oChef » Patxi’s – San Francisco » Patxi’s – San Francisco – Reviews
Patxi's - Reviews
511 Hayes St, 94102 San Francisco
All reviews at a glance
558
Reviews
44.3%
Satisfaction
274
negative
37
neutral
247
positive
What people say about Patxi's
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Visit Type
Group Type
Group Size
Service Type
Wait Time
Meal Type
Price per Person
Noise Level
Visit Type
- Food Exploration
Service Type
- Dine-in
9
Great Vegetarian and Vegan Pizza Options
My experience at this restaurant was fantastic, especially for vegetarians and vegans. They offer great vegetarian and vegan pizza options, including vegan deep dish and pan pizza. The food quality was excellent, and I was very pleased with the variety available for plant-based diets.
- vegetarian and vegan pizza options9
- vegan deep dish9
- pan pizza9
Visit Type
- Quick Meal
Service Type
- Dine-in
Wait Time
- Long (31+ min.)
2
Extremely Slow Service and Unprofessional Staff
My experience at this restaurant was one of extreme disappointment. The service was incredibly slow, with my order taking far longer than anticipated. To make matters worse, the staff acted unprofessionally and were unhelpful when I inquired about the significant delay.
Overall, the service was poor.
- service2
- order2
- staff2
Price per Person
- $11–$20
Visit Type
- Food Exploration
Service Type
- Dine-in
Wait Time
- Immediate (0–5 min.)
10
Craving Patxi's Deep Dish
I really miss the Patxi's that used to be in Denver. I had to make a stop here while in SF. I love the sausage and pepperoni deep dish pizza.
The food was a perfect 5, and the atmosphere was also a perfect 5. There was no wait, and the service was a perfect 5.
- sausage and pepperoni deep dish pizza10
- food10
- atmosphere10
Price per Person
- $21–$30
Visit Type
- Casual Outing
Group Type
- Couple
Group Size
- Couple
Service Type
- Dine-in
Meal Type
- Dinner
Wait Time
- Long (31+ min.)
1
Awful Experience, Raw Pizza, Poor Service
We really wanted to like this place, but our experience was awful. The pizza took about 30 minutes to come out, yet the dough was still raw on the bottom and the toppings were only lukewarm. The waitress seemed completely disengaged, spending most of her time on her phone in the corner instead of checking on tables.
To make things worse, even though we arrived an hour and a half before closing, the staff had already started cleaning grease traps, which made the whole restaurant smell like raw sewage while we were eating. The tables themselves were sticky and unclean, adding to the overall unpleasant environment. It also took over 10 minutes just to get our server’s attention for the check, despite us being the only people in the restaurant.
Sadly, the quality seems to have gone downhill since Covid, and this visit left us very disappointed.
- pizza2
- raw on the bottom1
- toppings were only lukewarm2
Price per Person
- $31–$40
Visit Type
- Food Exploration
Service Type
- Dine-in
2
Deep dish pizza was a monstrosity
My experience at this restaurant was quite disappointing, especially concerning the deep dish pizza. It arrived looking like a monstrosity, which was a significant letdown. The reviewer's rating for food was a 1, indicating a very poor experience with the cuisine.
The reviewer's rating for service was also a 1, suggesting a similarly negative experience with the staff or operations. The price per person was between $30–50.
- deep dish pizza1
- monstrosity1
- Food1
Visit Type
- Quick Meal
Service Type
- Dine-in
Wait Time
- Long (31+ min.)
2
Messed up order, long wait
My experience at the restaurant was quite disappointing. We experienced a long wait of one hour, and even after that, our order was messed up. To add to the frustration, we were still charged for drinks that we did not receive as ordered.
The service and overall experience were significantly impacted by these issues.
- order1
- wait1
- drinks1
Visit Type
- Quick Meal
Service Type
- Dine-in
Wait Time
- Long (31+ min.)
2
Disappointing Experience, Won't Return
My experience at this restaurant was far from satisfactory. The service was both poor and slow, with a 20-minute wait for beverages followed by a 40-minute wait for my pizza. The pizza itself, while large, was only a "step-up" from mall pizza, indicating a lack of quality.
Furthermore, the ambience was marred by dirty tables, bathrooms filled with graffiti, and a constantly running toilet. I will not be returning.
- service2
- wait for beverage2
- wait for pizza2
Visit Type
- Regular Visit
Service Type
- Dine-in
2
Pizza Quality and Service Decline
My experience at this restaurant has unfortunately gone from being the best pizza place to one of the worst. The pizza quality is inconsistent, with the preparation varying significantly each time. Furthermore, they consistently mess up my order.
The most disappointing aspect was the manager's response when I pointed out an error; they dismissively told me, "too bad" that my pizza had red sauce instead of the pesto sauce I requested. As a business owner myself, I foresee this establishment struggling due to its declining food quality and, even more so, its terrible management.
- pizza quality2
- order1
- manager's response1
Price per Person
- $21–$30
Visit Type
- Solo Dining
Group Size
- Solo
Service Type
- Dine-in
Meal Type
- Lunch
Noise Level
- Quiet
3
Garlic Overload on a Soggy Pizza
My experience at this restaurant was quite unusual. I ordered a Neapolitan pizza with spinach, but what arrived was a garlic bomb. While it wasn't entirely bad, the execution was frankly ridiculous.
The center of the pizza was soggy, essentially wet dough overloaded with an overwhelming amount of garlic. I'm unsure about the recipe's origin, but it definitely needs revision. I considered complaining and requesting a new pizza, but my primary reason for visiting was to charge my phone.
Therefore, I'm giving one star for the pizza and one star for the convenient outlet by the table. Thanks for the electricity!
- outlet by the table8
- Neapolitan pizza2
- garlic1
- center2
Visit Type
- Quick Meal
Service Type
- Dine-in
Wait Time
- Long (31+ min.)
2
Awful experience, long wait times
My experience at this restaurant was awful. They are definitely short on staff, and orders take so long to get ready. I arrived when my order should have been ready, but was told to wait an additional 15 minutes, and I'm not even sure it would have been ready by then.
This will definitely be my last time here.
- staff1
- orders1
- wait1
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