oChef » Jersey Mike’s – Las Vegas » Jersey Mike’s – Las Vegas – Reviews

Jersey Mike's - Reviews

Shopping Center, 8780 W. Charleston Blvd, 102 Boca Pk, 89117 Las Vegas
All reviews at a glance
423

Reviews

57.7%

Satisfaction

167

negative

12

neutral

244

positive

What people say about Jersey Mike's

Price per Person
  • $11–$20
Visit Type
  • Delivery
Group Type
  • Couple
Group Size
  • Couple
Service Type
  • Takeout
Meal Type
  • Lunch
Wait Time
  • Immediate (0–5 min.)
Angela F.
Review date: 10/07/2025
2
Disappointing Cold Sandwiches
My experience at the restaurant was highly disappointing. I placed a mobile order for a Big Kahuna and a Chicken Bug Kahuna. Unfortunately, both of our sandwiches had barely any meat and were served ice cold. I was really looking forward to a hot meal all week, but the sandwiches were so cold that the cheese wasn't even melted. It was definitely not worth the $44 we spent. I've never had this issue with Jersey Mike's before.
  • barely any meat2
  • ice cold1
  • cheese wasn't melted1
Price per Person
  • $11–$20
Visit Type
  • Casual Outing
Service Type
  • Dine-in
Meal Type
  • Lunch
Noise Level
  • Quiet
Erin K.
Review date: 09/29/2025
9
Wonderful Service and a Clean Place!
I was so pleasantly surprised by how wonderful the service was in there! They gave us suggestions on a great sandwich and invited us to eat there and enjoy our lunch! They were kind to everyone and the place was so clean! They absolutely made my day ❤️ These ladies are absolutely incredible and just brought such a light to my morning! 🥰
  • service10
  • sandwich8
  • place10
Price per Person
  • $11–$20
Visit Type
  • Regular Visit
Group Type
  • Large Group
Group Size
  • Large Group
Service Type
  • Dine-in
Meal Type
  • Lunch
Michael N. [. E.
Review date: 08/05/2025
10
Friendly Staff, Great Food and Atmosphere!
My experience at this restaurant was fantastic! The staff, including Laphawne, Riley, and Anissa, were incredibly friendly and truly took care of us. I love coming to this location. The food was excellent, the service was top-notch, and the atmosphere was great, all contributing to a wonderful dining experience.
  • friendly people10
  • take care of their customers10
  • food10
Price per Person
  • $11–$20
Visit Type
  • Quick Meal
Service Type
  • Dine-in
Meal Type
  • Dinner
Noise Level
  • Moderate
Bryan
Review date: 07/21/2025
8
Excellent Subs, Worth the Price
My experience at this restaurant was great! I had some excellent subs, especially the roast beef. While it was a little on the expensive side, the quality made it well worth it.
  • subs9
  • roast beef9
  • well worth it8
  • expensive side4
Visit Type
  • Regular Visit
Kameron O.
Review date: 07/21/2025
2
Consistently Wrong Food Orders
My experience at this restaurant has been consistently disappointing. My food is always missing something or made wrong, and this happens literally every time I give them a chance. I've stopped mentioning it to the manager because it doesn't lead to any change. They clearly need training.
  • food1
  • training2
Visit Type
  • Delivery
Service Type
  • Delivery
Tina J.
Review date: 06/29/2025
2
Missing sandwiches and rude service
My experience with Jersey Mikes today was disappointing. I ordered four sandwiches through DoorDash, but only two were included in the bag. When I called to complain, the staff suggested I order a cookie through DoorDash and they would include the missing sandwiches. This would have meant paying another delivery fee and tip, which I found unreasonable. I had to drive to the restaurant to pick up the sandwiches myself, and by then, they were cold and soggy. The staff was rude and refused to remake the sandwiches or offer any refund.
  • sandwiches2
  • staff1
  • refund1
Price per Person
  • $11–$20
Visit Type
  • Casual Outing
Group Type
  • Friends
Group Size
  • Small Group
Service Type
  • Dine-in
Noise Level
  • Quiet
Melinda W.
Review date: 05/28/2025
10
Amazing Service and Quality!
My experience at this restaurant was fantastic! The quality and freshness of the food were spot on. Alissa and her red-headed sidekick provided amazing customer service, and everyone was friendly, welcoming, and hardworking. The atmosphere was rated a 5, and the noise level was quiet, making it easy to talk.
  • customer service10
  • quality and freshness10
  • atmosphere10
Visit Type
  • Regular Visit
Service Type
  • Dine-in
Chad V.
Review date: 05/19/2025
10
Best Store in Las Vegas!
My experience at this restaurant was absolutely the best! I wouldn't go to any other store. The Boca Park location is where it's at. The staff is really great and friendly; they know when it's time to play and when it's time to get serious. I love this location more than anything, and the GM is really great as well.
  • staff10
  • GM9
Price per Person
  • $21–$30
Visit Type
  • Quick Meal
Service Type
  • Dine-in
Meal Type
  • Lunch
Love L. I. V.
Review date: 04/26/2025
2
No Meat Sandwich for $20!
My experience at Jersey Mike’s was disappointing regarding the food. This is the only sandwich shop I like, and this is the third time I’ve come and my sandwich has NO MEEEAT! Literally $20 for a sandwich with no meat is WILD! Both ends of my sandwich had NO MEAT and very little in the middle 🥲. However, the customer service was great, and they were very nice. The sandwich is the problem, and someone needs to fix this issue pleaseeee.
  • customer service9
  • sandwich1
  • meat1
Price per Person
  • $11–$20
Visit Type
  • Quick Meal
Group Size
  • Solo
Service Type
  • Dine-in
Meal Type
  • Lunch
Jess P.
Review date: 04/06/2025
10
Exceptional Service from Alissa!
My experience at this restaurant was made truly special by the incredible service provided by Alissa, who I believe is the manager. She greeted every customer warmly, engaged in conversation, and ensured a smooth workflow with her colleagues. It was clear she welcomed many returning customers and made an effort to connect with them. Alissa radiates positive vibes and genuine good intentions. She went above and beyond for everyone, and it felt completely natural. I also appreciated her attention to ensuring gluten-free food was prepared properly and without contamination, which is a rare and welcome service at sandwich shops. She truly made my day and deserves recognition for her exceptional customer service.
  • Alissa10
  • gluten-free food9
  • customer service10

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