Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible seating
oChef » Oasis Grill – San Francisco
Oasis Grill - San Francisco
Photo from Oasis Grill
Oasis Grill at a glance
San Francisco Transbay
- 🫒 Mediterranean Restaurant
$$
Price per Person $11–$20
mentioned by 7 of the guests
#2247 out of 2403 places to eat in San Francisco
#38 Mediterranean Restaurant out of 40 in San Francisco
Average
5.5 out of 10
Food
Service
Ambience
Value
132
Reviews
48.5%
Satisfaction
Often praised
- Delicious food
- Quick service
Frequently criticized
- Pricing issues
- Hygiene concerns
The restaurant Oasis Grill brings the vibrant flavors of the Mediterranean to San Francisco’s bustling Transbay neighborhood. Here, you discover a casual spot perfect for a quick bite or a relaxed meal.
You’ll find a menu rich with healthy options, including delicious vegetarian and halal food choices. Whether you’re stopping by for lunch, dinner, or just a coffee and small plate, this spot offers a welcoming atmosphere and convenient service options for dine-in, takeout, and delivery.
Overview: Introducting Oasis Grill
Oasis Grill offers a quick and often satisfying meal, particularly for those seeking authentic Mediterranean flavors. Many appreciate the efficient and friendly staff, ensuring a fast experience even during busy periods.
The cleanliness of the place is also frequently noted, contributing to a pleasant, albeit casual, atmosphere. However, some diners have found the overall experience to be a mixed bag.
Concerns about hygiene and inconsistent food quality, with some dishes described as a huge miss, temper the enthusiasm. There are also recurring issues with pricing discrepancies, making the perceived value sometimes questionable.
Average
5.5
out of 10
132
Reviews
48.5%
Satisfaction
54
negative
14
neutral
64
positive
Overall, Oasis Grill holds an average standing with a Restaurant Score of 5.5 out of 10. Customer sentiment is similarly mixed, reflected in a Customer Satisfaction of 48.5%. This indicates that while many find aspects to enjoy, there’s also a significant portion of diners who leave less impressed.
This assessment is drawn from a total of 132 customer observations, with 64 positive and 54 negative remarks. Looking closer, the Food (6.1) is generally considered average, though it’s the most discussed aspect.
Service (5) also falls into the average category, often praised for its speed despite occasional inconsistencies. The Ambience (5.4) is perceived as fairly neutral, while Value (3.8) is where the restaurant struggles most, often cited as a point of concern for many patrons.
What people like
- Delicious Mediterranean food
- Fast, efficient service
- Clean, casual setting
What people don't like
- Pricing discrepancies
- Hygiene concerns
- Inconsistent order accuracy
Oasis Grill presents a mixed offering, with its quick service and some flavorful Mediterranean dishes standing out. However, the overall experience is tempered by concerns over inconsistent food quality and notable pricing issues.
It’s a place that can deliver a satisfying meal, but it also comes with potential drawbacks. With a Recommendation Score of 5.8, Oasis Grill might be worth considering if you’re in a hurry and specifically craving their well-regarded shawarma or gyro.
Be mindful of potential discrepancies in pricing and manage expectations regarding overall consistency and hygiene. It’s a pragmatic choice for a quick bite, not a destination for a refined dining experience.
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Verdict: Our expert take on Oasis Grill
Food (6.1 out of 10)
mentioned by 89% of the guests
When it comes to the food, it seems theres a lot to enjoy! Many diners rave about the delicious wraps and schwarmas, often highlighting the fresh ingredients and a variety of options, including great vegetarian choices. Folks particularly love the juicy and spicy chicken shawarma and the generous, filling portions, making for a satisfying meal.
However, its a bit of a mixed bag, with a customer satisfaction of 56.5% and an average score of 6.1. Some experiences, based on 69 comments (39 positive, 24 negative), mention issues like bland falafel or a gamey odor in the lamb gyro. There are also comments about food lacking flavor or, in rare cases, leading to food poisoning, suggesting inconsistency.
Food
69
Reviews
56%
Satisfaction
24
negative
6
neutral
39
positive
Rating distribution
What people like
- Delicious wraps/shawarmas
- Fresh ingredients used
- Generous, filling portions
What people don't like
- Inconsistent meat quality
- Food sometimes bland
- Potential food poisoning
Often praised
- foodthe food to be absolutely delicious
- Chicken SchwarmaChicken schwarma is particularly good
- Chicken Shawarma WrapAnd you want a Chicken Shawarma Wrap!
- Chicken Shawarma plateChicken Shawarma plate was so tasty and filling
- FoodFood:5
- Greek cuisineEnjoyed the Greek cuisine
- GyroThis is the Gyro you're going to be back for
- Lamb ShawarmaLamb Shawarma is worth the wait
- Mediterraneanauthentic Mediterranean which is so filling!
- Mediterranean RestaurantOne of the Best Mediterranean Restaurant around
Frequently criticized
- foodthe food is a huge miss
- ChickenChicken taste badly.
- Eggplant wrapEggplant wrap was w/o sauce and almost empty inside but has a lot of bread.
- bread in your wrapDon’t expect nothing but bread in your wrap.
- bug in saladhaving a bug in my salad last time
- chickenMy experience at this restaurant was terrible. The chicken tasted awful and I ended up with food poisoning. For $20, this was a complete disappointment.
- chicken shawarma deluxeit lacks flavor
- dry chicken wrapHow hard can it be to make a dry chicken wrap?
- falafelonly a single falafel in my shawarma and it wasn't mashed
- falafel rollsQuick falafel rolls and some fried goods here - but most of it is pretty bland.
So, is the food worth trying? If youre looking for a quick, filling Mediterranean meal, especially their wraps or shawarmas, it could be a good bet. Just be aware that while many find it tasty, theres a chance of inconsistency, so manage your expectations.
Service (5 out of 10)
mentioned by 58% of the guests
Alright, lets talk service! Many customers rave about the fast service and how efficient the staff can be, especially noting that the line moves quickly even during peak times. Youll often find your order handled in just minutes, making it a great spot for a quick bite.
Out of 33 total observations, 15 highlight these speedy experiences. However, it's not always smooth sailing. The service has an average score of 5, and customer satisfaction is a mixed 45.5%, reflecting some real inconsistencies.
There are concerns about inconsistent hours, unreliable food service, and a chaotic ordering system. Some even mentioned employees yelling or issues with staff attention, leading to frustration for 15 customers.
Service
33
Reviews
45%
Satisfaction
15
negative
3
neutral
15
positive
Rating distribution
What people like
- Fast service
- Efficient staff
- Quick moving lines
What people don't like
- Inconsistent service
- Chaotic ordering
- Staff attitude issues
Often praised
- serviceMy go-to place for a quick bite and curly fries. The service is pretty fast even when there's a long line.
- orderEven faster if you don't hem and haw when you order.
- staffthe staff is efficient and friendly
- ServiceService:5
- extremely efficientfolks are extremely efficient
- fast foodFast food to take away or eat in
- line moves quicklythe line moves quickly
- lunch linesLunch lines can be long, but they move fast.
- peoplethe people were nice there
- waiting timeslows down and is pretty quick by 1:00
Frequently criticized
- staffExtremely bad hygiene and staff
- employees yellingDuring lunchtime, the line moves quickly, which is great for a quick meal. However, it gets loud with the employees yelling out order numbers.
- every single timeIt happens every single time.
- gambleIt happens every single time. So walking in there is basically a gamble. You'll either get what you ordered or something else completely.
- inconsistent hoursMy experience at this restaurant was marked by inconsistent hours and unreliable food service. Furthermore, I observed that the sanitary practice with food handling is not good.
- order rightHow hard can it be to make a dry chicken wrap? Evidently it is impossible for these folks to get my order right. This happens not once or twice.
- order takingtook their order immediately
- ordering systemtheir system for ordering is pure chaos
- person at the counterThe person at the counter just said its a process problem
- staff attentionthey just stared at me
So, should you go? If youre looking for a potentially quick meal and dont mind a bit of a gamble on consistency, it might be worth a shot. Just be prepared that while service can be super speedy, you might also encounter some frustrating hiccups with order accuracy or staff attentiveness.
Ambience (5.4 out of 10)
mentioned by 36% of the guests
Looking at the vibe, many customers appreciate the place for being a small, cute spot thats well-maintained and clean. The Atmosphere is often described as positive, especially for those seeking casual surroundings, and its convenient location is a definite perk. With 7 positive comments, the ambience earns an average 5.4 score, though customer satisfaction is a mixed 43.8%.
However, not all experiences were glowing. Some opinions, totaling 6, point out that the restaurant gets loud, which can detract from the experience. More concerning are the serious issues raised about hygiene and sanitary practice, with mentions of a mouse/rat and generally poor food handling.
Additionally, some feel the interior ambience is a bit lacking, and there arent enough spaces to sit and eat comfortably.
Ambience
16
Reviews
43%
Satisfaction
6
negative
3
neutral
7
positive
Rating distribution
What people like
- Cute, small place
- Clean and maintained
- Convenient location
What people don't like
- Can get loud
- Hygiene concerns
- Limited seating
Often praised
- AtmosphereAtmosphere:4
- casual surroundingseat in casual surroundings
- cleanlinessplace was so well maintained and clean
- dining experienceWhile the prices were a bit higher than I was used to in Vancouver, BC, I understand it's a tourist city with high rent. Overall, the dining experience was great, though it seems to get busier as the day progresses.
- locationit's right beside the Salesforce transbay terminal. It's easy for me to get to
- placeits a small cute place
- restaurantClean restaurant
Frequently criticized
- gets loudit gets loud
- hygieneExtremely bad hygiene
- interior ambiencethe interior ambience is a bit lacking
- mouse/ratpointed them out about a mouse/rat behind their food counter
- sanitary practiceMy experience at this restaurant was marked by inconsistent hours and unreliable food service. Furthermore, I observed that the sanitary practice with food handling is not good. Due to these issues, I do not recommend this establishment.
- spaces to sitthe place does not have spaces to sit and eat
If you're looking for a conveniently located, cute, and clean spot for a quick bite, it might work. However, be prepared for potential noise and, more importantly, consider the significant hygiene concerns raised by some patrons.
Value (3.8 out of 10)
mentioned by 31% of the guests
When it comes to value, a few folks did find some bright spots. Some mentioned finding decent value for lunch, especially if youre looking for a quick bite downtown. Others appreciated the good value offered by their humongous wraps, noting they were great for the price in the neighborhood.
These positive sentiments come from 3 observations. However, the overall picture for value is quite challenging, with 9 negative remarks out of 14 total. Many customers felt items were overpriced, and a major concern was the difference between menu prices and what was actually charged, especially for wrap prices.
With a poor score of 3.8 and customer satisfaction at 21.4%, its clear this area needs significant attention.
Value
14
Reviews
21%
Satisfaction
9
negative
2
neutral
3
positive
Rating distribution
What people like
- Decent lunch value
- Good wrap value
What people don't like
- Overpriced items
- Menu price discrepancies
- Expensive wraps
Often praised
- decent valueMy experience at this restaurant offered decent value for lunch in this part of downtown. During lunchtime, the line moves quickly, which is great for a quick meal.
- good valueMy experience at the restaurant involved trying their humongous Mediterranean style lavash wraps. While they weren't amazing, they offered good value for the neighborhood.
- pricegreat for the price!
Frequently criticized
- priceDefinitely not worth the $17 they charge for it
- menu pricesthey have yet to change their menu prices
- overpricedMy experience at this restaurant was disappointing due to the pricing. I found it to be overpriced for what you get. Furthermore, the menu prices were not what they charged; specifically, the wrap prices were a couple of dollars more than what was listed on the main menu board.
- price on the menuprice on the menu is lower than the price they charge you
- pricesprices in the menu vs what you charge are different
- wrap priceswrap prices are a couple of dollars more
If youre looking for a quick, decent lunch deal, you might find some good value here. However, be prepared for potential overpriced items and discrepancies between menu prices and what youre actually charged, which is a significant concern for many.
How are the prices at Oasis Grill?
Youre looking at roughly 17 per person – reported by 7 diners. That puts it in the $11–$20 category. For a Mediterranean Restaurant, it’s comfortably mid-range: not a steal, but not bank-breaking either.
While most guests spend in the $11–$20 range, theres a slight spread with some spending less and others a bit more. With only 7 reviews, this is a good indication, but more data would give us an even clearer picture.
Here’s a quick look at what guests spend per person, based on the latest 7 reviews. While the data is limited, it gives us a good idea of typical spending.
This chart compares the value for money of this restaurant against similar spots in San Francisco.
We think the pricing feels pretty fair for a Mediterranean spot in San Francisco. It’s a good value for a casual, mid-range meal.
Customer Reviews: what people think about Oasis Grill
Visit Type
- Quick Meal
Service Type
- Dine-in
2
Oasis Grills: A Disappointing Experience
My experience at this restaurant was a significant letdown, as it felt like a mere shell of the original Oasis Grills. The wrap I ordered was pretty poor and tasted like gyro meat that could have been bought at Costco and reheated. For $17, it was definitely not worth the price.
While the restaurant itself was clean and the service was nice enough, the food was a huge miss.
- restaurant7
- service7
- wrap2
- gyro meat2
- price2
Visit Type
- Regular Visit
Service Type
- Dine-in
3
Menu Prices Don't Match Counter Charges
My experience at this restaurant was disappointing due to a discrepancy in pricing. The price on the menu was lower than what was charged at the counter. I brought this to the attention of the cashier a few months ago, and they stated that prices had recently changed.
However, upon visiting this week, I found that the menu prices have still not been updated to reflect the actual charges.
- price on the menu2
- menu prices2
Visit Type
- Quick Meal
Service Type
- Dine-in
Meal Type
- Lunch
Wait Time
- Short (6–15 min.)
8
Great Wraps, Bland Flavor
I've visited this restaurant twice and found it to be a great spot for a quick bite. The wraps are filling and offer excellent value for the price. The service is quick, and it's a small, cute place.
While the food was a bit bland for my taste, they are definitely some of the best Mediterranean wraps I've had.
- wraps8
- price8
- service10
Price per Person
- $11–$20
Visit Type
- Quick Meal
Service Type
- Dine-in
Meal Type
- Lunch
Wait Time
- Long (31+ min.)
1
Worst Experience, Stay Away!
My experience at this restaurant was the WORST. I tried to give them another chance after finding a bug in my salad previously, but this time was even worse. I stood there for 5 minutes waiting to order, and the staff just stared at me.
Then, 8 people walked in, and their order was taken immediately. These people do not deserve your business!
- bug in salad1
- waiting to order1
- staff attention1
Price per Person
- $11–$20
Visit Type
- Quick Meal
Service Type
- Dine-in
Meal Type
- Lunch
1
Terrible Hygiene and Service
My experience at this restaurant was extremely disappointing. The establishment is a mess, and the staff's attitude is unacceptable. I was given a non-vegetarian wrap instead of my ordered vegetarian option, and the staff failed to acknowledge or apologize for this significant error.
The person at the counter dismissively stated it was a "process problem. " Adding to the concern, I have previously personally witnessed a mouse/rat behind their food counter, highlighting extremely bad hygiene and poor staff management. This experience points to terrible hygiene and poor staff.
- non-vegetarian wrap2
- vegetarian option2
- staff1
What Oasis Grill offers
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Children
- Good for kids
Popular for
- Dinner
- Lunch
- Solo dining
Offerings
- Healthy options
- Coffee
- Small plates
- Halal food
- Vegetarian options
- Quick bite
Dining options
- Catering
- Table service
- Dessert
- Dinner
- Lunch
Service Options
- Dine-in
- Takeout
- Delivery
Atmosphere
- Casual
FAQs
What dining options are available at Oasis Grill?
At Oasis Grill, you have several dining options to fit your schedule. You can enjoy a leisurely lunch or dinner with table service, or grab a quick bite. They also offer catering services for your events and delicious desserts to complete your meal.
Does Oasis Grill cater to specific dietary needs and offer accessibility?
Yes, Oasis Grill is committed to inclusivity. You will find a variety of healthy options, including vegetarian and halal food choices. The restaurant also ensures accessibility with a wheelchair-accessible entrance and seating, making it comfortable for all guests.
What is the overall standing of Oasis Grill among customers?
Oasis Grill has an overall Restaurant Score of 5.5 and a Customer Satisfaction of 48.5%. While Food (6.1), Service (5), and Ambience (5.4) are considered average, Value (3.8) is a significant concern for many.
What do customers say about the food quality at Oasis Grill?
Many customers praise specific items like the Chicken Schwarma and Gyro as delicious and authentic. However, others have reported issues with inconsistent quality, describing some dishes as a “huge miss” or lacking flavor.
Is Oasis Grill considered good value for money?
Opinions on value are mixed. Some find it offers “decent value” for lunch, especially considering the location. Yet, a notable number of patrons feel it is “overpriced” and have experienced discrepancies between listed menu prices and what they were actually charged.