Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible seating
- Wheelchair accessible restroom
oChef » KFC – Seattle
KFC - Seattle
Photo from KFC
KFC at a glance
Seattle SODO
- 🍗 Chicken Restaurant
$$
Price per Person $11–$20
mentioned by 47 of the guests
#838 out of 858 places to eat in Seattle
#19 Chicken Restaurant out of 21 in Seattle
Average
4.1 out of 10
Food
Service
Ambience
Value
252
Reviews
31.7%
Satisfaction
Often praised
- Friendly service
- Cleanliness
Frequently criticized
- Order accuracy
- Value concerns
The restaurant KFC in Seattle’s vibrant SODO neighborhood is your go-to spot for a classic chicken restaurant experience. You’ll find a casual atmosphere perfect for a quick bite, whether you’re grabbing lunch or dinner.
With convenient service options like no-contact delivery, takeout, and dine-in, you can enjoy your favorite meals just the way you like. It’s a reliable choice when you’re looking for delicious, familiar flavors.
Overview: Introducting KFC
At KFC, you’ll find that the food is often noted for being fresh, and the staff generally receives commendation for their friendly demeanor. However, some patrons frequently encounter issues with getting their orders correct.
The interior often presents a clean and welcoming atmosphere, though the immediate surroundings, particularly the parking lot, can be a point of concern. Value for money is also a recurring topic of discussion among visitors.
Average
4.1
out of 10
252
Reviews
31.7%
Satisfaction
160
negative
12
neutral
80
positive
The overall sentiment for KFC is quite modest, with a Restaurant Score of 4.1, placing it in the poor to average range. This is further reflected in the Customer Satisfaction of 31.7%, indicating that a significant portion of patrons leave less than pleased.
These insights are drawn from 252 customer opinions, with 160 negative remarks outweighing 80 positive ones. Diving deeper, Food scores (3.9), suggesting it’s a mixed bag, while Service (4.4) and Ambience (4.8) fare slightly better, landing in the average category.
The most challenging area appears to be Value, which registers a low (2.9), highlighting a clear need for improvement in pricing and portion perception.
What people like
- Friendly staff
- Clean interior
- Fresh chicken
What people don't like
- Inaccurate orders
- Poor value
- Unpleasant surroundings
With a Recommendation Score of 4.5, KFC presents a situation where expectations should be managed. While you might find a pleasant interaction and fresh food, be prepared for potential inconsistencies in your order.
If you prioritize friendly service and a clean space, it might be worth a visit. However, if value for money and consistent order accuracy are paramount, you might find this location disappointing.
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Verdict: Our expert take on KFC
Food (3.9 out of 10)
mentioned by 91% of the guests
While the food here generally struggles with a score of 3.9 and a customer satisfaction of 29.3%, indicating a poor overall experience, some diners found bright spots. Out of 133 customer remarks, 39 were positive, praising items like the fresh chicken, the classic KFC combo, and the spicy chicken sandwiches. Many enjoyed the Popcorn Chicken Bowl and found the biscuits hit the spot.
However, the majority of the 84 negative comments highlight significant issues. Many customers reported receiving incorrect orders, like missing wings or breasts, or finding the chicken to be rubbery, dry, or overcooked. Other common complaints included stale fries, hard nuggets, and missing sides or condiments, leading to a disappointing meal experience.
Food
133
Reviews
29%
Satisfaction
84
negative
10
neutral
39
positive
Rating distribution
What people like
- Fresh chicken
- Spicy sandwiches
- Classic combo hits
What people don't like
- Incorrect orders
- Dry, tough chicken
- Missing items
Often praised
- foodAfter 3 trips through the drive-through, drum roll, please, they got my order right. I know how difficult it can be to actually put the food I ordered in a box, charge me the correct amount, put condiments in the box, and send me on my way but they pulled it off. What the hell, I might even go back!
- chickenthe chicken was awesome as always
- 2-piece original mealThe 2-piece is original and was correct.
- 3pc dark meatso delicious I had 3pc dark meat so awesome
- Chicken Sandwich4 stars to the Chicken Sandwich
- Cole SlawRecommended dishes:Cole Slaw
- Doritos Locos tacohankering for a Doritos Locos taco
- KFCI had KFC
- Nashville hotsNashville hots taste amazing
- Popcorn Chicken BowlPopcorn Chicken Bowl with corn and Mashed Potatoes an Gravy oh yum yum!!
Frequently criticized
- chickenliteral bucket of soggy mushy grease. You can't eve recognize the chicken.
- foodthis location has terrible food
- mashed potatoesMy latest order was particularly disappointing. It was missing a drink, the Mac and cheese was swapped with coleslaw, and the mashed potatoes were hard and chunky. While the chicken itself was fine, the expense of delivery means I expect to receive exactly what I ordered.
- nuggetsI didn’t get 8 nuggets. And for that price why do they look so sad. They never gave me 8. I got 5.
- friesThe fries were soooo bad I had to spit them out.
- Mac and cheeseMac and cheese swapped with coleslaw
- biscuitsthe biscuits were crumbly
- drinkMy latest order was particularly disappointing. It was missing a drink, the Mac and cheese was swapped with coleslaw, and the mashed potatoes were hard and chunky. While the chicken itself was fine, the expense of delivery means I expect to receive exactly what I ordered.
- food qualityI leave unsatisfied more than half the time. Today, I paid seven dollars for two bites of food because what they gave me was not what I wanted, and then they copped an attitude when I told them. Don’t go here.
- tenderscan't even call them tenders they are tiny
If you're craving classic KFC items like fresh chicken or a spicy sandwich, you might find something to enjoy. However, with a high number of complaints about incorrect orders, dry chicken, and missing items, be prepared for a potentially disappointing and inconsistent food experience.
Service (4.4 out of 10)
mentioned by 76% of the guests
Among the 81 opinions, there are definitely some bright spots for service! Many customers (31 positive mentions) were pleasantly surprised by the helpfulness of the manager and employees, often describing the staff as wonderful and friendly. Some even highlighted surprisingly good customer service, fast service, and the ease of adding to their order, which is great to see, even if the overall score is an average 4.4.
However, with 50 negative mentions, there's clear room for improvement, reflected in a poor customer satisfaction of 38.3%. Issues often revolved around order accuracy, with many complaints about wrong or missing items and incorrect sauce orders. Rude service and long wait times were also frequently mentioned, suggesting a need for better training and management.
Service
81
Reviews
38%
Satisfaction
50
negative
0
neutral
31
positive
Rating distribution
What people like
- Friendly staff
- Helpful managers
- Fast service
What people don't like
- Poor order accuracy
- Rude service
- Long wait times
Often praised
- serviceFast service got my food faster then it took me to order it
- staffstaff is always wonderful and very friendly
- managerHowever, they still cater to the surrounding community with no attitude and unbegrudgingly. When I went into the store to get my missing meal, the manager and all of her employees were eager to help me. They didn't question if I had a receipt or get defensive, which is super rare as I've worked in fast food before and sometimes employees take their jobs way too seriously.
- customer servicedefinitely caught me by surprise, definitely wasn’t expecting this level of customer service
- add something to my orderthey did let me add something to my order
- cashierCashier ehal was very polite and respectful
- deliverygreat delivery
- drink for the troubleoffered a drink for the trouble
- easy in and outEasy in and out
- employeesHowever, they still cater to the surrounding community with no attitude and unbegrudgingly. When I went into the store to get my missing meal, the manager and all of her employees were eager to help me. They didn't question if I had a receipt or get defensive, which is super rare as I've worked in fast food before and sometimes employees take their jobs way too seriously.
Frequently criticized
- customer serviceIt is a big no no to tell customers that your food that you offer is not fresh. That is not customer service
- serviceMy experience at this restaurant was horrible. The service was extremely poor; they rush you when you're trying to order and then don't even get your order right. I've been here a few times, but I don't think I'll be going back.
- orderMy experience at this restaurant was horrible. The service was extremely poor; they rush you when you're trying to order and then don't even get your order right. I've been here a few times, but I don't think I'll be going back.
- order accuracyI am genuinely so tired of this place. They literally get my order wrong more than 50% of the time. I don’t even order anything super complicated; I get a two-piece with no drink.
- EnglishThe customers were described as "god awful, " and the workers were "junked out. " A significant issue was that "no body speaks English, " which clearly impacted communication. The food was also a letdown, especially since they took baked chicken off the menu, leading to a 👎.
- WorkersWorkers need to learn to make mashed potatoes with no gravy
- assembling ordersassembling orders at this time but they need to be doing a better job
- contact themit's always Busy and then disconnects !!
- customersGod awful customers
- deliverymostly misses since we're been ordering with door dash
If youre looking for quick, friendly service, it might be a hit or miss. While some experiences are genuinely positive, be prepared for potential issues with order accuracy or staff attitude. Its a gamble, so manage your expectations.
Ambience (4.8 out of 10)
mentioned by 26% of the guests
When it comes to the vibe, some folks really dig the general atmosphere and appreciate that its clean inside, often feeling like a cozy local spot. Out of 20 customer comments, 7 were positive, highlighting these aspects. While the overall customer satisfaction for ambience is a rather low 35%, the score itself hovers at an average 4.8, suggesting a mixed bag of experiences.
However, a larger number of comments, 11 to be exact, paint a different picture. Many express discomfort due to the homeless population and homeless guys nearby, with some even warning about creepers around your car. Concerns about social distancing and an unsettling parking lot also contribute to a less-than-ideal atmosphere, indicating theres definitely room for improvement.
Ambience
20
Reviews
35%
Satisfaction
11
negative
2
neutral
7
positive
Rating distribution
What people like
- Good atmosphere
- Clean interior
- Local spot feel
What people don't like
- Homeless presence
- Unsafe parking lot
- Poor atmosphere
Often praised
- atmosphereAtmosphere:5
- clean insideClean inside
- local spotperfect local!!
- locationMy experience at this fast food location was excellent. I applaud this location 👏🏾 🙌🏾 😍 👌🏾 ❤️.
Frequently criticized
- atmosphereThe atmosphere is as bad as it can get
- creepers around your carwatch out for creepers around your car
- homeless guysthe homeless guys standing around the ordering speaker
- homeless populationpretty large homeless population in the general area
- parking lotMy experience at this restaurant was a mixed bag. While the parking lot scares me because it reminds me of the set of The Walking Dead, the people are so nice and the food is always fresh and CHEAP. I prioritize this branch because the KFC app gives awesome coupons for this specific location.
- placeThe chicken was saggy and dripping with so much oil. It was a terrible place, and I would advise others not to eat or order here as it's not worth it.
- social distancingno social distancing going on inside
So, if youre looking for a quick bite and arent too bothered by the surroundings, you might find it okay. But if a comfortable and secure atmosphere is high on your list, you might want to consider other options, as this spot has some noticeable drawbacks.
Value (2.9 out of 10)
mentioned by 21% of the guests
When it comes to value, its a bit of a mixed bag, but some customers do find bright spots! You might snag a good deal, especially if youre savvy with KFC app coupons, which some folks swear by. There are even rare moments when you get the correct amount charged for your order, making it feel genuinely cheap and satisfying.
However, the overall picture for value is quite poor, with a score of just 2.9 and customer satisfaction at a low 16.7%. Out of 18 customer remarks, a significant 15 express frustration. Many feel they are consistently subject to overcharge, with the menu price often not matching what's paid, leading to a feeling of a waste of eight dollars rather than a good deal.
Value
18
Reviews
16%
Satisfaction
15
negative
0
neutral
3
positive
Rating distribution
What people like
- KFC app coupons
- Occasionally correct orders
What people don't like
- Frequent overcharging
- Inconsistent pricing
- Poor value for money
Often praised
- KFC app couponsWhile the parking lot scares me because it reminds me of the set of The Walking Dead, the people are so nice and the food is always fresh and CHEAP. I prioritize this branch because the KFC app gives awesome coupons for this specific location.
- cheapMy experience at this restaurant was a mixed bag. While the parking lot scares me because it reminds me of the set of The Walking Dead, the people are so nice and the food is always fresh and CHEAP. I prioritize this branch because the KFC app gives awesome coupons for this specific location.
- correct amountAfter 3 trips through the drive-through, drum roll, please, they got my order right. I know how difficult it can be to actually put the food I ordered in a box, charge me the correct amount, put condiments in the box, and send me on my way but they pulled it off. What the hell, I might even go back!
Frequently criticized
- refundrefund me only $1.50 in cash, even though my original payment method was a credit card
- priceWay over priced small portion chicken
- 3-piece orderslimited to 3-piece orders only
- item different priceevery staff person giving item different price each time
- lunch breakDon't waste your money or lunch break here. During the lunch hour rush, the food was cold and stale.
- mealcharges $18.45 for the meal
- menu pricecharging high price than the menu price
- money backI just want my money back but for some reason that’s not an option?
- overchargeI don’t even order anything super complicated; I get a two-piece with no drink. It takes them forever to get the right combo, and they always try to overcharge me. I leave unsatisfied more than half the time.
- receiptnoticed this on my receipt
If youre hunting for a bargain, you might find one with those special KFC app coupons, but be warned. The inconsistent pricing and frequent overcharges mean youre rolling the dice on getting good value for your money.
How are the prices at KFC?
You’re looking at roughly 16 per person – reported by 47 diners. That puts it in the $11–$20 category. For a Chicken Restaurant, it’s comfortably mid-range: not a steal, but not bank-breaking either.
Most guests are indeed finding their sweet spot in that $11–$20 range, showing prices are pretty clustered around the average, though there are some budget-friendly options and a few pricier plates if you’re feeling fancy.
Here’s a quick look at what guests spend per person, based on the latest 47 reviews.
A look at how this restaurant’s value for money stacks up against similar spots in Seattle.
Overall, we think the pricing feels quite fair for a Chicken Restaurant. It offers a good balance, catering to both those looking for a quick, affordable bite and those willing to spend a little more for a fuller experience.
Customer Reviews: what people think about KFC
Price per Person
- $11–$20
Visit Type
- Delivery
Group Type
- Solo Dinner
Group Size
- Solo
Service Type
- Takeout
Meal Type
- Dinner
Noise Level
- Moderate
2
Terrible Food Quality and Presentation
I’ve ordered pickup before from this location and although the area is sketchy, my orders have been fine, until tonight. I had ordered my usual 8 piece leg and thighs and got home, opened the bucket: there were only 3 thighs, 6 legs, and 2 of those legs were so pathetic looking! Either they were fished out of the garbage, already gnawed on, or had been sitting forgotten somewhere behind something.
There is no way in hell that I will eat this slop! Now I know why the two girls that served me at the window looked so catty. Unfortunately, I live a good 20 miles away (this KFC is closer to my employer) so I won’t be able to return this bucket of garbage until tomorrow but I doubt if I will ever buy from this location again.
- pickup2
- 8 piece leg and thighs1
- pathetic looking legs1
Price per Person
- $21–$30
Visit Type
- Quick Meal
Group Size
- Solo
Service Type
- Dine-in
Meal Type
- Lunch
Wait Time
- Immediate (0–5 min.)
2
Billing and Refund Issues Mar Experience
I ordered the 4-piece meal set and paid an additional $2 for an upgrade to include another side and a larger drink. However, I was incorrectly charged $3. 99 for the extra side, and the drink size remained unchanged.
I only noticed this discrepancy on my receipt after I had finished eating. When I brought this to the attention of the worker, he offered a cash refund of only $1. 50, despite my original payment being by credit card.
The refund should have been at least $1. 99. To make matters worse, the worker then refused to return my receipt.
- 4 piece meal set5
- another side2
- drink size2
- receipt2
Price per Person
- $11–$20
Visit Type
- Food Exploration
Service Type
- Dine-in
Meal Type
- Dinner
Noise Level
- Moderate
7
KFC BBQ Chicken Nostalgia Trip
The original KFC BBQ Chicken is back, and I had to revisit it to relive some old memories. The downside is that it's currently limited to 3-piece orders only; 8-piece or 12-piece buckets are not allowed. Despite this limitation, the food itself was a good experience.
- original KFC BBQ Chicken8
- 3-piece orders4
Price per Person
- $11–$20
Visit Type
- Quick Meal
Group Size
- Solo
Service Type
- Takeout
Wait Time
- Immediate (0–5 min.)
2
Expensive and Rude Service
My experience at this KFC was disappointing. It was more expensive than other KFCs, and the drive-through signage was confusing. I received the wrong order and was given regular Coke instead of Diet Coke without confirmation.
The service was also very rude.
- price2
- drive through signage2
- order2
Price per Person
- $11–$20
Visit Type
- Quick Meal
Service Type
- Dine-in
Noise Level
- Moderate
2
Terrible Fries and Missing Nuggets
My experience today was quite disappointing. I ordered two chicken littles, fried chicken, and an 8-piece nugget. The fries were soooo bad; I had to spit them out.
They were stale and old, and it felt like they were cooked once and then re-fried. I also did not receive the full 8 nuggets; I only got 5. For the price, they looked quite sad.
To top it off, they never gave me my receipt.
- fries1
- nuggets2
- receipt1
What KFC offers
Crowd
- Family-friendly
- Tourists
- Groups
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Children
- Kids' menu
- Good for kids
- High chairs
Popular for
- Dinner
- Lunch
- Solo dining
Amenities
- Restroom
- Free Wi-Fi
- Wi-Fi
Offerings
- Small plates
- Quick bite
Dining options
- Catering
- Dessert
- Dinner
- Seating
- Lunch
Service Options
- No-contact delivery
- Takeout
- Delivery
- Dine-in
Pets
- Dogs allowed outside
Parking
- Free street parking
- Free parking lot
- Usually plenty of parking
Atmosphere
- Casual
FAQs
What accessibility features and parking options are available at KFC in SODO?
At KFC in SODO, you’ll find excellent accessibility with a wheelchair-accessible entrance, parking lot, seating, and restroom. For your convenience, there’s also free street parking and a free parking lot, usually offering plenty of space.
Is KFC in Seattle's SODO neighborhood suitable for families and what service options do they offer?
Yes, KFC is good for kids, offering a dedicated kids’ menu and high chairs for your little ones. You can choose from various service options including no-contact delivery, takeout, delivery, and dine-in, making it easy to enjoy your meal.
What is the overall assessment of KFC?
KFC holds a **Restaurant Score** of **4.1**, indicating a generally poor to average experience. While **Ambience** (4.8) and **Service** (4.4) are average, **Food** (3.9) is mixed, and **Value** (2.9) is a significant concern.
What do customers generally like about KFC?
Patrons often praise the friendly and helpful staff, as well as the clean interior of the restaurant. Some also note the food, particularly the chicken, is often fresh.
What are the main drawbacks reported by KFC customers?
Key issues include frequent order inaccuracies, concerns about value for money, and sometimes an unpleasant atmosphere in the surrounding parking area.