Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible seating
- Wheelchair accessible restroom
oChef » Jersey Mike’s Subs – Orlando
Jersey Mike's Subs - Orlando
Photo from Jersey Mike’s Subs
Jersey Mike's Subs at a glance
Orlando Airport North
- 🥪 Sandwich Shop
$$
Price per Person $11–$20
mentioned by 29 of the guests
#105 out of 163 places to eat in Orlando
#5 Sandwich Shop out of 13 in Orlando
Good
6.4 out of 10
Food
Service
Ambience
Value
309
Reviews
59.5%
Satisfaction
Often praised
- Cleanliness
- Good Service
- Tasty Food
Frequently criticized
- High Prices
- Order Errors
- Food Inconsistency
The restaurant, a popular Sandwich Shop in Orlando’s Airport North neighborhood, offers you a perfect spot for a quick bite. At Jersey Mike’s Subs, you’ll find a casual and quiet atmosphere, ideal for enjoying a fresh meal.
Whether you’re looking for healthy options or a convenient takeout, this location at 6607 S Semoran Blvd has you covered with its diverse offerings and easy access.
Overview: Introducting Jersey Mike's Subs
Jersey Mike’s Subs generally offers a pleasant environment, with many noting the cleanliness and well-kept nature of the store. Customers often appreciate the friendly staff and their accommodating approach, contributing to a positive experience.
However, some visits are marred by issues with order accuracy and occasional long wait times. While the delicious sandwiches are a draw, some find the overall experience to be a bit overpriced for what’s offered.
Good
6.4
out of 10
309
Reviews
59.5%
Satisfaction
111
negative
14
neutral
184
positive
Jersey Mike’s Subs holds an overall 6.4 score, placing it squarely in the average category, reflecting a mixed experience for many patrons. Customer satisfaction also sits at a 59.5% rate, indicating that while many are content, a significant portion finds room for improvement.
This assessment is drawn from 309 customer observations, with 184 positive and 111 negative remarks. Looking closer, the Ambience (8.2) stands out as a strong point, often praised for its cleanliness.
Food (6.7) is generally considered decent, though not exceptional, while Service (6.1) hovers around average. The primary area for concern appears to be Value (4.7), which many customers feel is not quite up to par with the pricing.
What people like
- Clean, inviting atmosphere
- Friendly, helpful staff
- Delicious, fresh sandwiches
What people don't like
- High prices
- Order accuracy issues
- Inconsistent food quality
Jersey Mike’s Subs offers a generally pleasant experience, particularly if you value a clean setting and friendly service. With a recommendation score of 6.5, it’s a solid choice for a quick meal, especially if you’re a fan of their classic subs.
However, be mindful of the pricing and double-check your order for accuracy. If you’re seeking exceptional value or guaranteed consistency, you might find it falls a bit short.
It’s worth a try for a reliable, if sometimes pricey, sandwich.
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Verdict: Our expert take on Jersey Mike's Subs
Food (6.7 out of 10)
mentioned by 79% of the guests
Diving into the food, this place generally serves up a good experience, scoring a solid 6.7. While customer satisfaction sits at a mixed 65.3%, theres plenty to cheer about. With 81 positive comments out of 124, many folks rave about the delicious sandwiches crafted with quality ingredients and fresh bread.
The fantastic cheese steaks and accommodating gluten-free options are frequently highlighted. However, not every bite is perfect. Among the 38 negative comments, some diners encountered issues with the meat being dry or thin, and the bread occasionally tough or falling apart.
Others found portions a bit skimpy or their subs turning soggy' due to excessive dressing. The inability to heat certain subs also left a few customers disappointed.
Food
124
Reviews
65%
Satisfaction
38
negative
5
neutral
81
positive
Rating distribution
What people like
- Fresh, quality ingredients
- Delicious cheese steaks
- Phenomenal sandwich bread
What people don't like
- Skimpy meat portions
- No sub heating
- Soggy, inedible sandwiches
Often praised
- foodMy experience at this restaurant was mixed. While the food was great as usual, the management's approach to training was concerning. The manager, or whoever was in charge, was completely rude and disrespectful to new employees, stating, "don't tell me what you can't do, just figure it out.
- sandwichesMy experience at the restaurant was excellent. I enjoyed a very good combination of sandwiches that were very delicious. The attention was exceptional, especially from Ms.
- subsMy experience at this restaurant was outstanding! I had the best subs in the Orlando area. The customer service was excellent, especially from Jordan Manuel, who was very special.
- breadFresh, soft bread. This is a sub shop where it really is all about the bread!
- sandwichIt was everything. I got the footlong..yummy 😋
- subsolid choice if your looking for a great sub
- Club Supremeusually go with the Club Supreme
- Philly Cheese SteakThe Philly Cheese Steak was made to perfection
- Philly Steak sublooking forward to a Great Philly Steak sub
- Philly cheese steakit was definitely the best I have ever had
Frequently criticized
- meatThe meat on the sandwich was cut too thin
- breadthe bread was just falling apart in my hands
- foodThe regular subs and minis are the same, which is a surprise. Unfortunately, the prices went up but food is less. This is the third time this has happened, and it's likely the last time I will go there.
- sandwichmy sandwich always ends up wrong
- steak sandwichI love Jersey Mike's, but I think I'm going to have to start going to a different place for a steak sandwich. I called on my way there to preorder my lunch since I don't get much time.
- subI asked for a little oil and vinegar, but was disappointed to see a super soaked sub covered in dripping mayo and oil. It was so soggy it couldn't be held and was inedible.
- Tuna SandwichThe tuna had an awful flavor and it left an aftertaste
- additional side optionssome additional side options other than chips would be awesome
- baconBesides the no bacon on a chicken BACON ranch.
- bread and cheeseCouldn’t taste NOTHING but bread and cheese.
If you're craving a fresh, quality sandwich, especially a cheese steak or a gluten-free option, this place is definitely worth a try. Just be mindful of potential inconsistencies with meat portions or bread texture, and know that not all subs can be heated.
Service (6.1 out of 10)
mentioned by 79% of the guests
When it comes to service, this spot has a bit of a mixed bag, landing an average score of 6.1 with 57.2% customer satisfaction. Many guests rave about the friendly staff, great service, and how accommodating the team can be, often praising their order speed. With 79 positive sentiments out of 138 total, theres definitely a bright side to their customer interactions.
However, not everyone leaves happy. There are 55 negative comments highlighting issues like "incomplete orders, " frustratingly long "wait time, " and some instances of "bad attitude" or poor "communication. " It seems like while many experiences are stellar, theres room for improvement in consistency and problem resolution.
Service
138
Reviews
57%
Satisfaction
55
negative
4
neutral
79
positive
Rating distribution
What people like
- Friendly, helpful staff
- Great customer service
- Fast order speed
What people don't like
- Incomplete orders
- Long wait times
- Poor communication
Often praised
- staffMy experience at this restaurant was fantastic! I had excellent sandwiches with friendly staff and quick service. While the prices are a little high for sandwiches, they are so good that I am willing to pay.
- serviceMy experience at this restaurant was fantastic! I had excellent sandwiches with friendly staff and quick service. While the prices are a little high for sandwiches, they are so good that I am willing to pay.
- customer serviceMy first time visiting this restaurant and I was very satisfied. I have Celiac and they were very accommodating and had great customer service. The store is very clean and every customer that enters is greeted.
- attentionI enjoyed a very good combination of sandwiches that were very delicious. The attention was exceptional, especially from Ms. Dafne 👍100%.
- employeesemployees were extremely kind and understanding
- greetingI have Celiac and they were very accommodating and had great customer service. The store is very clean and every customer that enters is greeted.
- managerManager greeted us as soon as we walked in and was a very friendly and funny guy
- AppTheir App is excellent to configure your sub
- JD and ElijahWe walked in when they were about to close, and JD and Elijah were so nice and happy to make our sandwiches. This place was soo clean, and both of them had conversations with us.
- JD and GiselleJD and Giselle for taking care of us today!
Frequently criticized
- staffShe also struggled to confirm a gluten-free order, which is concerning. These employees were incompetent at multitasking, rude, dismissive, and seemed to purposefully make us wait longer. The sandwiches were cold and slimy.
- employeesThe sandwiches were cold and slimy. I love Jersey Mike's, but the employees at this location were terrible.
- serviceDevin took care of him before me!
- mobile orderit’s super annoying when you mobile order to take home and then get all the way home to your sandwich being incorrect
- ordersMy experience at this restaurant was disappointing due to issues with my order. I strongly advise customers to double check their receipt and their order upon receiving it, as they regularly mess up orders or charge the wrong sub. This lack of accuracy significantly impacted my visit.
- staff memberthe guy told me that they couldn't heat up a sub
- trainingrude and disrespectful to them. Saying and I quote "don't tell me what you can't do, just figure it out"
- wait timeThe taller woman even tried to give us the messed-up sandwich back. The shorter woman made us wait a total of 50 minutes for this last sandwich, showing an emotionless face throughout. She also struggled to confirm a gluten-free order, which is concerning.
- waiting timeMy experience with online ordering and skipping the line was disappointing. I arrived at the time my order was supposed to be ready, but I still had to wait 15 minutes standing out of line. I eventually had to approach the counter to inform them I was there to pick up my order.
- Grub Hub81. There was no way to connect with anyone at Grub Hub, just a robot. I was let go Wednesday and tried to do something nice in this nightmare.
If youre looking for a quick, friendly interaction, youll likely be pleased, as many customers are. However, be prepared for the possibility of minor hiccups like incomplete orders or longer waits, so double-checking your order might be a good idea.
Ambience (8.2 out of 10)
mentioned by 21% of the guests
When it comes to the vibe, this spot truly shines! With a strong score of 8.2 and customer satisfaction at a solid 85%, guests frequently rave about the fantastic atmosphere and cleanliness. Out of 20 remarks, 17 highlight it as an amazing place with store cleanliness thats often spotless and well-kept, making for a very pleasant visit.
However, its not entirely without its minor hiccups. A couple of the 20 comments mentioned a lack of positivity or described a specific location as trash. While these two negative points are few, they suggest there might be occasional inconsistencies in the overall welcoming feel.
Ambience
20
Reviews
85%
Satisfaction
2
negative
1
neutral
17
positive
Rating distribution
What people like
- Amazing atmosphere
- Spotless cleanliness
- Well-kept location
What people don't like
- Lacks positivity
Often praised
- locationlocation was very clean and well kept
- storethe store was spotless
- atmospherethe service and atmosphere also received a perfect 5
- amazing placeThey maintain a higher standard than 90% of the food industry. It's an amazing place with wonderful people and company.
- cleanThis place was soo clean clean
- cleaningtook the time to throughly clean EVERYTHING to make sure it was safe
- cleanlinessThey are clean and everything
- dining areadinning area was neat and clean
- kitchen areakitchen area was neat and clean
- store cleanlinessI have Celiac and they were very accommodating and had great customer service. The store is very clean and every customer that enters is greeted.
Frequently criticized
- locationthis location was trash.
- positivityNo positivity in this place
If you're looking for a place with a consistently clean and inviting environment, this restaurant is definitely worth checking out. While a rare comment might hint at an off day, the overwhelming feedback points to a great atmosphere for your dining experience.
Value (4.7 out of 10)
mentioned by 26% of the guests
When it comes to value, some customers find bright spots, especially appreciating the military discount and a Points system that makes purchases feel worth it and a great perk. These 7 positive sentiments contribute to an overall score of 4.7, suggesting an average experience for some. However, the majority of the 27 opinions, with 16 negative remarks, highlight significant concerns.
Many feel the price is too expensive and overpriced, with frustrating instances of being charged twice or paying for items not received. This leads to a rather poor customer satisfaction of just 25.9%.
Value
27
Reviews
25%
Satisfaction
16
negative
4
neutral
7
positive
Rating distribution
What people like
- Military discount
- Earn loyalty points
What people don't like
- High prices
- Billing errors
- Reduced food portions
Often praised
- Points systemThey have a Points system
- budgetat a budget
- military discountThey also have Military discount
- pennyWorth every penny
- perkit's a great perk
- points for purchasegive points for every purchase
- worth itWell worth it
Frequently criticized
- priceBut for the price no way. 23 dollars for a turkey sandwich.
- pricesThe regular subs and minis are the same, which is a surprise. Unfortunately, the prices went up but food is less. This is the third time this has happened, and it's likely the last time I will go there.
- chargeMy experience at this restaurant was disappointing due to issues with my order. I strongly advise customers to double check their receipt and their order upon receiving it, as they regularly mess up orders or charge the wrong sub. This lack of accuracy significantly impacted my visit.
- charged twiceMy experience at the restaurant was negative due to a billing error. Instead of voiding the wrong meal as they should have, I was charged twice for one sub.
- expensiveA little expensive for what you get
- itemsFrustrating to pay for things that you didn't receive
- overpricedit's overpriced
- sandwich chips and drinkShould not cost 16 for a sandwich chips and drink
- sandwiches65.00 for four sandwiches. Way to much!
- whole subI ordered a half sub, and it was more than enough as they fill them up quite a bit. However, the prices are kind of crazy; you'll be paying $17 for a whole sub. The reviewer metadata also mentioned 'Roast Beef and Provolone' as a recommended dish and noted 'Free parking lot' but also 'Somewhat difficult to find parking'.
If you're looking for a deal, proceed with caution; while some appreciate the loyalty program and discounts, many find the regular prices quite steep. It might be worth it if you can leverage a special offer, but be prepared for potentially high costs and double-check your bill.
How are the prices at Jersey Mike's Subs?
On average, you’ll spend around 19 per person – from 29 guests. That puts the restaurant in the $11–$20 category. For a Sandwich Shop, that’s mid-range, maybe slightly above.
Looking at what people actually pay, most prices cluster nicely around this $11–$20 sweet spot. However, we also see a good number of diners spending a bit more, pushing into the $21–$30 range, suggesting there are some premium options or larger orders available.
Here’s a quick look at what guests spend per person, based on the latest 29 reviews.
Comparing this Sandwich Shop’s value for money against similar spots in Orlando.
Considering it’s a Sandwich Shop in Orlando, we think the pricing feels quite fair. It offers good value for a mid-range experience, especially with options that cater to different budgets.
Customer Reviews: what people think about Jersey Mike's Subs
Service Type
- Dine-in
Noise Level
- Quiet
9
Great Service for Intricate Requests
My experience at the restaurant was marked by great service. The staff handled my intricate request with impressive patience and skill. Logan's team did a great job overall.
- intricate request9
- great service10
Visit Type
- Delivery
Service Type
- Takeout
Wait Time
- Long (31+ min.)
2
Online Order Nightmare
Ordering online was a joke! I placed an order online, drove 10 minutes to pick it up, and then had to wait 30 minutes for the food. Do yourself a favor and go somewhere else.
- online order2
- waiting time2
Price per Person
- $11–$20
Visit Type
- Delivery
Group Type
- Colleagues
Group Size
- Large Group
Service Type
- Takeout
Meal Type
- Lunch
Wait Time
- Long (31+ min.)
1
Terrible Service, Incompetent Staff
My experience at this restaurant was incredibly frustrating. We ordered for the office, and upon arrival, only one sandwich was ready. All the orders were hidden, making it impossible to see what was prepared.
The staff was shady and dismissive when we inquired about our orders. Two women were making sandwiches and handling the register, appearing disorganized and unaware of their tasks, with many empty bags and a long line of customers. We observed about 10 people waiting up to 30 minutes for online orders.
The worst part was the handling of our order: after waiting 20 minutes for four sandwiches, the fifth was made incorrectly. An Italian sandwich had unnecessary toppings added. Then, right in front of us, the taller employee scraped off toppings, leaving scraps on the sandwich.
The wrapping was done haphazardly, with the sandwich falling out. When we requested a remake for our boss's sandwich, it was placed at the end of the queue and pushed aside repeatedly. We could see it sitting there while other sandwiches were made.
The taller woman even tried to give us the messed-up sandwich back. The shorter woman made us wait a total of 50 minutes for this last sandwich, showing an emotionless face throughout. She also struggled to confirm a gluten-free order, which is concerning.
These employees were incompetent at multitasking, rude, dismissive, and seemed to purposefully make us wait longer. The sandwiches were cold and slimy. I love Jersey Mike's, but the employees at this location were terrible.
- atmosphere5
- sandwich2
- orders1
- staff1
Visit Type
- Tourist Experience
Service Type
- Dine-in
9
Reliably Gluten-Free and Delicious!
We stopped by here when we need a reliably gluten-free meal after a long flight. The staff were courteous, the food was delicious, and they were very careful assembling the gluten-free sub. We appreciate their care and attention and would definitely recommend this place to others.
- gluten-free meal9
- staff9
- food10
Visit Type
- Quick Meal
Service Type
- Dine-in
2
Too much bread, no flavor
My experience was disappointing. The bread to meat ratio was so off that it felt like eating a grilled cheese rather than a sandwich. I couldn’t taste NOTHING but bread and cheese.
The food quality was a major letdown.
- bread to meat ratio1
- bread and cheese1
What Jersey Mike's Subs offers
Crowd
- Family-friendly
- Tourists
- Groups
- College students
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Children
- Kids' menu
- Good for kids
- High chairs
Popular for
- Dinner
- Lunch
- Solo dining
Amenities
- Restroom
- Free Wi-Fi
- Wi-Fi
Offerings
- Healthy options
- Halal food
- Vegetarian options
- Quick bite
Dining options
- Dinner
- Seating
- Lunch
- Catering
Service Options
- No-contact delivery
- Onsite services
- Takeout
- Dine-in
- Delivery
Pets
- Dogs allowed outside
Parking
- Free street parking
- Free parking lot
- Usually plenty of parking
Atmosphere
- Casual
- Quiet
FAQs
What kind of dining experience can you expect at Jersey Mike's Subs in Orlando?
You can enjoy a casual and quiet atmosphere perfect for a quick bite at Jersey Mike’s Subs. Whether you prefer to dine-in, grab takeout, or have your meal delivered, you’ll find convenient service options available for lunch and dinner.
Does Jersey Mike's Subs offer options for specific dietary needs or families?
Yes, Jersey Mike’s Subs provides healthy options, vegetarian choices, and halal food to cater to various preferences. Families will also appreciate the kids’ menu and available high chairs, making it a good spot for children.
How does Jersey Mike's Subs generally perform?
Jersey Mike’s Subs has an overall score of **6.4**, indicating an average experience. While **Ambience** (8.2) is highly rated and **Food** (6.7) is decent, **Service** (6.1) is average, and **Value** (4.7) is a common concern.
What do customers appreciate most about Jersey Mike's Subs?
Many customers consistently praise the **cleanliness** of the store and dining areas. The **friendly staff** and their accommodating nature, especially for specific dietary needs, also receive positive remarks.
What are the main concerns customers have at Jersey Mike's Subs?
A frequent concern is the perceived **high prices**, with many feeling it’s **overpriced** for a sub. Issues with **order accuracy** and occasional long **wait times** for both in-store and mobile orders are also noted.