oChef » Heirloom Cafe – San Francisco » Heirloom Cafe – San Francisco – Reviews
Heirloom Cafe - Reviews
2500 Folsom St, 90110 San Francisco
All reviews at a glance
356
Reviews
91%
Satisfaction
27
negative
5
neutral
324
positive
What people say about Heirloom Cafe
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Visit Type
Group Type
Group Size
Service Type
Meal Type
Noise Level
Price per Person
Wait Time
Price per Person
- $101+
Visit Type
- Food Exploration
Group Type
- Couple
Group Size
- Couple
Service Type
- Dine-in
Meal Type
- Dinner
9
Cozy French Vibe with Delicious Food
My experience at this restaurant was wonderful! It's a cozy little restaurant with a distinct French vibe. The menu offered an interesting blend of French, Italian, and American cuisine, resulting in a really delicious selection of dishes.
The wine selection was great too. Overall, the great vibes and really delicious food made for a fantastic dining experience.
- restaurant9
- menu8
- selection of dishes9
Visit Type
- Food Exploration
Service Type
- Dine-in
Meal Type
- Dinner
8
Delicious Pre Fix Menu with Minor Sweetness Issue
My experience at this restaurant was largely positive, especially with their Pre Fix Menu priced at $65, with an optional wine pairing for $100 per person. The amount of food provided was generous. I particularly enjoyed the refreshing cucumber salad and the really good duck confit.
The squid was fresh and tender, and overall, the food was yummy. The service was also good. The wine selections were great, and the restaurant had good vibes.
My only minor feedback is that the desserts tended to be too sweet, although I loved the granola and vanilla ice cream. However, the fruits were a little too sweet.
- Pre Fix Menu8
- amount of food8
- cucumber salad8
- dessert4
- fruits4
Visit Type
- Tourist Experience
Group Type
- Friends
Group Size
- Small Group
Service Type
- Dine-in
10
Heirloom Cafe: A New Favorite!
My first time at Heirloom Café while visiting town was an absolute delight, and it has quickly become a new favorite! The atmosphere was wonderful, with an open kitchen adding to the lively feel. The staff were incredibly friendly and attentive.
We were a group of four and decided to order many plates to share, which was a fantastic way to experience the menu. I absolutely recommend Heirloom Café if you're in town.
- atmosphere10
- staff10
- plates to share9
Price per Person
- $71–$80
Visit Type
- Food Exploration
Service Type
- Dine-in
5
Overpriced with a Lack of Diversity
My experience at this restaurant was mixed. While the food received a high rating of 4, the overall experience was marred by several issues. The restaurant felt "really, really, really white, " with a noticeable lack of diversity among the employees pictured in the bathroom.
The decor left a lot to be desired, and the plating was just "meh. " Furthermore, the experience was described as overpriced, especially considering the atmosphere and presentation. The service was rated low at 2, contributing to the overall negative sentiment regarding the value proposition.
- food8
- overpriced2
- white1
- bathroom1
Price per Person
- $101+
Visit Type
- Food Exploration
Group Type
- Couple
Group Size
- Couple
Service Type
- Dine-in
Meal Type
- Dinner
2
Inconsistent Service Ruined a Great Meal
My initial experience at this restaurant on June 28 was incredible. The food was excellent and the service was amazing, making me feel welcomed and taken care of. This positive experience is what made me want to return.
Unfortunately, my recent visit was the opposite. While the food was still great, the service was shockingly dismissive. From the moment we arrived, I felt rushed, as if our presence was an inconvenience.
Our server did not greet us, barely spoke, never smiled, and acted as though he couldn't wait for us to leave. I attempted to give him the benefit of the doubt, but the situation only worsened. It was particularly frustrating because every other staff member we interacted with was kind and welcoming, which only highlighted how cold our own server was.
This completely ruined the energy of the meal. I had been excited to bring a friend here after raving about my last visit, but instead, I left feeling embarrassed and unwelcome. Based on tonight's experience, I will not be returning.
The reservation was under Michael Anderson at 8: 45 p. M. If management wishes to investigate.
- food10
- staff member8
- service1
- server1
- energy of the meal2
Price per Person
- $61–$70
Visit Type
- Food Exploration
Service Type
- Dine-in
Wait Time
- Immediate (0–5 min.)
8
Sublime Burger Experience, Service Lacked
If you love a damn good burger, make sure you don't miss out on the off-menu epoisse burger they offer. It was an absolutely sublime experience of an everyday dish; you just think it's a burger, but really, you've never had a burger until you eat THIS one. I promise you won't regret it.
And of course, most everything else on the menu follows suit. I dream of this burger and can't wait to visit again. One side note was the curt and terse server; it just didn't match the restaurant.
- epoisse burger10
- menu8
- curt and terse server3
Price per Person
- $41–$50
Visit Type
- Food Exploration
Group Type
- Couple
Group Size
- Small Group
Service Type
- Dine-in
Meal Type
- Dinner
10
Excellent Food and Perfect Wine Pairing
This place is good eatin'! My first time last night and it did not disappoint. My wife had brought me something "to go" a week before, and even cold, the food tasted pretty clean and good.
So we had to go there for "freshly cooked" food. We did the tasting menu and it did not disappoint. The wine pairing was perfect: white to start with the salad, red to go with the steak, and dessert wine with the shortcake.
Every course was excellent. We sat at the bar, and Alyssa (sp?) took care of us. Thanks for the awesome experience and food.
- tasting menu10
- wine pairing10
- every course10
Visit Type
- Tourist Experience
Service Type
- Dine-in
Noise Level
- Quiet
9
Quintessential California Farm-to-Table Gem
My experience at this restaurant was a quintessential farm-to-table California-style dining experience. The duck dish was absolutely chef's kiss. This is the kind of restaurant I would bring out-of-town guests to.
- duck dish10
- farm to table9
- California style dining9
Visit Type
- Casual Outing
Service Type
- Dine-in
9
Lovely neighborhood gem for California cuisine
My experience at this restaurant was wonderful. It's a lovely neighborhood gem and the perfect place to eat some nice California cuisine. The atmosphere is casual, and the building itself is a tastefully lit old type of diner.
- California cuisine8
- atmosphere9
- diner building8
Price per Person
- $91–$100
Visit Type
- Casual Outing
Group Type
- Friends
Group Size
- Small Group
Service Type
- Dine-in
Meal Type
- Dinner
Noise Level
- Loud
9
Upscale Neighborhood Gem
My experience at this restaurant was fantastic! The food was absolutely delicious, earning a perfect 5/5. The ambience was low-key and inviting, rated a 4/4, making it feel like an upscale neighborhood spot.
The service was also low-key and efficient, receiving a 4/4. I would definitely go again.
- food10
- ambience8
- service8
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