Highlights
- Great dessert
oChef » Loard’s Ice Cream & Sandwiches – San Francisco
Loard’s Ice Cream & Sandwiches - San Francisco
Photo from Loard’s Ice Cream & Sandwiches
Loard’s Ice Cream & Sandwiches at a glance
San Francisco Potrero Hill
- 🍽️ Restaurant
$
Price per Person $1–$10
mentioned by 44 of the guests
#196 out of 2403 places to eat in San Francisco
#37 Restaurant out of 254 in San Francisco
Excellent
8.6 out of 10
Food
Service
Ambience
Value
216
Reviews
89.8%
Satisfaction
Often praised
- Delicious food
- Great service
- Good atmosphere
Frequently criticized
- Icy ice cream
- Bread quality
- Service delays
The restaurant Loard’s Ice Cream & Sandwiches in San Francisco’s vibrant Potrero Hill neighborhood is a delightful spot you’ll want to discover. If you’re searching for a casual eatery that truly excels in its sweet offerings, you’ve found your match.
This local favorite is renowned for its great dessert, making it a perfect stop for anyone with a sweet tooth. Whether you’re grabbing a quick bite or settling in for a treat, you’ll appreciate the relaxed atmosphere and friendly service.
Overview: Introducting Loard’s Ice Cream & Sandwiches
Loard’s Ice Cream & Sandwiches offers a delightful experience, particularly with its highly regarded food items. Many patrons praise the ice cream for its rich flavors and creamy texture, alongside the sandwiches which are often noted for their fresh ingredients and balanced taste.
The welcoming staff also contributes significantly to a pleasant visit. While generally well-received, some minor points of concern have surfaced.
Occasionally, the bread for sandwiches might not be as fresh as expected, and a few ice cream experiences have been less than ideal, sometimes involving an icy portion. Service can sometimes be slow, but overall, the positive aspects tend to outweigh these occasional hiccups.
Excellent
8.6
out of 10
216
Reviews
89.8%
Satisfaction
18
negative
4
neutral
194
positive
Overall, Loard’s presents a strong showing with a Restaurant Score of 8.6, indicating a good dining experience. This is further supported by a Customer Satisfaction rate of 89.8%, which is also considered good.
These figures are based on 216 customer remarks, with a clear majority of 194 positive observations against only 18 negative ones, suggesting a generally well-regarded establishment. Diving deeper, the Food (8.8) stands out as a primary strength, consistently earning high marks from patrons.
Service (8.4) also receives commendable feedback for its helpful and friendly staff. The inviting Ambience (8.1) contributes positively to the overall visit, creating a pleasant setting.
Even Value (7.8) is rated well, suggesting that customers feel they receive fair pricing for their selections.
What people like
- Delicious food offerings
- Attentive service
- Pleasant atmosphere
What people don't like
- Occasional icy ice cream
- Inconsistent bread quality
- Service delays
Loard’s Ice Cream & Sandwiches earns a solid Recommendation Score of 8.6, suggesting it’s a place worth considering. If you’re seeking a spot with genuinely good ice cream and satisfying sandwiches, coupled with friendly interactions, this establishment generally delivers a positive experience.
While minor inconsistencies in food quality or service speed might occasionally arise, they don’t overshadow the overall positive impression. For a reliable option that excels in its core offerings and provides a welcoming environment, Loard’s is a strong contender for your next casual meal or sweet treat.
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Verdict: Our expert take on Loard’s Ice Cream & Sandwiches
Food (8.8 out of 10)
mentioned by 96% of the guests
When it comes to the food here, youre in for a treat! With an excellent score of 8.8 and a fantastic customer satisfaction rate of 91.5%, its clear diners are loving whats on offer. Out of 129 comments, a whopping 118 rave about the delicious ice cream, artisanal sandwiches, and high-quality ingredients, often noting the generous portion sizes.
However, a few of the 7 less enthusiastic remarks point to some minor hiccups. Some found the ice cream to be an icy scoop or the bread dry, while one mentioned a gummy cherry vanilla' experience. These seem to be isolated incidents rather than widespread issues, given the overwhelmingly positive feedback.
Food
129
Reviews
91%
Satisfaction
7
negative
4
neutral
118
positive
Rating distribution
What people like
- Delicious ice cream
- Artisanal sandwiches
- Fresh, quality ingredients
What people don't like
- Icy ice cream scoops
- Dry sandwich bread
- Gummy ice cream texture
Often praised
- ice creamWe tried the coconut-pineapple ice cream and it was amazing. It was creamy, rich, and full of flavor - everything you want ice cream to be. The place is a cute little spot with very friendly staff.
- sandwichThe French roll was also soft and easy to bite through. Honestly, we'd be willing to drive into the city just to get another sandwich from here. If you haven't tried everything Loard's has to offer, it would be well worth multiple trips to do so.
- sandwichesThis charming establishment, operated by a warm and welcoming family, has quickly become the talk of the town. Patrons are flocking in droves to savor the delectable offerings, from mouthwatering ice creams to freshly prepared sandwiches. With its friendly atmosphere and impeccable service, it's no wonder why visitors from neighboring areas are making special trips to indulge in this delightful experience.
- flavorsI decided to try out their California sandwich, and I was blown away by how amazing it was. The flavors were perfectly balanced. Their selection of ice cream flavors was impressive, but I settled on classic vanilla because, let's be honest, you can never go wrong with it.
- Missouri sandwichI’ve also had a Missouri sandwich, and it was great
- foodfood:5
- ice cream flavorsWe tried the horchata, mocha almond fudge, and champagne sherbet ice cream. All three flavors absolutely blew our minds, champagne sherbet is a unique flavor that would be worth a trip to Loard's all on its own. The sandwich came out pretty fast after we finished our ice cream.
- California sandwichI came in with the intention of just getting ice cream but was surprised to see they also sold sandwiches! I decided to try out their California sandwich, and I was blown away by how amazing it was. The flavors were perfectly balanced.
- avocado spreadadded some avocado spread as well, tasted amazing!
- breadThe bread was great, not dry, toasted with oil
Frequently criticized
- breadBread was not 💯% fresh.
- cherry vanilla ice creamIt, unfortunately was a bit gummy and they used maraschino 🍒 instead of fresh 🍒.
- ice cream experienceOn a subsequent visit the same day, my friend received a small, icy scoop, and the staff member was on his phone the entire time. This was not the ice cream experience I was hoping for. I ended up buying ice cream next door at the liquor store because I had to wait too long.
- icy portionscooped a fairly icy portion of ice cream
- mayoCould have used more mayo.
- small, icy scoophe gave my friend a small, icy scoop
- turkey sandwichMy mistake was not asking for my sandwich to be toasted and my sandwich was dry.
Overall, if youre craving fantastic ice cream or a well-crafted sandwich made with fresh ingredients, this spot is definitely worth a visit. Just be sure to ask for your sandwich toasted if you prefer, and youll likely leave very satisfied.
Service (8.4 out of 10)
mentioned by 68% of the guests
When it comes to service, this spot generally hits the mark! With a solid score of 8.4 and a customer satisfaction rate of 86%, it's clear most folks are leaving happy. Out of 43 pieces of feedback, a whopping 37 were positive, praising the friendly staff, great customer service, and quick sandwich speed.
Many highlighted the accommodating employees who go the extra mile. However, not every experience was perfect, with 6 negative comments among the feedback. A few customers reported disappointment with customer service, feeling inconvenienced by staff members who seemed inattentive or were on their phone.
There were also isolated reports of having to wait a while, which can be a minor hiccup.
Service
43
Reviews
86%
Satisfaction
6
negative
0
neutral
37
positive
Rating distribution
What people like
- Friendly, helpful staff
- Great customer service
- Quick service
What people don't like
- Inattentive staff
- Occasional long waits
Often praised
- servicePatrons are flocking in droves to savor the delectable offerings, from mouthwatering ice creams to freshly prepared sandwiches. With its friendly atmosphere and impeccable service, it's no wonder why visitors from neighboring areas are making special trips to indulge in this delightful experience.
- staffThe staff was really nice and let us take our time
- customer serviceThe ice cream is also a must-try; each flavor is better than the last. The atmosphere is described as quaint and local, and the employees provided kind, helpful service with great customer service. We are so happy to have this gem on the hill!
- BB who works there was really amazing telling me what’s the best sandwiches
- Customer ServiceExcellent Customer Service
- ServiceService:5
- coming here oftenIt's really great to have this spot in the neighborhood. I'm looking forward to coming here often!
- employeesThe employees are kind, helpful with great customer service
- familyMy experience at the grand opening of Loaded Ice Cream Parlour was filled with palpable excitement. This charming establishment, operated by a warm and welcoming family, has quickly become the talk of the town. Patrons are flocking in droves to savor the delectable offerings, from mouthwatering ice creams to freshly prepared sandwiches.
- folks behind the counterFriendly and accommodating folks behind the counter
Frequently criticized
- staff memberThe guy didn’t show up from the back for several minutes
- customer serviceMy biggest disappointment was the customer service
- on his phonewas on his phone the whole time
- sturdier spoonsI'm excited to have them here and to try out new flavors! My only ask is to have sturdier spoons, but given this was their first day, I'm not that upset. Thanks!
- wait a whileI had to wait a while
Overall, you can expect a largely positive experience here, especially with the friendly and helpful staff. While there might be an occasional wait or a less-than-attentive moment, the good service far outweighs the minor issues. It's definitely worth a visit if you value a welcoming atmosphere and efficient service.
Ambience (8.1 out of 10)
mentioned by 53% of the guests
When it comes to the vibe, this spot is definitely hitting the mark! With a solid score of 8.1 and a fantastic customer satisfaction of 88.2%, its clear most folks are loving the atmosphere. Out of 34 comments, 30 rave about the charming neighborhood feel, cute place aesthetics, and even the old school vibes inside, often paired with views of San Francisco.
However, its not all sunshine and rainbows for everyone. A few of the 4 negative comments point to some minor issues, with one specifically mentioning an unpleasant smell and another finding the atmosphere a bit meh. While these are few, they're worth noting for those sensitive to such details.
Ambience
34
Reviews
88%
Satisfaction
4
negative
0
neutral
30
positive
Rating distribution
What people like
- Great neighborhood spot
- Stunning San Francisco views
- Cute, old-school vibe
What people don't like
- Unpleasant smell
- "Meh" atmosphere
Often praised
- atmospherePatrons are flocking in droves to savor the delectable offerings, from mouthwatering ice creams to freshly prepared sandwiches. With its friendly atmosphere and impeccable service, it's no wonder why visitors from neighboring areas are making special trips to indulge in this delightful experience.
- locationThe location is awesome
- ice cream parlorbest ice cream parlor in the town indeed
- placeThe staff member was incredibly helpful and explained really well what to try. It's a great place overall.
- AtmosphereAtmosphere:5
- Parking spaceParking space:Plenty of parking
- cornerfeels great to see activity on this corner
- cute little spotSuch a cute little spot
- cute placeSuch a cute place next to where I live!
- environmentthe environment is always so neat and clean
Frequently criticized
- atmosphereAvoid this hilltop hovel. Four *definitely not* service dogs, two off-leash, one seen outside licking at a piece of dog poo, came in within 5 minutes. Yuck.
- ice cream parlorcute ice cream parlor that felt welcoming and nice
- smellthe smell in there is horrible
If youre after a charming spot with great neighborhood vibes and often stunning views of San Francisco, youll likely love the ambience here. While a tiny minority mentioned an unpleasant smell or a meh atmosphere, it's generally a delightful place to hang out.
Value (7.8 out of 10)
mentioned by 19% of the guests
When it comes to value, this spot really shines! With a solid score of 7.8 and an impressive 90% customer satisfaction, its clear most diners feel they get their moneys worth. Many rave about items being priced well and not too expensive, fitting perfectly within a budget.
Plus, the free street parking is a definite bonus, making the overall experience even more appealing, as noted in 9 positive comments. However, its not a perfect score for everyone. One customer felt the prices for the ice cream were a bit steep, suggesting it wasnt quite worth the prices they are charging.
While this is a lone voice among 10 total comments, its worth noting if youre particularly sensitive to ice cream pricing.
Value
10
Reviews
90%
Satisfaction
1
negative
0
neutral
9
positive
Rating distribution
What people like
- Priced well
- Good value
- Free parking
What people don't like
- Ice cream too pricey
Often praised
- Parking optionsParking options:Free parking lot
- budgetMy experience at this restaurant was very positive. I'm fond of their ice creams and sandwiches, finding them to be both tasty and within budget. Although they are always busy during lunch or afternoon, the service is great.
- free street parkingParking options:Free street parking
- not too expensiveThe ice cream itself wasn't too expensive
- priceI came in for an ice cream but ended up trying the sandwich, which was an absolute 10/10! It featured fresh bread and Boar's Head meat, and was surprisingly priced cheaper than Safeway. Adding to the experience, the restaurant offers unobstructed views of beautiful San Francisco right from the front door.
- priced wellthey were delecious and priced well
- pricingThis gem has swiftly garnered widespread acclaim for its delectable ice creams and artisanal sandwiches, all crafted fresh each day. I was particularly impressed by the impeccable food quality and judicious pricing. For those yearning for sublime sandwiches and sumptuous scoops of ice cream, this epicurean haven is an absolute must-visit destination.
- sandwich and desertI had a sandwich and desert for under $20
- street parkingFree easy street parking too
Frequently criticized
- pricesMy experience at this restaurant was underwhelming. The ice cream was just OK, and certainly not worth the prices they are charging. The atmosphere was also meh.
If youre seeking good value, especially for sandwiches and ice cream, this place is a strong contender. Most customers find it priced well with the bonus of free street parking. However, if youre very sensitive to ice cream pricing, keep that single dissenting opinion in mind.
How are the prices at Loard’s Ice Cream & Sandwiches?
On average, you’ll spend around 9 per person – based on what 44 guests reported. That places this spot in the $1–$10 category. For a Restaurant, especially in San Francisco, that’s super budget-friendly!
Looking at the numbers, most diners keep it very affordable, with prices clustering heavily in that $1–$10 range, though a good number also spend a bit more in the $11–$20 bracket.
This chart shows what people usually spend per person, using the 44 most recent reviews.
Here’s how this restaurant’s value for money stacks up against similar spots in San Francisco.
Considering the average spend and the city, we think the pricing here feels incredibly fair – its a great spot if youre looking for value without breaking the bank!
Customer Reviews: what people think about Loard’s Ice Cream & Sandwiches
Visit Type
- Food Exploration
Service Type
- Dine-in
9
Great Milkshakes and Service!
My experience at this restaurant was fantastic! I had some nice milkshakes that were really good. The staff member was incredibly helpful and explained really well what to try.
It's a great place overall.
- milkshakes9
- staff member10
- place9
Visit Type
- Food Exploration
9
Delicious ice cream, worth the climb!
My experience at this restaurant was fantastic, especially the ice cream. I tried the cookies and cream flavor, which was absolutely delicious. The variety of offerings was impressive, and all of them were top notch.
Although it was a steep walk up the hill, the experience was definitely worth it. The food quality was exceptional, earning a perfect score.
- ice cream10
- cookies and cream10
- variety of offerings9
Price per Person
- $21–$30
Visit Type
- Food Exploration
Service Type
- Dine-in
Wait Time
- Immediate (0–5 min.)
9
Amazing Ice Cream, Sandwiches, and Service!
My experience at this restaurant was fantastic! I enjoyed the great ice cream and sandwiches. The staff member, B, was particularly amazing and provided excellent recommendations for the best sandwiches.
The pastrami sandwich was really good. I'm impressed and encourage them to keep up the good work.
- ice cream9
- sandwiches9
- B10
Visit Type
- Food Exploration
Service Type
- Dine-in
10
Great Pastrami Sandwich and Service!
My experience at the restaurant was fantastic! I had a great pastrami sandwich that was highly recommended by one of the staff members, and I absolutely loved it. The customer service was also excellent.
Thanks for being in the neighborhood! ☺️
- pastrami sandwich10
- customer service10
Price per Person
- $1–$10
Visit Type
- Food Exploration
Service Type
- Dine-in
Wait Time
- Long (31+ min.)
2
Disappointing Ice Cream Experience
I was hoping for a cute ice cream parlor that felt welcoming and nice. Unfortunately, the service was lacking; the staff member didn't appear from the back for several minutes. On a subsequent visit the same day, my friend received a small, icy scoop, and the staff member was on his phone the entire time.
This was not the ice cream experience I was hoping for. I ended up buying ice cream next door at the liquor store because I had to wait too long.
- ice cream parlor2
- staff member1
- small, icy scoop2
What Loard’s Ice Cream & Sandwiches offers
Accessibility
- Wheelchair accessible entrance
Crowd
- Tourists
Payments
- Credit cards
- Debit cards
Children
- Good for kids
Popular for
- Solo dining
- Lunch
Offerings
- Quick bite
Dining options
- Lunch
- Dessert
Service Options
- Dine-in
- Takeout
Parking
- Free street parking
- Usually plenty of parking
Atmosphere
- Casual
FAQs
Is Loard’s Ice Cream & Sandwiches accessible and easy to park at?
Yes, you’ll find a wheelchair accessible entrance at Loard’s Ice Cream & Sandwiches, ensuring a comfortable visit for everyone. Plus, you can usually find plenty of free street parking nearby, making your trip hassle-free.
What dining options are available at Loard’s Ice Cream & Sandwiches, and is it suitable for children?
At Loard’s Ice Cream & Sandwiches, you can enjoy both lunch and dessert, perfect for a quick bite or a leisurely treat. It’s also a great spot for kids, offering a casual atmosphere where families can comfortably dine in or grab takeout.
How does Loard’s Ice Cream & Sandwiches rate overall?
Loard’s Ice Cream & Sandwiches holds a strong overall score of **8.6** with a customer satisfaction of **89.8%**. Customers particularly appreciate the **Food** (8.8), **Service** (8.4), and **Ambience** (8.1), while also finding the **Value** (7.8) to be good.
What are the standout food items at Loard’s?
Patrons frequently praise the **ice cream** for its rich flavors and creamy texture, with unique options like champagne sherbet. The **sandwiches** are also highly regarded, often noted for their fresh ingredients, balanced flavors, and quality bread.
Are there any common concerns or drawbacks at Loard’s?
While generally positive, some customers have occasionally noted issues such as **icy portions** in their ice cream or instances where sandwich **bread** wasn’t entirely fresh. Service can sometimes involve a wait, but staff are generally friendly.