oChef » L&L Hawaiian Barbecue – San Diego » L&L Hawaiian Barbecue – San Diego – Reviews
L&L Hawaiian Barbecue - Reviews
3410 Palm Ave A, 92154 San Diego
All reviews at a glance
291
Reviews
41.9%
Satisfaction
152
negative
17
neutral
122
positive
What people say about L&L Hawaiian Barbecue
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Service Intent
Visit Type
Group Type
Group Size
Meal Type
Wait Time
Noise Level
Price per Person
Service Intent
- Delivery
Visit Type
- Takeout
6
Disappointing Service, Good Food
My experience at the restaurant was disappointing due to the service. Although the place doesn't close until 9 pm, I called multiple times around 8: 30 pm to place a pickup order, but no one answered. When I arrived, the place was empty and not busy at all.
I was also disappointed that I wasn't informed about a deal on the spam musubi. I could have gotten extra for free, but the staff member, Rafael, didn't mention it. Someone who didn't even work there had to tell me about the deal.
- spam musubi7
- service2
- deals3
Price per Person
- $21–$30
Service Intent
- Quick Meal
2
Uncooked Rice and Meat
My experience at the restaurant was disappointing due to the food quality. The rice was uncooked and hard, suggesting it was rushed. The meat wasn't cooked fresh either.
The reviewer gave Food: 1, Service: 1, and Atmosphere: 1.
- rice2
- meat2
- food1
Price per Person
- $11–$20
Service Intent
- Delivery
Visit Type
- Delivery
Wait Time
- Immediate (0–5 min.)
Noise Level
- Quiet
9
Great Service, Good Food
I ordered through the app and called ahead to make an adjustment to my order. The staff was very helpful and resolved my request with no problem. Overall, I had a great service experience.
The food was also good, rated at a 4 out of 5.
- service10
- adjustment to the order10
- food8
Price per Person
- $1–$10
Service Intent
- Quick Meal
Group Type
- Couple
Group Size
- Couple
Visit Type
- Dine-in
Wait Time
- Short (6–15 min.)
6
Spam Musubi: Tasty but Pricey and Slow
My experience at the restaurant involved a rather lengthy wait of 15 minutes for a single spam musubi, which felt excessive given the simple order. While the musubi itself was tasty, the spam was dry. The price for a single piece also seemed a bit high.
Overall, the food was decent, but the service speed and value were drawbacks.
- spam musubi8
- wait3
- price4
- spam3
Service Intent
- Regular Visit
Visit Type
- Dine-in
7
Frustrating Order Accuracy at Palm Ave
I love L&L and frequent different locations often. However, the Palm Ave location just cannot seem to get an entire order correct, and it’s frustrating because I know the service expectation of the brand. I suggest giving them some guidance on preparing multiple meals correctly for a single order.
My favorite location is still MCAS Miramar! Their team is 5 gold stars! See y’all soon!
- service expectation8
- MCAS Miramar team10
- order correct2
- preparing multiple meals3
Price per Person
- $11–$20
Service Intent
- Food Exploration
Group Type
- Couple
Group Size
- Couple
Visit Type
- Dine-in
Noise Level
- Quiet
1
Worst Musubi Ever Had
My experience at this restaurant was quite disappointing. I ordered 2 Spam musubi and 1 Portuguese sausage musubi. Unfortunately, they were the worst musubi I've ever had.
The Spam was dry, and the Portuguese sausage was incredibly thin, not even reaching both ends of the seaweed. To make matters worse, the rice was somehow dry and tasted old. Given this experience, I will never go there again.
- musubi1
- Spam2
- Portuguese sausage2
Service Intent
- Regular Visit
Group Type
- Couple
Group Size
- Couple
Visit Type
- Dine-in
10
Consistently Delicious Food and Great Service
I've been coming to L&L's on Palm Ave for years, and my experience has always been fantastic. The service is consistently great, and most importantly, the food is delicious! My husband and I usually order the BBQ MIX and chicken katsu.
While we occasionally venture out to try other menu items, everything is usually on point!
- service10
- food10
- BBQ MIX9
Price per Person
- $21–$30
Service Intent
- Quick Meal
Visit Type
- Takeout
Wait Time
- Short (6–15 min.)
Noise Level
- Loud
2
Dropped Musubi Incident
My experience at this restaurant was marred by a concerning incident involving food handling and service. While waiting for my order, I witnessed a kitchen staff member drop a spam musubi on the floor. The cashier, seemingly unaware or dismissive, placed the dropped musubi into my bag with the rest of my order.
When I questioned it, she attempted to dismiss my concern, claiming it was sauce. I insisted on a replacement, having seen the musubi fall. The food itself was rated a 4, but the service experience was a 1, significantly impacting my overall visit.
- food8
- service1
- spam musubi2
- cashier1
Price per Person
- $11–$20
Service Intent
- Food Exploration
Visit Type
- Takeout
Meal Type
- Breakfast
9
Delicious Hawaiian Favorites!
My experience at this restaurant was very positive, especially regarding the food. I found the food to be very tasty. My absolute favorite dish is the Loco Moco, which I consider a great breakfast option for any time of day.
The Mac Salad is also good, as are all the other dishes. My next favorite is the Katsu Chicken, but my favorite of all time is the Kalua Pork. The dining area is small, and it seems to be mostly geared towards take out.
The reviewer metadata indicates a decent size parking lot, though it can sometimes be hard to find a space. The atmosphere and service were rated a 4 out of 5, and food was also rated a 4 out of 5.
- food9
- Loco Moco10
- Mac Salad8
Price per Person
- $11–$20
Service Intent
- Delivery
Visit Type
- Delivery
Wait Time
- Short (6–15 min.)
Noise Level
- Moderate
9
Easy App, Great Food, Fast Service
My experience using the app has been great; it's easy to use and offers rewards. They consistently get my orders correct, and the wait time is not bad either. The food tastes great, and the spam musubis are my favorite.
- app9
- rewards8
- orders correct10
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