oChef » Gioia – San Francisco » Gioia – San Francisco – Reviews
Gioia - Reviews
579 Hayes St, 95115 San Francisco
All reviews at a glance
390
Reviews
69.2%
Satisfaction
96
negative
24
neutral
270
positive
What people say about Gioia
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Service Intent
Group Type
Group Size
Visit Type
Meal Type
Wait Time
Price per Person
Noise Level
Price per Person
- 31 - 40 €
Service Intent
- Delivery
Visit Type
- Delivery
1
Bug in salad, poor restaurant response
My experience with this restaurant involved a Doordash order where I discovered a bug (earwig) in my arugula salad. Although I received a refund through Doordash, I contacted the restaurant directly to inform them about the contamination in their salad, hoping they would prevent further issues. Unfortunately, the response was very disheartening; the person on the phone simply said "ok" and then hung up.
- bug in salad1
- restaurant response1
- contamination in salad1
Price per Person
- 31 - 40 €
Visit Type
- Delivery
1
Bug in salad, poor service response
My experience at this restaurant was quite negative. I found a bug in our salad, which is a serious issue concerning food quality. When we contacted the restaurant about this problem, they did not seem to care at all, indicating a significant lapse in their customer service.
- bug in salad1
- did not seem to care1
Price per Person
- 11 - 20 €
Service Intent
- Food Exploration
Visit Type
- Takeout
Wait Time
- Short (6–15 min.)
8
Next Level Slices, Perfect for Takeout
My experience at this restaurant was fantastic, especially considering the limited number of quality slice shops in San Francisco. The quality of the pizza here is truly next level. The space is very small, and since you can't drink beer on-site, it's definitely more of a to-go situation.
I actually wished there was a non-food bar next door where I could have enjoyed a pie, but I didn't see one.
- quality10
- to go situation6
- space4
- drink beer on-site3
Service Intent
- Food Exploration
Visit Type
- Dine-in
8
Excellent Margherita, Slightly Pricey
My experience at this restaurant was largely positive, especially concerning the Margherita pizza. The pizza had a nice cheese pull, a soft and chewy crust, and the flavour was on point. However, I found it to be a bit expensive.
The atmosphere was great, rated 5/5, and the service also received a perfect score of 5/5.
- Margherita pizza9
- cheese pull9
- crust9
- expensive4
Service Intent
- Food Exploration
9
Slice is the Way to Go!
My experience at Gioia Pizza was fantastic, but with a specific recommendation: get it by the slice. When ordered by the slice, they heat it up for you, resulting in a perfectly crunchy crust, which is what makes it so good. I tried ordering a whole pizza once, and it just didn't have that same crunch, so I wouldn't recommend that option.
However, by the slice, it's easily my favorite pizza in the city.
- pizza by the slice10
- favorite pizza10
- whole pizza4
Price per Person
- 11 - 20 €
Service Intent
- Food Exploration
Visit Type
- Dine-in
Meal Type
- Dinner
8
Light Pizza and Great Anchovies
My experience at the restaurant featured light pizza slices. The Caesar salad was good, though it could have used a little more dressing. However, the fried anchovies that came with it were great.
- pizza slices7
- Caesar salad5
- fried anchovies9
Price per Person
- 31 - 40 €
Service Intent
- Delivery
Visit Type
- Delivery
Wait Time
- Long (31+ min.)
2
Poor service, slow delivery
My experience at this hotel's restaurant was not good. The people working there are not good and don't deliver orders on time. This led to a frustrating experience.
- people working2
- deliver orders2
Service Intent
- Food Exploration
Visit Type
- Dine-in
10
Amazing Pizza and Ranch!
My experience at the restaurant was fantastic! The pizza was truly amazing, no doubt about that. I was so impressed that I even asked if they could teach me how to make their ranch.
😊 The service, atmosphere, and food all received a perfect score of 5.
- pizza10
- ranch9
- Service10
Price per Person
- 1 - 10 €
Service Intent
- Food Exploration
Visit Type
- Dine-in
Wait Time
- Immediate (0–5 min.)
Noise Level
- Quiet
9
Amazing NY Slice in the City!
My experience at this restaurant was fantastic, especially if you're seeking an amazing NY slice. The food was rated a perfect 5, and the atmosphere also received a 5-star rating. It was a quiet environment, making it easy to talk.
The service was excellent, and there was no wait time.
- NY slice10
- food10
- atmosphere10
Price per Person
- 11 - 20 €
Service Intent
- Food Exploration
Visit Type
- Dine-in
Meal Type
- Lunch
6
Decent Pizza, Unfriendly Service
I tried both the Formaggio and Margherita slices. The pizza was good; it wasn't amazing, but good. It reminded me a lot of Casco pizza, with a slightly crispier crust.
On a side note, I do wish the staff were a bit more friendly. I know restaurant work is challenging, but that doesn't mean you have to be unwelcoming. If you're unable to be friendly and approachable while dealing with customers, perhaps a different career path where direct customer service isn't required would be a better fit for you.
Thanks!
- pizza6
- crust7
- staff2
- friendly2
- customers2
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