oChef » McDonald’s – San Francisco » McDonald’s – San Francisco – Reviews

McDonald's - Reviews

1100 Fillmore St, 94115 San Francisco
All reviews at a glance
293

Reviews

39.6%

Satisfaction

158

negative

19

neutral

116

positive

What people say about McDonald's

Visit Type
  • Quick Meal
Group Size
  • Solo
Wait Time
  • Long (31+ min.)
Xiang L.
Review date: 11/01/2025
1
Terrible McDonald's Experience
I ordered 10 McNuggets and had to wait an hour before I received them. My experience was a 0/10. I would not recommend coming to this McDonald's if you have any other choice. It was literally the worst one I've ever been to.
  • McNuggets3
  • wait time1
  • McDonald's1
Visit Type
  • Quick Meal
Service Type
  • Dine-in
Wait Time
  • Long (31+ min.)
Nina P.
Review date: 10/28/2025
2
McDonald's: Extremely Slow Service
My experience at this McDonald's was incredibly slow. It's supposed to be a fast-food restaurant, but I had to wait ages to get my order. The service was extremely slow, which is the opposite of what you expect from a fast-food establishment.
  • wait ages2
  • fast-food restaurant2
Visit Type
  • Quick Meal
Service Type
  • Takeout
Viacheslav P.
Review date: 10/25/2025
6
Unpleasant Service, Good Food
I spent $35 driving through and they didn't give me any cards. When I came back to retrieve them, a very unpleasant lady tried to make a fool of me. After she failed, she finally gave me 2 cards. Next time, I'll definitely find another McDonald's.
  • food5
  • cards2
  • lady1
Service Type
  • Dine-in
Royal A. C.
Review date: 10/24/2025
9
Awesome Staff and Service!
My experience at the restaurant was awesome! The staff were incredibly friendly and helpful, always smiling and cheering. They provided quick and efficient customer handling.
  • staff10
  • customer handling9
Visit Type
  • Tourist Experience
Group Size
  • Solo
Service Type
  • Dine-in
Meal Type
  • Lunch
Wait Time
  • Short (6–15 min.)
Noise Level
  • Loud
Cole P.
Review date: 10/24/2025
7
Solid McDonald's Experience on Market Street
My experience at the McDonald's on Market Street in downtown San Francisco was overall a solid experience. Despite being fairly busy, the restaurant was clean, and the staff were friendly and efficient, especially considering how packed it was. My order, a classic Big Mac combo with medium fries, came out quickly, which was appreciated as I was in a rush. The food was fresh and hot, as expected from McDonald's. The fries were perfectly crispy, and the burger was decent and satisfying. However, the seating area was a bit cramped during peak hours, and the music was slightly loud, making conversation difficult. It's a dependable spot for a quick, familiar meal while exploring the city, though not the most unique dining experience.
  • restaurant cleanliness8
  • staff9
  • order speed9
  • seating area4
  • music4
Price per Person
  • $1–$10
Visit Type
  • Quick Meal
Group Type
  • Couple
Group Size
  • Couple
Service Type
  • Dine-in
Wait Time
  • Long (31+ min.)
Sterling G.
Review date: 10/21/2025
2
Long Wait for Drinks, Poor Service
My girlfriend and I visited and ordered a mocha frappe. It took them at least 30 full minutes to make our drink. It was obvious they only cared about taking care of the DoorDash window and orders. It was freaking ridiculous. Definitely won’t be coming back.
  • mocha frappe6
  • drink2
  • DoorDash window2
  • orders2
Price per Person
  • $11–$20
Visit Type
  • Quick Meal
Group Type
  • Solo Dinner
Group Size
  • Solo
Service Type
  • Takeout
Wait Time
  • Long (31+ min.)
Alex K.
Review date: 10/06/2025
2
Consistently Wrong Orders and Long Wait Times
I have to stop going here. My experience has been consistently frustrating due to the long wait times, with orders taking 20-30 minutes every single time. Furthermore, 90% of the time something is wrong in the order. I suggest they hire more staff to improve efficiency and accuracy.
  • wait times2
  • order accuracy1
  • staff2
Price per Person
  • $11–$20
Visit Type
  • Casual Outing
Group Type
  • Family
Group Size
  • Small Group
Service Type
  • Dine-in
Meal Type
  • Lunch
Wait Time
  • Immediate (0–5 min.)
Jordan T.
Review date: 10/05/2025
2
Disappointing Tea Service
I visited this restaurant with my daughters for lunch and was disappointed. We ordered sweet tea, but were initially given unsweetened tea. When I inquired about the mistake and asked for the correct order, the staff refused to provide sweet tea because we had already consumed some of the unsweetened portion. This was a frustrating experience regarding the drink order.
  • sweet tea2
  • unsweetened tea2
  • refused to provide sweet tea1
Visit Type
  • Delivery
Service Type
  • Takeout
Meal Type
  • Dinner
Bhagbat K.
Review date: 09/13/2025
2
Unacceptable Pickup Experience
At night time, my pickup experience at this restaurant was unacceptable due to a lack of respect and professionalism. Customer service matters, and unfortunately, this restaurant failed to deliver even the bare minimum of respect.
  • respect1
  • professionalism1
  • customer service1
Price per Person
  • $1–$10
Visit Type
  • Quick Meal
Group Size
  • Solo
Service Type
  • Dine-in
Wait Time
  • Moderate (16–30 min.)
Dorothy B.
Review date: 09/01/2025
5
Inconsistent Service, Decent Food
My experience at this restaurant was a mixed bag. The wait time can be quite unpredictable, ranging anywhere from 10 to 20 minutes, even when the restaurant isn't crowded. While the food was decent, with a rating of 3, the service, rated at 1, was a significant drawback. The atmosphere also received a low rating of 2. Overall, the inconsistency in service and the less-than-ideal atmosphere detracted from the dining experience, despite the acceptable food quality.
  • food6
  • wait time2
  • service1
  • atmosphere2

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