Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible seating
- Wheelchair accessible restroom
oChef » Oasis Grill – San Francisco
Oasis Grill - San Francisco
Photo from Oasis Grill
Oasis Grill at a glance
San Francisco Union Square
- 🫒 Mediterranean Restaurant
$$
Price per Person $21–$30
mentioned by 38 of the guests
#2266 out of 2403 places to eat in San Francisco
#39 Mediterranean Restaurant out of 40 in San Francisco
Average
5.3 out of 10
Food
Service
Ambience
Value
274
Reviews
44.5%
Satisfaction
Often praised
- Flavorful food
- Friendly staff
- Clean location
Frequently criticized
- Service inconsistency
- Hidden charges
- Poor value
The restaurant Oasis Grill is a welcoming Mediterranean restaurant nestled in the vibrant Union Square neighborhood of San Francisco. If you’re looking for a spot that combines delicious flavors with a focus on healthy options, you’ve found your place.
This casual eatery offers a perfect quick bite, whether you’re grabbing lunch or dinner, and ensures you have plenty of vegetarian choices too. It’s an ideal stop for a satisfying meal in the city.
Overview: Introducting Oasis Grill
Oasis Grill offers a varied dining experience, where the culinary offerings often impress. Many guests commend the friendly service and helpful staff, contributing to positive interactions.
The food itself, particularly certain Mediterranean staples, frequently earns praise for its flavor and quality. Yet, some patrons have encountered issues, citing instances of poor service and concerns over hidden fees that affect the perceived value.
While the food generally satisfies, there are occasional remarks about inconsistent quality and the place sometimes lacking in cleanliness.
Average
5.3
out of 10
274
Reviews
44.5%
Satisfaction
129
negative
23
neutral
122
positive
Looking at the overall picture, Oasis Grill holds a Restaurant Score of 5.3, placing it squarely in the average category. This is reflected in a Customer Satisfaction rate of 44.5%, indicating a mixed reception among diners.
With 274 comments, including 122 positive and 129 negative remarks, it’s clear there’s a balance of experiences. Diving deeper, Food stands out with an average score of (6), being the most talked-about aspect.
However, Service (4.3) and Value (3.4) both fall into the poor range, suggesting significant areas for improvement. The Ambience (6) also registers as average.
These scores highlight where Oasis Grill generally meets expectations and where it consistently falls short for many.
What people like
- Flavorful Mediterranean dishes
- Friendly, accommodating staff
- Clean, quiet location
What people don't like
- Inconsistent service execution
- Unexpected additional charges
- Poor value for money
Oasis Grill presents a mixed bag, with a Recommendation Score of 5.4. While some dishes are genuinely enjoyable and the staff can be quite welcoming, the overall experience is inconsistent.
It’s a place that might satisfy a quick craving for specific items. If you prioritize flavorful Mediterranean food and a generally clean setting, it could be worth a visit.
However, be prepared for potential service hiccups and scrutinize your bill for unexpected charges. It’s not a standout, but it has its moments.
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Verdict: Our expert take on Oasis Grill
Food (6 out of 10)
mentioned by 93% of the guests
When it comes to the food, many folks rave about the delicious falafel, excellent shawarma, and fresh ingredients, often noting generous portions. With 75 positive remarks out of 143 total comments, theres a good buzz around items like the Vegan Deluxe wrap and tasty lamb shawarma. The overall score for food sits at an average 6, suggesting a generally satisfying experience.
However, its not all perfect. Some diners found the meat dry, wraps lacking flavor, or portions surprisingly small, especially for items like chicken shawarma and falafel. There were 54 negative comments, with a customer satisfaction of 52.4%, indicating a mixed bag where some dishes just didn't hit the mark or felt inauthentic.
Food
143
Reviews
52%
Satisfaction
54
negative
14
neutral
75
positive
Rating distribution
What people like
- Excellent shawarma
- Delicious falafel
- Fresh, generous portions
What people don't like
- Dry, flavorless meat
- Small, inauthentic portions
- Lacking flavor/sauce
Often praised
- foodThe young man with a blonde beard needs to learn how to be friendly and make customers feel welcome. I like the food here and I've been an old customer with Oasis Grill in Berkeley branch, where they were so nice and friendly to me and my family. I think the staff here are not getting paid enough; the owner should raise their salaries so they could treat customers at least fairly.
- hummusThey use the tahini well in the hummus
- falafelI loved their falafel it was a salad plate with falafel
- shawarmasolid place for a shawarma, not amazing but very good
- BaklavaBravo Baklava!!
- Chicken Skewer BowlRecommended dishes:Chicken Skewer Bowl
- FoodFood:5
- GyrosFantastic Gyros! So good I had it 2 days in a row
- Mediterranean cuisineI usually have great luck with Mediterranean cuisine
- Mixed Grill PlateMixed Grill Plate that had chicken, beef, and lamb. It was everything I had hoped for and more.
Frequently criticized
- foodThe food was terrible
- falafelfalafel was undercooked and just disgusting
- food qualityfood quality was quite disappointing
- meatNot that much meat in the bowl
- shawarmashawarma had very little meat
- Kebab melthoping to try their Kebab melt which includes meat
- Mediterranean fooddefinitely not Mediterranean food at all
- Mexican cokeThis isn't a Mexican coke, nor was it from the establishment.
- REAL shawarmabut it has nothing to do with REAL shawarma
- SizeSize was kind of small too
If you're looking for a quick, generally satisfying bite with some standout dishes like falafel and shawarma, it might be worth a try. Just be aware that consistency can be an issue, and some items might disappoint in terms of flavor or portion size.
Service (4.3 out of 10)
mentioned by 55% of the guests
When it comes to service, it seems like experiences here are a real mixed bag! Many customers appreciate the 24 positive remarks about the friendly service, helpful staff, and even super quick delivery and good packaging. However, with a score of 4.3, its clear theres room for improvement, especially given the customer satisfaction sits at a poor 35.8%.
On the flip side, there are 40 negative comments out of 67 total, highlighting significant issues. People have encountered a rude establishment, horrible service, and frustrating waiting times. Concerns about overall customer service, communication, and even online ordering problems suggest some serious inconsistencies that need addressing.
Service
67
Reviews
35%
Satisfaction
40
negative
3
neutral
24
positive
Rating distribution
What people like
- Friendly, helpful staff
- Quick service
- Good packaging
What people don't like
- Rude customer service
- Horrible service
- Long waiting times
Often praised
- serviceIt was friendly service with a helpful staff.
- staffthe staff is very friendly and patient
- ServiceService:5
- MoMo greeted me at the counter. ... he took the time to personally accomodate my requests
- deliveryI ordered the cheesesteak sandwich through DoorDash, and it was packed with flavor and so fresh. Even through delivery, everything held up perfectly. The owner was also super nice and friendly, which really makes a difference.
- friendly servicefriendly service
- helpful staffIt was friendly service with a helpful staff.
- item explanationIf u r not sure what the item is they'll tell u.
- online orderingeasy on line ordering
- ownerEven through delivery, everything held up perfectly. The owner was also super nice and friendly, which really makes a difference. Definitely recommend!
Frequently criticized
- serviceWhen I brought this to the attention of the staff, the guy promised a refund but then stayed on the phone while I waited for my food. My food was ready, and I had to leave without it. This was a frustrating experience due to the poor service and incorrect order.
- customer servicethe customer service is bad
- refundwasn't able to refund over the phone but asked us to come back
- staffthe whole staff said there is no "L"
- cashierthe cashier wanted to first help the patrons behind me?!?
- managerthe manager said he wasn't able to refund over the phone
- assistant managerthe assistant manager made a dismissive comment
- attitudeI expressed my concern, and the manager became immediately angry. Given this attitude, I requested a refund and left. I will not be returning.
- beverage orderdid not have my beverage order
- cashier and managerI reported to the cashier and the manager and they thought it was no big deal
If youre looking for a place with consistently great service, this might be a gamble, as experiences vary widely. While some find the staff friendly and efficient, others report significant frustrations. Its worth trying if youre prepared for a potentially mixed experience, but dont expect perfection every time.
Ambience (6 out of 10)
mentioned by 34% of the guests
Lets talk about the vibe! This place scores an average 6 for ambience, with a mixed 55.9% customer satisfaction, indicating a bit of a mixed bag. However, many guests absolutely love the fantastic location, especially for convention-goers, offering appealing views of the city and even some charming peacock art.
With 19 positive remarks, its often described as a quiet and spacious spot, contributing to a pleasant atmosphere overall. On the flip side, there are quite a few concerns, with 12 negative opinions highlighting issues like the place being very dirty and cramped. Mentions of poor hygiene practices, sticky tables, and even an open door making the place feel like a freezer suggest that cleanliness and comfort are significant drawbacks.
Some even felt the overall ambience was simply not good.
Ambience
34
Reviews
55%
Satisfaction
12
negative
3
neutral
19
positive
Rating distribution
What people like
- Great location
- City views
- Quiet atmosphere
What people don't like
- Poor cleanliness
- Cramped space
- Sticky tables
Often praised
- locationThe food seemed rotten and not fresh, to the point where I couldn't even finish a plate. While the service was okay and the location is great, the food was unfortunately very bad. I definitely won't be coming again, as this is not Mediterranean food at all.
- atmosphereNice to sit at window seeing the Moscone carousel across street
- cleanThe place is clean and up kept.
- clean kitchenskitchens are clean
- good reviewsThe food was tasty and the portions were very filling. It's clear this place has many good reviews for a reason. I will definitely be back with my friends and recommend bringing your appetite!
- nice quiet locationThe spot is at a nice quiet location
- noise levelNoise level:Very quiet
- peacock artnice peacock 🦚 art on the wall.
- placeThe place is clean and up kept.
- spaceThere were a lot of space for a group lunch
Frequently criticized
- cleanlinesssuper clean (floor swept)
- placethe place is rather dirty
- air currentaway from the air current
- ambiencethe ambience was not good
- dirtyvery dirty
- door openon my bell they kept the door open which made the place almost like a freezer
- hygienist practicesthe hygienist practices are poor
- part of townnot in the best part of town
- spaceIt's a little cramped
- tablethe table I sat at was sticky
If a great location and quiet atmosphere are your top priorities, you might find something to appreciate here. However, be prepared for potential issues with cleanliness and comfort that could really dampen your experience.
Value (3.4 out of 10)
mentioned by 34% of the guests
While the overall sentiment leans negative, a few diners found some bright spots regarding value. Some mentioned it was relatively inexpensive and affordable, feeling their experience was well worth it for a quick bite. These positive views, though limited to just 4 out of 30 comments, suggest that for some, the prices hit the mark.
However, the overwhelming sentiment, with 23 negative comments, highlights significant value concerns. Many found items expensive or pricey, citing hidden fees and even price gouging, feeling it was not worth the 12 dollars. This is clearly reflected in a poor score of 3.4 and a very low customer satisfaction of just 13.3%.
Value
30
Reviews
13%
Satisfaction
23
negative
3
neutral
4
positive
Rating distribution
What people like
- Affordable quick bite
- Worth it for some
What people don't like
- Overpriced items
- Hidden fees added
- Poor portion value
Often praised
- affordableMy experience at the restaurant was very positive. I had the chicken skewers, which were delicious and affordable. The buttery baklava was also a nice treat 😊.
- pricesgood prices for SF
- relatively inexpensiveMy experience at the Oasis Grill, located just across the street from the Moscone Center, was very positive. It's a great place for a quick warm bite and is relatively inexpensive. The restaurant offers a decent amount of tables and stools by the window for those who wish to dine in.
- well worth itit was well worth it
Frequently criticized
- pricechanged $17.00 and it was not even worth $3.00
- expensiveit was very expensive with a soft drink
- pricesTheir prices are crazy
- SF ratesThey charge sf rates for food but not sf quality
- destination feeincluding a destination fee!!?
- health and safety feeand a health and safety fee
- hidden feesmy experience was unfortunately marred by hidden fees
- inaccurate pricingmarked by inaccurate pricing
- menumenu above the bar says a Kebab is $12.99
- not worth the 12 dollarsThe falafel portion was incredibly small, only the size of a quarter, and the babaganoush came in a tiny 2oz souffle cup. While the food tasted great, the overall value was not there, as it was not worth the 12 dollars for such small servings.
If you're looking for great value, this might not be your spot, as many found it quite expensive with hidden fees. The overall consensus suggests you might pay more than you expect for what you get. Proceed with caution if budget is a primary concern.
How are the prices at Oasis Grill?
You’re looking at roughly 22 per person – reported by 38 diners. That puts it in the $21–$30 category. For a Mediterranean Restaurant, it’s comfortably mid-range: not a steal, but not bank-breaking either.
Most guests tend to spend in the $11–$20 or $21–$30 ranges, showing a nice cluster around that average, with just a few venturing into higher price points.
Here’s a quick look at what guests spend per person, based on the latest 38 reviews.
How this restaurant’s value for money compares to similar spots in San Francisco.
Considering it’s a Mediterranean spot in San Francisco, we think the pricing feels pretty fair. It offers a good mid-range option without breaking the bank.
Customer Reviews: what people think about Oasis Grill
Price per Person
- $11–$20
Visit Type
- Quick Meal
Service Type
- Dine-in
Wait Time
- Immediate (0–5 min.)
Noise Level
- Quiet
5
Mixed Feelings on Flavor and Portions
My experience at the restaurant was mixed. I found that the bowl did not contain much meat, and the hummus lacked flavor. However, the rice was pretty good, and the lamb was okay.
The atmosphere and service were rated a 3 out of 5, and the noise level was very quiet. The food received a 2 out of 5.
- rice7
- lamb5
- atmosphere5
- meat2
- hummus2
- food2
Visit Type
- Tourist Experience
Meal Type
- Lunch
10
Fantastic Gyros, Worth a Repeat Visit
My experience at the restaurant was fantastic, primarily due to the Gyros. They were so good that I ended up having them for lunch two days in a row during my visit to town. The food quality was exceptional, making it a memorable culinary experience.
- Gyros10
Price per Person
- $11–$20
Visit Type
- Tourist Experience
Group Size
- Solo
Service Type
- Dine-in
Meal Type
- Lunch
Noise Level
- Moderate
10
Exceptional Service and Flavorful Mediterranean Food
My experience at Oasis Grill on 4th St, across from the Moscone Center, was outstanding, especially thanks to Mo. Traveling for work often presents challenges with food allergies, but Oasis Grill was incredibly accommodating. Mo personally ensured my requests were met and prevented cross-contamination, even during a busy lunch rush. The fresh, flavorful food was a highlight, with perfect hummus, non-greasy falafel, a delicious tzatziki sauce with mint and lemon, and a well-rounded veggie rice bowl.
The fast, kind service and convenient location made this the best lunch I've had at the conference. I'll definitely be back every day. Bravo Baklava!
- Mo10
- food allergies10
- Mediterranean cuisine8
Visit Type
- Delivery
Service Type
- Delivery
10
Amazing Cheesesteak from Oasis Grill!
My experience at Oasis Grill was amazing! I ordered the cheesesteak sandwich through DoorDash, and it was packed with flavor and so fresh. Even through delivery, everything held up perfectly.
The owner was also super nice and friendly, which really makes a difference. Definitely recommend!
- cheesesteak sandwich10
- sandwich9
- delivery9
Price per Person
- $11–$20
Visit Type
- Tourist Experience
Service Type
- Dine-in
Wait Time
- Immediate (0–5 min.)
9
Delicious Skewers and Sweet Baklava
My experience at the restaurant was very positive. I had the chicken skewers, which were delicious and affordable. The buttery baklava was also a nice treat 😊.
I enjoyed sitting by the window and seeing the Moscone carousel across the street, which offered a pleasant atmosphere.
- chicken skewers9
- baklava8
- atmosphere5
What Oasis Grill offers
Crowd
- Tourists
- Groups
- College students
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Children
- Good for kids
- High chairs
Popular for
- Dinner
- Lunch
- Solo dining
Amenities
- Restroom
Offerings
- Healthy options
- Coffee
- Small plates
- Vegetarian options
- Quick bite
Dining options
- Catering
- Dessert
- Dinner
- Seating
- Lunch
Service Options
- Dine-in
- Takeout
- Delivery
Atmosphere
- Casual
FAQs
Is Oasis Grill accessible for all guests?
Yes, Oasis Grill is committed to accessibility. You will find a wheelchair accessible entrance, wheelchair accessible seating, and a wheelchair accessible restroom, ensuring a comfortable experience for everyone.
What kind of dining options and food does Oasis Grill provide?
Oasis Grill is a Mediterranean restaurant offering a range of healthy options, small plates, and vegetarian choices. You can enjoy lunch, dinner, or dessert, with catering services also available. They also serve coffee and are great for a quick bite.
What is the overall rating for Oasis Grill?
Oasis Grill holds an average Restaurant Score of 5.3. While Food (6) and Ambience (6) are rated as average, Service (4.3) and Value (3.4) fall into the poor category, indicating areas for improvement.
Are there any hidden costs at Oasis Grill?
Some customers have reported encountering hidden fees , destination fee , and health and safety fee on their bills, which can make the overall experience feel expensive and impact the perceived value.
What are the standout dishes at Oasis Grill?
Diners frequently praise specific items like the falafel , shawarma , Gyros , and Baklava for being flavorful and well-prepared. The Mixed Grill Plate also receives positive mentions.