Planning
- Accepts reservations
oChef » Luigi’s New York Giant Pizza – San Diego
Luigi's New York Giant Pizza - San Diego
Photo from Luigi’s New York Giant Pizza
Luigi's New York Giant Pizza at a glance
San Diego Mid-City
- 🍕 Pizzeria
$$
Price per Person $21–$30
mentioned by 44 of the guests
#549 out of 755 places to eat in San Diego
#44 Pizzeria out of 68 in San Diego
Good
6.5 out of 10
Food
Service
Ambience
Value
411
Reviews
61.3%
Satisfaction
Often praised
- Quality pizza
- Clean atmosphere
- Friendly service
Frequently criticized
- Poor value
- Unreliable service
The restaurant, a vibrant Pizzeria in San Diego’s Mid-City neighborhood, offers a truly authentic experience. You’ll find yourself drawn to Luigi’s New York Giant Pizza for its incredible late-night food options, perfect for satisfying those cravings whenever they strike.
This spot is known for its casual atmosphere, making it an ideal place for a quick bite or a relaxed meal with friends and family.
Overview: Introducting Luigi's New York Giant Pizza
Luigi’s New York Giant Pizza often delivers a satisfying experience, with many customers appreciating the quality of their main dishes. The fresh ingredients and well-prepared items, like the pizza with its flavorful toppings, frequently earn high marks.
Patrons also often highlight the generally accommodating and friendly service. However, opinions diverge on other aspects.
While some find the offerings to be a great value, others express concerns about items being overpriced for the quality received. There are also instances where the unhelpful service, particularly regarding delivery issues or order accuracy, has been a point of frustration for some.
Good
6.5
out of 10
411
Reviews
61.3%
Satisfaction
140
negative
19
neutral
252
positive
Overall, Luigi’s New York Giant Pizza holds an average standing with a Restaurant Score of 6.5. Customer Satisfaction is a mixed bag at 61.3%, reflecting varied experiences among patrons.
This assessment is drawn from a substantial 411 customer comments, with 252 positive and 140 negative observations, providing a solid foundation for these insights. Digging deeper, the Food (6.8) is clearly a strong point, often praised for its quality and preparation.
Service (6) generally meets expectations, though it doesn’t stand out as exceptional. The Ambience (8.8) surprisingly garners high praise, suggesting a pleasant environment for those who dine in.
However, Value (5.2) appears to be the primary area needing attention, indicating that pricing or portion perceptions could be improved for some customers.
What people like
- Quality Pizza
- Pleasant Ambience
- Accommodating Staff
What people don't like
- Poor Value
- Unreliable Service
Luigi’s New York Giant Pizza presents a mixed offering. If you prioritize a pleasant dining environment and a well-prepared pizza, it could be a worthwhile stop.
However, be mindful that the overall value proposition and service consistency might not always meet expectations, leading to varied experiences. With a Recommendation Score of 6.6, it suggests a place that’s generally acceptable but not outstanding.
For those seeking a reliable pizza spot with a nice atmosphere, it’s worth considering, but temper your expectations regarding pricing and service reliability to avoid disappointment.
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Verdict: Our expert take on Luigi's New York Giant Pizza
Food (6.8 out of 10)
mentioned by 95% of the guests
When it comes to the food, many customers rave about the offerings. With 148 positive remarks out of 228 total, the consensus points to delicious pizza, often highlighted for its fresh ingredients, tasty crust, and generous toppings. The overall score for food stands at a solid 6.8, indicating a generally good culinary experience.
However, the customer satisfaction at 64.9% suggests a mixed bag, with 71 negative comments raising concerns. Some experiences mention cold pizza, dry crust, or a perceived use of cheap ingredients. Issues like a lack of flavor or sauce on certain items, and disappointing sandwiches, also pop up, indicating areas needing improvement.
Food
228
Reviews
64%
Satisfaction
71
negative
9
neutral
148
positive
Rating distribution
What people like
- Delicious pizza
- Fresh ingredients
- Tasty crust
What people don't like
- Cold pizza
- Dry crust
- Poor quality ingredients
Often praised
- pizzaIt's not sloppy, the dough and toppings are even. The toppings are flavorful and the pizza is cooked evenly all the way through. My experience with the food has been consistently great, and the atmosphere is also a perfect 5.
- foodThe toppings are flavorful and the pizza is cooked evenly all the way through. My experience with the food has been consistently great, and the atmosphere is also a perfect 5. The service also received a 5-star rating.
- crustI was able to eat the crust and I never eat the crust of a pizza.
- toppingsIt's not sloppy, the dough and toppings are even. The toppings are flavorful and the pizza is cooked evenly all the way through. My experience with the food has been consistently great, and the atmosphere is also a perfect 5.
- wingsThe wings were good. They were meaty and quite flavorful.
- FoodFood:4
- New York style pizzabest tasting New York style pizza that I have ever had
- cheesethe cheese was moist and not overcooked
- freshThe Supreme pizza was the best, truly tasty and incredibly cheap for the price. The ingredients were very fresh. It's a nice place to sit down and eat, and it was really clean.
- pizzasthe way they make their pizzas is amazing taste
Frequently criticized
- pizzaordered a pizza at 5:15 it is 7:45 and it is still not here
- foodextremely disappointed with the food
- burger pattyburger patty itself was just a regular frozen patty
- cheese50 for what I can only describe as the worst slice of pepperoni I have ever had. The crust was like a Saltine cracker, and there was minimal cheese. To make matters worse, I had to wait 10 minutes for a slice that was clearly very old and had to be reheated.
- crustCrust like a Saltine cracker
- friesorder was delivered with no fries
- saucedry hotwings with no sauce on them.
- toppingsthere was barley any toppings
- Burger AddictDo not order from Burger Addict
- Diet 7updriver mistakenly handed me a Diet 7up
If youre craving delicious pizza with fresh ingredients and generous toppings, this spot often delivers. However, be mindful that some experiences point to inconsistencies in quality, particularly with temperature and certain menu items. Its worth a try for their pizza, but other dishes might be a gamble.
Service (6 out of 10)
mentioned by 75% of the guests
When it comes to service, this spot has some real shining moments! Many customers, in 70 positive remarks, frequently praised the friendly staff, fast service, and excellent customer service, especially regarding delivery. It seems theres a genuine effort to make guests feel welcome and ensure orders arrive quickly.
However, the service isnt without its bumps. With a score of 6 and customer satisfaction at 54.7%, it's a bit of a mixed bag. About 53 negative comments pointed to issues like long waiting times, occasional rude interactions, and frustrating delivery issues or poor customer service, indicating some inconsistencies in the overall experience.
Service
128
Reviews
54%
Satisfaction
53
negative
5
neutral
70
positive
Rating distribution
What people like
- Friendly staff
- Fast service
- Quick delivery
What people don't like
- Long waiting times
- Rude interactions
- Delivery errors
Often praised
- serviceWe arrived a little late, close to closing time, and they were incredibly accommodating, allowing us to stay and eat while they cleaned the kitchen. The staff was super sweet and, ngl, pretty cute too. 👌👌 👀
- customer serviceI found it to be the best pizza place I've been to. The customer service was fantastic, and the atmosphere in the restaurant was nice, with a modern feel and music playing. I also recommend trying their garlic parm boneless wings.
- staffI initially walked in with low expectations, but I was pleasantly surprised. The food was delicious, and the two men working were very nice. I highly recommend this place.
- ServiceRecommended me a 12 inch pie for one person
- deliverythank you for delivering in these not so good times
- peopleNice people own and run this pizza shop.
- Customer serviceCustom service is 10/10
- StaffStaff would check-in in between orders
- delivery orderevery order for delivery always showed up before estimated times!
- delivery servicealso a fast delivery service
Frequently criticized
- customer serviceThey then blamed me for their delivery issues, despite successfully reaching me with the same number on previous occasions. The pizza itself is mediocre at best, but the customer service is appalling. It's disheartening that their first reaction was to argue with a customer who had patiently waited well beyond the expected delivery time for a simple pizza.
- serviceno one was present, he waited around and then finally had to call out to get service
- businessWhen I inquired about the sizes of items, the staff member became busy. By the time I asked about prices, he informed me that he didn't want my business. The owner is cocky, and my business is definitely not appreciated here.
- cashierCashier told DoorDash person I didn’t pay for a drink
- compensationThe food ended up at the wrong unit, and when I called to sort out their mistake, the shop’s response was unbelievably unhelpful. They essentially doubled down on their error and refused any form of compensation, leaving me without dinner. It's beyond frustrating that a simple verification step, like asking for a name or phone number, wasn't taken, resulting in someone else getting a free meal.
- ordergot our order wrong even after writing it down
- waiting timeordered a pizza at 5:15 it is 7:45 and it is still not here
- Loyal customerstalk to their Loyal customers
- accountabilityIt's beyond frustrating that a simple verification step, like asking for a name or phone number, wasn't taken, resulting in someone else getting a free meal. Their lack of accountability and refusal to make things right is appalling. Save yourself the headache and order from a more reliable service.
- another orderdefinitely wont place another order
If youre looking for friendly faces and quick service, especially for delivery, you might be pleasantly surprised. However, be prepared for potential inconsistencies like longer waits or occasional hiccups with customer service, as its a bit of a gamble.
Ambience (8.8 out of 10)
mentioned by 20% of the guests
When it comes to the vibe, this spot truly shines! With an impressive score of 8.8 and an excellent customer satisfaction rating of 91.3%, guests consistently rave about the atmosphere and how clean everything is. Based on 21 positive remarks out of 23 total, its clearly a great little spot with easy access and a lovely family-owned feel.
Whats even better? There are absolutely no negative comments about the ambience among the 23 opinions. This means you can expect a consistently pleasant environment without any reported downsides, making it a truly welcoming experience for all.
Ambience
23
Reviews
91%
Satisfaction
0
negative
2
neutral
21
positive
Rating distribution
What people like
- Great atmosphere
- Spotlessly clean
- Easy access
What people don't like
Often praised
- atmosphereThe toppings are flavorful and the pizza is cooked evenly all the way through. My experience with the food has been consistently great, and the atmosphere is also a perfect 5. The service also received a 5-star rating.
- placethe place it was clean
- family owned placeIt’s a little family owned place
- AtmosphereAtmosphere:5
- Italian experienceThe pizza was fresh, and the customer service was great. I highly recommend this place if you want a real Italian experience. The people have great personalities, the food is fresh and amazing, and the timing was very good.
- cleanThe ingredients were very fresh. It's a nice place to sit down and eat, and it was really clean. The service there was fantastic, and the staff were really nice and respectful.
- easy accessEasy access off university avenue
- family-ownedfamily owned
- great little spotMy experience at this restaurant was fantastic. It's a great little spot conveniently located close to my house. The workers were friendly, and the portions were absolutely HUGE.
- noise levelNoise level:Quiet, easy to talk
Frequently criticized
No complaints so far.
If you're looking for a restaurant with a fantastic and welcoming atmosphere, this place is definitely worth checking out. Its consistently clean, quiet, and family-friendly vibe makes it a solid choice for a pleasant dining experience.
Value (5.2 out of 10)
mentioned by 25% of the guests
While the overall value experience is a bit of a mixed bag, with customer satisfaction sitting at 40.6%, there are definitely some bright spots! Many diners rave about finding great deals, affordable options, and feeling like they got great value for their money. Plus, the availability of coupons often sweetens the pot, as noted in 13 positive remarks.
However, the average score of 5.2 suggests theres room for improvement, as 16 negative observations point to concerns. Many customers felt items were over priced or simply too expensive for the quality. Mentions of a premium price for mediocre food and feeling overcharged' pop up, indicating a need for more consistent pricing.
Value
32
Reviews
40%
Satisfaction
16
negative
3
neutral
13
positive
Rating distribution
What people like
- Great deals available
- Very affordable options
- Discounts and coupons
What people don't like
- Items feel overpriced
- Mediocre food, high price
- Risk of overcharging
Often praised
- priceMy experience at this restaurant was fantastic! The Supreme pizza was the best, truly tasty and incredibly cheap for the price. The ingredients were very fresh.
- pricesYou simply cannot beat the prices
- affordableIt's super affordable
- couponsalways awesome coupons for this place
- dealsreally great deals
- great valueGreat value
- menu pricingFair menu pricing
- military discountoffer a military discount
- price per personThe service was excellent, rated 5/5, and the atmosphere was also a perfect 5/5. For dinner, the price per person was around $20–30, which felt reasonable for the quality received.
- small family businessgive my money to a small family business
Frequently criticized
- pricebad especially for the price
- pricesextremely expensive for the quality of food
- $14disappointed I spent $14 on this and fries
- everythingPaid about 70 for everything. 2 sandwiches, 2 pastas. It’s not worth buying
- over pricedover priced for the baby size pizza
- overchargedThey will over charge you
- premium pricemediocre pizza at premium price
- price manipulationsafter the price manipulations
- spent $30We spent $30 in a calzone and a chicken parmigiana
- take profitsjust like to take profits
If you're savvy and hunt for those great deals or coupons, you might find some real gems here. However, be aware that without them, some items can feel overpriced, so choose your dishes carefully to avoid disappointment.
How are the prices at Luigi's New York Giant Pizza?
You’re looking at roughly 23 per person – reported by 44 diners. That puts it in the $21–$30 category. For a Pizzeria, it’s comfortably mid-range: not a steal, but not bank-breaking either.
Looking at what people actually spend, we see a good mix! While the average hovers around 23, a significant number of guests enjoy their meal for less, often in the $11–$20 range. This means there are options for everyone, from a quick, affordable bite to a slightly more indulgent pizza experience.
Here’s a quick look at what guests spend per person, based on the latest 44 reviews.
How this Pizzeria’s value stacks up against similar spots in San Diego.
Considering its a Pizzeria, and given the range of spending we see, we think the pricing here feels pretty fair. It offers good value whether youre looking for a quick, affordable meal or something a bit more special.
Customer Reviews: what people think about Luigi's New York Giant Pizza
Price per Person
- $21–$30
Visit Type
- Casual Outing
Service Type
- Dine-in
Meal Type
- Dinner
9
Amazing Food and Service!
As a first-timer, my experience at this restaurant was fantastic! The food was great, and the customer service was amazing! I will definitely be returning.
Thank you again! 😃☺️
- food9
- customer service10
Price per Person
- $11–$20
Visit Type
- Regular Visit
Group Type
- Family
Group Size
- Small Group
Service Type
- Dine-in
Meal Type
- Dinner
Noise Level
- Quiet
9
Luigi's: Our Family's Favorite!
My family absolutely LOVES Luigi’s. We found the pizza and wings to be fire, and the customer service is always great! They offer really great deals and even a military discount.
We are permanent customers!
- pizza10
- wings10
- customer service9
Visit Type
- Food Exploration
Service Type
- Dine-in
Wait Time
- Immediate (0–5 min.)
10
Incredible Pizza and Breadsticks!
My experience at Luigi Younes was great. I really recommend the supreme pizza, which was very great. The breadsticks are insane.
The food, service, and atmosphere all received a perfect score of 5.
- supreme pizza9
- breadsticks10
- food10
Price per Person
- $11–$20
Visit Type
- Casual Outing
Group Type
- Couple
Group Size
- Couple
Service Type
- Dine-in
Meal Type
- Dinner
10
New Favorite Pizza Spot!
My wife and I have found our new favorite place for pizza! This is a family-owned restaurant, and the customer service and food are both awesome. I definitely recommend this place; it's a diamond in the rough.
If you have upcoming events, give this place a try! 💪🤝😁
- pizza10
- family-owned9
- customer service10
Price per Person
- $11–$20
Visit Type
- Casual Outing
Service Type
- Delivery
Meal Type
- Dinner
Wait Time
- Immediate (0–5 min.)
9
Excellent Service and Food!
My experience at this restaurant was top-notch. The customer service was excellent, even with the influx of delivery orders. The food came out quick and was perfect.
The staff consistently checked in between orders to ensure we were taken care of. I will definitely be coming back.
- customer service10
- delivery orders7
- food10
What Luigi's New York Giant Pizza offers
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible seating
Crowd
- Family-friendly
- Groups
- College students
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Children
- Good for kids
- High chairs
Popular for
- Dinner
- Lunch
- Solo dining
Offerings
- Late-night food
- Vegan options
- Salad bar
- All you can eat
- Braille menu
- Small plates
- Happy hour food
- Organic dishes
- Vegetarian options
- Halal food
- Private dining room
- Quick bite
Dining options
- Catering
- Brunch
- Counter service
- Dessert
- Dinner
- Seating
- Lunch
Service Options
- No-contact delivery
- Takeout
- Curbside pickup
- Dine-in
- Delivery
Parking
- Free street parking
- Free parking lot
Atmosphere
- Casual
FAQs
What kind of dietary options are available at Luigi's New York Giant Pizza?
You’ll find a wide range of choices to suit your dietary needs, including delicious vegan options, vegetarian options, and even halal food. They also feature organic dishes and small plates for a varied dining experience.
What service options and parking are available at Luigi's New York Giant Pizza?
You can choose from convenient no-contact delivery, takeout, curbside pickup, or dine-in. For those visiting, there’s free street parking and a free parking lot, making your visit hassle-free.
How does Luigi's New York Giant Pizza rate overall?
Luigi’s New York Giant Pizza has an overall Restaurant Score of **6.5**. Customers generally find the **Food** (6.8) and **Ambience** (8.8) to be positive aspects, while **Service** (6) is average, and **Value** (5.2) is an area for improvement.
What do customers enjoy most about the food at Luigi's New York Giant Pizza?
Many customers praise the food for its fresh ingredients, flavorful toppings, and well-prepared pizza. The crust is often highlighted as being particularly good, even for those who usually leave it.
Are there any common complaints about Luigi's New York Giant Pizza?
Some customers have expressed concerns about the price being overpriced for the quality. There are also instances of unhelpful customer service, including issues with delivery and order accuracy.