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Hard Rock Cafe - Reviews
39 Pier #256, 94133 San Francisco
All reviews at a glance
762
Reviews
55.9%
Satisfaction
283
negative
53
neutral
426
positive
What people say about Hard Rock Cafe
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Visit Type
Service Type
Wait Time
Meal Type
Noise Level
Group Type
Group Size
Price per Person
Visit Type
- Family Dinner
Group Type
- Family
Group Size
- Small Group
Service Type
- Dine-in
10
Delicious Food and Memorable Visit!
My family and I had a wonderful experience at Hard Rock. Everything we ate was delicious, and the memorabilia was stunning. The service made our visit memorable.
We'll definitely be back whenever we're in SF. 10/10!
- food10
- memorabilia10
- service10
Price per Person
- $11–$20
Visit Type
- Casual Outing
Service Type
- Dine-in
Meal Type
- Dinner
Wait Time
- Immediate (0–5 min.)
Noise Level
- Moderate
10
Fantastic Food and Service!
My experience at the restaurant was fantastic! The food was absolutely delicious. I was also very impressed with the wait staff and host, who were both very attentive and personable.
Overall, I had a really nice time and would like to say thank you!
- food10
- wait staff10
- host10
Price per Person
- $31–$40
Visit Type
- Tourist Experience
Group Type
- Couple
Group Size
- Couple
Service Type
- Dine-in
Wait Time
- Immediate (0–5 min.)
Noise Level
- Loud
2
Disappointing Hard Rock Cafe Experience
My experience at this Hard Rock Cafe was disappointing. The food was edible but not good, which aligns with my opinion of all Hard Rock Cafes. The menu felt limited, and the bar food was not in line with the brand's iconic history.
This visit was comparable to my experiences at Hard Rock Cafes in New York and London; they all seem to suffer from bad food and limited options. The service was rated a 2, and the atmosphere a 3, with a loud noise level where conversation was still possible.
- atmosphere3
- noise level5
- food2
- menu2
- bar food2
Price per Person
- $21–$30
Visit Type
- Casual Outing
Service Type
- Dine-in
Wait Time
- Immediate (0–5 min.)
9
Friendly Service and Great Food!
My experience at this restaurant was wonderful. The service was friendly, and the food was good. I especially want to highlight the incredibly nice lady at the reception who assigns tables.
It's rare to receive such a hearty welcome in a restaurant!
- service9
- food8
- lady at the reception10
Service Type
- Dine-in
10
Excellent Service and Great Place!
My experience at this restaurant was excellent. The service was outstanding, with Johnathan being an excellent server. Thank you to Richard for stopping by the table.
It's a great place with top-notch food, service, and atmosphere.
- service10
- great place10
- food10
Visit Type
- Casual Outing
Service Type
- Dine-in
Wait Time
- Short (6–15 min.)
2
Terrible Service, Ignored for 15 Minutes
My experience at this restaurant was marked by extremely poor service. I was sat at a table for 15 minutes with no help, no drinks, nothing. To make matters worse, the staff only asked if we needed help on our way out, which was completely unhelpful and frankly, insulting.
- waiting time1
- help1
Price per Person
- $31–$40
Visit Type
- Casual Outing
Group Type
- Couple
Group Size
- Couple
Service Type
- Dine-in
Meal Type
- Dinner
Wait Time
- Immediate (0–5 min.)
Noise Level
- Moderate
2
Overpriced and Bland Burger
My experience was disappointing. I paid $40 for a dry burger that had barely any flavor. There was a terrible balance between quality and price.
I do not recommend it. The place itself is very beautiful and the atmosphere was tranquil. However, the food quality was very basic for the price.
- place7
- atmosphere7
- dry burger2
- balance between quality and price1
- food quality3
Price per Person
- $31–$40
Visit Type
- Casual Outing
Group Type
- Couple
Group Size
- Couple
Service Type
- Dine-in
Wait Time
- Short (6–15 min.)
Noise Level
- Moderate
3
New Menu, But Better Experiences Elsewhere
They had a new menu. I have eaten better at other Hard Rock Cafes.
- new menu5
- food3
Price per Person
- $21–$30
Visit Type
- Casual Outing
Group Type
- Friends
Group Size
- Small Group
Service Type
- Dine-in
Wait Time
- Immediate (0–5 min.)
Noise Level
- Quiet
9
Great Food, Friendly Staff, Good Value!
We popped in here and had a great time! The staff were friendly, the service was quick, and the food was really good. It also wasn’t as pricey as I expected.
- staff9
Price per Person
- $41–$50
Visit Type
- Quick Meal
Service Type
- Dine-in
Meal Type
- Lunch
Wait Time
- Immediate (0–5 min.)
Noise Level
- Moderate
7
Great Service, Okay Food
My experience at the restaurant was marked by great service. I was told the drink was great, and the food was okay. The atmosphere was rated 5, and the service was also rated 5.
The meal type was lunch, with moderate noise, and no wait time.
- food6
- drink8
- service10
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