting Pho Than Brothers
Pho Than Brothers offers a straightforward experience, often praised for its efficient service and satisfying main dishes. Many appreciate the substantial portions and reasonable pricing, making it a practical choice for a quick meal.
However, some visitors have noted concerns regarding the dining environment and occasional inconsistencies in the main dish’s core component. While the fast service is a highlight, aspects of cleanliness and broth quality have drawn criticism.
Good
6.8
out of 10
291
Reviews
66.7%
Satisfaction
80
negative
17
neutral
194
positive
Pho Than Brothers achieves a respectable overall score of 6.8, indicating a generally good experience, though customer satisfaction sits at a mixed 66.7%. This suggests that while many leave content, a notable portion encounters issues.
The insights are drawn from 291 customer observations, with 194 positive remarks outweighing 80 negative ones. Diving deeper, the Service stands out with a score of (7.1), frequently described as fast service and courteous.
Food also performs well at (6.8), particularly for its pho and portion size. Value is rated (6.8), with many finding the prices affordable.
However, Ambience scores an average (5.6), with some comments pointing to filthy conditions and parking challenges.
What people like
- Quick service
- Quality pho
- Good value
What people don't like
- Uncleanliness issues
- Broth inconsistency
- Service attitude
If you’re seeking a quick, reasonably priced meal with satisfying pho, Pho Than Brothers could be a suitable option. The emphasis here is on efficiency and substantial portions, making it a practical choice when time is a factor and you’re looking for good value.
However, be aware that the dining environment might not always meet expectations, and there have been reports of inconsistent broth quality and occasional service issues. With a Recommendation Score of 6.9, it’s worth considering if your priorities align with its strengths.
Similar Restaurants in Seattle
- Vietnamese Restaurant
8.7
out of 10
out of 10
296
91.9%
- $$
- Beacon Hill
- Food
- Service
- Ambience
- Vietnamese Restaurant
8.4
out of 10
out of 10
216
88%
- $$
- Rainier Valley
- Food
- Service
- Ambience
- Vietnamese Restaurant
8.3
out of 10
out of 10
364
87.1%
- €€
- Brighton
- Food
- Service
- Ambience
- Vietnamese Restaurant
8
out of 10
out of 10
751
83%
- $$
- Alki
- Food
- Service
- Ambience
- Vietnamese Restaurant
7.9
out of 10
out of 10
603
79.8%
- $$
- Bitter Lake
- Food
- Service
- Ambience
- Vietnamese Restaurant
7.9
out of 10
out of 10
241
80.1%
- $$
- Yesler Terrace
- Food
- Service
- Ambience
Verdict: Our expert take on Pho Than Brothers
Food (6.8 out of 10)
mentioned by 91% of the guests
When it comes to the food, this place generally hits the mark! With a good score of 6.8 and 116 positive remarks out of 176 total, many customers rave about the delicious pho, flavorful broth, and generous portion sizes. Those free cream puffs are also a frequently appreciated sweet bonus!
However, customer satisfaction sits at a mixed 65.9%, with 47 negative comments highlighting some inconsistencies. Issues often revolve around bland broth, clumpy noodles, or occasionally tough meat. And sadly, some folks were disappointed to miss out on those beloved cream puffs.
Food
176
Reviews
65%
Satisfaction
47
negative
13
neutral
116
positive
Rating distribution
What people like
- Delicious pho
- Flavorful broth
- Generous portions
What people don't like
- Bland broth
- Tough meat
- Missing cream puffs
Often praised
- phoMy experience at this restaurant was fantastic! I had the best pho I’ve ever had. They focus on doing just one or two pho dishes, which they have clearly perfected.
- foodThe food quality was a definite highlight
- brothThe broth was well seasoned hot and flavorful
- meatthe meat is great for the portion size
- portion sizethe meat is great for the portion size
- PhoIt's always a great spot for a great bowl of Pho. I am grateful that this restaurant is still open.
- cream puffthe cream puff for desert was so creamy and tasted so good
- portionsMassive portions for a really good price
- soupThe soup is so good
- coffeehighly recommend their coffee too
Frequently criticized
- brothThe broth was one dimensional and slightly sweet.
- noodlesdisappointed in the way the noodles were packed
- phomy first (and last) takeout order of pho from this place was ridiculously bad
- cream puffsno cream puffs??!!! I was so disappointed to unpack the order at home and see that we didn't get any cream puffs!
- foodThe food here gave me food poisoning
- appetizersOnly pho and no appetizers
- beefbeef was stuck and clumped
- beef brothbeef broth is lacking and needs some more balance
- bowl of pholackluster bowl of pho
- broth temperatureBroth wasnt hot enough
If you're craving a hearty bowl of pho with generous portions and a good chance of a tasty broth, this spot is worth a try. Just be aware that some experiences mention inconsistencies in flavor and the occasional missing cream puff.
Service (7.1 out of 10)
mentioned by 57% of the guests
When it comes to service, this spot generally hits the mark with a score of 7.1 and a solid 72.1% customer satisfaction. Many of the 44 positive comments out of 61 total praise the incredibly fast service, with staff often described as great, friendly, and courteous. Guests frequently highlight the prompt service and efficient food delivery, making for a smooth experience.
However, not all experiences are perfect, with 16 negative comments pointing to areas for improvement. Some guests encountered staff described as curt, inattentive, or even demanding and rude. There were also specific concerns about customer service, including issues with payment processing and a significant problem with accommodating service dogs, which can be a major dealbreaker for some.
Service
61
Reviews
72%
Satisfaction
16
negative
1
neutral
44
positive
Rating distribution
What people like
- Fast service
- Friendly staff
- Courteous service
What people don't like
- Rude staff
- Service dog issues
- Inattentive service
Often praised
- serviceSuper fast service and they got it out to me within two minutes.
- ServiceService and atmosphere was excellent
- staffThe serving was incredibly fast, taking only 2 minutes. The staff were respectful, and the interior was simple and basic. I found the prices to be very fair.
- fast serviceMy experience at this restaurant was very positive. I enjoyed the good food and appreciated the fast service. The prices were affordable, making it a great option for a quick lunch.
- courteouscourteous with fast service
- family ownedit's family owned and you can tell they really care
- food deliveryFood came really fast
- great staffgreat staff
- in a hurryIf you want to hit the craving and you're in a hurry this place is fine
- lady that helpedthe lady that helped was very friendly
Frequently criticized
- servicethey didn’t allow dogs
- staffstaff is curt and inattentive
- business hoursI am sick and tired of businesses posting their hours, then not honoring them. If you’re open until 8: 00pm, why do I walk all the way to your restaurant, getting there at 7: 27 only to find the door locked?
- cashierEven the person I was with was struggling to put in the order. My card doesn’t always work the first try, and I know I’m trying to fix it, but the cashier wouldn’t let me try a second time. All in all, I would highly suggest finding a different spot.
- customer servicedidn’t even get a chance to try the food due to the customer service
- demanding and rudeso demanding and rude
- equal accessdeny you equal access
- health departmentI was honestly scared to even take a seat because this place is filthy. I’m shocked it’s still open, and it makes me wonder why the health department hasn’t stepped in. Definitely not somewhere I’d ever eat again.
- integrityThere is no integrity in that
- service dogMy experience at this restaurant was extremely negative due to their refusal to accommodate my service dog. Upon arrival, I informed the first worker about my service dog, but they waved their hands and seemed not to understand.
If youre looking for quick and generally friendly service, this place often delivers. However, be aware that some experiences have been less than ideal, particularly regarding staff demeanor or specific accommodation needs. Its a mixed bag, but leans positive for speed and general efficiency.
Ambience (5.6 out of 10)
mentioned by 24% of the guests
Alright, lets talk about the ambiance! Its a bit of a mixed bag here, with an average score of 5.6 and customer satisfaction sitting at 53.8%. On the brighter side, many folks really appreciate the overall atmosphere, often highlighting its cleanliness and ample seating, making it a good spot for large groups.
The convenient location also gets a big thumbs up, based on 14 positive observations out of 26 total. However, the flip side reveals some significant concerns. There are 9 negative comments pointing to a less-than-pristine dining area, with reports of slime on walls and floors, and even spiderwebs.
The restrooms, in particular, seem to be a major sticking point, frequently described as filthy, which definitely impacts the overall experience.
Ambience
26
Reviews
53%
Satisfaction
9
negative
3
neutral
14
positive
Rating distribution
What people like
- Convenient location
- Ample group seating
- Positive clean atmosphere
What people don't like
- Filthy dining area
- Dirty restrooms
- Visible spiderwebs
Often praised
- atmosphereService and atmosphere was excellent
- AtmosphereAtmosphere:4
- cleanI love coming here for my #12 medium pho bowl. The food is consistently delicious, the staff is great, and the atmosphere is clean and courteous. The service is also fast.
- cleanlinessthis location is way cleaner than the UW location
- convenient locationReally leans into the location being convenient
- large groupsa good place for large groups
- locationEasy to access location
- restaurantgrateful for this restaurant still opens
- seatingThere is a lot of seating
- vibeThe vibe in the place added to the experience
Frequently criticized
- ParkingService was super fast. Parking isn't easy but there is a QFC nearby if you'd like to combine this with some grocery shopping.
- cup of watercoup of water with garbage floating
- dining areaextra super dirty dining
- filthythis place is filthy
- pho jointBare bones for a pho joint
- restroomsthe restrooms...fugettaboutit!
- spiderwebsmonth's old spiderwebs
- utensilsdirty utensils
- walls and floorslime on walls and floor
So, if you're prioritizing a convenient location and space for a group, this place might fit the bill. Just be aware that the cleanliness, especially in the dining area and restrooms, could be a significant drawback for some.
Value (6.8 out of 10)
mentioned by 38% of the guests
When it comes to value, this spot generally hits the mark! With a solid score of 6.8 and customer satisfaction at 71.4%, its clear many diners find the pricing quite good. Folks frequently praise the "affordable prices, " "reasonably-priced meal, " and overall "value, " making it a popular choice for budget-conscious foodies.
These positive sentiments are reflected in 20 positive remarks out of 28 total comments. However, not everyone is thrilled with the cost. There are 8 negative remarks, with some diners noting a "take out charge" and expressing concern that "prices went up.
" While still generally affordable, a few feel its getting expensive compared to previous visits, especially for certain items or sizes.
Value
28
Reviews
71%
Satisfaction
8
negative
0
neutral
20
positive
Rating distribution
What people like
- Affordable prices
- Great value
- Reasonable meal
What people don't like
- Prices went up
- Take out charge
- Getting expensive
Often praised
- priceThe broth tasted flavorless, and there wasn't enough of it for my bowl. On a positive note, I really appreciated the different size options available, the accessible price, and the kindness of the staff. However, because I didn't enjoy my food that much, I don't think I'll be returning.
- pricesTheir prices are reasonable
- price rangeMy experience at this restaurant was characterized by fast service and a good price range, making it a cheaper option for a full stomach compared to most places on Cap Hill. I ordered the lean beef pho, but unfortunately, the beef broth was lacking and needed more balance.
- Price per personPrice per person:$10–20
- affordableIt was affordable
- affordable eatsone of the few affordable eats in the area
- affordable priceMy experience at this restaurant was fantastic! The food was fast, filling, and good, all at a relatively affordable price. I was incredibly impressed with the service speed; I timed it once and waited less than 2 minutes after ordering to get served.
- affordable pricesaffordable prices
- reasonably-priced mealThe service was also wonderful, with friendly and efficient servers. It was an enjoyable experience, and I would definitely recommend it to anyone looking for a delicious and reasonably-priced meal. Thanks Pho Than Brothers for the great experience!
- valueMy experience at this restaurant was a great value. The food was good, though not the absolute best I've ever had.
Frequently criticized
- price75 per bowl. I paid over $50 for 4 bowls. The bowls themselves were fine, but my main disappointment was the absence of cream puffs.
- pricesprices went up to $11/small
- street parkingyou have to pay for street parking
- take out chargecharging extra for take out is crazy
If you're looking for a generally affordable meal with good value, this place is definitely worth checking out. Just be mindful that some recent price adjustments or extra charges for takeout might slightly impact your final bill.
How are the prices at Pho Than Brothers?
You’re looking at roughly 17 per person – reported by 55 diners. That puts it in the $11–$20 category. For a Vietnamese Restaurant, it’s comfortably mid-range: not a steal, but not bank-breaking either.
Looking at the spread, most folks are spending right in that $11–$20 sweet spot, with just a few venturing into higher price points.
Here’s a quick look at what guests spend per person, based on the latest 55 reviews.
How this restaurant’s value stacks up against similar spots in Seattle.
We think the pricing feels pretty fair for a Vietnamese spot in this range. It offers a solid option without breaking the bank.
Customer Reviews: what people think about Pho Than Brothers
Visit Type
- Quick Meal
Group Type
- Friends
Group Size
- Small Group
Service Type
- Dine-in
Meal Type
- Lunch
Wait Time
- Immediate (0–5 min.)
Noise Level
- Quiet
9
Good food, fast service, great value
My experience at this restaurant was very positive. I enjoyed the good food and appreciated the fast service. The prices were affordable, making it a great option for a quick lunch.
I found the medium size portion to be plenty for one person.
- good food9
- fast service9
- affordable prices9
Price per Person
- $11–$20
Visit Type
- Regular Visit
Service Type
- Dine-in
9
Classic Pho, Great Service
My experience at this Cap Hill neighborhood classic was straightforward and satisfying. It's a no-frills, no-thrills kind of place, but it consistently delivers good pho. I've been here many times, and it never disappoints!
The service was great, the food was quick, and the broth was tasty. As someone who enjoys sweet treats, I really appreciated the cream puff they provide.
- good pho9
- service9
- quick food8
Price per Person
- $11–$20
Visit Type
- Quick Meal
Service Type
- Takeout
Noise Level
- Quiet
5
Mixed Experience: Good Puffs, Lacking Broth
My experience at the restaurant was mixed. The broth lacked taste and wasn't hot enough, which meant the meat took a considerable amount of time to cook. On a positive note, the cream puffs were good.
However, I found it unusual and frankly crazy to be charged extra for takeout, which was a first for me.
- cream puffs8
- broth2
- broth temperature3
- take out charge2
Visit Type
- Quick Meal
Service Type
- Takeout
Wait Time
- Immediate (0–5 min.)
9
Excellent Pho and Great Value!
I’m super picky about my pho broth, especially after spending money on flavorless broth around Cap Hill. This place does not disappoint! I received a large portion of meat for the price, and the cream puff is always appreciated.
They are also very fast and efficient with to-go orders, perfect for anyone looking to grab and go.
- pho broth10
- large portion of meat9
- cream puff8
Price per Person
- $11–$20
Visit Type
- Tourist Experience
Service Type
- Dine-in
10
Best Pho and Cream Puff!
My experience at this restaurant was excellent. I had the pho, which was the best I've ever tasted. For dessert, the cream puff was incredibly creamy and delicious.
The service and atmosphere were also top-notch. This is a must visit for all pho enthusiasts when in Seattle!
- pho10
- cream puff10
- Service10
What Pho Than Brothers offers
Crowd
- Tourists
- Family-friendly
- Groups
- College students
Payments
- Credit cards
- Debit cards
Children
- Good for kids
- High chairs
Popular for
- Dinner
- Lunch
- Solo dining
Amenities
- Restroom
Offerings
- Healthy options
- Coffee
- Vegetarian options
- Quick bite
Dining options
- Dinner
- Seating
- Lunch
- Table service
Service Options
- Dine-in
- Takeout
Parking
- Usually somewhat difficult to find a space
- Paid street parking
Atmosphere
- Casual
- Trendy
FAQs
What kind of dining experience can you expect at Pho Than Brothers in Capitol Hill?
At Pho Than Brothers, you can expect a casual and trendy dining experience perfect for both lunch and dinner. They offer comfortable seating and table service, making it a great spot for a relaxed meal in Seattle’s Capitol Hill.
Does Pho Than Brothers offer options for different dietary preferences or families?
Yes, Pho Than Brothers is known for its healthy and vegetarian options, ensuring there’s something for everyone. It’s also considered good for kids, with high chairs available, making it a family-friendly choice.
How does Pho Than Brothers generally score with customers?
Pho Than Brothers holds an overall score of 6.8, indicating a generally good experience. Customers particularly appreciate the Service (7.1), Food (6.8), and Value (6.8), though Ambience (5.6) is considered average.
What do customers enjoy most about Pho Than Brothers?
Many customers highlight the fast service, the quality pho with flavorful broth, and the affordable prices for generous portion sizes. The convenience and efficiency are frequently praised.
Are there any common complaints about Pho Than Brothers?
Some patrons have expressed concerns about cleanliness in the dining area, including dirty utensils and restrooms. There are also occasional mentions of broth being flavorless or not hot enough, and some staff interactions being curt or inattentive.