Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible seating
- Wheelchair accessible restroom
oChef » Flour + Water – San Francisco
Flour + Water - San Francisco
Photo from Flour + Water
Flour + Water at a glance
San Francisco Mission Bay
- 🍕 Pizzeria
$$
Price per Person $21–$30
mentioned by 30 of the guests
#2004 out of 2403 places to eat in San Francisco
#83 Pizzeria out of 115 in San Francisco
Good
6.4 out of 10
Food
Service
Ambience
Value
166
Reviews
62.7%
Satisfaction
Often praised
- great pizza
- fast service
Frequently criticized
- poor hygiene
- self-service issues
The restaurant, a vibrant pizzeria in San Francisco’s bustling Mission Bay neighborhood, invites you to experience authentic Italian-inspired flavors. At Flour + Water, you’ll discover a menu crafted with passion, perfect for a memorable dinner.
This spot is known for its delicious pizzas, offering a fantastic dining experience whether you choose to dine-in or grab a convenient takeout. You can also enjoy a selection of refreshing beer and alcohol with your meal.
Overview: Introducting Flour + Water
Flour + Water offers a mixed experience, with many guests praising its incredible pizza and fantastic service. It’s often highlighted as a family friendly spot, complete with outdoor seating.
However, some visits reveal concerns, particularly regarding a sometimes dirty restaurant environment and issues with self-service. While the food often hits the mark, especially the pizza, the overall setting can be inconsistent.
You might find a modern space with good vibes, but others have noted a less appealing atmosphere, with cleanliness being a recurring point of contention.
Good
6.4
out of 10
166
Reviews
62.7%
Satisfaction
51
negative
11
neutral
104
positive
Flour + Water registers a 6.4 overall score, placing it squarely in the average category, while customer satisfaction sits at a mixed 62.7%. This indicates a decent experience for many, though not universally outstanding.
With 104 positive and 51 negative opinions out of 166 total customer remarks, there’s a clear lean towards favorable experiences, despite some notable drawbacks. The star of the show is undoubtedly the Food (7.1), which customers frequently commend for its quality and flavor.
Service (5.6) is generally seen as average, with some appreciating the friendly and fast team, while others found it lacking. Both Ambience (4.8) and Value (4.6) also fall into the average range, suggesting areas where the restaurant could enhance its offering.
What people like
- Exceptional pizza quality
- Attentive, fast service
- Family-friendly environment
What people don't like
- Unsanitary conditions
- Unwelcoming self-service
- Inconsistent food quality
For those seeking quality pizza, Flour + Water often delivers, making it a worthwhile stop if you prioritize the food. The 6.8 recommendation score suggests many find it a generally positive experience, especially for a quick, satisfying meal.
Just be prepared for a potentially casual, self-service setup. However, if a pristine dining environment and consistently attentive table service are high on your list, you might find aspects of Flour + Water less appealing.
It’s a place that excels in its core product but has some room for improvement in overall guest experience.
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Verdict: Our expert take on Flour + Water
Food (7.1 out of 10)
mentioned by 94% of the guests
When it comes to the food, this spot generally hits the mark, boasting a 7.1 score and a solid 72% customer satisfaction. With 77 positive remarks out of 107 total, many rave about the top-notch dough and crust, the impressive variety of pizzas, and even the delicious chop salad. There are also great vegetarian selections and tasty gluten-free options.
However, not every dish is a winner, with 22 negative opinions pointing to some consistency issues. Some found the sausage pizza bland or the broccolini tough and soggy. A few mentions also noted issues like undercooked fries or a lack of sauce or cheese on certain slices, suggesting there's room for improvement in execution.
Food
107
Reviews
72%
Satisfaction
22
negative
8
neutral
77
positive
Rating distribution
What people like
- Excellent pizza dough
- Great pizza variety
- Delicious chop salad
What people don't like
- Inconsistent food quality
- Bland sausage pizza
- Soggy broccolini served
Often praised
- pizzaI was surprised that the sausage pizza was a white pie, but besides that, the pizza was fantastic! You couldn’t tell it was a gluten-free formula, and it was so flavorful and delicious without being greasy. The broccolini was a fantastic touch.
- crustThe pizza featured mushrooms, kale, taleggio, mozzarella, red onion, and roasted garlic 🧄, and it was very tasty. This was my first time trying their pizza, and I really liked the crust! The chop salad was also delicious, and I wish I could make the creamy Italian dressing at home 🏠.
- foodFood was delicious, quick, great for a family
- Conrad pizzaThe pizza had mushrooms, kale, taleggio, mozzarella, red onion and roasted garlic 🧄. Was very tasty.
- Hawaiian pizzaThe Hawaiian pizza was at least pretty decent - tasted properly seasoned and balanced
- Margherita pizzaMargherita was hands down our favorite – the best Neapolitan Margherita I’ve had!
- chop saladI ordered takeout to try this new place and got the sausage pizza on gluten-free bread and the chop salad with chicken. The chop salad was the perfect blend of Italian salad ingredients that I always hope for, and the chicken was quite moist. Honestly, delicious.
- food qualityConsistent with the Northbeach location’s food quality.
- saucethe sauce rich and balanced
- Ballpark garlic friesabsolutely loved the Ballpark garlic fries
Frequently criticized
- carrot appetizerI noticed consistency issues. The carrot appetizer was too salty and the chunks were all different sizes, which was previously addictingly delicious. The sausage pizza, which I once considered the best, was now mediocre and bland, with tough and soggy broccolini.
- foodfood came (wings and pizza), it was dropped on the table with no plates
- big sliceit’s not big it’s square and smaller than i expected
- broccoli toppingshad way too much broccoli on it as the topping
- broccolinithe broccolini was kinda tough and soggy
- consistency issuesThere's consistency issues.
- crustcrust was quite thick definitely not new york style slice
- doughThe dough wasn't as flavorful or as chewy as before
- food poisoningboth of us got food poisoning an hour later
- meatballsthe meatballs were overcooked
If you're craving a good pizza with excellent dough and diverse options, this place is definitely worth a try. Just be aware that some dishes might have consistency issues, so stick to the popular choices for the best experience.
Service (5.6 out of 10)
mentioned by 50% of the guests
When it comes to service, this spot offers a bit of a mixed bag, with a score of 5.6 and customer satisfaction hovering around 46.9%. Based on 32 opinions, with 15 positive remarks, many customers appreciate the quick lunch options and impressively fast service. The staff often receives praise for being welcoming, friendly, and attentive, with the serve team frequently described as top-notch.
However, the 14 negative comments highlight some areas needing improvement. Guests sometimes feel unwelcome, noting issues like having to bus yourself and a general self-serve approach, even after tipping. There have also been concerns about rude staff, customer service needing improvement, and frustrating waiting times or mistakes at the pickup window.
Service
32
Reviews
46%
Satisfaction
14
negative
3
neutral
15
positive
Rating distribution
What people like
- Fast service
- Friendly staff
- Attentive team
What people don't like
- Self-serve model
- Rude staff
- Order errors
Often praised
- serviceFantastic service, friendly team and very helpful.
- staffThe crust was perfectly crisp, the sauce rich and balanced, and the fresh basil tied everything together beautifully. The service was impressively fast, and the staff were welcoming and attentive from the moment I walked in. It's definitely a spot worth revisiting for a quick, quality bite!
- delivery ordersMany people are also place order from here for delivery
- friendly facewe were greeted by a friendly face
- gentleman taking our orderThe nice gentleman taking our order was sweet enough to look up the ingredients for me and made sure I was taken care of.
- order to goOur order to go was text to us in under 10mins
- quick lunchI had quick lunch there
- serve teamThe serve team is top notch!
- serverour server was very apologetic and came and cleaned it
- to goThe big pepperoni slice for $11.57 to go was solid.
Frequently criticized
- serviceeverything is self-serve--after being forced to tip before receiving any service
- bus yourselfYou have to bus yourself
- customer serviceThe customer service needs improvement.
- employeeemployee bring in outdoor trash bins, then immediately pour my beer and my wife's wine without washing her hands
- mistakeClear mistake and no offer to make it right.
- orderThe beautiful open kitchen offered no hiding place for this mistake. The staff member then never returned to the pickup window, which I assume was due to forgetting the order or giving it to another customer. Eventually, someone else assisted and stated it would be "just a few minutes, " but I confirmed they had just started making/remaking the order.
- pickup windowWhen I got to pickup window the person working the register started acting strange
- slices ready to goThey don’t have slices ready to go
- staffI rarely leave 1-star reviews, but this restaurant left me with no choice. We arrived around 8: 10 pm, nearly an hour before closing, yet the staff was already shutting down and made us feel unwelcome. Instead of a greeting, we were met with a greasy sign directing us to order via QR code, bypassing the empty counter with a large menu.
- staff memberThe person then never returned to the pick up window
So, should you go? If youre looking for a quick bite and dont mind a self-serve setup, you might experience some impressively fast and friendly service. However, be prepared for potentially mixed interactions and a chance of service hiccups, especially with to-go orders.
Ambience (4.8 out of 10)
mentioned by 31% of the guests
Alright, lets talk vibes! The ambience here is a bit of a mixed bag, with a score of 4.8 (which is average) and customer satisfaction sitting at 45% (definitely mixed). On the bright side, many folks loved the "atmosphere, " especially the "outdoor patio" which was described as nice and clean.
Its also super family friendly, with plenty of high chairs available, making it a hit for parents, based on 9 positive opinions. However, there are some noticeable downsides. Several guests pointed out issues like fruit flies and a generally dirty restaurant feel, with greasy tables and unsanitary practices.
The indoors can be hot and noisy, and some felt the ambiance was more like a cafeteria, especially with those plastic chairs. These concerns were highlighted in 11 negative opinions, suggesting there's definitely room for improvement.
Ambience
20
Reviews
45%
Satisfaction
11
negative
0
neutral
9
positive
Rating distribution
What people like
- Family-friendly atmosphere
- Nice outdoor patio
- Good vibes inside
What people don't like
- Dirty restaurant
- Fruit flies present
- Cafeteria ambiance
Often praised
- atmosphereGood vibes inside atmosphere
- family friendlyVery family friendly
- high chairsLots of high chairs
- metal chairsThey could have used metal chairs like the ones in front of Arsicault Bakery.
- modern restaurantModern restaurant with to-go pickup window on sidewalk
- outdoor patioNice and clean outdoor patio
- outdoor seatingThe pizza was incredible, and I was very grateful that my toddlers ate everything, which is a rare occurrence. The restaurant is very family friendly, with lots of high chairs and outdoor seating available. The atmosphere was rated a 5, and the service was also a perfect 5.
- pizza shopNice to have this pizza shop in the local neighborhood
Frequently criticized
- tablesInstead of a greeting, we were met with a greasy sign directing us to order via QR code, bypassing the empty counter with a large menu. The tables were greasy, fruit flies were present, and the overall atmosphere felt dirty. The most concerning issue was witnessing an employee bring in outdoor trash bins and then immediately pour drinks without washing her hands – a completely unsanitary practice.
- Eating outdoorsEating outdoors not really comfortable
- ambiancethe ambiance was that of a cafeteria
- bathroomdirty bathroom
- fruit fliesfruit flies everywhere
- indoorsindoors it was hot & noisy
- napkinswish they had better napkins cause the cheap ones they have fall apart
- placeWish it was bigger.
- plastic chairsThose plastic ones are so unaesthetic!
- restaurantDirty restaurant
If you're looking for a casual, family-friendly spot with outdoor seating, especially for pizza, it might be worth a try. However, be prepared for a potentially noisy indoor experience and some cleanliness issues that could detract from your visit.
Value (4.6 out of 10)
mentioned by 22% of the guests
Alright, lets talk value! With a score of 4.6 and customer satisfaction at 42.9%, its clear that opinions on value here are a bit of a mixed bag, based on 7 customer opinions. Some folks are really happy, especially with the pizza, finding a great pie that feeds two for a reasonable price.
They appreciate that overall prices are fair for the neighborhood, and free street parking is a definite plus. However, others found the value quite disappointing. Hard beverages are noted as being on the expensive side, and some felt the total cost for a meal, like a salad and pizza for two, was far too high for what they received, leading to a disappointing dining experience.
Value
7
Reviews
42%
Satisfaction
4
negative
0
neutral
3
positive
Rating distribution
What people like
- Good pizza value
- Free street parking
- Fair neighborhood prices
What people don't like
- Expensive hard beverages
- High meal price
- Disappointing overall value
Often praised
- $23 pieI'm really glad to find a great pizza next to us so we don't have to travel to North Beach for Tony's or GB. And a $23 pie easily fed both of us – not too shabby for SF prices with excellent quality.
- PricesPrices are fair for the neighborhood.
- street parkingFree street parking
Frequently criticized
- Salad and Pizza for 2Salad and Pizza for 2 is $100
- dining experienceThe restaurant was dirty, the bathroom was dirty, and the service was dirty. For nearly $100, this was one of the most disappointing dining experiences I've had. Honestly, I wouldn't be surprised if I wake up tomorrow with explosive diarrhea after this experience.
- hard beveragesHard beverages are on the expensive side.
- price$10.00 slice of pizza
If youre looking for good pizza value, especially with free parking, this spot might hit the mark. However, be prepared for potentially high prices on drinks and a total bill that some find disproportionate to the overall dining experience. Its a bit of a gamble on whether youll feel you got your moneys worth.
How are the prices at Flour + Water?
On average, you’ll spend around 28 per person – from 30 guests. That puts the restaurant in the $21–$30 category. For a Pizzeria, that’s mid-range, maybe slightly above.
Interestingly, while the average is 28, the spending habits are quite varied. Many guests actually spend a bit less, often in the $11–$20 range, though a good number also choose options within the $21–$30 bracket, and some even go for more premium experiences.
Here’s a quick look at what guests spend per person, based on the latest 30 reviews.
How this Pizzeria’s value for money stacks up against similar spots in San Francisco.
Considering it’s a Pizzeria in San Francisco, we think the pricing feels quite fair. It offers a good mid-range option, suggesting a quality experience without breaking the bank.
Customer Reviews: what people think about Flour + Water
Price per Person
- $21–$30
Visit Type
- Casual Outing
Service Type
- Takeout
Meal Type
- Dinner
8
Best Pizza Crust in Mission Bay
My experience at this restaurant was largely positive, especially concerning the pizza. I rarely eat the crust, but I always eat it from here. The hard beverages are on the expensive side, and I wish the place was bigger.
However, I love it as a neighborhood take out place.
- pizza10
- crust10
- neighborhood take out place8
- hard beverages3
- place4
Price per Person
- $11–$20
Visit Type
- Delivery
Service Type
- Takeout
Meal Type
- Lunch
9
Amazing Pizza, Excellent Service Recovery
We had a pickup order and upon arriving home, we discovered the pizzas were incorrect. Fortunately, Q assisted us when we returned. They went above and beyond to rectify the situation.
The pizza itself was amazing as always.
- pizza10
- service10
Price per Person
- $31–$40
Visit Type
- Food Exploration
Service Type
- Dine-in
Meal Type
- Dinner
Noise Level
- Moderate
6
Mixed Experience with Food and Ambiance
My experience at this restaurant was a mix of good and not-so-good. The Chicken Wings were nice, and the Hawaiian Pizza was tasty. However, the meatballs were overcooked, though they improved with the red sauce.
The Caesar Salad had crisp lettuce, which was a positive point. Unfortunately, the dining environment was not ideal. Eating outdoors was not very comfortable, and indoors, it was hot and noisy.
I also found the napkins to be of poor quality, falling apart easily. I'm considering trying different food options next time to see if the experience improves.
- Chicken Wings8
- red sauce7
- Hawaiian Pizza8
- meatballs3
- Eating outdoors3
- indoors3
Price per Person
- $11–$20
Visit Type
- Quick Meal
Service Type
- Dine-in
Meal Type
- Lunch
Wait Time
- Immediate (0–5 min.)
8
Good Pizza, Hit-or-Miss Fries
My experience was centered around enjoying the big slices of pizza. The dough was nicely airy and had just the right amount of salt. The toppings were good.
However, the fries were a bit of a mixed bag; while the cacio e pepe dip was awesome, some of the fries were undercooked. The restaurant operates on a self-service, seat-yourself, and QR-code ordering system. Considering the neighborhood, the prices are fair.
- big slices8
- airy dough8
- enough salt8
- undercooked fries3
Price per Person
- $11–$20
Visit Type
- Food Exploration
Group Type
- Couple
Group Size
- Couple
Service Type
- Delivery
Meal Type
- Dinner
9
Delicious Vegan Pizza & Great Cacio Pepe
My experience was fantastic! I really liked my vegan pizza. I ordered it on DoorDash, and it was loaded with vegan burrata, plenty of mushrooms, onions, and zucchini.
It was incredibly filling, and the crust was perfectly crunchy and baked. It was definitely enough for two meals! My friend, Bryce, got the cacio pepe and also loved it, calling it one of the best SF pizza places.
- vegan pizza9
- vegan burrata8
- mushrooms8
What Flour + Water offers
Crowd
- Family-friendly
- LGBTQ+ friendly
- Transgender safespace
Children
- Kids' menu
- Good for kids
- High chairs
Amenities
- Gender-neutral restroom
- Restroom
Offerings
- Beer
- Alcohol
Dining options
- Dinner
- Seating
Service Options
- Dine-in
- Takeout
- Delivery
Parking
- Usually difficult to find a space
- Paid parking lot
- Paid street parking
FAQs
What service options are available at Flour + Water Pizza Shop?
At Flour + Water Pizza Shop, you have several convenient service options. You can enjoy a relaxed dine-in experience, or if you’re on the go, takeout is readily available. For ultimate convenience, delivery services are also offered, bringing delicious pizza right to your door.
Is Flour + Water Pizza Shop accessible and family-friendly?
Yes, Flour + Water Pizza Shop is designed for accessibility, featuring a wheelchair-accessible entrance, seating, and restroom. It’s also a fantastic choice for families, offering a dedicated kids’ menu and high chairs, ensuring a good experience for children. You’ll find it’s a welcoming spot for everyone.
How does Flour + Water rate overall?
Flour + Water holds a 6.4 score, driven by strong Food (7.1) and commendable Service (5.6). Ambience (4.8) and Value (4.6) are more moderate.
Is Flour + Water suitable for families?
Yes, many customers found Flour + Water to be very family friendly, offering plenty of high chairs and outdoor seating.
What are the common concerns about service at Flour + Water?
Some customers reported issues with the self-service model, feeling forced to tip before receiving service, and noted instances of staff not washing hands after handling trash.