Osakaya - Reviews

My experience at this restaurant was disappointing due to the average food and overpriced nature of the meal. They automatically added an 18% tip without clear communication, and when we inquired about adding noodles, we were told it was okay but not informed about an extra charge. The bill was unclear, and the pre-added tip was only discovered upon payment, leading to a lack of transparency.

My experience at this restaurant offered good sushi and katsu at a reasonable price, especially for the lunch special. The sushi was very flavorful and fresh. However, the katsu was slightly overcooked. The wait staff seemed a little rough around the edges. The atmosphere was great, and the food was generally good.

My experience at this restaurant was extremely negative. While I initially enjoyed my food, the situation quickly deteriorated. We were served dirty plates, and my friend found the alcohol to be bitter, which is unusual. The atmosphere was very dirty. The worst part was discovering a rat in the kitchen, on the floor. The staff saw it and did nothing, which is a serious health code violation. I have reported this incident and am awaiting a response. I strongly advise against going here unless you want to encounter rodents.

I visited this restaurant based on a friend's recommendation. Unfortunately, the food we ordered was bland. The service also left much to be desired; when my sister requested a to-go box, the waitress threw it and the bag onto the sushi, making them dirty. This felt quite rude. I've lived in San Francisco for over 7 years and have dined at many restaurants, but this was the first time a restaurant automatically added a 16. 02 tip. While other establishments allow customers to choose their tip amount, this place automatically charged 18%. Although they might justify adding their tip to the check, I found it to be a bit high considering the level of customer service we received.

I recently dined here after a long absence and was quite surprised when the check arrived. An 18% gratuity was already added to the total. When I inquired, my server stated it was a POS system setting, but I believe this was a decision made by the owner/manager. Regarding the food, the teriyaki beef was made from low quality beef, and the food temperature was not up to par upon serving. I have no reason to return.

My experience at this restaurant was fantastic! I enjoyed the lunch special tonkatsu with a Unagi bowl side. The food was authentic Japanese and the price was very competitive and fair. I had a great experience with the food and service.

My experience at this restaurant was great for lunch! :) The oyakodon was a big portion and delicious. The yakiniku was so yummy, and the unagi was so fatty and good.

My experience at this restaurant was disappointing. A 18% gratuity was automatically added to our bill for a party of two, which felt like a mediocre business practice. Furthermore, the food quality was low.

My experience at this restaurant was a mixed bag. The food was just okay, nothing particularly special, and I found it to be quite expensive for what it offered. The service was average, not outstanding but not terrible either. However, the vibe of the place was definitely there, contributing positively to the atmosphere.

Visiting from the east coast, I'm accustomed to high-quality Japanese food made from the best ingredients. This restaurant truly measures up. The staff greeted me with a smile and a polite welcome, and they were very nice folks. I ordered the tonkotsu ramen, which arrived quickly. The chashu was tender and delicious, and the broth was flavorful without being too salty – a very nice balance. The toppings, including green onion, bean sprouts, and a touch of pickled ginger, were selected to complement each other well. I also noted corn kernels, which added sweetness and texture, though I'm not used to them in ramen. The ramen eggs were cooked a bit more than I prefer, but they were still seasoned well. I should have ordered extra chashu, but that was my oversight. The portions served are standard. I also ordered a chicken katsu with curry and rice to go, which I expect will be delicious. Overall, a very positive experience with excellent food and great service.