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New Regent - Reviews
638 Pacific Ave, 94113 San Francisco
All reviews at a glance
170
Reviews
64.1%
Satisfaction
49
negative
12
neutral
109
positive
What people say about New Regent
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Visit Type
Group Type
Group Size
Service Type
Meal Type
Wait Time
Noise Level
Price per Person
Price per Person
- $11–$20
Visit Type
- Tourist Experience
Group Type
- Friends
Service Type
- Dine-in
Meal Type
- Lunch
Wait Time
- Moderate (16–30 min.)
7
Nostalgic HK Cafe in Chinatown
My experience at this old-school Hong Kong café in the heart of Chinatown SF was a trip down memory lane. Located on the slope of Pacific Ave, between Grant Ave and Kenny St, it's one of those classic Chinese/Hong Kong-style cafés that has been around for decades. From the exterior signage, the worn-in interior, and the crowd of loyal older regulars, you can immediately feel the nostalgic vibe.
😌 The menu offers all the classic HK café staples — nothing too fancy or modern, just the usual comfort dishes. My friend ordered the beef stew noodle soup, and I went with the ham and egg macaroni in soup and curry fish balls. Both dishes were pretty standard — not particularly good or bad, but simple and satisfying enough if you’re craving something familiar.
😊 The staff were friendly and welcoming. The place was quite busy during our visit, and we did wait a little longer than expected for what should’ve been easy-to-cook dishes. 💭 Overall, it’s a nostalgic stop in Chinatown for anyone who enjoys old-school HK café vibes.
Come for the atmosphere and tradition, not for anything fancy or elevated.
- nostalgic vibe8
- beef stew noodle soup5
- ham and egg macaroni5
Visit Type
- Quick Meal
Service Type
- Dine-in
9
Hidden Gem with Great Value
Despite the negative ratings, I decided to try this place and was genuinely surprised. It's a hidden gem. While some reviews might focus on cleanliness, I found it to be more of a casual eatery than a formal restaurant.
Considering the prices, which are comparable to McDonald's, it's hard to find fault. I visited twice and each time ordered the meal of the day. It was consistently very good, featuring a generous portion of meat, rice, and complimentary soup and tea.
The meals were filling, tasty, and incredibly affordable. The authentic atmosphere, with most other customers being Chinese, further speaks to the quality. I can definitely recommend it.
- hidden gem9
- casual eatery6
- prices9
Visit Type
- Tourist Experience
Group Type
- Family
Group Size
- Small Group
Service Type
- Dine-in
1
Unfriendly staff, unhappy children
My children visited this restaurant in Chinatown on a school trip and had a very negative experience. The waiters displayed a very unfriendly attitude. Upon payment, they yelled at the children about insufficient tips, causing them to feel unhappy and believe they had done something wrong.
They expressed they would never go back. The children also found the dining environment to be very bad and the food not delicious. This restaurant is recommended only if you are looking to quarrel with someone.
- waiters attitude1
- yelled at children1
- dining environment2
Visit Type
- Quick Meal
Service Type
- Dine-in
1
Terrible food and service, avoid!
My experience at this restaurant was overwhelmingly negative. The food was terrible, and the establishment was incredibly dirty. I found a dead bug inside the jar of honey provided for the toast.
Furthermore, the attitude of the staff was super rude. I strongly advise others to avoid this place.
- food1
- cleanliness1
- dead bug1
Visit Type
- Regular Visit
Service Type
- Dine-in
Meal Type
- Breakfast
7
Decent Food, Dated Atmosphere
I've been coming here since the late 80s, and while the price of breakfast with milk tea or coffee has increased from $2. 99 to $7. 95, the food remains consistently decent.
The restaurant was previously owned and run by two sisters and their family before being sold to the current owners. Despite the persistent issue of dirty chairs and tables, the milk tea is good, and the broth on the instant noodles is just as good as it used to be. You'll need to overlook the chairs and the overall aesthetics of the place.
The service was fast and very friendly.
- breakfast7
- milk tea8
- broth on the instant noodles8
- chairs and table2
- aesthetics of the place3
- price4
Price per Person
- $11–$20
Visit Type
- Quick Meal
Service Type
- Dine-in
Meal Type
- Lunch
7
Nostalgic Lunch with Good Prices
My experience at this restaurant brought back memories of dining there when I was younger. The food was okay, and the prices were good. I visited for lunch and found the overall experience to be satisfactory, especially considering the value for money.
- food6
- prices8
Price per Person
- $11–$20
Visit Type
- Tourist Experience
Service Type
- Dine-in
Meal Type
- Breakfast
9
Great Breakfast Steak!
My experience at this restaurant was excellent. I enjoyed the great prices and the steak was incredibly flavorful. It was a good breakfast before touring around the city.
The recommended dish was Steak and Double Pan-Fried Egg 牛扒煎雙蛋. The service, atmosphere, and food were all rated a 5 out of 5.
- great prices9
- steak10
- good breakfast8
Price per Person
- $11–$20
Visit Type
- Quick Meal
Service Type
- Dine-in
Meal Type
- Lunch
8
Reasonable Lunch with Good Taste
My experience at this restaurant was for lunch. There are three main special lunch options available, with signs for ABC on the front door and on the wall. The price was reasonable and cheaper, and the taste was good.
It's important to note that it's cash only.
- special lunch7
- price8
- taste8
Visit Type
- Regular Visit
Service Type
- Dine-in
Meal Type
- Breakfast
Wait Time
- Long (31+ min.)
3
Inconsistent Service, Good Food, Tough Parking
I've come here for breakfast several times, and the service has been inconsistent. Sometimes they are slow, and I've waited for 15 minutes after ordering breakfast. If you're in a hurry for work or have other commitments, I don't recommend coming here.
The breakfast itself was good, but it's a real wait for such simple food. Overall, the service was average. It's also very inconvenient that they are cash only.
Parking is very tough; don't come if you're expecting to find street parking.
- breakfast7
- service3
- waiting time2
- cash only2
Price per Person
- $11–$20
Visit Type
- Quick Meal
Service Type
- Dine-in
Meal Type
- Breakfast
Wait Time
- Short (6–15 min.)
Noise Level
- Moderate
9
Busy cafe with fresh food and fast service
My experience at this busy cafe was great. The food was fresh and made to order, and the service was fast. The staff were also friendly.
The restaurant itself was very clean, and the guests were lively, contributing to a pleasant atmosphere.
- fresh food9
- fast service9
- friendly staff9
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