McDonald's - Reviews

My experience at this restaurant was concerning. While the service was initially good, they made a critical error with my order. I requested a McChicken sandwich, but was instead given a cheeseburger. This was particularly alarming as I have allergies to many of its ingredients. I informed the staff about my allergies, and the potential severity of the situation was clear. Due to this significant mistake and the associated health risk, I will NOT be returning.

My experience at this restaurant was a mix. I generally enjoy the food here after shopping, and it was rated a 5 out of 5. However, the service was problematic. The manager, possibly named Vince or Vance, was observed giving away free food to Walmart employees. He was also overheard discussing a romantic relationship with a Walmart employee while I was dining with my uncle. This behavior made the manager seem rude, impacting the overall atmosphere, which was rated a 1 out of 5.

On August 2nd, 2025, I ordered online via the McDonald's app and came for pickup. I showed my order number to the girl at the front, but she informed me it wasn't the correct number and I needed to hit 'I am here. ' The option was no longer visible in the app. The staff member then ignored me and my child, who started crying after a long wait. I had to re-order the same items, resulting in being charged twice. Despite reporting this to McDonald's care and them contacting the store for a refund, three weeks later, I've received neither contact nor a refund. This experience was bad and unfair, as they seemed indifferent and acted as if customers were a bother. I will not return and advise others against it, especially if they have children, as the staff showed no care.

My experience at this McDonald's, located within a Walmart, was unfortunately marked by finding a long piece of hair in my burger. Given the location, my expectations were already low, and this experience confirmed them.

My experience at this restaurant was marred by the worst customer service I have ever encountered. The general manager was rude and appeared to lack competence in her role.

My experience at this restaurant was very unpleasant. While the location was good and the atmosphere was enjoyable (rated 5/5), the food quality was disappointing (rated 2/5). Unfortunately, I found a hair in my meal, which made the entire experience very unappetizing and a complete waste of my money.

My experience at the restaurant was excellent. The service was outstanding, with the staff being very friendly, polite, and fast. The place has improved significantly in recent months. We always get our food there when we shop at Walmart, and previously, the food took a long time, but lately, they have been very quick.

My experience at this restaurant was incredibly inconvenient. I drove here only to find out they were not even open, which was misleading due to their wrong business hours. My experience with the Service, Atmosphere, and Food was rated a 1.

My experience at the restaurant was wonderful, largely thanks to Jeanette, who was amazing. She took her time to help me order and offered great recommendations. 🙏☺️

My experience at this restaurant was marked by excellent perfect service from the team of employees. It was evident that the employees genuinely care. However, I was dinged because they couldn’t give me any condiments. Apparently, the owner makes them charge for even one condiment, and I would have had to get back in line to pay again. While some nearby McDonald's have scammer employees trying to charge exorbitant prices for sauce, these employees seemed nice and genuinely apologetic, stating the rule was dumb and they wished they were allowed to give condiments. My order was correct, with no issues besides the stingy owner.