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oChef » Goat Hill Pizza – San Francisco
Goat Hill Pizza - San Francisco
Photo from Goat Hill Pizza
Goat Hill Pizza at a glance
San Francisco West Portal
- 🍕 Pizzeria
€€
Price per Person 11 – 20 €
mentioned by 14 of the guests
#1840 out of 2403 places to eat in San Francisco
#72 Pizzeria out of 115 in San Francisco
Good
6.7 out of 10
Food
Service
Ambience
Value
260
Reviews
64.6%
Satisfaction
Often praised
Frequently criticized
The restaurant Goat Hill Pizza, a popular pizzeria nestled in San Francisco’s charming West Portal neighborhood, offers a lively spot where you can catch a game. This casual and trendy eatery is known for its delicious pies and welcoming atmosphere, perfect for a quick bite or a relaxed meal.
You’ll find a great selection of offerings, including vegan and vegetarian options, ensuring there’s something for everyone.
Overview: Introducting Goat Hill Pizza
Good
6.7
out of 10
260
Reviews
64.6%
Satisfaction
72
negative
20
neutral
168
positive
What people like
What people don't like
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Verdict: Our expert take on Goat Hill Pizza
Food (7.3 out of 10)
mentioned by 96% of the guests
When it comes to the food, this spot generally hits the mark, boasting a solid score of 7.3 and a good customer satisfaction rate of 73.5%. Out of 155 customer remarks, 114 were positive, frequently praising the delicious pizza, excellent sourdough crust, and quality toppings. Many also enjoyed the calzones and garlic bread with cheese, highlighting a variety of tasty options.
However, not every bite was perfect, with 27 negative comments noting some issues. A few found the cheese inferior or the pizza to lack flavor, describing it as greasy or having a cardboard texture. There were also mentions of burned edges or a soft bottom, suggesting some inconsistency in preparation.
Food
155
Reviews
73%
Satisfaction
27
negative
14
neutral
114
positive
Rating distribution
What people like
- Sourdough crust excels
- Pizza tastes great
- Quality toppings shine
What people don't like
- Cheese lacks quality
- Flavor can disappoint
- Greasy, soft texture
Often praised
- pizzaMy experience at this restaurant was fantastic. I found some of the best pizza in the city here. The quality of the toppings was very good, and the staff was amazing.
- sourdough crusttheir sourdough crust is like really really really amazing
- foodMy experience at this restaurant was soooo delicious. The food was exceptional, and I thoroughly enjoyed it.
- toppingspay the price difference for toppings
- sourdough pizzaThe sourdough pizza tastes amazing
- pizza by the sliceMy experience at this restaurant was fantastic! I found it to be the best quick and easy pizza at West Portal, and it might even be the best pizza by the slice place in SF. The shop itself has a nice and cozy feel, and the staff are always really nice.
- crustCrust is tangy, rich with flavor and just crispy enough
- Combohalf Porky Pie & half Combo. Sooo delicious.
- Hawaiian pizzaHawaiian pizza had really nice thick pieces of ham
- Porky Piehalf Porky Pie & half Combo. Sooo delicious.
Frequently criticized
- pizzapizza was made with such inferior cheese
- flavorThe pizza itself was also yummy and relatively affordable. My only complaint was with the pesto pasta; while yummy, it was lacking a bit of flavor and was a little oily. Overall, the food received a 5/5, and the atmosphere was also excellent at a 5/5.
- pizza slicespizza slices were ready she just threw them on the counter
- availabilitythey're sometimes unavailable up to an hour before closing
- bottommade the bottom a little soft
- can of sodaCan of soda tasted stale and metallic
- cardboardwas like card board
- cheeseinferior cheese I had to throw it out
- cheese pizzaThe cheese pizza was garbage.
- combo mediumreceived half the pizza as a combo
If you're craving a pizza with a standout sourdough crust and quality toppings, this place is definitely worth a try. While there might be occasional inconsistencies, the overall positive feedback suggests a satisfying meal awaits. Just be mindful of potential issues with cheese or flavor on some pies.
Service (5.7 out of 10)
mentioned by 46% of the guests
When it comes to service, this spot has a bit of a mixed bag, with a score of 5.7 putting it squarely in the average range. Customer satisfaction also hovers at a 54%, indicating that while many have good experiences, theres still room for improvement. Based on 50 customer comments, with 27 positive remarks, many appreciate the "friendly staff, " "great service, " and "fast delivery.
" The "easy online ordering" and helpful "customer service" also get a nod. However, the 22 negative remarks highlight some bumps in the road. Some customers encountered "rude service" and "long waiting times.
" There are also mentions of "teen workers" with a poor "attitude" and frustrating "website" issues that sometimes lead to "wrong orders. " It seems consistency is key here, and its not always hitting the mark.
Service
50
Reviews
54%
Satisfaction
22
negative
1
neutral
27
positive
Rating distribution
What people like
- Friendly, helpful staff
- Fast delivery service
- Easy online ordering
What people don't like
- Rude staff attitude
- Long waiting times
- Website order issues
Often praised
- staffMy experience at this restaurant was marked by great service and friendly staff. I enjoyed a great pizza, specifically a large combo.
- serviceexcellent service too
- ServiceI was also impressed that they obliged my request to arrange it like a flower, which was a lovely touch. The service and atmosphere were also top-notch, both receiving a perfect score.
- customer serviceThey have awesome customer service the people are nice.
- cut the pizzas into smaller sliceshelped us cut the pizzas into smaller slices
- dedicated staffa young, pleasant and dedicated staff
- deliveryThey also offer a really good gluten-free crust which is a must have for me. They always deliver the pizzas quickly, so we don't wait long and the food is hot and fresh. Long live The Goat!
- fastThey were fast
- online orderingtheir online ordering is so easy
- peoplethe people were nice
Frequently criticized
- delivery serviceit still hasn't arrived over an hour after it was supposed to be here
- servicecould have better service
- attentionThe girl with glasses and loose hair who was helping us was being very rude; she never greeted us, just stood there staring at us and randomly yelling at her friends. I had to repeat my order since she wasn't paying attention. When our pizza slices were ready, she just threw them on the counter without saying anything.
- attitudehe's got this attitude like he just caught a shoplifter
- customer serviceit's about the customer service
- customer-centricthey're no longer particularly customer-centric
- employeesemployees r rude on the phone
- false impressionProviding a false impression of doing what you say you are going to do is a worse evil
- girl with glassesIt looks like it got overrun by teen workers who just hang out there while their friends are working and eat free pizza. The girl with glasses and loose hair who was helping us was being very rude; she never greeted us, just stood there staring at us and randomly yelling at her friends. I had to repeat my order since she wasn't paying attention.
- half-and-half pizzaThe flow to order half-and-half pizza is also completely unusable
If youre looking for a quick bite with potentially friendly service and easy online ordering, it might be worth a try. Just be aware that some customers have experienced rude staff and long waits, so manage your expectations. Its a bit of a gamble, but could pay off.
Ambience (6.8 out of 10)
mentioned by 30% of the guests
Based on 33 comments, the ambience here leans positive, with 20 positive remarks. Many folks appreciate the quiet, calm, peaceful, and relaxing atmosphere, often describing it as a down to earth place with an old school vibe. Its a spot where you can find a chill low key atmosphere, contributing to a generally good experience, reflected in a score of 6.8.
However, its not all perfect, as 8 negative comments point out some areas for improvement, leading to a 60.6% customer satisfaction which is a bit mixed. Some found the place a bit dirty and disorderly, noting a lack of maintenance. There are also concerns about limited seating and the overall space feeling small and not very inviting.
Ambience
33
Reviews
60%
Satisfaction
8
negative
5
neutral
20
positive
Rating distribution
What people like
- Quiet, calm atmosphere
- Relaxing, peaceful vibe
- Old school charm
What people don't like
- Dirty, disorderly feel
- Limited seating
- Lacks maintenance
Often praised
- atmosphereabsolutely and positively, NO NONSENSE, AND NO FOOLISHNESS ALLOWED AND/OR TOLERATED
- AtmosphereI was also impressed that they obliged my request to arrange it like a flower, which was a lovely touch. The service and atmosphere were also top-notch, both receiving a perfect score.
- ambienceI also enjoy the historical photos of West Portal
- calmMy experience at this restaurant was overwhelmingly positive. I found the atmosphere to be incredibly quiet, calm, peaceful, and relaxing. It felt very under-control, with absolutely no nonsense or foolishness tolerated.
- chill low key atmospherecreating chill low key atmosphere
- down to earth placeit was a down to earth place
- groupcame here with a group around 9pm on a Friday night
- localsfull of West Portal locals
- noisewe were being a bit loud and chatty but no one seemed to give us any death glares
- old school vibesourdough crust, old school vibe
Frequently criticized
- dirtythe place is kind of dirty & disorderly.
- disorderlythe place is kind of dirty & disorderly.
- limited seatingVery limited seating
- maintenanceDefinitely lacks maintenance.
- restaurantThe restaurant has a somewhat dirty and disorderly feel
- romantic candlelightNot a romantic candlelight type
- seatingSeating is limited and slightly awkward
- spaceThe space they have as the actual restaurant is small and not very inviting
If you're seeking a quiet, no-frills spot with a relaxed, old-school feel, this place could be a good fit. However, if cleanliness, modern decor, and ample seating are high on your list, you might find it a bit disappointing.
Value (4.5 out of 10)
mentioned by 25% of the guests
Alright, lets talk about the Value here. While the overall score sits at an average 4.5, customer satisfaction is quite low at 31.8%, indicating a bit of a disconnect. Out of 22 total customer remarks, we saw 7 positive comments and 15 negative ones, so lets dive into what people are saying.
Some diners did find pleasant surprises, noting that certain items were quite affordable or offered a pretty good deal at a fair price point. Many felt that what they received was worth it, especially with special offers like discounts or coupons. These positive remarks, though fewer, highlight moments of genuine satisfaction with the cost.
However, the overall sentiment leans towards disappointment, with many finding the experience pricey or overpriced. Several comments expressed that the food was expensive and not cheap, leading to a feeling that it was far below expectation for what they paid. This suggests a significant concern about the cost-to-value ratio for many customers.
Value
22
Reviews
31%
Satisfaction
15
negative
0
neutral
7
positive
Rating distribution
What people like
- Affordable options exist
- Discounts enhance value
- Some items worth price
What people don't like
- Often too expensive
- Overpriced for quality
- High prices disappoint
Often praised
- affordableThe bruschetta was super yummy, and I particularly loved the pesto addition! The pizza itself was also yummy and relatively affordable. My only complaint was with the pesto pasta; while yummy, it was lacking a bit of flavor and was a little oily.
- discountthey provide a discount for your birthday
- free Medium cheese pizza coupongrateful to redeem the free Medium cheese pizza coupon
- pretty good dealThe value was also a highlight, with a good sized slice priced at $2. 50, which I found to be a pretty good deal.
- price$6 is a fair price
- price pointat a fair price point too
- worth itIt's worth it, though
Frequently criticized
- priceThe medium pepperoni, spinach, and onions pizza was good, but the edges were burned. While the pizza itself was tasty, the price of over $30 for 8 slices, which works out to $4 per slice, seemed really expensive. Due to the high cost and the burned edges, I probably won't order again.
- pricesI've ordered from here for years. While the prices have gone up significantly, I'll definitely be back.
- 8 slicesThe medium pepperoni, spinach, and onions pizza was good, but the edges were burned. While the pizza itself was tasty, the price of over $30 for 8 slices, which works out to $4 per slice, seemed really expensive. Due to the high cost and the burned edges, I probably won't order again.
- expectationfar below expectation
- individual piesindividual pies cost $20
- pricey for pizzait is a bit pricey for pizza
- valueother places that are better, especially given the prices
- what I PAID FORdidn’t get what I PAID FOR
If youre looking for a bargain, you might find a few pretty good deals here, especially with discounts or coupons. However, be prepared that many items are considered pricey and might not meet your expectation' for the cost, so choose wisely.
How are the prices at Goat Hill Pizza?
You’re looking at roughly 18 per person – reported by 14 diners. That puts it in the 11 – 20 € category. For a Pizzeria, it’s comfortably mid-range: not a steal, but not bank-breaking either.
Most diners find themselves in this 11 – 20 € sweet spot, though there are also some budget-friendly options and a few higher-end choices available, showing a nice mix for different budgets.
Here’s a quick look at what guests spend per person, based on the latest 14 reviews.
How this Pizzeria’s value for money compares to similar spots in San Francisco.
Overall, we think the pricing feels quite fair for a Pizzeria in San Francisco, offering good value for a mid-range experience. It seems like a solid choice for a casual meal without breaking the bank.
Customer Reviews: what people think about Goat Hill Pizza
Price per Person
- 1 - 10 €
Service Intent
- Quick Meal
Group Size
- Solo
Visit Type
- Dine-in
6
Good Pepperoni Slice, Lacking Sauce
My experience at the restaurant involved having a pepperoni slice. It was a big slice, which made the $6 price seem fair. However, the slice had hardly any sauce on it.
This lack of sauce is the reason I'm giving it three stars instead of four.
- pepperoni slice7
- big slice8
- price7
- sauce3
Price per Person
- 11 - 20 €
Service Intent
- Food Exploration
Group Type
- Friends
Group Size
- Small Group
Visit Type
- Dine-in
Wait Time
- Immediate (0–5 min.)
8
Yummy Pizza and Bruschetta, Pasta Lacked Flavor
My experience at the restaurant was largely positive, especially with the pizza and bruschetta. The bruschetta was super yummy, and I particularly loved the pesto addition! The pizza itself was also yummy and relatively affordable.
My only complaint was with the pesto pasta; while yummy, it was lacking a bit of flavor and was a little oily. Overall, the food received a 5/5, and the atmosphere was also excellent at a 5/5. The service was rated a 4, and there was no wait time.
- pizza9
- bruschetta10
- pesto addition10
- flavor4
- oily4
Price per Person
- 11 - 20 €
Service Intent
- Quick Meal
Visit Type
- Takeout
Meal Type
- Dinner
Wait Time
- Immediate (0–5 min.)
8
Great Pizza, Mostly Takeout
My experience at this restaurant was centered around their great pizza. It's important to note that this location primarily functions as a take out spot, with only a few tables available for indoor dining. The food was rated a 5, indicating a very positive experience in that regard.
- pizza10
- take out spot6
- tables6
Service Intent
- Food Exploration
Visit Type
- Dine-in
Wait Time
- Immediate (0–5 min.)
10
Excellent Food and Service!
My experience at the restaurant was fantastic! The food was so good. I was also impressed that they obliged my request to arrange it like a flower, which was a lovely touch.
The service and atmosphere were also top-notch, both receiving a perfect score.
- food10
- arrange it like a flower9
- Service10
Price per Person
- 11 - 20 €
Service Intent
- Quick Meal
Visit Type
- Dine-in
Meal Type
- Lunch
2
Pizza Place Went Downhill
My experience at this restaurant was disappointing. I came in for a slice of pizza, but the slices looked like antiquities. The can of soda tasted stale and metallic.
To top it off, the service was rude. I might consider this the worst pizza place.
- pizza slices2
- can of soda2
- service1
What Goat Hill Pizza offers
Planning
- Accepts reservations
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible seating
- Wheelchair accessible restroom
Crowd
- Transgender safespace
- LGBTQ+ friendly
- Family-friendly
- College students
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Children
- Good for kids
- High chairs
Popular for
- Dinner
- Lunch
- Solo dining
Amenities
- Gender-neutral restroom
- Free Wi-Fi
- Wi-Fi
- Restroom
Offerings
- Vegan options
- Small plates
- Vegetarian options
- Quick bite
Dining options
- Dinner
- Seating
- Lunch
- Catering
Service Options
- No-contact delivery
- Takeout
- Curbside pickup
- Dine-in
- Delivery
Pets
- Dogs allowed outside
Atmosphere
- Casual
- Trendy
FAQs
Is Goat Hill Pizza in West Portal accessible for all guests?
Yes, Goat Hill Pizza ensures a comfortable experience for everyone. You’ll find a wheelchair accessible entrance, seating, and restrooms, making it easy for all visitors to enjoy their meal in San Francisco’s West Portal neighborhood. They also provide amenities like gender-neutral restrooms and free Wi-Fi.
What dining and dietary options are available at Goat Hill Pizza?
At Goat Hill Pizza, you can enjoy a quick bite or a full meal with lunch and dinner seating. They offer excellent vegan and vegetarian options, along with small plates. Plus, you have convenient service choices like no-contact delivery, takeout, curbside pickup, and dine-in, making it easy to enjoy their delicious pizza.