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oChef » Oma Sushi – San Francisco
Oma Sushi - San Francisco
Photo from Oma Sushi
Oma Sushi at a glance
San Francisco South of Market
- 🍣 Japanese Restaurant
$$
Price per Person $31–$40
mentioned by 95 of the guests
#1591 out of 2403 places to eat in San Francisco
#133 Japanese Restaurant out of 174 in San Francisco
Good
7.1 out of 10
Food
Service
Ambience
Value
464
Reviews
68.5%
Satisfaction
Often praised
- Fresh sushi
- Good ambience
- Friendly service
Frequently criticized
- Tip issues
- Bland food
- Poor rice
The restaurant Oma Sushi, a delightful Japanese Restaurant in the heart of San Francisco’s vibrant South of Market neighborhood, offers you a casual and inviting atmosphere perfect for any meal. Whether you’re seeking healthy options for lunch or a quick bite for dinner, you’ll find a welcoming spot here.
They also provide convenient service options like no-contact delivery and takeout, ensuring you can enjoy their delicious offerings wherever you are.
Overview: Introducting Oma Sushi
Oma Sushi generally offers a pleasant dining experience, with many guests praising the fresh sushi and the overall quality of the cuisine. The atmosphere is often described as a pleasant atmosphere, contributing to a comfortable visit.
It’s a spot where the culinary team’s efforts shine through, making for a memorable meal. However, some patrons have noted concerns regarding the billing practices, specifically issues with an automatic tip being added.
While the food is largely well-received, there are occasional comments about certain dishes being bland food or the rice lacking the desired texture, suggesting some inconsistency.
Good
7.1
out of 10
464
Reviews
68.5%
Satisfaction
111
negative
35
neutral
318
positive
Oma Sushi earns a respectable 7.1 overall score, indicating a generally good experience for diners. Customer satisfaction sits at 68.5%, which suggests a mixed but leaning positive sentiment among visitors.
This feedback is drawn from 464 customer observations, reflecting a broad range of experiences. The Food (7.4) stands out as a strong point, frequently highlighted by guests, while the Ambience (7.6) also contributes positively to the dining experience.
However, Service (6.5) and Value (6) are perceived as more average, with some specific concerns influencing these scores despite many positive remarks.
What people like
- Fresh, quality sushi
- Pleasant dining atmosphere
- Attentive, friendly staff
What people don't like
- Automatic tip issues
- Inconsistent food quality
- Rice texture concerns
If you’re seeking a place with generally good food and a comfortable setting, Oma Sushi is worth considering. The Recommendation Score of 7.2 suggests that many find it a worthwhile visit, particularly for its sushi offerings.
Just be mindful of the overall value proposition and potential billing practices. It’s a spot that delivers on its core promise of decent Japanese fare, but it might not be for everyone, especially if you prioritize exceptional service or strict control over your bill.
Approach with an open mind, and you’ll likely find something to enjoy.
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Verdict: Our expert take on Oma Sushi
Food (7.4 out of 10)
mentioned by 95% of the guests
When it comes to the food, this spot generally hits the mark, boasting a solid score of 7.4 for a good culinary experience and customer satisfaction at a healthy 70.9%. Many diners rave about the delicious food, especially the fresh sushi and comforting ramen and udon dishes. With 183 positive remarks out of 258 total, it seems like a tasty bet.
However, not every dish is a winner, as 52 negative comments point to some bland food and issues with rice quality. Some found certain rolls had too much sauce or that ingredients werent always fresh, ' suggesting a bit of inconsistency in preparation.
Food
258
Reviews
70%
Satisfaction
52
negative
23
neutral
183
positive
Rating distribution
What people like
- Delicious fresh sushi
- Great ramen and udon
- Good portion sizes
What people don't like
- Inconsistent rice quality
- Some bland food
- Too much sauce
Often praised
- foodfood prepared by Chefs Baba Saburo, Hideaki Sakuraba, and Jose Armendaris was phenomenal
- sushiMy experience at Oma Sushi was truly memorable. I had the best sushi I’ve ever had, with the bay scallops being my absolute favorite. The chefs did an amazing job with our food, and our servers were incredibly nice, catering to our every need with smiles.
- ramenmade my ramen spicy for me and constantly checked in
- miso soupMy experience at the restaurant was mixed. The food came out fast, and the miso soup was great. However, the spicy chicken was very bland and had no flavor, as well as the golden California roll, which was also bland.
- rollsWhile not entirely authentic Japanese cuisine, the overall experience was satisfactory. The rolls were particularly tasty, and the udon was a bit unusual with the addition of spinach and onions. The restaurant isn't very large, so there can be a wait, but they have waiting seats, making it comfortable to wait.
- Udonhighly recommend the Udon!
- bay scallopshighly suggest the bay scallops
- beefVery soft and tender
- delicious foodfresh sushi and delicious food
- fishThe fish was fresh — clean, bright, the way it should be.
Frequently criticized
- riceBut the rice, that’s where it fell down. It lacked bite, a bit flat
- foodthe food is even worse
- sushiMy experience at this restaurant was mediocre. For truly good sushi, you really need to go to another restaurant. The establishment also doesn't appear very hygienic.
- Goma ae sauceI wish the sauce on it was not so sweet
- Lion King rollmy experience with the Lion King roll was extremely unpleasant
- amaebidon't recommend their amaebi as the shrimp wasn't fresh enough
- baked California rollbaked California roll smothered inside and out with orange mayonnaise
- balanceSushi is all about balance, and when the rice doesn’t shine, the whole dish suffers.
- beef teriyakithe beef teriyaki..the beef was a bit tough
- bentoThe bento was minimalist
If you're in the mood for generally good Japanese food, especially sushi and noodle dishes, this place is worth considering. Just be aware that while many find it delicious, some items might be a hit or miss regarding seasoning and rice quality.
Service (6.5 out of 10)
mentioned by 73% of the guests
When it comes to service, this spot lands squarely in the middle, with a score of 6.5 and customer satisfaction at 63%. Many guests, accounting for 68 positive remarks out of 108 total, frequently praise the friendly staff, attentive wait staff, and prompt service, often highlighting the staff kindness and efficiency that made their meals enjoyable. However, it's not all smooth sailing, as 34 negative comments point to areas needing improvement.
Some experiences mention slow service, rude staff, and a concerning lack of accountability when issues arose, like finding hair in food without a sincere apology. There are also frustrations with phone service for takeout orders.
Service
108
Reviews
63%
Satisfaction
34
negative
6
neutral
68
positive
Rating distribution
What people like
- Friendly staff
- Attentive service
- Prompt service
What people don't like
- Slow service
- Rude staff
- Lack of accountability
Often praised
- serviceWe were fortunate that this place was only a five-minute walk from our hotel. It was relatively empty on a Sunday evening, so our service was pretty great. We started with the miso soup, which was quite delicious with a rich and umami flavor.
- staffMy experience at the restaurant was everything I could have asked for, especially for my father's birthday celebration. We spent around $175 and were met with constant service and friendly staff throughout our meal. The sushi was incredibly fresh and amazing, and the hot sake was a great accompaniment.
- staff membersThe price is also very good compared to other restaurants, and the sushi is so fresh and really yummy. Additionally, the staff members were so friendly and worked very fast.
- wait staffThe wait staff, engaging and attentive, absolutely on point.
- waitressour waitress was also excellent
- ServiceService:5
- attentionconstantly checked in to see how I was doing
- chefo qual inclusive fez a gentileza de explicar em espanhol algumas dúvidas
- chefsThe chefs really did an amazing job
- chefs kindnessThe staff and chefs were so kind
Frequently criticized
- serviceThe service is perfunctory
- waitressThis was not on the description. I told the waitress and honestly felt sick so just wanted to leave. Didn't give any type of discount, which whatever that's their choice.
- customer serviceHygiene and customer service are essential
- servereven after confirming that I ordered the right thing the server was insistent
- accountabilitylack of accountability
- attentionwe didn’t get any attention for 20 minutes
- baby in lapeat with a baby in your lap
- camera footageI asked to see the camera the manager and she put it together and they said I can't see it
- customer careOmaSushi, you need to improve your service and ensure the quality of your food! I do not recommend this place until they improve their service and customer care.
- discriminatory treatmentthey only care about white people
Overall, the service here seems to be a bit of a mixed bag. You might encounter incredibly friendly and efficient staff, but theres also a chance of slower, less attentive interactions. If youre looking for consistently top-tier service, you might want to manage your expectations, but its worth a try if youre willing to roll the dice.
Ambience (7.6 out of 10)
mentioned by 38% of the guests
Overall, the ambience here is quite impressive, scoring a solid 7.6 and boasting a strong customer satisfaction of 82%. Many guests, in 41 positive remarks, raved about the inviting atmosphere, often highlighting the excellent cleanliness, relaxing vibe, and great location. The lovely decor and nice music also contributed to a wonderful dining experience.
However, not everyone was entirely charmed. A few of the 8 negative comments pointed to issues with the atmosphere, specifically mentioning loud music and concerns about hygiene. Some also felt the establishment lacked better standards, leading to a less welcoming experience for a small number of diners.
Ambience
50
Reviews
82%
Satisfaction
8
negative
1
neutral
41
positive
Rating distribution
What people like
- Clean, inviting atmosphere
- Great, convenient location
- Pleasant background music
What people don't like
- Loud, annoying music
- Hygiene concerns
- Uncomfortable atmosphere
Often praised
- atmosphereThe atmosphere was wonderful with nice music
- cleanlinessVery clean and tidy
- convenienceIt is very convenient from the Hilton front entrance
- noise levelNoise level:Very quiet
- placeThe restaurant isn't very large, so there can be a wait, but they have waiting seats, making it comfortable to wait. Although the seating area is a bit cramped, the place is generally clean, and the staff were friendly, which made me satisfied. It's a good place for a simple meal, and I would revisit.
- restaurantMy experience at this restaurant was wonderful. It's the sweetest little restaurant to enjoy your stay in Union Square. The prices are awesome and the food is awesome.
- AtmosphereAtmosphere:5
- cleanClean, good service, well above average.
- decorThe decor functional, comfortable
- experiencetruly a wonderful experience
Frequently criticized
- HygieneHygiene and customer service are essential
- atmosphereAtmosphere:2
- better standardsFinding a hair in your food is bad enough, but the lack of proper customer service and accountability made it even worse. I expected better standards from this place. Unfortunately, I won’t be coming back or recommending it to others.
- establishmentFor truly good sushi, you really need to go to another restaurant. The establishment also doesn't appear very hygienic. The ingredients are not very fresh, and they are also cutting corners.
- musicthe music is loud and annoying
- offendedI feel offended because so many people look at me
- organized fraud corporationmore like an organized fraud corporation
- restaurantI didn't feel like a restaurant but more like an organized fraud corporation
If you're looking for a spot with a generally pleasant and clean vibe, often with good music and a convenient location, this place is usually a hit. Just be aware that a few guests found the music a bit loud or had hygiene concerns, so it might not be perfect for everyone seeking absolute quiet or pristine conditions.
Value (6 out of 10)
mentioned by 41% of the guests
Many diners find this place offers a pretty good deal, often praising the reasonable price and the good amount of food you get for your money. With 26 positive remarks out of 48 total, its clear many feel theyre getting value for money, which helps contribute to an average score of 6 and a customer satisfaction of 54.2%. However, it's not all sunshine and rainbows.
Some guests have been caught off guard by automatic tips or unexpected fees, leading to feelings of being overpriced or even getting charged extra. With 17 negative comments, these issues definitely impact the overall perception of value, making it a bit of a mixed bag.
Value
48
Reviews
54%
Satisfaction
17
negative
5
neutral
26
positive
Rating distribution
What people like
- Reasonable prices
- Good value
- Generous portions
What people don't like
- Automatic tip
- Unexpected fees
- Overpriced items
Often praised
- priceDecent amount of food for the price
- pricesThe food is so good that I often let the chef decide my order, as I've never had a roll here that I didn't love. It's a great little sushi spot in downtown SF, offering good prices, excellent service, and a pleasant atmosphere. My recent meal included delicious mixed tempura (vegetables and fish), a sushi roll, and a beer.
- valuevalue for the food was over the top
- value for moneyMy experience at this restaurant started as an emergency late-night nosh, but it turned out to be an excellent value for the money. They clearly cut no corners: the edamame with garlic was fresh, showing no signs of having come directly from the freezer.
- ethicsI like the ethics
- good amount of foodgood amount of food for the price.
- lower cost sushi barmy favorite lower cost sushi bar
- not too expensiveNot too expensive.
- pay by credit cardit's best to pay by credit card
- reasonable pricefor a reasonable price
Frequently criticized
- pricesTurns out there’s no way to call them to place an order as their number just goes to a pre-recorded message that says their open hours like 5 times in a row. They only use DoorDash for takeout orders and jack up the prices a lot for it. Chose not to order takeout because of it.
- tipDidn't give any type of discount, which whatever that's their choice. But I signed my receipt not leaving a tip and now I saw on my bank they added a 20+% tip. Do.
- 10% discountthey only offered me a 10% discount
- automatic chargeThe miso soup stood out as great, and the Agedashi Tofu was truly amazing. However, the automatic charge of a $11 tip on a $25 bill left me disheartened, earning this review a one-star rating. Such unexpected fees can significantly impact the overall dining experience.
- automatic tipHowever, the spicy chicken was very bland and had no flavor, as well as the golden California roll, which was also bland. Additionally, the automatic tip of $10 dollars caught me off guard on the bill.
- charge you extrathey will charge you extra
- charged me the full amountthey charged me the full amount
- discountI told the waitress and honestly felt sick so just wanted to leave. Didn't give any type of discount, which whatever that's their choice. But I signed my receipt not leaving a tip and now I saw on my bank they added a 20+% tip.
- discount or compensationno discount or compensation offered
- finish what you ordermake sure you finish what you order
If you're looking for a decent meal at a fair price, this spot could be a good option. Just be sure to double-check your bill for any unexpected charges, especially concerning tips, to avoid disappointment.
How are the prices at Oma Sushi?
On average, you’ll spend around 32 per person – from 95 guests. That puts the restaurant in the $31–$40 category. For a Japanese Restaurant, that’s mid-range, maybe slightly above.
Looking at what people actually spend, prices are quite varied. While the average is 32, a good number of guests spend less, often in the $21–$30 range. But there are also plenty of options for those looking for a more premium experience, with some diners spending significantly more.
Here’s a quick look at what guests spend per person, based on the latest 95 reviews.
A comparison of value for money at this restaurant versus similar spots in San Francisco.
For a Japanese Restaurant in San Francisco, we think the pricing feels quite fair. It offers a good balance, catering to different budgets while still providing quality.
Customer Reviews: what people think about Oma Sushi
Visit Type
- Quick Meal
Service Type
- Dine-in
Meal Type
- Lunch
Wait Time
- Moderate (16–30 min.)
2
Overcharged and Slow Service
My experience at this restaurant was disappointing. I was overcharged compared to the listed menu prices, which was confirmed by a picture of my receipt showing the discrepancy. When I pointed this out to the server, she was unhelpful and just said she would "let them know.
" The food was described as "so so, " and the service was slow, even during non-busy periods. I would advise looking elsewhere for a meal.
- food5
- listed price2
- service3
- server2
Price per Person
- $11–$20
Visit Type
- Food Exploration
Service Type
- Dine-in
Wait Time
- Immediate (0–5 min.)
Noise Level
- Moderate
2
Disappointing Lion King Roll Experience
I'm generally not a picky eater, but my experience with the Lion King roll was extremely unpleasant; I could barely take one bite without gagging. I was surprised to receive a baked California roll completely smothered in orange mayonnaise, both inside and out. The roll lacked any other discernible flavor besides cooked mayonnaise, and neither the photo nor the description on the menu indicated it would be 90% mayo.
I'm giving 3 stars because the staff did comp the roll, which I appreciated. However, even after confirming I ordered correctly, the server insisted I should have known what I was ordering. I don't see how I could have possibly anticipated ordering a log of orange mayonnaise based on the menu's photo and description.
- staff8
- Lion King roll1
- baked California roll2
- orange mayonnaise1
Price per Person
- $11–$20
Visit Type
- Food Exploration
Group Type
- Couple
Group Size
- Couple
Service Type
- Dine-in
Meal Type
- Dinner
Wait Time
- Immediate (0–5 min.)
9
Excellent Value and Fresh Sushi
My experience at this restaurant started as an emergency late-night nosh, but it turned out to be an excellent value for the money. They clearly cut no corners: the edamame with garlic was fresh, showing no signs of having come directly from the freezer. I'm pretty sure the wasabi was real, not horseradish dyed green, and the ginger was not dyed pink or cloyingly sweet.
The sushi itself was fresh and well-prepared. Even though I'm just in town for fun, I would make a second trip here, even on a short visit.
- value for money10
- edamame with garlic9
- wasabi9
Price per Person
- $21–$30
Visit Type
- Food Exploration
Group Type
- Couple
Group Size
- Couple
Service Type
- Dine-in
Meal Type
- Dinner
Wait Time
- Immediate (0–5 min.)
7
Fresh Fish, Flawed Rice
My experience at Oma Sushi was a mixed bag. The fish was undeniably fresh, presenting with a clean, bright quality that's essential for good sushi. The wait staff were also a highlight, described as engaging and attentive, truly on point.
However, the rice was where the experience fell short. It lacked the desired bite, was a bit flat, and I personally prefer it warm to properly complement the fish. Sushi relies on balance, and when the rice isn't up to par, the entire dish suffers.
It was a solid effort overall, but not quite perfect.
- fish8
- wait staff10
- rice3
- rice temperature4
- balance4
Visit Type
- Tourist Experience
Service Type
- Dine-in
10
Delicious Food and Great Atmosphere
Right across from the Hilton Hotel, we came here after visiting Chinatown. The atmosphere was wonderful with nice music, and the friendly staff made the meal even more enjoyable. Visiting from Austin, Texas, we were delighted to find such delicious food.
And to top it off, knowing the owner is Korean made it taste even better!
- atmosphere10
- nice music10
- friendly staff10
What Oma Sushi offers
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible seating
- Wheelchair accessible restroom
Crowd
- Family-friendly
- LGBTQ+ friendly
- Transgender safespace
- Groups
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Children
- Good for kids
- High chairs
Popular for
- Dinner
- Lunch
- Solo dining
Amenities
- Gender-neutral restroom
- Restroom
Offerings
- Healthy options
- Quick bite
- Wine
- Beer
- Small plates
- Organic dishes
- Vegetarian options
- Alcohol
Dining options
- Catering
- Table service
- Dessert
- Dinner
- Seating
- Lunch
Service Options
- No-contact delivery
- Takeout
- Curbside pickup
- Dine-in
- Delivery
Atmosphere
- Casual
FAQs
What kind of dining experience can you expect at Oma Sushi?
At Oma Sushi, you can enjoy a casual dining experience for lunch or dinner, with comfortable seating available. They also offer convenient options like takeout, delivery, and even no-contact delivery if you prefer to dine at home. Reservations are accepted for your planning convenience.
Does Oma Sushi cater to specific dietary needs or offer diverse service options?
Yes, Oma Sushi offers healthy options, organic dishes, and vegetarian choices, alongside small plates, wine, and beer. For your convenience, they provide dine-in, takeout, and curbside pickup. The restaurant is also fully wheelchair accessible, including the entrance, seating, and restroom.
What is the overall customer impression of Oma Sushi?
Oma Sushi receives a good overall score of **7.1**, with customer satisfaction at **68.5%**. The **Food** (7.4) and **Ambience** (7.6) are generally well-regarded, while **Service** (6.5) and **Value** (6) are considered more average.
What do customers appreciate most about Oma Sushi?
Customers frequently praise Oma Sushi for its fresh and delicious food, particularly the sushi. Many also enjoy the pleasant atmosphere and the attentive, friendly staff who contribute to a positive dining experience.
Are there any common concerns or drawbacks at Oma Sushi?
Some customers have raised concerns about unexpected charges, such as an automatic tip being added to their bill. There are also occasional comments about certain dishes being bland or the rice lacking the desired quality.