oChef » Phở Ban Mai – San Diego » Phở Ban Mai – San Diego – Reviews
Phở Ban Mai - Reviews
8991 Mira Mesa Blvd, 92126 San Diego
All reviews at a glance
423
Reviews
53%
Satisfaction
171
negative
28
neutral
224
positive
What people say about Phở Ban Mai
Filter Reviews
Service Intent
Group Type
Group Size
Visit Type
Wait Time
Meal Type
Price per Person
Noise Level
Price per Person
- $21–$30
Service Intent
- Quick Meal
Group Type
- Couple
Group Size
- Couple
Visit Type
- Dine-in
Meal Type
- Breakfast
Wait Time
- Immediate (0–5 min.)
9
Delicious Food, Fast Service!
My wife and I dined here the morning after Christmas. We were greeted right away by a friendly server. We were able to sit down very quickly and order quickly too.
Very fast service. We ordered 2 appetizers: the surf and turf rolls and spring rolls. We also got 2 phos.
Very delicious and really hit the spot. Authentic and welcoming!
- friendly server9
- fast service10
- surf and turf rolls9
Service Intent
- Food Exploration
Visit Type
- Dine-in
Meal Type
- Lunch
9
Delicious Vietnamese Cafe with Great Lunch Options
My experience at this Vietnamese cafe was very positive. I found the steak and eggs to be a great lunch option. The crepe filled with savory meats or tofu was not only good but also impressively looking.
The pho was delicious, and I often opt for the bun (rice noodles with lettuce and warm meats/egg rolls on top).
- steak and eggs8
- crepe filled with savory meats or tofu9
- pho8
Price per Person
- $21–$30
Service Intent
- Quick Meal
Group Size
- Solo
Visit Type
- Dine-in
Wait Time
- Immediate (0–5 min.)
Noise Level
- Moderate
7
Great food, poor service attention
My experience at this restaurant was a mixed bag. The food was great, and I was seated quickly. However, the service was lacking; the waiter never spoke a word and didn't return until I had to flag them down.
Despite the excellent food, the inattentive service was a significant drawback.
- food9
- service3
- waiter3
Price per Person
- $11–$20
Service Intent
- Casual Outing
Group Type
- Family
Group Size
- Small Group
Visit Type
- Dine-in
Meal Type
- Lunch
Wait Time
- Immediate (0–5 min.)
3
Awkward Experience, Bland Pho
My family and I visited this restaurant, and our experience was quite awkward from the start. Upon arrival, the ladies at the front desk simply looked at us and motioned towards a table. After we sat down, no one approached us for orders, and we weren't given any menus.
Following an awkward five-minute wait, during which the front desk staff conversed amongst themselves, I had to flag down a waitress for a menu. She seemed surprised, informing us that they only take orders online. While I understand this is their policy, it would have been helpful to be informed upon entry, especially for first-time visitors unfamiliar with the restaurant's typical Vietnamese appearance.
My phone had died, so they provided an iPad with the menu. We placed our order, and the food arrived quickly. However, the initial staff member who delivered our food did not appear happy, and indeed, many of the staff seemed unenthusiastic.
It wasn't until we were halfway through our meal that a friendly waitress refilled our waters with a smile. The pho was just okay, rather bland, though it did come with plenty of meat, which my son enjoyed. I ordered four spring rolls for $14, but they were stale, tasting as if they were prepared in the morning and left out all day.
I managed to eat three out of hunger but found the last one difficult to chew. Overall, it was an awkward experience 😅, and I don't believe any of my family members wished to return. We'll be sticking to Pho Cali.
Lol
- friendly waitress8
- pho5
- meat7
- front desk2
- online orders3
- staff3
Price per Person
- $21–$30
Service Intent
- Family Dinner
Group Type
- Family
Group Size
- Small Group
Visit Type
- Dine-in
Meal Type
- Dinner
Noise Level
- Quiet
1
Terrible Customer Service, Won't Return
I came here because my friend Tony owns the restaurant. Unfortunately, after witnessing his staff disrespect me and my family, we have no desire to return. The customer service here is terrible.
The staff needs to work on their interactions with one another; respect goes a long way. They even got upset when we didn't tip them after such an unpleasant experience. It's baffling how anyone would want to tip someone who disrespected their family.
Please, clean up the attitude; we are all adults here.
- customer service1
- interactions with one another1
- respect1
Service Intent
- Food Exploration
Visit Type
- Dine-in
Meal Type
- Lunch
6
Good Food, Terrible Service
My experience at this restaurant was a mixed bag. The banh xeo and banh beo were of good quality, and the restaurant itself was clean. However, the service was a significant letdown.
On multiple visits, I've found the staff to be confrontational when asked for anything, acting as if they are too good to interact with customers. This consistent poor service is disappointing.
- banh xeo8
- banh beo8
- restaurant7
- staff2
- service2
Price per Person
- $11–$20
Service Intent
- Quick Meal
Group Type
- Friends
Group Size
- Large Group
Visit Type
- Dine-in
Wait Time
- Immediate (0–5 min.)
8
Good Food, Quick Service, Easy Ordering
My experience at this restaurant was positive. I enjoyed the good food and appreciated the good meat portion size. The service was quick, which was great.
Ordering was made easy via a QR code on the phone, and if I needed staff assistance, there was a button at the table. Overall, I'm satisfied with my visit.
- food8
- meat portion size8
- service7
Service Intent
- Food Exploration
7
Tasty Tofu Dishes, A Bit Pricey
My experience at this restaurant was good, though it's not the cheapest place around. I ordered the Tofu fried rice, which was generously filled with lots of vegetables. I also tried the Tofu spring rolls, and they were very tasty.
The total bill for both dishes came to $25.
- Tofu fried rice8
- Tofu spring rolls8
- total bill6
- price4
Price per Person
- $11–$20
Service Intent
- Quick Meal
Visit Type
- Dine-in
Meal Type
- Lunch
Wait Time
- Short (6–15 min.)
9
Awesome Pho, Will Return!
My experience at this restaurant was fantastic. I ordered the pho p8 medium, and the food arrived quickly. It was piping hot and simply awesome.
I will definitely come again.
- pho p8 medium10
- food10
- service speed9
Price per Person
- $21–$30
Service Intent
- Food Exploration
Visit Type
- Dine-in
Meal Type
- Dinner
9
Amazing Food and Views!
My experience at the restaurant was fantastic. The food was absolutely MEGA, and the view was varied and interesting. It's definitely worth stopping by.
- food10
- view8
1–10 of 93