oChef » Jersey Mike’s Subs – San Diego » Jersey Mike’s Subs – San Diego – Reviews
Jersey Mike's Subs - Reviews
9211 Clairemont Mesa Blvd Suite 104, 92123 San Diego
All reviews at a glance
131
Reviews
53.4%
Satisfaction
54
negative
7
neutral
70
positive
What people say about Jersey Mike's Subs
Filter Reviews
Visit Type
Service Type
Meal Type
Wait Time
Price per Person
Group Type
Group Size
Noise Level
Price per Person
- $21–$30
Visit Type
- Delivery
Service Type
- Takeout
Wait Time
- Short (6–15 min.)
2
Online Order Issues: Food Not Ready & Wrong Ingredients
My experience involved ordering online, and upon arrival at the specified time, my food was not ready. To make matters worse, tomatoes were added to my order, which I had not requested. This was a frustrating experience with the service and food accuracy.
- food not ready2
- wrong ingredients3
Price per Person
- $11–$20
Visit Type
- Quick Meal
Group Size
- Solo
Service Type
- Dine-in
Noise Level
- Quiet
9
Consistent and Friendly Jersey Mike's Experience
My experience at Jersey Mike's was exactly what I expected. The food is consistently good, and the staff is always super friendly. It's a reliable choice where you know you'll get a good meal.
- food9
- staff10
Price per Person
- $11–$20
Visit Type
- Regular Visit
Service Type
- Dine-in
Meal Type
- Lunch
6
Disappointing Service, Good Food
My experience at this restaurant was mixed. While the food was good, the service was lacking. I experienced a lack of greeting and had to wait a few minutes before being acknowledged.
Given our usual positive experiences with their catering, we might stick to ordering ahead in the future.
- food8
- ordering ahead6
- service3
- greeting2
Visit Type
- Quick Meal
Service Type
- Dine-in
Meal Type
- Lunch
10
Top-notch staff with hearts of gold!
My experience at this restaurant was exceptional, largely due to the top-notch humans working here. I was having a rough start to my day, and the staff heard me out. They offered genuine words of support and really hooked me up.
I can't recommend this location enough. The staff has hearts of gold 💛.
- staff10
- support9
Visit Type
- Quick Meal
2
Cold bread, hot meat - won't return
My experience was quite unpleasant. I consistently ask for my food to be served hot, but it's always forgotten. The last time I requested it be remade hot, they threw the meat on the grill and served the sandwich with cold bread.
This created a quiet unpleasant contrast. I won't ever come back now.
- meat5
- food2
- bread1
- service2
Price per Person
- $11–$20
Visit Type
- Tourist Experience
Service Type
- Dine-in
Meal Type
- Lunch
9
Terrific Service on Vacation!
While on vacation out of town, I visited to get a Turkey Sub. Nani and Kayla were the staff members who assisted me, and both were terrific! The level of customer service I received is something you don't find just anywhere anymore.
Good job, ladies! 😁
- customer service10
- Turkey Sub9
- Nani and Kayla10
Visit Type
- Quick Meal
Service Type
- Dine-in
10
Jersey Mike's: Killer Subs!
My experience at Jersey Mike's was fantastic! I mean, it's Jersey Mike's, what more needs to be said? The food was killer, and the overall experience was top-notch.
I gave it a 5/5 for Service, 5/5 for Atmosphere, and 5/5 for Food. Brahhh!
- food10
- Service10
- Atmosphere10
Price per Person
- $11–$20
Visit Type
- Regular Visit
Service Type
- Dine-in
Meal Type
- Lunch
3
Consistent Ingredient Shortages at Jersey Mike's
My experience at this Jersey Mike's branch has been consistently disappointing due to frequent stock issues. It seems they are almost always out of key ingredients, whether it's the rosemary bread, portabella mushrooms, or other items. I find it perplexing how difficult it is to manage ingredient inventory in a restaurant setting.
You would expect them to have this sorted out after some time, but unfortunately, that's not the case. This problem isn't limited to the end of their business hours either; it happens throughout the day. I will update my rating if this situation improves in the future.
- rosemary bread2
- portabella mushrooms2
- ingredients inventory2
Price per Person
- $1–$10
Visit Type
- Quick Meal
Group Size
- Solo
Service Type
- Dine-in
Wait Time
- Long (31+ min.)
6
Inconsistent Service, Good Sandwich
My experience at this restaurant was a mixed bag. The sandwich itself was good, earning a 4-star rating for food. However, the service was only rated a 3.
While I didn't mind waiting for the server to finish with the only other customer, it became frustrating when she started a new customer's order before mine, despite me mentioning I was in a hurry. This felt inconsiderate and was a significant point of frustration. The atmosphere was rated a 3.
- sandwich8
- waiting time6
- service4
- inconsiderate2
- frustrating2
Price per Person
- $11–$20
Visit Type
- Quick Meal
Service Type
- Takeout
Meal Type
- Lunch
Wait Time
- Moderate (16–30 min.)
6
Disappointing Service, Great Food
My experience at this Jersey Mike's was a mix of good and bad. While the food received a perfect score of 5, the service was quite disappointing. I waited about 23 minutes for my hot sub sandwich, and to make matters worse, the staff admitted to handing it out to another customer.
The only compensation offered was an apology. Additionally, the entrance door dampener has been inoperative for some time, causing the door to slam loudly when entering, which detracted from the overall atmosphere.
- food10
- service2
- wait time2
- entrance door dampener3
1–10 of 37