Fondue Chinoise - Reviews

I'm not sure why this place receives poor reviews, but my experience was fantastic. I enjoyed a very nice hotpot with nice cuts of meat. The waiter was very nice as well, contributing to a great overall experience.

As an old customer of several years, my recent experience at this hotpot restaurant was terrible. The food taste has changed, and even the soup taste is different. The service was also terrible, with staff almost making mistakes for all tables and even giving us another table's soup. My fried rice never arrived, despite reminding the waitress twice. It seems the old boss has sold the restaurant to a new owner, and I will never come here again.

My experience at this hot pot restaurant was fantastic! The ingredients were very fresh, and the Chongqing hot pot base tasted very authentic. I was also impressed by the atmosphere, which was enhanced by the many artworks in the store. The owner, who is an artist, has created a unique and engaging environment. The food, service, and atmosphere all received a perfect 5/5 rating.

My experience at this restaurant was quite disappointing. The hotpot was not tasty and also expensive. To make matters worse, the waiter was super rude. It's worth noting that M Pot is the original real one.

My family and I had the most amazing experience at this hot pot spot. The owners were extremely kind and provided excellent assistance throughout our meal. The food was amazing, and the overall experience was genuinely wonderful.

My experience at the restaurant was fantastic. The food was excellent, and the service was top-notch. The owner was lovely, contributing to the excellent atmosphere of the restaurant. I would definitely recommend this place to anyone looking for hotpot in San Francisco!

My husband and I had a really enjoyable dinner here. I'm not sure why the rating is only 3. 9, as we found it to be a very good place for traditional Chinese hotpot. The service was good as well. We will definitely come back again.

I came here after seeing great reviews on social media, but it turns out those were just paid promotions. The reality is very different. There was only one overworked server for the entire place, leading to slow service. The food was neither good nor reasonably priced. To make matters worse, a few of my friends got diarrhea after the meal. Very disappointing experience.

My experience at this restaurant felt like a tourist trap. The portions were incredibly small for the price, with a small serving of enoki mushrooms costing $8, about 8 leaves of cabbage for $6, and a few tiny slices of pumpkin for $6. This felt like crazy shrinkflation. While the food was decent, I can easily find better value and just as good, if not better, hot pot elsewhere. I will not be returning and urge others not to be treated like fools!

This hotpot restaurant truly redefined awful service for me. We were curious why every slice of “beef tongue” had a thick 2 cm black edge. The server went to check with the kitchen and came back saying, “The chef says that’s just what lamb shoulder looks like. ” So… was it beef tongue or lamb shoulder? At checkout, the owner stared intensely at the tablet as I was entering the tip, which was extremely uncomfortable. The staff also randomly came over to pry into my personal life, asking if I was a student—no idea why. And as for the bamboo fungus, they never trim off the frilly skirts; they just dump it on the plate as is. Order it and count how many pieces you get—then you’ll see how careless they are. Definitely never coming back. The shrimp paste was also disappointing with only 5 balls for over ten dollars, and the duck intestine and tripe were sparse. San Francisco, eat better than this.