Mai Thai - Reviews

My experience at the restaurant was fantastic, largely due to the exceptional service provided by Bibi. He delivered A1 service, and I will be exclusively requesting him for all future visits. The overall experience was rated a perfect 5/5 for service, atmosphere, and food.

I had lunch here a few days ago and ordered their crispy duck with basil fried rice, a spring roll, and a Thai tea. Everything was absolutely delicious. The spring rolls were "chefs kiss" and the duck was perfectly crispy on the outside and juicy on the inside. The waitress, Keneisha (apologies if I misspelled or misheard), was very kind, professional, and attentive. The only thing I would suggest is to work on the timeliness of getting food out. I went during lunch and there was only one other table with 3 people, plus several take out orders. It took about 30 minutes for my meal to come out, which is a little on the longer end than expected, but nonetheless the food was fantastic. I will be back.

My experience at the restaurant was great, thanks to Mercie who took care of me and my homeboy. Despite being busy, she made sure to cater to us whenever she was available. I had no problems with her drinks. I will definitely come back to see her once we come back in town!

What an ABSOLUTE GEM! If you're looking for a place with a great VIBE, delicious DRINKS, and exceptional CUSTOMER SERVICE, then slide to Mai Thai. A special shout out to BIBI, who truly held me down. The entire staff was amazing. I'll definitely be back! 10/10. Ps: They shakin ass in here 🤷🏻‍♂️.

This place used to be an underrated gem for lunch, but it has really fallen off in the past couple of years. The menu prices have increased, yet they are serving less food. The wait staff is often forgetful, and your dish takes excessive time to come out. If your time is limited for a lunch break, it's best advised to go elsewhere.

My first time here was a fantastic experience! My server, Bibi, took excellent care of our table. The service we received was the best we've had in Orlando. The food and atmosphere also received top marks.

My experience at the restaurant was fantastic, especially thanks to the security guard, Gucci, who was incredibly attentive and ensured everyone was comfortable throughout the entire brunch. Give that man a raise! 💯💯💯💯💯

Our first visit was a wonderful experience, thanks to Bibi's outstanding service and hospitality. He went out of his way to make us feel comfortable, sharing laughs and encouraging us to have a good time. The hosts were attentive to everyone, with special care given to shy tables like ours. The combination of music, dancing, and laughs made for a truly fun Sunday afternoon.

My experience at this restaurant was mixed. I ordered the duck tacos, which tasted GREAT and had all the flavors I expected. However, the quantity was disappointing. For $15, I received only 2 tacos that seemed to be filled with fluff to appear larger, but they were lacking in meat, which was extremely disappointing! . Additionally, the frozen drinks were weak with barely any alcohol for $13. Overall, I am DISSATISFIED with the value for money.

I was hesitant to write this review, but my husband, a retired security guard, encouraged me to share my experience. As a bartender from Michigan, I understand the importance of safety. I witnessed a bartender serving multiple shots to a security guard during my visit last weekend. This is a significant safety hazard because security personnel are responsible for protecting the establishment, and their ability to do so is compromised when intoxicated. While I want to blame the security guard, the bartender should have known better, as bartenders are trained not to serve alcohol to security. Security cannot make their own drinks; a bartender must serve them. Therefore, I place full blame on the bartender. Later, I observed the same bartender and security guard in a heated argument with a customer outside, which I believe was due to their intoxication. I suggest that a manager should always be present behind the bar, or management/owners should review camera footage each shift to prevent such incidents. Imagine the danger if a fight or a gunman appeared and our security was under the influence. After leaving, I spoke with a bartender at another establishment who mentioned a mass shooting downtown on Halloween last year, highlighting the unpredictable nature of potential threats. I urge management to hire better bartenders and security who understand the critical importance of not drinking on the job. While the food and atmosphere were amazing, the incident I witnessed left a bad taste in my mouth.